They keep the place very clean. Prices are not so bad and…read morecompetitive. Great costumer service. Very informative.

UPDATE: I am giving this business 5 stars not because I am a customer, but because they responded…read morequickly to my previous review and even took the time to include a link to USPS to explain the situation. Thank you! My apologies. Btw: Folks be careful out there and look out for the older folks around you that are being scammed everyday. One of your customers is scamming older folks, and using your facility as their business address.

Moishe's was recommended to me by my father who used them for a previous move and had nothing but…read moregreat things to say. I couldn't agree more- Kosta and his team were fantastic from start to finish! They arrived right on time at our old apartment and explained in detail what the process was going to look like. They were extremely efficient in moving our furniture out of the old apartment and into the new apartment. I forgot to include a few items when I initially detailed the items that needed to be moved, however, Kosta (and his colleagues Victor and John) were extremely accommodating and willing to move these items for no additional charge. I ended up paying exactly what was quoted in the initial estimate (a very reasonable price for the service we received!!) Would definitely use Moishe's for future moves and will recommend to friends and family. Thanks Moishe's - you made an extremely stressful move during Covid seem painless!!!

I used Moishes (GAM Storage) for my business for 10 years…read moreThe service team are quite good But when I went to close my account and move my items to a new space the owners tried to hold me to contract terms they just made up I needed lawyers involved to get them to honor the original contract, and then they still charged me for the month it took them to respond to my lawyers The final delivery included broken items There has been no follow up from them regarding any compensation for this broken item I am happy to have finished doing business with them I would encourage you to look for other companies for your storage needs

Super easy and helpful to book even on short notice…read more I worked with Zura, Zura, Vako and Nika - they were so kind and positive and helpful! I was very nervous to pack up and move after living in my apartment for several years and they were immensely helpful! They got the job done from packing to loading to even helping me take out some trash after my cleaner last minute cancelled. They truly saved the day. My bf and I are moving again in August and UrBin will 100% be the team I call to help with my move!

Always great service and smooth process. Been using them for multiple moves and highly recommend.read more

Used ZeroMax for a few items and they delivered it perfectly. No issues with their service. I…read morehighly recommend them

tl;dr Dispatch was great, crew was horrible…read more I want to be fair. Dispatch was professional, helpful, and the price was reasonable, especially for short notice. I wasn't pushed to give more of a tip, although I did tip more than recommended. I was initially really satisfied, but have since discovered they deliberately damaged a 6-level stacked metal card cabinet. When I included it in the inventory, I wasn't aware there were still items in the drawers. Our move was extremely chaotic, and the moving service that we used prior, checked all drawers to make sure they were empty, before moving items. People make mistakes, especially in stressful circumstances. Nonetheless, I accept that the responsibility of checking was still ultimately mine. However, if I had been made aware there were still items inside, I would have apologized, and either offered to pay more, or moved the drawers myself. After arriving at the new location, my son heard clinking sounds, as one of the movers walked past him smirking, while shaking and swinging the drawers, one in each hand. He then threw the drawers on their sides, onto one of my metal bookcases, which was apparently repeated for all 6 stacks. Between the throwing and shaking, the outer surfaces of the drawers and top of the bookcase were scratched and scuffed. The individual drawers were so badly dented that I had trouble putting several back in once removed, to retrieve the items that had been flung into the very back, past the drawers. They could have refused to take the cabinet, like they did with several boxes I had pointed out at the beginning of the move as needing to be prioritized. I had to beg and offer them more money to get those boxes onto the truck, because they said they'd already taken enough items. It wasn't until they called dispatch that they were told I had preemptively paid more the day before, because I didn't want to risk undercounting the boxes and other items. Dispatch said I didn't owe anything more, and told them to take the boxes. I was trying to understand why this crew didn't simply decline to move the cabinet, like with the boxes. They would have been well within their rights, because it violated their company's policy. Given the smirking and throwing, the only conclusion I can make is that this crew found messing with customers and damaging their items, fun.

We had the visit recently led by Will. He was very polite and knowledgeable about the facility. We…read moresigned up because of him. We interacted with all of the staff too. All friendly.

Constantly broken elevators and they had just increased the price for 50%! Ridiculous.read more

Terrible! Would not recommend. When I told them I didn't want to give them an alternative contact…read morebecause my business is private and I don't share it with others. They told me I could not rent from them. Other facilities so ask for an emergency contact but go about it with explanation that they aren't going to use the alternate contact to nose around in your business. Communication is everything and they failed to communicate this information. Thank God we have other services that treat people better.

A1 SELF STORAGE is a: Safe, Secure, Easy and Convenient…read moreFacility to Navigate. AND...They have Excellent Customer Service (Especially Sylvia Aponte). I've been with A1 SELF STORAGE for many years, and I'm very grateful to them for working with me during difficult times. THANK YOU SYLVIA APONTE (Facilities Manager) and A1 SELF STORAGE!!! Sincerely, Steffen Laurence Stessel

Best storage in NYC! It's a family business, so the attitude…read moreis very different from all the big chains. They all are so nice, the office is always helpful and available to assist, the access is easy and the prices are great! They helped me manage a very stressful move. Highly recommend!

Friendly, supportive, and professional. What you want from any business. Was difficult moving from…read moreour apartment after 15 years. (Incredible how much you accumulate!) Burnest, Miguel, and Tuli made finding a place to put our stuff extremely easy. Love the welcoming environment of the office (free cookies and coffee!) and the helpfulness of the staff. The units are clean and they have all the carts and gear to make getting your stuff from car to unit pretty easy. Highly recommend!

Stay Away - Dishonest and Unreliable This storage facility…read moreis a complete rip-off. They lied to get me to sign up, then were completely unavailable even during posted business hours on my move-in day. I showed up with a mover and no one was there. I had to scramble to find another storage space last minute. When I called the next day, they told me to return the keys and promised a refund from the manager since I never moved in. After two weeks of following up and being lied to, they finally said the manager didn't approve the refund. So they took my money, weren't open when I needed them, and forced me to pay for another storage unit elsewhere. Avoid this place at all costs. Dishonest, unprofessional, and completely unreliable.

These criminals charged me for three full months after I moved out, claiming that I was still…read moreoccupying the unit when in fact it was empty. Horrible, rude, fraudulent!

The most disorganized group of kids running a series of spaces from an apartment in Brooklyn. Since…read morethey never personally visit the locations or the tenants, it is chaos. You communicate via text with various people there who say different things. You get a code to access a location for a visit. They claim all spaces are taken when spaces are vacant. Since they don't have a current list and unknown people are squatting in empty spaces-this leads to excess texts and more confusion. I just left a space in Hells Kitchen due to water damage. It took 4 days of texts to get a response from them. The place was dirty; smelled like mold and the food commissary above it was noisy. Go to a legitimate storage. Save your sanity!

Moving to this storage location was the best decision I made. If you are transitioning to a new…read moreapartment and need to put your items somewhere this is a great facility. Well air conditioned and very clean. I got in for a 2 month special and signed a new lease before the 3rd month started. Juan and Kendall have been awesome! Ask them when the best time / date to move in before your move. And come by to check out the storage unit size.

I think this place is close to where I live and I've had a space for a while. I recently had a…read morefire at my apartment and the person helping me made sure I got what I needed. They kept the doors open for my transfer from one unit to another and opened the gate each and every time I needed it. The place is clean and easy to get to. They all you a few days before payment is due so you don't pay fees either. Price is a bit high but I think storage is expensive. I think is is a cool spot if you need a place to drop off some stuff. It's like having an extra closet.

NEVER do business with this evil, parasitic company!!!!…read more Recently, after paying for a storage locker for 12 years, which cost me some $25,000, I finally cleaned out my storage locker at this facility. At the last minute, to have their employee Abi tell me that her colleague was incorrect in telling me the date of a late fee, and that I was going to have to pay $25 anyway notwithstanding my reliance on her colleague's advice, and then to have their totally unsatisfactory staff Inari unilaterally change their longstanding grace period policy and charge me some $50 to access my unit, even though I was within the 10 day grace period, is unconscionable and outrageous. NEVER DO BUSINESS WITH THE, THEY ARE EVIL!!! John Otrompke