Gerardo did a great job with our water softener installation. He was professional, knowledgeable, and very patient in explaining how everything works. The installation was done neatly and efficiently, and he made sure everything was working properly before leaving. He also answered all of our questions and explained the maintenance clearly. Really appreciate his work and would definitely recommend him! read more

AAA Water Systems - Thank you for installing the system - Water Purification Services Near Me - Concord, California

Just had Donald Sipe visit us to repair an issue with our system. Donald was thorough, knowledgeable and very professional. Donald took the time to show me what caused the problem and what he was going to do to correct the issue. He took all of the time necessary to ensure issue was fixed. Highly recommend. Also, Yolanda at AAA was so patient with us in scheduling the appointment. AAA Water Systems has a great person behind the scenes to help their customers. Thank you Yolanda and Donald. read more

Gerardo Martinez was on time, understandable, professional & provided excellent service. read more

AAA Water Systems - Water Purification Services Near Me - Concord, California

Gerardo came this morning to install our water softener and reverse osmosis system. He was on time, very professional, efficient and did a great job. read more

AAA Water Systems - Water Purification Services Near Me - Concord, California

Nice people! Great services!! Quick installation!! Excited for my new water treatment system!! read more

AAA Water Systems - Thank you~ for installing my new system!! Love it ~ - Water Purification Services Near Me - Concord, California

Fantastic service! We called and got an estimate on Sunday and by Friday we had a full house water softener and reverse osmosis system installed. Installation was explained thoroughly and demonstrated how to use before leaving. Chris was an exceptionally hard worker who takes pride in what he does. read more

AAA Water Systems - Water Purification Services Near Me - Concord, California

Gerardo installed a water softener and RO system at our home and at first, I was nervous not knowing what the process would be or how extensive installation would be but after Gerardo came and explained what he would do for the installation and once he began working I began to feel more peaceful! His communication was excellent and high quality of work was easily evident! Should we need help in the future, we would happily welcome Gerardo back! He made the installation process smooth and peaceful! A high value installation indeed and good quality equipment! read more

AAA Water Systems - Gerardo and our new home water treatment and softener system!! - Water Purification Services Near Me - Concord, California

Gerardo helped me install a water filter in my home and did an excellent job. he was very nice and knowledgeable. I would highly recommend read more

AAA Water Systems - Water Purification Services Near Me - Concord, California

Gerardo installed a Kinetiko filtration system. He was careful, polite, and professional. He did a great job explaining the system. My overall experience with AAA was outstanding. The water is noticeably more pure than our previous on the counter system from another manufacturer/company. read more

We had a reverse osmosis and water softener system installed, and I couldn't be happier with the experience. The plumber was professional, knowledgeable, and took the time to explain how everything works and answer all of our questions. The installation was clean, efficient, and completed with great attention to detail. Everything works perfectly, and we can already notice the difference in our water quality. It's hard to find someone who takes such pride in their work. I highly recommend their services to anyone looking for a reliable and honest plumber. Thank you for a job well done! read more

AAA Water Systems - Gerardo finished installing the system and we couldn't be happier - Water Purification Services Near Me - Concord, California

I called AAA Water Systems to get a quote for a water softener installation. Virginia answered and asked some basic preliminary questions, which was fine. But then she kept insisting that my wife had to be present during the consultation because it was "company policy." I've dealt with plenty of home service companies before and have never once heard of a requirement like that. I explained that I would be the one paying for and managing the project, but she continued to push the point that my wife needed to be there. At that point, I politely asked to cancel the appointment and ended the call. A few minutes later she called me back saying they could make an exception, but by then the whole interaction had already rubbed me the wrong way. It was a very strange and uncomfortable experience for something that should have been a simple quote. I decided not to move forward with them. Would not recommend. read more

We scheduled with AAA water systems to install a Kinetico water filtration and softener system, and an RO system in the kitchen. They were very helpful and responsive throughout the process and answered all my questions about the process and the different options available. The plumber, Oscar Martinez, arrived punctually on the appointment day and was very professional and did a great and neat job with the installation. He was also nice enough to explain the working of all the equipment after installation. We are very happy with the service! read more

Finally installed it! Loved the service through Chris The water is already becoming so soften Would definitely recommend their service. Thanks! read more

Timely, professional and quick service. From decision to install was under a week. Gerardo Martinez our installer was professional and extremely knowledgeable. I would recommend them! read more

AAA Water Systems - Water Purification Services Near Me - Concord, California

I have had AAA out twice in the last two months. Aidan came out and evaluated my issue and suggested we test the life left on the resin for water softener to properly evaluate options, since it is an older system. Resin tested as still being good so Darik came out and made the necessary repairs. Both were great techs. Friendly, knowledgeable, and don't waste time in getting the job done. I was very happy with the service they provided as well as to help educate me on both my water softener system and RO drinking water system. I would not hesitate to recommend this company, especially if all of their techs are as qualified and customer centered as these two were. read more

Chris and Darik installed my system today. They were very professional and polite. They even cleaned up everything after the job was done. I'm very impressed with their quality of work and attention to detail. I highly recommned them! read more

We replaced our old water system with an upgraded Kenetico system from AAA. Gerardo was here in time, did a great job and was very knowledgeable and helpful. Tony and Al were very patient answering all our questions and concerns. Other companies had no good solutions for the issues particular to our well water. I recommend AAA highly. read more

Gerardo installed our Kinetico Q850 w/Chloraban today. He was very professional and punctual for the install appointment. From service to install team was a good experience. Now can't wait for the soft water tonight. read more

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Their first visit was when Tommy B came to service and replace the charcoal in our unit, and the second was when Donald S replaced the resin on the same. Both technicians were adept in their trade - any question or concern that I had, they were able to address with utmost clarity, explaining the process from beginning to end. Tommy effectively fixed the leak I had on one of the fasteners. They kept the area of installation cleaner than when they had started. Donald made sure that there was no resin residue in my driveway - while working in the rain! Office personnel were very pleasant to communicate with. I am well pleased with my experience with AAA Water Systems. read more

They are true professionals,we are so happy with our water filtration system. Al is the best. I wish we had known about how bad our water was a long time ago. What a difference, much healthier. read more

Unfortunately, my experience with this company was not good. I believe they are untrustworthy and dishonest. I was with them for several years. The last straw was yet another "upgrade" due to my levels getting worse. The salesman tested and told me the water is getting worse. I had the water tested the next day and it was the same level as last time.... No big jump Like he said... They wanted to upgrade with yet more filters ($$$$). This was within 1 year of the new system i had just bought. So I did ask about a whole house system instead Of these constant upgrades and was told couldn't do it, the "boss" would have to come out and permits would be difficult ect.... All a load of rubbish! read more

I have been with AAA Water Systems for over 20 years. I have always had good service. Tommy, the technician that came out today for a system check and to deliver salt, was fantastic. Very helpful and knowledgeable about my questions and gave me options regarding my water softener which I appreciated. While the services are expensive, the equipment is solid, the service is exceptional, and I know that if there are any issues, AAA Water will solve them quickly. read more

Thank you Gerardo for your great service and professionalism.I thought this was an in and out set up but, this took time and technical skills to set up this water filtrations.Thank you for doing such a good job and cleaning up after drilling through the walls to set up the water line to my refrigerator . I really appreciate that. read more

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Very nice installation. Loads of space for maintenance. The installer, Chris, was personable and knowledgeable. read more

AAA Water Systems - Completed saltless system. - Water Purification Services Near Me - Concord, California

Alfonso is always on time, addresses any questions that we have with the system and efficient with the service on our AAA system. Everyone at the company that I have interacted with has been very professional. read more

A few weeks ago AAA Water Systems installed a water softening system for the house, and a kitchen system to purify the water. The process was so easy. The technician, Oscar Martinez did a fantastic job of installing everything, and explained how to use the system. I am confident now that the water I am drinking is safe, and should I have any questions, Oscar was extremely encouraging to contact the company at any time. read more

We did quite a lot of research to figure out how and who to move forward with for a water filtration system for our property and ultimately landed on AAA. Tony the owner was incredibly hands on and took lots of time to answer our many questions/concerns over a 2+ week period. Ultimately, we moved forward and his expert team, Gerardo and Oscar, did 3 of the 4 projects over a two day period. The quality of their work was apparent, and we look forward to the last project which is for our well, to be completed within the next 2-4 weeks, once the parts are in. Thanks guys! read more

I got my filter replaced for $466. Donald the technician was very good. He was on time polite and explained every step of the way. since I was supposed to join a meeting he was willing to work around my schedule. I wish there were more people like Donald Sipe doing customer service. Good job AAA Water Systems. read more

We had kinetico water softner by AAA water systems. We are very happy with it. Chris helped us install it. He is very professional and efficient. read more

Super helpful in my time of need! Thank you for supplying the custom o-ring I needed so I could get my water filter operating again. Really nice team and great customer service:) read more

So get this - we had a Kinetico system + RO system installed when we moved in to our home when it was built, and it just failed completely two months ago. How do you know it fails? When yellow stuff come out of your faucet, the water has salt grains in it, and cold water slowly stops flowing through small openings. Well, that system lasted 19 years! What a great ROI. We called up Kinetico to remove the RO system (over time it wasn't worth it for us as it required regular service calls and lost pressure very frequently) and give us a quote for a new whole house system. Unfortunately the appointment had to be scheduled out 6 weeks. Seems a bit long and it put us out of soft water for that long too. The day of appointment went smoothly. The tech/sales person came through and removed the RO system, quoted me a price for a new system, and installation was scheduled for the next week. Super quick. Day of installation came and the guy spent at most 2 hours to remove the old system and put in the new one. Very polite and professional installer. He did a good job at it. Really enjoying the new system and hope it lasts for another 19 years! read more

AAA Water Systems - Water Purification Services Near Me - Concord, California

Chris came out and installed our system today. Stella guy before he arrived. My wife had broke one of the main waterlines. Chris went out of his way to find a part. They normally don't carry fixed the broken line installed the system five stars. read more

Usually Tommy is our technician and he's super friendly & explains what is happening. Alfonso, on the other hand, seemed to be having a bad day. His responses were short & he seemed annoyed, which wasn't helpful in trying to figure out the confusion between what he was telling me & what I hadn't been told by phone. I opened the door & his first words were, "Is it in the garage?" Not "hello" or "hi" just pointing to the garage door, which I promptly opened for him. Next, he says, "So you're getting 6 bags of salt + delivery." I was super confused because I hadn't ordered 6 bags of salt; I hadn't even called about salt! Salt was offered as an add-on to my service request & no mention of a delivery fee. I'd called about the green, sludge looking build-up in my salt tank; I'd even sent pictures. I'd called for an assessment & possibly repair to whatever was causing the green stuff. So I asked Alfonso about the assessment, but he just brushed me off, saying the green gunk was normal & caused by salt impurities in your product. I told him this had never happened until I ordered salt from your company back in January. He said that he could clean it for $160, but it would just happen again. Not helpful, so I asked him if I should just go back to the old brand of salt that I used before. He shrugged like he didn't care either way. I gave up on trying to communicate with him because It was like pulling teeth to get any kind of useful answer or solution. I feel like he just wanted to dump the salt & leave. So I let him know that I hadn't ordered 6 bags, nor would 6 bags fit in my tank, and I asked what he meant by "delivery." He told me 6 bags mandatory + $50 delivery fee. I pushed back on the delivery fee since the salt had been offered as an add-on to the service call, but he said there was no need for a service call as the green stuff was normal. How was I supposed to know that beforehand? He said my invoice/quote had failed to send. This made sense as I had no idea about the cancelled assessment & added delivery fee. Eventually, the delivery fee was waived & he filled the tank & left 2 bags of salt behind. I didn't watch him fill the tank, but I recall from January that I got 4 bags that filled the cleaned & EMPTY tank to the brim. Now I'm trying to understand how my tank at 1/4 full already could accept 4 bags of salt yesterday?? Meaning, I only received 5 bags? Not cool. read more

AAA Water Systems - According to Alfonso, this is completely normal due to their salt content. Eek! - Water Purification Services Near Me - Concord, California

Darik came today to service our Kenetico system. He was on time and very professional !! Had our broken line replaced and back in working order very fast. read more

If you've been hesitant on pulling the trigger for a water softener installation, look no further AAA Water Systems is the best company in the area!! We did our research prior to sending out multiple messages to different companies and the one that stood out from the rest was AAA Water Systems. Our water consultant Al Skender, very welcoming gentleman, kept us informed of the company, what the process will be and which is the best product options for our house. We highly recommend Al be your guy to come do a water testing and plumbing survey to ensure you get the absolute best for your home. This is a huge investment for most people and you want to make sure you are investing your money into the right products for your home. The scheduling part for having our water softener system installed was fairly quick. Our technician that came out, Dylan Gonzalez and West were amazing. They were a very friendly informative duo! They had all the answers to every one of my questions and kept their positive demeanor at all times. There was a minor hiccup in the installation process, however, it was not a serious issue to us, these guys are licensed and bonded. On top of all that, the owner himself took it upon himself to come out to help out the team. As someone in a leadership role, this really shows strong character and commitment to be in the "trenches" with your team, and through the whole process, we are very pleased to have soft water. The quality of product to the service provided by AAA hands down is the best value you will receive. read more

AAA Water Systems - Kinetico Water Softners - Water Purification Services Near Me - Concord, California

Initially had an issue and misunderstanding but the owner took personal interest to sort it. Good quality wort and found technician easy to work with. I would recommend this service without hesitation. read more

Received our system little over a week ago and it seems we have equipment that needs replacing . I called on a Thursday (today) since we found the leak on Wednesday night. The service desk scheduled someone to come on Saturday but this will be to diagnosis only. I will keep updates on how they handle this type of equipment issue since we are 8 days out from our initial installation. I'm hopeful they will address it promptly but so far it's looking like we will be looking at over a week of downtime potentially. Dylan the onsite technician did have a couple of hiccups with setting up our house system but since he completed the job I was hopeful we were good to go. Now with more water leaking I hope we won't encounter any water damage to items. I know these things happen and I'm staying positive the company will not make this hard to correct. Items become damage in transit and not every setup is perfect so once we have a diagnosis on Saturday I'll come back to update on what they say! We want to give a real review of how the company will help correct or navigate this issue with their equipment. Update coming soon! I'm still giving 5 stars since we are trying to resolve the issue. As of right now we are not using our house water softener/filter system. (This was an amazing experience. Al was very thorough and answered all the questions we had with ease. I'm due to have my system installed on Wednesday, so I will upload an update once we are up and running. As of right now, I have no issues with the consult and contracting process. Thank you, for the prompt and quick response to our family's needs. As of today, we are now up and running. Our technician was Dylan and he was awesome! He ran into some issues installing due to our home system but was great about diagnosing and fixing the issue properly. I appreciated his attention to detail and making sure to confirm with me all his placement of equipment. I know a lot of people go with Culligan but AAA water systems had amazing reviews and for good reason. The pricing was perfect for us and the process was smooth and easy. I couldn't have asked for a quicker process with our scheduling for a consult to installation. Thank you AAA Water Systems! This review was not prompted or required I'm just so pleased I wanted to make sure to write a great review) read more

This company is so amazing. I'm so glad I've had them for over 10 years and everything has been perfect. My soft water system is not run on electricity, but through a special way that they have and it is the best water softener! I used to have Culligan, and it was constantly breaking down because of a faulty motherboard. This system doesn't have that and it just has pure soft water constantly in our home and my hair and skin and pipes and bathrooms are loving it! I also have the AAA water filter for the drinking water and I love it. I have clean ice too. I'm so grateful for this company, and the people that work for AAA are so kind and accommodating. I've had nothing but great experiences for the past decade, so I wanted to be sure and let others know! read more

We are beyond pleased with AAA Water Systems. Tony was so helpful and kind. He went above and beyond to help us get the most amazing water. Our water tested so poorly I couldn't even bathe my son with it. We were so desperate for a solution. Gerardo was our Installer. He arrived on time and was very professional, friendly, knowledgeable and efficient. We are enjoying every bath and every drink of water from our beautiful system. I called many places and AAA Water systems are by far the best. Absolutely five stars and highly recommend them to anyone that needs to improve their water. read more

We are super satisfied with the product and service provided by AAA water system! Dylan Gonzales helped out installing the whole system nice and neat. Everything working perfectly and solidly. Really appreciate their work and service! read more