That's OK close early you're losing out on a lot of customers. I'm not coming back. If you can't…read moreoperate under normal business hours for everyday consumers, you don't deserve every day consumers.

I started a one by 8 tongue and groove patio ceiling with Home Depot boards... Painful! Yes, the…read moreboards at heldt were a litle more expensive but the quality difference was HUGE! Made the job go 3x quicker because i didnt have to battle with warped/bent boards from the depot! Boards were delivered on site w super helpful delivery driver dallas!

Some good deals Have found some goodies once while…read more You need go often to see differences or products.

Eli at BMO Phoenix has put my faith back in Customer Service! I had an issue with finding some…read morespecialty parts that are difficult to obtain, and Eli walked me through the process. He followed up routinely to update me on the status of my order. He was professional, conscientious, and personable. Great job, Eli!

Customer service is good. They will cut the baseboards down to smaller pieces for you. I never knew…read morethat or it wouldnt have taken me years to finish this job

We ordered 10 baseboards. We had them delivered. 2 of the baseboards had defects in them. There was…read morenothing that I could do to make them look good. I can tell you that. I emailed pictures of them on February 2 and haven't heard back. It's now February 19.

My contractor told me to go to BT Molding to pick out new Moulding for our kitchen remodel…read more The staff were very knowledgeable and answered all of my inexperienced questions. I would highly recommend them!

My flooring guy Arturo suggest that I get my baseboards from BT molding…read more They had a great selection. And I think I paid half the price I would have if I went to Home Depot. They were super friendly helpful and helped me load my van and I was on my way I would definitely recommend them, and I would definitely go back if I needed baseboards again

I had a very positive experience working with this flooring company. From the initial consultation…read moreto the final installation, communication was clear and expectations were met. They took the time to explain options, pricing, and timelines upfront, which made the decision process easy and stress-free. The installation team was punctual, professional, and detail-oriented. The work was completed as promised, the quality of the flooring looks great, and the space was left clean afterward. Any questions I had were addressed promptly and professionally. Overall, this was a smooth experience with no surprises. I would feel comfortable recommending them to others looking for reliable flooring work.

Stay away from this place. Rude owner! She called me a coconut because I don't speak Spanish, what…read morethe heck! Then she was talking to someone on the phone and later referred them using the b* word. I'll take my business elsewhere!

jamie from bunger steel provide The Best customer service each time i go There and order metal very…read moreprofessional and quick understanding wish you all The success and happiness in your life Amen keep doing Good

Buyer beware We used them for a big shop we built 60x100 to…read morebe exact. They supplied all the roofing and side walls, because it was such a big order we had it delivered. When it came my husband got the order he didn't want to make the delivery guy sit around while he count all the pieces. Then we decided we would need to wait for awhile to build because of financial reasons, so a year later we were putting it up and realized we were a pallet short on siding . My husband called them to see if they could see if they could track the pallet. They looked in their system and it was saying it was in the bay still, so they said oh let us go check on that, a few days went by and my husband called them back and they said "sorry it wasn't there ". Our complaint is obviously they didn't bring it, and their system reflected that, and we have zero access to their system so we obviously weren't trying to rip them off in anyway. Why not try to in the least work with us on a discount since both of us played a part . you guys didn't bring it and we waited a long time to count it.

On a whim last September my husband and I stopped in to investigate the possibility of upgrading…read moreour backyard. We knew kinda of what we wanted and just wanted to see what was out there. We met with Cindy. She listened. Then Russell came over to introduce himself. What I wanted was a one stop shop. I got it. Selected patio cover, travertine pavers, shades. Arranged for an onsite inspection with Russell and got a price. We requested drawings for the HOA and they were delivered electronically. January 6, 2021 was start date & completed by January 20, 2021. We did wait 4-5 additional weeks for shades which we knew about in advance. Kudos to Cory the GC. No surprises. Shot out to all the installers Justin & Tyler for the education and top block install. Note: We asked Cindy that we wanted a start date that would get all the demo & installs done in a row. That happened. Now with a broken arm that keeps me at home - that space is a welcome addition! THANKS

I purchased a Napoleon Bar b que off the floor in October. They delivered it to my patio already…read moreput together. After examining it, I realized there were bolts, and many parts missing. I immediately called the store and reported the missing items. I was told the parts would be ordered and someone would get back to me. I have since called 4 or 5 times and was promised it would be taken care of. Now, they don't even return any of my calls.

LL installed Brazilian Koa hardwood flooring to my whole (except the kitchen) house 10 years ago…read more Went back to the same store with a piece of my flooring and the sample of Brazillian Koa they had in the store matched my current flooring. Wanted it installed in my kitchen. The flooring they installed in the kitchen (see picture) is NOTHING like the Brazillian Koa sample they had in their store. I have since learned there are multiple kinds of Brazillian Koa. The sample in the store was not the Brazillian Koa that was installed in my house. I knew the width of the wood had changed, but the color should have been the same. Not even close!! When I voiced my displeasure, I was told I had to open all 16 boxes and inspect each piece of wood or the wood was mine. Hate it! Do not use this establishment!!

I cannot recommend LL Flooring (Scottsdale location) to anyone especially small business owners…read more My flooring was delivered to Scottsdale and then sent out of state without unloading it or even giving me the chance to pick it up myself. I received an email from the store manager confirming I could pick up my order Friday, so both my husband and I took the day off work to make the 3-hour drive. At 4 PM the night before, I was told the forklift was "broken" and my material couldn't be unloaded. When I called, the employee was sarcastic and dismissive, and the manager minimized the issue by telling me to "think how we feel." He then claimed he had "just reordered" my product but when I checked through LL Flooring's customer service line, they couldn't even confirm that. Now I've been told I'll have to wait until October 7. This has caused: * Lost wages for me and my husband * Multiple contractor reschedules (at my cost) * Serious delays in opening my dance studio, which depends on this flooring What's worse: LL Flooring has refused to expedite my order, deliver it directly, or provide an in-stock alternative at no cost even though these delays were entirely their fault. This has been the most unprofessional experience I've ever had with a company. Miscommunication, broken promises, and no accountability. If you value your time, money, and peace of mind, do not trust LL Flooring with your project.