What a great difference our new water softening system has made in our home for the way our water feels. We are excited to no longer have the horrible scale build up on our appliances and have noticed we need radically less soap in the shower. Additonally, we are really enjoying the reverse osmosis system under the counter as well to make sure we have safe drinking water for the family. The owner Justin was patient and explained their products and benefits well. Extremely knowledgeable with every question I had. I did some research before deciding on a system and this company only uses the best products (tanks and valves) and won't try to unnecessarily sell you on a system you don't need or cheap out with lesser materials. Fair quotes- great work- don't look any further if you need a water softener for your home. read more

Amazing install from Ty! He was extremely professional & knowledgeable! Made the setup easy and was very efficient! read more

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Justin was very knowledgeable and clearly knew what he was doing. He installed the water filtration system and the under-sink RO efficiently, kept everything clean, and didn't leave any debris behind. Even though our 2026-built home didn't come with a water loop, he found the best spot and made the installation look seamless. He even handled a putty patch-up too. The wait time was a little longer than I would have liked, but once Justin arrived, I felt like we were in good hands. Despite the delay, I'd still keep PureFlo on speed dial. read more

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They did a great job On time fair price good communication John did fantastic job Love my new RO system read more

PureFlo Inc. is a fantastic company! This was my first time using their services, and I will absolutely continue to do so. The staff was incredibly helpful, answered all of my questions, and was so kind throughout the entire process. From Adrienne in the office to technician John Morgan, everyone was wonderful to work with. I 100% recommend this company! read more

I really appreciated that they didn't try to sell me products I didn't need. Instead, they took the time to honestly explain which water filtration system would be the best fit for my situation. Their transparency, knowledge, and willingness to put the customer's needs first really stood out. It's refreshing to find a company that genuinely cares about helping people rather than just making a sale. Once I purchase a home, they'll definitely be the first company I contact for my water filtration system. I highly recommend them to anyone looking for honest, knowledgeable, and trustworthy service. read more

This rating is based upon custoer service, not the installation. Sergio did a good job. Our issue is the lack of customer service. We have used this company for approximately 14 years whey they first installed our system. At that time there was great customer service with complete follow through. A week ago we had our filters changed. Upon completion the tech told us we needed to run the water for six hours to clear the system. In all the years we were never told to run the water for such a extensive amount of time. So I called the office to confirm this message. I was assured that someone would call me back as soon as possible. One hour later I called back and was assured again somone would call me back that day. In the meantime we googled and the info we came up with did not indicate a six hour flushing. Six hours??? Can you imagine how much water that is? Well we never got a call back, after calling twice. It has now been 7 days with no phone call. Such a dissapointment as our other experiences with the company have been great. read more

Very clean and easy. Very helpful. Not to mention the affordable prices. Will be back again.

Their water filters make great tasting water! We have used them for years!! We'll always have our water filter!

My husband and I just moved to our new home. We learned about hard water and started to do some research for water softener. We went with PureFlo which uses Puronics as their water softener system and installation. I can't recommend them enough! We shopped around and they had the best pricing and are very responsive. From scheduling to installation, everything went smoothly. We were lucky to have Justin come out. He explained everything and customer service was A+++. On top of all that, the set up looked nice and clean! They also have other services and will be our main go to for our tankless water heater maintenance. If you are in the Dublin area, their water is hard! I would highly recommend this company for your water softener. It's all about quality and longevity! Thanks Justin and Team for a great and simple experience!!! read more

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Talked with multiple companies about installing a water softener system and ultimately went with PureFlo. Paul came over and was able to find a solution on where to connect the drain line which was somewhat of a problem with the other companies. Colby was the one to do the install and he's a master at his craft. He ran into a couple hiccups that he's was able to problem solve on the fly and explained everything he planned to do in a way that I could understand. After confirming I was good with his plans he finished the job. He even went to the store to fix something under the sink from a previous plumbers work. It's been about 2 months now and we couldn't be happier. We immediately noticed a difference after taking showers. My wife said her hair feels healthier and our skin is way less dry. No more water stains on our dishes or shower walls. Having the reverse osmosis water on tap is a game changer. Ultimately I went with PureFlo because I liked there product options and the pricing was competitive with the other companies I spoke to but I also liked the fact that they don't sub contract out the work. Everything is in house so that can control the quality of the work and it shows. Give Colby a raise. Absolutely would recommend PureFlo read more

Pureflo Water Systems - Water softener - Water Purification Services Near Me - Brentwood, California

Great response time. Tech explained. What he was doing and why. Pleased with service and product provided. There is an associated maintenance contract to check and flush the system annually read more

It's been a few years now that I have had my water purification system so this is a great time to write an updated review. Initially we were having issues with a white buildup on all of our faucets and even getting rings in the toilets. Yuck! After discovering that Discovery Bay oddly has some of the worst water around I started looking into whole home water purification systems. Based solely on their reviews I called them and ordered a system. The owner Justin came out himself to do the install. He was very knowledgeable about the systems and water quality in general. We opted for the kind of system that uses salt in it. Ever since then the faucets never have buildup on them anymore. My water tastes amazing and there are no more rings in the toilets. They come out yearly to service the system and the technicians are very nice and professional. Now that it has been two years with this system I can honestly say it is a great system that works. No real problems and great friendly service. Tip: Use the Potassium Chloride pellets in your system not the sodium chloride ones. I know it is more expensive but it is better for you and your plants. You may notice a dip in the health of your plants if you use the sodium pellets. read more

We had a PureFlo water reverse osmosis system installed. The drinking water treatment is triple filtered. Our bath and shower glass enclosure has minimal mineral accumulation. If you maintain weekly cleaning, you'll have no water stains or spurs on your shower glass. The drinking water is crisp and clean tasting. I highly recommend installing PureFlo water treatment systems in your home. Especially if you have hard water. read more

They have excellent service. Justin is the best support for any service requests. It's a very good product as well.

When I called Justin answered the phone and gave me a quick response and total amount for the under the sink cartridge replacement including labor. When I added that we have water softener, the price was still the same - $165. But a few days before the scheduled service, I got a call from him and even messaged me, he sent his apologies for the confusion back in 2020. He reads all the review here on yelp, and strives for 5 stars. He's quick to correct, improves the service for his company. We got our filter replaced and water softener back-flushed. As per Jonathan the technician, we didn't need the RO membrane to be replaced since it still has 95% and still looking at 2 more years. He said in our area, expected life of the membrane is 4 yrs not 2 yrs per original advice upon installation from the other tech. But also emphasized that it's still depends on the water usage. read more

Living in the Central Valley, you need a water system to clean out the agricultural chemicals in the water. The house was primed for a water processing system and was instructed by the builder to install a system. After some research, I decided against purchasing a system online and hire a plumber because I dunno anything about water systems and found PureFlo with excellent reviews. After completing a request for a quote on a Sunday, Dennis called me immediately to schedule a visit. His schedule is fairly flexible. He came and tested the water and showed the chlorine level and the alarming EWG database data - 20 contaminants exceeding EWG guidelines including arsenic and other stuff from the Erin Brockovich PG&E lawsuit. Frightening stuff. There was at least a 2-week wait for an installation appointment. Luckily with an interior hookup, they were able to squeeze me in when there's a rainstorm (exterior installs are postponed). I had a processing tank and water filtration system installed. It is pricey but will save in the long run on maintenance cost since the purification system only needs annual filter replacement. I've been relying on Zero Water filters in the past. It was pricey and a painfully slow to filter. There is financing available with a credit approval. The TDS reading with the filter was 11. I forget the tap reading prior to the install but you can feel a gross film on your skin. Will update once I test it out. A PureFlo sign was added to the curbside strip of garden. To my surprise, Dennis called me a few weeks later informing me that I got a referral credit of $100 because my neighbor saw my sign and bought a system. A few weeks later, Dennis appeared at my door with a check! To be honest, I was skeptical if the referral bonus was happening or not but the company followed through. I did encounter an error message in the digital read out on the tank so I called the office, and they were able to troubleshoot with me and walk me through fixing it. If you're curious about your water quality, check with EWG Database for your tap water quality. read more

Great experience getting a new whole house and under sink system installed. Solid communication and service from start to finish.

PureFlo replaced our hot water heater quickly and at reasonable price. The owner did the installation himself, he's a professional, courteous, efficient and their customer service is also top notch. read more

We are extremely pleased with our pureflo water system and reverse osmosis filter. Within days, we noticed a huge improvement with our skin and hair softness/health. Further, with the RO system, we finally have delicious drinking water. We met with multiple companies for installation quotes and information on the various systems available. We decided to go with Pureflo due to their knowledge, expertise and rave reviews. Believe the hype! This company exceeded our expectations in every way. The installer was on-time, professional and demonstrated outstanding craftsmanship in all areas of installation. Further, he took the time to thoroughly explain our new system and ensure satisfaction. I highly recommend Pureflo without hesitation. Thank you! read more

Pureflo Water Systems - Pureflo installation - Water Purification Services Near Me - Brentwood, California

All I have to say is WOW! The whole experience with PurFlo was top-notch. They met me at my home and took the time to explain my options. Pricing was good, especially considering the quality of the products they use. We booked the installation date. They showed up on time, were very polite, and did a beautiful and clean installation of a whole home, filtration and softening system including a UV antibacterial device. The whole experience was awesome, especially knowing that my family will use and drink the purest and safest water available. If I could give them 6 stars I would. read more

Pureflo Water Systems - Filtration, UV, and softener. What a clean installation!!!! - Water Purification Services Near Me - Brentwood, California

John Morgan has been excellent in servicing our water filters...he was very punctual and the overall service quality + communication has been superb... Definitely recommend this company / John for their service read more

After my experience in 2018 with Justin the owner of pureflo on which I wrote a review back then. It was time for me to update my softener and Reverse Osmosis System in my home. When the time came I contacted Justin and was glad he was still in business given the success rate of small businesses surviving in this age is very low. Got in contact with initially with Adrienne for a service request. Adrienne set me up with Tye who was very knowledgeable and as always honest. Tye asked for a photo of my system and then recommended to just do a full service rather than replacement as the systems currently available are the same basic technology as I had in my home. However, I told him that with given skin condition I have I prefer a better system that can remove chlorine and magnesium better than what I have. Tye or Justin didn't try to sell me a new system which was good. This took me back to Justin and Justin recommended a separate Chlorine media filter cartridge outside the softener system and in that space in the softener to fill with more resin and carbon block. I went with that recommendation and had installed a water softener, Chlorine removal cartridge, and RO system. The softener is manufactured by Pureflo here in USA out of Los Angeles (see pics). Anthony arrived in time on the day of installation and did an amazing job. He took the time to design the system arrangement so it was compact and didn't take too much space in Garage. This costed them extra copper (see pics) pipe and labor but he didn't hesitate to do what was right for me. Anthony did a thorough job and left the spot the same way as it was, nice and clean. The RO System I went with is made by Puronics and is a 4 stage system. The total time it took was about 3.5 hours. Pureflo has installed softener systems and couple of my neighbors homes in last 2 years and the price they all got was the same as mine no need for any negotiation. Also, they do provide annual filter replacement for both softener and RO system at $165 which is awesome. read more

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We have used Pure Flo twice now in both of our homes for Reverse Osmosis and Water Conditioner whole home system. Highley recommended them. Justin the owner and his employees are great! Thanks again for another great job! read more

I was in the market for a water softener and came across PureFlo on Yelp. We decided to give them a try and were very satisfied with the process right from the start. Justin was super quick in providing a quote and sharing details around what device will he install. We had some other quotes but PureFlo's was very competitive. But, honestly, more than that, Justin's quick and honest responses to my queries was the determining factor for us as we knew we can trust Justin and the team. Me and two of my friends signed up with Justin for install. On the day of the install, Tai came out for the installation, and I couldn't have asked for any better rep. He was clear in his communication, answered all the questions that I had, and cleaned up after himself. My install looks clean, and the water soft :) I would highly recommend Justin and the team!! read more

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Excellent customer service and fair pricing. Friendly staff who are not pushy and recommend exactly what you need. Easy to schedule appointment process for post installation services. After 4 years with the unit and still very happy with it. read more

Solid Service, but Room for Improvement Overall, we're happy with our experience. The sales pitch felt a bit over the top, with some fear tactics and exaggerations, but that's pretty standard with water treatment companies. This is a smaller business that's growing, so you'll need to be a bit patient, but they do listen and address concerns. The installation was professional and tidy, and we absolutely love having RO water at our kitchen sink. Our only wish is that they could have gone the extra mile and helped us connect our espresso machine to the RO system. read more

Excellent service. Colby was professional and informative. Installation was a breeze.

Justin was so knowledgeable and professional! Super nice guy and explained everything so clearly to my husband and me. We are SO happy we chose PureFlo! read more

I've had Pureflo's water softener system for a couple of years now and my service tech, John Morgan is awesome. He's very knowledgeable, professional and personable. It's easy to schedule my annual service through customer service. The communication updates are helpful reminders and to let me know when to schedule a service and when my service tech is on the way. The value for all the above services is more than worth it. read more

Pureflo installed a whole house water softening system in my home in December 2024 and it has been very effective and trouble free. Justin was very knowledgable and helpful as we discussed my needs and expectations. The installation was professionally done by Jonathan who made sure we were comfortable with subsequent operation. The cost of the system was slightly below competing estimates. For a reasonable extra charge, they installed a whole house automatic shut-off valve that I had previously purchased elsewhere. I am very satisfied and highly recommend Pureflo with no reservations! read more

Got my water filter installed a few years ago and I am so happy we did it. Definitely worth the investment!

This is a review for the first service check of PureFlo under the sink reverse osmosis and Puronics home filter system. John technician from PureFlo water system came to house on time for service appointment He was very professional and efficient. He explained what he was doing and very courteous. Overall it's a great experience with company and service ! Thank you! read more

The team at PureFlo executed the install of our whole house water filtration system flawlessly. They were extremely easy to work with leading up to, during, and post installation! Their level of customer service & expertise was top notch! Our water has never tasted so good & our skin has never felt so smooth! Thanks to Justin and his team for doing a stellar job! read more

Pureflo Water Systems - PureFlow Whole House Water Filtration System with Dechlorinator - Water Purification Services Near Me - Brentwood, California

I needed a reverse osmosis system and a new water softener. Justin was extremely impressive in the knowledge and understanding of my system. We are on a well and he was spot on about how the system needs to work. I highly recommend this company. Kind, courteous and knowledgeable. read more

I give PureFlo an A+. I purchased the PureFlo water system for our bar sink. I called to find out more information, and Justin was knowledgeable about the product and was not pushy at all. PureFlo sent a technician out the very next day to install the system and they were done in less than an hour. The technician was helpful. He showed me all the parts to the system. Overall, I am very happy with the service and responsiveness of the PureFlo staff. The system itself is amazing. The water taste delicious (yes, you can taste the difference) and we have had the system for six months without any issues. Again, this whole experience was an A+ experience . read more

I would like to send a five star review for this company. I was in a pinch for a tankless water heater , when suddenly it went out and my tenant had no hot water. The area where it is located, is in a very small and tight area, Justin and his crew are able to get in there had to do a little bit of manipulating to get it to work and they did it in a timely manner and the tenant was super happy. The tenant said they were very clean, very professional, and I highly recommend this company for any of your plumbing needs. So thank you again, Pure Flo for being the heroes that you guys are. Lee read more

We are on a well (near Agriculture) and were in need of a water filter system that could take care of bacteria and some bothersome odor, manganese issues that were found when we had the water tested. We interviewed several water system companies/installers and chose Pureflo. We talked with Justin (the owner), he was knowledgeable, he educated us on what we would need to solve our issues and his Yelp reviews were great! Justin provided an itemized quote for each system component to address each of issues. The price was fair. The Pureflo guys (including Justin) came out within a week, installed our system in a day. Our water looked crystal clear immediately. We had our water tested and Voila! NO bacteria, Manganese is gone and my wife is happy! Happy wife, happy life! Thanks Justin Cheers read more

I had a self-induced leak issue with my countertop dishwasher air-gap vent leaking. Called PureFlo and Justin took the time to explain in detail how I could fix it myself. I also contact him yearly to flush my tankless water heater, service the filter tanks and the RO water system. On time, friendly, knowledgeable and priced right. read more

This review is almost a year late. The thing I really like about Justin and PureFlo is there wasn't a pushy sales pitch. He took the time on the phone to explain the different water softener options to me. He sells the exact same water softeners as Puronics, but his pricing is much better. Ty is Justin's employee and he came early to do the install. Justin had mentioned they would provide the 1st bag of salt free to get us started. Ty didn't have a bag so he drove to Lowe's down the street to get a bag. :) That was a nice gesture. Back in October, I didn't want to install the RO faucet and just wanted to use the fridge. The water from the fridge comes out rather slow, so we just decided to call Justin to install it and change our filters. Tip: They are often booked 2-3 weeks out. Worth waiting for! read more