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Soft Patagonian

4.9 (78 reviews)
Closed 9:00 am - 6:00 pm

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10 minutes

Response rate

100%

Services - Soft Patagonian

Plumbing installation or replacement

Water pipe installation

Water purification system installation

1 More Service

Water purification system repair

Soft Patagonian Water Purification Services Photos

Recommended Reviews - Soft Patagonian

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Reviews With Photos

Congyao T.

Had them installing water softener last year, it works great so far. The installation was quick and no surplus charge (even towed away the old softener unit from last owner). Hard water scalp build up in my house has reduced a lot.

Installed unit
Lena G.

My husband and I wanted to have a water conditioning system installed in our condo. The whole team at Patagonia was very responsive and gave us a couple quotes. We found that the pricing of their systems was much more affordable than another company we had looked at. Although more affordable, the systems are still very nice and a great quality. They were able to install the whole system within about an hour and a half. Ed came out to test our water which showed that we have soft water and no longer had chlorine present. We are really happy so far with our system and really like the team at Patagonia!

Great experience from beginning to end. The water here in Willow Glen neighborhood is horrendously hard. Severe deposits on everything, don't even think of hosing off your car and letting it air dry. Eduardo came over and explained everything from the initial visit to how the process of install would work. Nelson installed the system in an existing outdoor cabinet and had to custom route the plumbing for it. Even the post install experience has been great, communication with Eduardo has been very prompt. So far so good!

Scaling from very hard water before water softener. Also RO faucet and air gap installed.

Easy. Simple. Effective. Communication: I spoke with the company via phone and text. Regardless which method used, I received timely responses. In addition, I'm new to water treatment so I had a lot of question about the process and installation. I spoke with both Rick and Eduardo who were very informative and knowledgeable. They took the time to answer all my questions and explain the process. Eduardo visited my place multiple times for the before, during and after the installation, which I am quite impressed. Before the installation, Eduardo came out to test the water and provided a preliminary walk through. Based on our conversation, I can tell he was passionate about his work. Rather than trying to make a sale, he more focused on educating me about the different types of water treatment and the process. During the installation, Eduardo explained the ins and outs of the system as well as setting up the application. After the installation, he tested the water to ensure everything was working properly. Pricing: I called multiple companies for quotes and found Soft Patagonia price to be very competitive especially for a quality system. I purchased the Elite water softener along InterFlo QuadPro SST Tankless reverse osmosis system. Do keep in mind that price usually includes basic install and can be subjected to additional costs depending on the framework (bypasses, additional lines, air gaps, etc.). I needed a couple of bypasses and an airgap installed. I had spoken to quite a few companies (water treatment and plumbing) that also charged additional for these services. Even then, Soft Patagonia prices are more reasonable. Installation: Nelson was the technician who performed the installation of both systems. He showed up on time and got straight to business. Through the process, we encountered one minor issue regarding faucet selection. I was given the option to pick the color of the fixture. We have a black countertop, so my wife wanted a black faucet. However, I didn't know that the tankless RO system only has one default faucet that is brushed nickel. The black faucet that Nelson installed was provided but it wasn't the design that came with the kit as displayed. So we had to ask Nelson to swap out the faucets. It costed him more time but he completed the task. Aside from this, Nelson did a fantastic job. He was respectful of our property, patched up drilled holes and cleaned up after himself. I also interrupted him on multiple occasions to gain insight into the details of his work and he did not hesitate to answer my questions and concerns. I greatly appreciate the information. My overall experience is superb. If you're interested in a water softener or reverse osmosis system, look no further. I love a business that's based on information and understanding rather than pushing for sales. They are easy to communicate with and are responsive. The price point is competitive especially for the quality. I would highly recommend this company.

Water softener
Kevin G.

It's been a month since I had Patagonia install a full house water softener and RO unit and the quality has stood up to the price. Ed and Jose helped install the tank for a few hours and worked very diligent and were on time. They answered all my questions and made themselves available even after the installation in case I needed any help or any errors occurred. I definitely recommend Patagonia for all your water needs. My skin feels softer, I use less product in my hair and face. And overall my drinking water needs are fully satisfied and my quality of life has improved a great amount! Thank you.

Whole house Water softening system

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27 days ago

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Eduardo M.

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29 days ago

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Eduardo M.

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Photo of Kan I.
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9 days ago

Excellent customer service. The team was very professional from answering questions, installation to follow ups. Would highly recommend them

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Eduardo M.

Hi Kan, we appreciate your review. Feel free to reach out anytime.

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29 days ago

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Eduardo M.

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29 days ago

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Eduardo M.

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12 days ago

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Eduardo M.

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15 days ago

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Eduardo M.

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8 months ago

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Eduardo M.

Thank you Sunil! It was very nice to meet you.

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3 months ago

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Eduardo M.

Thank you Kei! We are always here to help.

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9 months ago

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9 months ago

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Eduardo M.

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4 months ago

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Eduardo M.

Thank you Barbara! We are always here to support your systems.

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2 years ago

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Eduardo M.

Thank you for sharing Lena, we really appreciate it!

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11 months ago

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Eduardo M.

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1 year ago

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Eduardo M.

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4 months ago

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Eduardo M.

Thank you Deanna. It is our pleasure.

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1 year ago

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Eduardo M.

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1 year ago

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9 months ago

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11 months ago

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Eduardo M.

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9 months ago

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Eduardo M.

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3 years ago

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Eduardo M.

Thank you Kevin.

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11 months ago

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10 months ago

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Eduardo M.

Thank you for sharing Judy.

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7 months ago

Amazing service and people! They give us a complete information about the service and the process, it was a pleasure experience!

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Eduardo M.

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2 years ago

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Eduardo M.

Thank you very Justin.

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2 years ago

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Eduardo M.

Thank you Reena!

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7 months ago

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Eduardo M.

Appreciate the kind words Marie. We are glad to hear that.

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10 months ago

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Eduardo M.

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2 years ago

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Eduardo M.

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1 year ago

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10 months ago

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11 months ago

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Eduardo M.

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2 years ago

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1 year ago

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3 years ago

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2 years ago

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5 years ago

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2 years ago

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2 years ago

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Page 1 of 2

Ask the Community - Soft Patagonian

Review Highlights - Soft Patagonian

Eduardo even came by personally to inspect the installation and ensure everything was running perfectly.

Mentioned in 42 reviews

Read more highlights

Handy Rooter & Plumbing - He got the skill, just need to focus on the integrity.

Handy Rooter & Plumbing

(435 reviews)

Seven Trees

I needed our incoming water pressure to be sitting at a standard 60-80 psi, but turns out my…read morepressure control valve had completely failed without me knowing. I went to trusty Yelp to get some quotes for the job, and Trieu was the only one who responded quickly and decisively with an actual number. Everyone else wanted a "consultation" or tried sending me to their website to fill out forms and schedule this and that. No time for that! Trieu actually showed up earlier than committed and changed out the valve efficiently and effectively. Here is the best part: I originally thought my main shutoff valve was malfunctioning too, so I had included that in the original quote request. When Trieu arrived, he actually tested the shutoff valve, demonstrated to me that it was working perfectly fine, and convinced me that it wasn't worth replacing. He took it right off the quote! What a refreshing, honest approach to business. I honestly cannot remember the last time a vendor "downsold" me on a job instead of trying to upscale me. Beyond his great business ethics and efficiency, I also observed that he took great care in his work, treating it like a true craftsman. Overall, I'm very happy with the job and with Handy Rooter. Definitely recommend!

Wow! My bathroom sink had been clogged for a couple months (wasn't able to have time to schedule…read moresomeone to come by) and these 2 men finished unclogging my sink in 10 minutes! Fastest service lol. And the price was very reasonable considering I tried so many other products and tools to unclog but nothing worked. Thank you!

Soft Patagonian - waterpurification - Updated May 2026

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