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    AAA Water Systems

    4.7 (236 reviews)
    Open 8:00 am - 5:00 pm

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    Timely, professional and quick service. From decision to install was under a week. Gerardo Martinez our installer was professional and extremely knowledgeable. I would recommend them!

    Gerardo installed our Kinetico Q850 w/Chloraban today. He was very professional and punctual for the install appointment. From service to install team was a good experience. Now can't wait for the soft water tonight.

    wanted extra filter for my refrigerator so now i don't need to replace fridge filters and my craft ice will be crystal clear

    Thank you Gerardo for your great service and professionalism.I thought this was an in and out set up but, this took time and technical skills to set up this water filtrations.Thank you for doing such a good job and cleaning up after drilling through the walls to set up the water line to my refrigerator . I really appreciate that.

    Completed saltless system.

    Very nice installation. Loads of space for maintenance. The installer, Chris, was personable and knowledgeable.

    Jeff W.

    So get this - we had a Kinetico system + RO system installed when we moved in to our home when it was built, and it just failed completely two months ago. How do you know it fails? When yellow stuff come out of your faucet, the water has salt grains in it, and cold water slowly stops flowing through small openings. Well, that system lasted 19 years! What a great ROI. We called up Kinetico to remove the RO system (over time it wasn't worth it for us as it required regular service calls and lost pressure very frequently) and give us a quote for a new whole house system. Unfortunately the appointment had to be scheduled out 6 weeks. Seems a bit long and it put us out of soft water for that long too. The day of appointment went smoothly. The tech/sales person came through and removed the RO system, quoted me a price for a new system, and installation was scheduled for the next week. Super quick. Day of installation came and the guy spent at most 2 hours to remove the old system and put in the new one. Very polite and professional installer. He did a good job at it. Really enjoying the new system and hope it lasts for another 19 years!

    According to Alfonso, this is completely normal due to their salt content. Eek!
    Kai R.

    Usually Tommy is our technician and he's super friendly & explains what is happening. Alfonso, on the other hand, seemed to be having a bad day. His responses were short & he seemed annoyed, which wasn't helpful in trying to figure out the confusion between what he was telling me & what I hadn't been told by phone. I opened the door & his first words were, "Is it in the garage?" Not "hello" or "hi" just pointing to the garage door, which I promptly opened for him. Next, he says, "So you're getting 6 bags of salt + delivery." I was super confused because I hadn't ordered 6 bags of salt; I hadn't even called about salt! Salt was offered as an add-on to my service request & no mention of a delivery fee. I'd called about the green, sludge looking build-up in my salt tank; I'd even sent pictures. I'd called for an assessment & possibly repair to whatever was causing the green stuff. So I asked Alfonso about the assessment, but he just brushed me off, saying the green gunk was normal & caused by salt impurities in your product. I told him this had never happened until I ordered salt from your company back in January. He said that he could clean it for $160, but it would just happen again. Not helpful, so I asked him if I should just go back to the old brand of salt that I used before. He shrugged like he didn't care either way. I gave up on trying to communicate with him because It was like pulling teeth to get any kind of useful answer or solution. I feel like he just wanted to dump the salt & leave. So I let him know that I hadn't ordered 6 bags, nor would 6 bags fit in my tank, and I asked what he meant by "delivery." He told me 6 bags mandatory + $50 delivery fee. I pushed back on the delivery fee since the salt had been offered as an add-on to the service call, but he said there was no need for a service call as the green stuff was normal. How was I supposed to know that beforehand? He said my invoice/quote had failed to send. This made sense as I had no idea about the cancelled assessment & added delivery fee. Eventually, the delivery fee was waived & he filled the tank & left 2 bags of salt behind. I didn't watch him fill the tank, but I recall from January that I got 4 bags that filled the cleaned & EMPTY tank to the brim. Now I'm trying to understand how my tank at 1/4 full already could accept 4 bags of salt yesterday?? Meaning, I only received 5 bags? Not cool.

    Kinetico Water Softners

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    3 years ago

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    3 years ago

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    4 years ago

    Great company! Al is a great help! Answered all our questions and got us going with a customized plan.

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    3 years ago

    Tommy showed up on time professionally and explained to me how to avoid problem next time.

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    2 years ago

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    6 years ago

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    3 years ago

    The technician Wes was great! He was prompt and knowledgeable! Awesome service. He is a credit to AAA Water Systems.

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    4 years ago

    Anthony S. Just installed. His work installation on everything was great. Fixed all issues that came up. Impeccable customer service!

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    4 years ago

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    3 years ago

    Excellent work!! Gerardo Martinez. Now I have water softener throughout the house. I recommend this company AAA .

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    3 years ago

    Our reverse osmosis filter needed to be changed. Royce is an excellent technician and explained everything as he went along.

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    2 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Their last water softening system lasted us 20 years. I hope the new system does as well. It is nice to have soft water again.

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    5 years ago

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    3 years ago

    Great service.. on time .. all filters outside and inside changed.. Tommy good professional.. barry

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    3 years ago

    They were fast installing my water softening system. AAA was also responsive and offered quick appointments

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    Page 3 of 6

    Ask the Community - AAA Water Systems

    How long would it take to install a water softer and RO system in my home? How long will I be without water?

    Same day. AAA had a plumber install new lines for my outdoor faucets and installed the new system all in one day. Water was turned off for about four hours.

    The price is still about twice that of other competitors. Not sure why such a high mark up. Anyone know why it is worth double the price?

    I bought mines last year in September of 2021. I did a lot of research since my dad warned me about water softener seller scams. This is what I found to be the reasons why they are more expensive than most.… Read more

    I had a salesperson came to estimate, He claimed to be the manager of entire Northern California. The price seems to be about twice of other outfits. Is there any other…

    Yes. Please give me more information. What city are you in? And can I have a phone number and email to better assist you?… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - AAA Water Systems

    We have had a few issues come up (not many) and each time Tony has taken care of us right away.

    Mentioned in 24 reviews

    Read more highlights

    Fidelis Elite Systems - Scam-like postcard

    Fidelis Elite Systems

    (85 reviews)

    This review is really for Alwi Ali. I can't say enough good things about this gentleman. So, I…read moredidn't receive any kind of postcard like other reviewers did, but I actually first stumbled upon this company from 209Times' Instagram stories where they feature some local businesses. We were in need of a water softener already, so there was really no "sales pitch" I was looking to get. It really came down to deciding WHERE I was going to purchase one from. What really sold me on this company was Alwi Ali. He is very involved on his social media, and for me, it's a big plus to be able to see what I'm actually buying, how it works, what other's look like installed, his tips & tricks, his suggestions, his preferences with his own system, etc. I went ahead and reached out to him on Instagram and he came to our house and did our water test. We had been using tap water through a Brita pitcher to drink and just didn't like the taste. But what our biggest problem was is that I am severely allergic to chlorine, I have been my whole life; have never been able to swim in pools or walk into indoor pools. Before getting our system, I was actually having allergic reactions every single time I showered, ran through the sprinklers with my son, splashed the water table toy water on me, etc. It was as miserable as it sounds. And I suspected it was probably the chlorine in the water in this town, as I never had this issue when I lived in Tracy. After he did our water test, I was shocked at how much chlorine is in the water here in Stockton! WOW. No wonder. Aside from knowing we definitely wanted one, I just could not believe what a kind man Alwi was. And I know what you're thinking, he's trying to sell me something, so of course he's nice. And yeah, maybe a little, but even after purchasing this unit years ago, I still reach out to Alwi anytime I have a question. If I have any concern, he is on a mission to help me out, he has even personally stopped by when I had a question to help me himself. This is the kind of person a business dreams of having as an employee. He's a great salesman, I'm sure, but he's an even better human being. All that to say, I have not had a single allergic reaction to any of our softened water! The installer even set up an outside spigot that we could use to fill our kid's water table or little family pool with the softened water. And then he put a separate outside spigot for watering the plants with regular city water. I can't say enough good things. Everything has been great for our family. Thank you Alwi Ali!!!

    I purchased a home water purification system two years ago--it was quite expensive at $10k, which…read morewas significantly overpriced--and I was told it came with a full lifetime warranty. The maintenance system stopped working, so I called technical support, and they told me I have to pay $175 for the service visit. DON'T BUY IT FROM THIS COMPANY

    Crystal Water Line

    Crystal Water Line

    (44 reviews)

    I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

    I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

    The Water Hook Up - More hard water. I need to clean this at least every 2 weeks otherwise it's gets so clogged the water won't spray properly.

    The Water Hook Up

    (83 reviews)

    6 month update: all is going smoothly with water softener!…read more Original review: We wanted to thank Trevor for his amazing help in installing an Eco Twin 2.0 in our home. Our water is night and day better than it was before. I can drink from the tap with no mineral taste. I can wash my hands without a gallon of soap. I can rest easy knowing my home's plumbing is better protected. The price of the full install was very reasonable and Trevor made scheduling easy. From start to finish Trevor was super helpful and easy to work with. He made an initial consult visit to make sure he knew the house layout and all the materials he would need for the install, and then came out a couple of weeks later to install the unit. One thing I liked is that he is also a licensed electrician, and was able to pull wire directly for the unit and he even installed a new, unused outdoor outlet near the unit solely for our convenience and use. This shows an attention to detail and quality that I really appreciated. The install went smoothly and Trevor gave us a nearly one hour long in-person training on all the things we need to know about owning the water softener. He allowed us to record the video which gave us a ton of peace of mind. Within the same day our water was vastly improved. We also received a followup call from Brenda, one of the owners, and she was very helpful and friendly. We are very grateful to Trevor for his time and help and are loving our new system!!!

    Great job with the water filtering system, 2 years after - everything is going well! They also…read moreoffer annual maintenance services which is quite helpful.

    AAA Water Systems - waterpurification - Updated May 2026

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