Thank you, Awni and Leo, for helping us replace our old water softener and RO filter so quickly. You were both friendly, professional, and did a great job. Everything was explained clearly, and the installation went smoothly. We really appreciate your quick response and attention to detail. The whole process was easy and hassle-free, and everything is working great. We would definitely recommend Advanced Pure Water Systems to anyone needing water treatment services! read more

Awni is extremely friendly and helpful, he helped us install the water softener system + drinking water filter system in a simple and hassle-free manner. He is very flexible and accommodates request for scheduling appointments as per your convenience. It has been 3 years, no complaints. I would definitely recommend Awni. read more

Very interesting discovery!!! I am glad that my family and I are still alive to post this review! After opening the RO filter housings for routine maintenance, I found out that the original filters were still sealed inside their plastic wrapping. This means the filters were never actually filtering water from the time the system was installed. Leaving the filters wrapped completely defeats the purpose of the RO system and potentially exposes to untreated water while giving a false sense of safety. This is a serious installation error. Most customers would never think to open the housings to check, so this could easily go unnoticed until time for replacement. I have photo documentation clearly showing the filters still wrapped in plastic inside the housings. And Awni, I know what I am talking about. read more

See all

Awni is eager to give detailed explanations of each water purification system option and happy to compare and contrast. I appreciate his openness, like explaining that I already had a pre-plumbed water loop which makes installation a lot easier, even possible for laymen. His man Leo did a great job installing the system and even took extra care to route the wastewater tubing in the most discreet way. read more

Awni has now installed 2 systems for me at my home, and countless for the clients/friends/referrals I've sent his way. He is an expert in the clean water space and breaks it down to where it's easy to understand, and why it's so important. He's extremely knowledgeable, punctual, and his prices are very fair. If you are needing a softener system expert, make sure you consult with Awni before going with anyone else. 5 stars ALWAYS! read more

Installed last October 2026, and Awni while doing the sales pitch did promise he would visit every year for a check, but recently had some issue with softner system noticed calcium deposits and called him, he picked up the call first time and explained the issue, hesitant to stop by and when remained of the yearly visit he promised, changed his commitment and said he was not mandatory and stopped picking up the calls. Very bad on the service and I have to call local softner to fix the issue. I wouldn't recommend his service and product false promises. read more

I am not sure how this has a decent review...Google reviews reflect the right state...No response after multiple attempts to contact...Even the quality is not good. read more

Awni is a man of integrity! Leo took great care of me as well! I will only use their services from now on.

Mitch from advanced pure water systems is a great person with excellent service and knowledge about the entire technicality. Very professional and quick to install and diagnose water purifier system and problems. 5-years back installed the new system in my house that worked great without any issues, then again served me changing those filters when needed with outstanding support and quick response time like a breeze. It is of great value for the cost and water tastes excellent and explains in detail whole thing with patience. I recommend Mitch and advanced pure water systems to anyone who is looking for water purification with confidence. Thanks Mitch!! read more

We had Mitch install our system about 8 years ago. We have followed all his recommendations on keeping the system taken care of. We recently called him out for a general service and maintenance and he didn't even charge us because our system was in tip top shape and I recently changed all the filters. If you are looking for a great water system with great customer service call Mitch he will take care of you. read more

Delighted with the overall experience and service offered. Awni was prompt in his initial response to our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener. read more

Exceptional Service and Support from Mitch & APW!! I rarely write reviews, but Mitch at APW absolutely deserves one. From day one, he's been incredibly responsive, patient, and genuinely committed to helping me get everything set up perfectly. He's gone way above and beyond, FaceTiming me to walk through my setup, guiding me step-by-step on what to do next, troubleshooting issues in real time, even sending me Amazon links for the exact replacement parts I needed. That's the kind of customer care you don't see often anymore!! Trust me on that. What really impressed me was that I reached out years after my purchase and Mitch still jumped on a video call right away, literally from his car, just to help me out. That kind of dedication and follow-through says everything about how APW treats its customers. Huge thanks to Mitch and the APW team - you've earned a lifelong customer here! read more

Advanced Pure Water System is a great product. Amazingly skillful team, well priced. We used them in Nov 2022.

This is an amazing company for water purification system with exceptional service. We installed our system a year and a half ago, and it has never had any issues. I occasionally call them to learn more about the system, and their customer service is always fantastic. read more

Very dishonest business. As reported by many yelp and google reviews, Awni and Sameera, who are the company officers, promise to honor a 10 year free maintenance with annual check-ups for water systems they install. I believe they do this in order to persuade potential customers to use this service, but they actually have no intent to honor that maintenance and probably figure customers will not go out of their way to track them down. Once you pay them, they ignore any future requests you have for them to honor their free service agreement. Unfortunately, I took their word and went with Advanced Pure Water Systems to install a water softening system. After trying multiple times to schedule the maintenance service, I have been unable to reach the company. It is a shame they do not keep their word, and I feel extremely misled. I hope that future customers will carefully read through how many reviewers have also been misled by the quality and false service promises before trusting this company. read more

It's been 5 years and he still comes by and services the system for free. That kind of service is honestly rare these days. He's always just a message away, super reliable, easy to work with, and takes care of everything without any hassle. Really happy with the system and even happier with the support. Definitely recommend! read more

Mitch is very professional, skilled and friendly. He explained clearly before the installation and also very responsive to answer any questions via call or text. I had a good experience and happy with the overall service and I will highly recommend mitch to any one looking for water softener or ro installation/services. read more

Awni and Mitch installed our water softener and RO system 5 years back. Never had any problems. Awni even calls occasionally to check if everything is running smoothly. read more

Thank you Mitch for your amazing service today! I appreciate your punctuality, and text message of your arrive time. After having my system for the last 6 years, I finally remembered to have my filters changed. Thank you for coming by to see me personally to change the filters. Hope I don't have to wait another six years to see you! read more

Advanced Pure Water Systems - Water Purification Services Near Me - Fremont, California

See all

i got the water softener and RO installed about 5+ years ago. That has been running smoothly since then with no complaints. we worked with Mr Rashid , a fine gentleman who knows the stuff and helps out in optimizing solutions for our needs. After 5+ years, we had a minor reduction in water flow from the RO. Mr Rashid gladly stopped by and fixed it in no time, and graciously did that at no extra cost. I highly recommend Mr Rashid and this company for the work. read more

Installed softener and RO three years back from Mitch. The system is working so far so good. No issues with the quality of the work and the service. Softener I bought comes with a 10 year warranty. Also I got my replacement RO filter for no charge as promised during installation. Keep up the good work. read more

We've had a great experience with this company from start to finish. They originally installed our RO system and water softener in our previous home, and when we moved two years later, they relocated and reinstalled the entire system in our new house seamlessly(for a small fee) They've also handled routine maintenance for us, including filter replacements and a full system flush. Most recently, Omar came by for maintenance and did an excellent job. He was professional, knowledgeable, and very thorough. He is genuinely nice, very professional, and easy to work with. He was also great with our dog, which made the whole process even smoother since we didn't have to worry about locking him away. That level of professionalism and consideration really stands out. Overall, every interaction has been smooth and stress-free. Highly recommend! read more

I wanted to share my recent experience working with Advanced Pure Systems for our RO installation. Let me tell you, we couldn't be happier with the entire process! From the very beginning, Mitch was incredibly helpful. He provided us with all the information we needed and patiently answered every single one of our questions. He went above and beyond to ensure we received the best service possible. When it came time for the actual installation, Omar took over and did a fantastic job. He was diligent and patient, never rushing through the task just to get it done quickly. Omar took the time to explain everything to us and made sure we were completely satisfied with the installation. He even took care of the smallest details, even though it took him more time than expected. I can confidently say that I highly recommend Advanced Pure Systems for anyone's water purifier needs. You won't regret choosing them! Even after the installation, Mitch has been prompt and responsive to any follow-up queries we've had. The entire process was simple, smooth, and extremely pleasant. I truly appreciate their professionalism and dedication to customer satisfaction. I hope you consider Advanced Pure Systems for your future water purifier needs. read more

This company and team are absolutely phenomenal. They took the time to explain every aspect of the water softener and RO systems as well as discuss options outside of their company (with lots of integrity - can't say that about everyone else in this line of work). After my own research, we decided to move forward with Advanced Pure Water systems and got a softener and two ROs installed at an excellent value. The installation was smooth and quick. He was also kind enough to give an explanation of next steps (very little maintenance) and was thorough throughout the process. This is the company to go with for all of your water needs! read more

5 years ago we brought a system from Mitch. In May of 2026, we requested a filter replacement, Mitch came and completed the service within a week. Highly recommended. read more

I had an excellent experience with Advanced Pure Water Systems. The owner, Awni, was extremely knowledgeable, honest, and patient in explaining the different system options and helping me choose what was best for my home. The installation was handled by Leo, the technician, who was professional, efficient, and very detail-oriented. He took the time to make sure everything was installed properly and working perfectly, and he answered all of my questions clearly. From consultation to installation, the entire process was smooth and stress-free. I truly appreciate the high level of customer service and professionalism. I highly recommend Advanced Pure Water Systems to anyone looking for quality water solutions and outstanding service. read more

I highly recommend Mitch and his team! They're always prompt in responding to calls and messages and make sure all your questions are clearly addressed. Mitch personally handled our long-overdue service (the delay was on our side to schedule ), yet he still honored his original promise. The pricing is also very competitive -- be sure to ask about any ongoing specials! Thanks again, Mitch and team, for the excellent service! -- Dharmesh read more

We're so happy with our new water softener and reverse osmosis system! When our faucet started leaking, Awni was quick to respond and had it fixed right away. Excellent service, timely, professional, and very much appreciated. Highly recommend! read more

This company was recommended by my neighbor. 5 star service. Much affordable pricing and value of lifetime water system for clean water. Awni was very helpful and guided us through the process and explained the advantages of soft water system and RO system. On the installation day, Leo installed both soft water system and RO system very professionally and did not leave any mess behind. I liked how he installed water drain pipe underground and attached to the sewer outside. Very clean work. Excellent service overall. Thank you Awni and Advanced pure water system whole team. Highly recommended. read more

Advanced Pure Water Systems - RO water system - Water Purification Services Near Me - Fremont, California

See all

We had our advanced water softener and RO system installed about 6 years ago, and it's been working fine ever since. Recently, we started to notice the water flow from the RO was a bit slow, so we reached out for an inspection. The response was super prompt , Mitch came over, replaced the filter, checked the water pressure, and made sure everything was running perfectly again. It's really nice to see this level of service. Great! experience overall. read more

I have worked with Awni and Leo in installing the Water softener and RO system. The Water softener installation was Smooth and no issues. When there was an issue with RO installation, Awni followed up and quickly took care of it. Great service so far and thanks for quick responses from Awni. read more

Awni is very responsive, I got a new installation done in 2 days, His team is very professional and got the job done in no time. I am a return customer he is my go to for water solutions. read more

I highly recommend Omar who worked on my water softener. He fixed the leak I had at the bypass. He was professional and knowledgeable. The job was completed efficiently, and everything is working perfectly now. read more

I agree with other reviews that Advance Pure Water Systems does not honor the annual checkups. They take your money after install and run. I had an Avanta Pure GE System installed in 2017 that failed causing all the mineral resin beads to go into the pipes and clogging ALL my faucets, toilets, shower heads, fridge, and washer. Called the owner Awni to discuss the 10 year warranty stated on the contract. Was given the run around that the 10 water warranty was for the plastic tank ONLY, plumbing was 5 years, and resin was 3 year warranty. NOWHERE on the contract stated 3 or 5 years, only a 10 year warranty. I've gotten a few quotes to flush the pipes (26 water lines) and lowest was $3500 plus I had to replace faucets and shower heads as the beads were too small to flush out. Awni said he has a guy who can do it for $500 in two hours after licensed plumbers stated otherwise. Then he proceeded to say he no longer sells the Avanta Pure System which I found does not have a post filter. If system fails all the beads go into pipes whereas some systems has a post filter to prevent this. I proceeded to ask if he vetted out the Avanta Pure system before selling and was was told he had "one" client who has the same system for 12 years with no issues. As a business owner who should care about his reputation, he should try to make things right. I wasn't asking for a free replacement system but there wasn't even mention of a discount of a new system. Only that he can try to replace filter but likely not going to work. My fridge that I purchased last year is still clogged and cannot dispense water or ice. This is going to cost me close to $10k. DO NOT trust this business for your water softener needs and ensure if you do purchase your new system somewhere else, to have warranty terms explicitly stated in contract before you sign/pay. **Edit in response to owners comment: How can you tell me that my pressure regulator failed when you didn't come to my house? As you can see, blaming instead of taking responsibility. For the record, as soon as water stopped going to my house I called the Dublin San Ramon Services District. Employee who was nice enough to drive out after hours checked the pressure regulator valve and did not see damage and there was water going to the garage hose bib but not the pipes upstairs. Of course the next step is to call a plumber as I didn't even know the softener failed. Plumber then determine the filter inside system broke with no post filter to protect against all the beads from clogging my pipes. Without any water going to toilets, faucets, and showers of course I asked the plumbers to flush out 26 water lines. You claimed you could get a guy to do this for $500 instead of licensed plumbers but the point is you failed to stand by your 10 year warranty as stated on contract. All I hear are excuses instead of a business owner who cares about clients and reputation. You probably advertise here as I don't know how you got 4+ stars here. You have 2 stars on google. Do your research folks. read more

Do not recommend the business. Their installation failed in less than 7 years and another attempt to rip me off.

Very responsive and the system is doing great. Really made the difference in quality of water.

We had installed our advanced pure water softener about 4 years ago, and it has been working fine since then. Recently, we found out that the softener panel display was not working and contacted Mitch for getting some help. Mitch was super prompt to respond. He called right away to setup an appointment. At the appointment, he checked the motor, inspected the power supply, replaced the panel, and made sure everything was running perfectly again. He showed us how to program the system with the new panel. Excellent service. Much appreciated. Great experience overall ! read more

Very happy with the service from Mitch & his team. He installed the whole house water softener & RO system for us 5yrs back and he still help us if i have any issue in the system. Very happy with his post sales service. Kudos. Please continue that read more

Amazing level of customer service ... Mr Awni is always very prompt and returns my calls and texts quickly with questions and after install service. Recently we had a renovation at home and the contractor disconnected the power for the machine. The power contracts were loose and came off. I called my Awni for it and he patiently have calls with him explaining me how to bring the machine back on line.... This is one of the may instances I can recount ... overall I highly recommend the company and Mr Awni ... so far seems to be the gold standard of customer service ... if everyone was like him ... read more

I reached out to Awni for installing a water softener system along with an RO system under the sink. Awni was very knowledgeable as he walked me through what he was proposing to install. The installation was smooth and without issues and Awni provided excellent support for all my questions. I am very happy with the system that was installed and would recommend Awni and this business to anyone looking for a water softener system. read more