Excellent service. I am very satisfied with my Kinetico installation from AAA. The sales team (Marquis) was friendly and knowledgeable. The installation process was smooth and professional. Chance was our technician. We are excited to see how well our new system performs. I would recommend AAA to potential clients looking for a great experience. read more

System has been low maintenance and service quality is top notch. Super friendly and explains things about your local water and what the system does to combat the hard water and high chlorine we have. Not the cheapest solution but have not had any issues with it and happy with the results. read more

Marcus was great! We are really happy with our water softener and already notice the difference on our appliances countertops even our skin and hair! read more

Arrived as scheduled, prompt, conscientious and knowledgeable technician. Thank you and hope he's the technician on my next scheduled service. read more

Excellent service provided by AAA water system. Alfonso was very nice, cooperative and answered all my questions. Customer friendly and understand from customer prospective. I recommend AAA water system to our community. read more

Great Service and AAA text and notify me that my systems was due for annual maintenance and Technician was professional and friendly. Will definitely recommend AAA to anyone looking for a whole house clean water systems. read more

I thought that my Kinetico Water System was not working properly because it sounded like it was running water too long down the drain. The technician, Tommy Beardsley, checked the reverse osmosis system thoroughly and tested the water. He stated the test was perfect. He said that it was only back flushing and that it would stop after a short while. He did not charge me for the visit. He was prompt , kind, and thoroughly. read more

I recently moved from Bay Area and noticed how hard the water is at Sacramento area. I decided to install water softener and did a lot of research on my own before having couple reps from different companies come to demo their product. I chose Kinetico in the end after Lorenzo Guzman came and did the demo. I was so impressed by how knowledgeable he is about the product and his professionalism. His demo was smooth and easy to follow, and he explained how the system works so clearly and was so patient with all my questions. The installation SAM and team did was beautiful! They are experienced and tried to find the best way to install the system and left with zero mess! Lorenzo then followed up about a week after the installation and made sure everything was good. I am so glad I went with Kinetico! Oh most importantly, my family and I Iove our soft water! I can really tell the difference. Highly recommend kinetico! read more

I had an extremely wonderful and informative initial visit with AAA. My technician was Al. Very knowledgeable and great at explaining findings from my water test and how to fix the problems. I unfortunately have a previous system installed by AWP. Al was able to explain the differences between the systems and help me find terrifying issues with the AWP system. Al also helped explain how to get the best and safest water in my area. I was able to pick the best system for my home, apply for financing, and set up install of the new system. They will even remove and recycle the old system. I hope everything will go as smoothly with the install. So far, I can not recommend AAA enough. I wish I had contacted them sooner. I can not wait to get my new system installed! read more

Great company! Al is a great help! Answered all our questions and got us going with a customized plan.

Tommy showed up on time professionally and explained to me how to avoid problem next time.

The service was great, Cristobal was professional, he answered our questions during the assemble of the water system, and also after assembly he explained everything. read more

Tony designed our system 10 years ago to filter and soften our well water. Has worked great. Recently, we had a change in the water which resulted in a foul smell. Tony came back out and recommended some changes to the system for additional filtering. The installers came out and essentially re-plumbed the whole thing to accommodate the new additions to the system. The installers had a big job, but they knocked it out quickly and it is clean! Our water is now fantastic! Love it! read more

AAA Water Systems - AAA Kinetico system installation - Water Purification Services Near Me - Concord, California

The technician Wes was great! He was prompt and knowledgeable! Awesome service. He is a credit to AAA Water Systems.

I had the pleasure of meeting Al Skender, a territory manager and he made sure to address any and all of my concerns with my system. Al was extremely thorough during his visit - making sure to check my softner and drinking systems. He even addressed a leak that I didn't think was a big deal. He also took the time to educate me on my system and how they work. Biggest tip - he told me to buy a bypass filter for my fridge so that my drinking water system can actually do it's job. I enjoyed his attitude and appreciate all his knowledge. I hope Kinetico sends out an 'Al' for everyone. read more

We bought a water softener from Home Depot. AAA Water Systems contacted us to set up an appt. for the service consultation. Marcus, the Rep. was very friendly and professional explaining the AAA water systems and how they work with Home Depot. Chance, did a great job installing the water softener, set the automatic timer and explained how to operate the new system. He was knowledgeable and courteous. We were very happy with their service and would highly recommend them. read more

Darik did a great job with our system maintenance. Professional, prompt and thorough. read more

I wanted to wait at least a week of use of our new water softener from Kinetico. Thanks to MIKE and the installers SAM and ABLE (apologies if i misspelled your names. MIKE threw the sales pitch. We wanted quotes from Kinetico and another 'new' type of water softener company. However for my wife and i, our factor was price and Kinetico was cheaper but also sold us on the operation system. Another main factor for me was the use of electricity/power for the unit. Kineticos unit does NOT need power. It uses the force of the water coming into your home to operate. It also does NOT drop water pressure in your house. Mike noted that the tech isnt old, it isnt new, but it just WORKS. Its bulletproof. After a week we can literally SEE and FEEL the difference. SAM and ABLE installed our unit within the day. They were so courteous and respectful and also efficient. They did such a clean install where the piping is subtly routed which i loved. Dont hesitate with these guys. Thank you! read more

Don Sipe was my service provide. He was on time, courteous, and professional. The finished system looks great! He explained everything, including what I was signing. From the first step when I met with Al to the finished system installed today, AAA Water Systems has done a great job. read more

I have been reviewing various water treatment services and Seth Stephenson level of knowledge and professionalism is why I chose AAA water systems. He took the time to educate me on the value of a water system and the reasons why their solution was superior to others offering similar product lines. Seth walked me through the entire process, the timelines and what to expect after the installation. The overall experience has been great and i would recommend Seth and his team to anyone looking for this type of service. read more

The installation was flawless. Al was the best sales person ever! He took extra steps to make sure I had everything in place and in working order. He was kind, knowledgeable, and was very detailed. He is the best and I am so happy with my water. read more

Anthony S. Just installed. His work installation on everything was great. Fixed all issues that came up. Impeccable customer service!

This review is actually overdue. This business is absolutely the best in all respects. Their products are top class in the water softening and purification industry, absolutely the best. Also their service is top notch, this is one of the rarest businesses in US that really cares for the customer. During the initial install of the RO under my kitchen sink, there was a mistake done by the installer that caused some water leak. Things happen. But their entire team including front desk staff, installers, their service manager and the owner himself made it a priority to make it right for me. Despite continuing availability issues during COVID crisis, they came through and fixed everything to my satisfaction. Their entire staff including the owner are so pleasant to talk to and work with. And best of all, they put customer needs above all - every single time I have gotten their honest and fair advice. Anyone in the market for their water purification and softener needs, I highly recommend AAA Water Systems and their absolutely excellent product Kinetico. I would give this business and their product 10 stars if I could. read more

Excellent work!! Gerardo Martinez. Now I have water softener throughout the house. I recommend this company AAA .

Our reverse osmosis filter needed to be changed. Royce is an excellent technician and explained everything as he went along.

technician, Tommy, was pleasant and professional. he did a wonderful job replacing water filters and repairing the water tank in the garage. read more

Updating my review as manager called and understood the situation and took action immediately. They completed the post checkin which was not completed from the last 3 months and also apologized for the installation mess. Like I said in initial post the system is working fine and so far it's satisfactory. I wish they ever proactive on the first place. read more

I can't thank these guys enough! I live outside of their territory for sales of systems and the company that owns my territory operates unethically, so I didn't want to use them. I reached out to Kinetico Corporate and they told me to call AAA. I was thrilled because they used to be the company that serviced me and I've never had a bad experience. After an initial hiccup, they sent me the cartridges I needed for my K5 at half the cost the other company charged me. Thanks AAA, you guys continue to set the standard! read more

I want to thank Tony for reaching out and resolving my concern. He made sure my concerns were address and went above and beyond to make sure I was taken care of. He was very understand and schedule me right away to have my water softener system taken care of. Darik was able to come out and fix the issue and now the system is working perfectly. I really appreciate how this company handles themselves and their customers. I highly recommend this company to anyone who is looking for a water softener system. They will make sure you are taken care of and will provide the up most level of professionalism when they come out and service you. read more

We were overdue on our service with AAA water systems due to Covid. When Darik came out not only was on time well dresses and well mannered. He put booties on before coming in to my home he was very respectful and cleaned up after himself. I had some issues with my water Spicket apparently the installer had not installed properly Derek quickly fixed it and explained the situation. He service our water tank and filters added salt and reminded me that they need to be changed once a year. I called the company and told them to make a note to send Darik out for my next service. Thank you Lisa read more

I received a personal phone call from the owner Tony who was very gracious and apologetic. He has agreed to take the time to look at the needs of my mother's home and will try to work with me to see if he can address the water softening needs of my mother's home. I really appreciate that he took the time out of his schedule to go to my mother's home to assess the plumbing. read more

We recently contacted AAA Kinetico because of the amount of hard mineral buildup in our humidifiers and the chlorine smell from our tap water. Within a week, AAA Kinetico installed our water softener and drinking water filter. Scott was super knowledgeable about our local water quality and recommended how to correct these issues. We are already noticing improvements in our skin and hair after a few days! Special shout out to Sam for the quality installation and workmanship! read more

We had a great consultation by Damien of our water system. He took his time to explain everything throughly from the water testing to the system and also the made the financial process a breeze. I highly recommend this company. We had another technician come out prior for water testing and it was more of a magic show and going around my questions and not answering them so they can just make a sale. You get what you pay for and with Kinetico you are paying for the longevity of the system and customer service. Damien is your go to Technichian! Would encourage any home owner to set up an appointment with Damien! read more

We moved into a new neighborhood and purchased a new home and after much consideration we decided to go with AAA Water Systems for our water filtration system. Several days after installation, we noticed a water leak that had caused extensive damage to our brand new cabinet. We notified AAA and obtained a quote on repairs from our builder and supplied to AAA over a month ago. This was the last we heard from the Operations Manager, Wes Bohn, who was handling the claim. We have sent numerous email, voicemails and no one has responded as to the status of our claim. I even contacted the sales division, as this was the only actual person I could speak to, who told me this was going to be escalated to upper Management and that I would receive a phone call back that very day. Needless to say, I did not. Beyond frustrated and if the owner happens to read this, we would greatly appreciate a response. read more

Needed a minor service call from AAA. They were able to schedule me quickly. The Tech ,Alfonso, came out and very quickly took care of my problem. He was fast, friendly and efficient. I love that about AAA from installation to maintenance they have been professional and great to deal with. I would certainly buy from them again! read more

Their last water softening system lasted us 20 years. I hope the new system does as well. It is nice to have soft water again.

We recently had a Kinnetico system in our home & are extremely happy with it! Had a small problem with a leak in the outside recirculating pipe. Jesse came out within a day & quickly resolved the issue. He was courteous, friendly and efficient. Even took the time to answer some questions I had about the system. Great experience and let us know we chose the right company to instal our water softener system! read more

Great service.. on time .. all filters outside and inside changed.. Tommy good professional.. barry

They were fast installing my water softening system. AAA was also responsive and offered quick appointments

Had our Kinetico water softener rebuilt after 17+yrs of service. Abel, the installer, did a fantastic job re-installing the unit, adding a chloramine reduction tank and replacing the drinking water system with a new one. Abel was there to answer all my questions throughout the day. Highly recommend. read more