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    Crystal Water Line

    4.9 (44 reviews)
    Closed 9:00 am - 11:00 pm

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    1 day

    Response rate

    100%

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    Water softener
    Chan L.

    [[HIGHLIGHT]]Amar was fantastic to work with! He arrived early and was very prompt, which I really appreciated.[[ENDHIGHLIGHT]] He's flexible, professional, and takes the time to explain everything in detail so you know exactly what's being done. On top of that, he's very friendly and stands behind his work with a guarantee. It's rare to find someone who combines reliability with such a positive attitude--highly recommend Amar to anyone looking for great service!

    [[HIGHLIGHT]]Ammar was very patient and professional.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He provided all the information and details we had.[[ENDHIGHLIGHT]] Even though we have a very old plumbing system, he was happy to take on the challenge and offered a great deal for everything we needed. The job was completed nicely, and we can definitely feel the difference in water quality after the installation.

    Clack WS1 Water Softener with 3 stage filtration

    I couldn't be happier with my Crystal Water Line water softener! [[HIGHLIGHT]]From the start, the customer service was outstanding. They responded quickly to my service request and came on site to look at my setup and provide a quote.[[ENDHIGHLIGHT]] They were professional and knowledgeable, and made the entire process smooth and stress-free. The quality of the water softener itself is top-notch. It's built to last, performs exactly as promised, and I've noticed a big difference in our water quality -- no more hard water spots, and our appliances are running more efficiently. The system is Clack WS1 which is the best control valve, beating proprietary setups that often cost more not only in parts but also locking you into proprietary servicing. What really impressed me was the overall value. For the price, you're getting premium equipment and excellent customer support. It's rare to find a company that delivers on all fronts, but Crystal Water Line absolutely does. Highly recommend to anyone looking for a reliable, high-quality water softener with great service to back it up!

    Howard C.

    Don't be put off by the small number of reviews -- Ammar is a seasoned pro with 10+ years in plumbing and recently started his own company. My old water softener was leaking, and Ammar responded quickly with the best quote out of five plumbers I contacted. He showed up exactly when he said he would, no upselling or surprise fees -- just honest, professional service. He installed the new softener in two hours and even took time to explain how it works and sent helpful resources afterward. Highly recommend Ammar for any plumbing needs -- professional, reliable, and transparent.

    Kevin Elysee I.

    Ammar did a great job installing the water softener. We had hardness of 14gpg and our water feels so good. Dishwasher cleans better, clothes from the washer are softer, and most importantly, skin feels good after showering. I've done a lot of research for a system and Ammar carries the best valve in the industry which is a clack valve. Dont spend too much money on a softener because you are just paying for the brand name. If you live in a hard water area i definitely recomment Crystal Water Line for any softener needs.

    Installation photo

    I requested water softener installation and it was clean job Excellent service and installation! [[HIGHLIGHT]]The team responded quickly to my request and handled everything from start to finish.[[ENDHIGHLIGHT]] I requested a water softener replacement, and the quality, value, and overall experience were outstanding -- truly great service for the money.

    Summary: Ammar and Crystal Water Line installed a softener + RO for my home. Their workmanship was impeccable and their pricing was quite fair. We had a Rheem water softener system installed by a handyman just over a year ago. However, within a couple of months itself, the system started showing signs of trouble (salt bridges, inconsistent recharge cycle, salty water in drinking water tap etc) and the handyman had become unreachable. After taking multiple quotes for the installation of a softener system (whole house) + under-the-sink RO, I chose to go with Ammar. And the reasons are two fold. Firstly, the pricing for the suggested system including installation was fair (and included a reasonable warranty duration). Secondly, Ammar came across as detail oriented and his suggestions around the plumbing (for the softener) indicated that he wanted to do a high-quality job and not just make a quick buck. Ammar ended up improving the plumbing around the softener by replacing the existing PVC pipes with copper and installed a functional water-shutoff valve for the house at no additional cost. All in all, I had a great experience with Ammar who came across as a great individual with an unquestionable work ethic.

    Under sink RO system

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    11 months ago

    They drilled the hole for the faucet in my quartz countertop and installed my water filter for 300$

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    9 months ago

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    2 years ago

    Great Quality and Great Service.On time service.Clean Job.reccomended for quality and pure water for entire home.

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    Page 1 of 2

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    Review Highlights - Crystal Water Line

    Ammar has been so dedicated that he even came on weekends to ensure that both systems were working properly.

    Mentioned in 25 reviews

    Read more highlights

    Soft Patagonian

    Soft Patagonian

    4.9
    (86 reviews)

    I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

    I spent a considerable amount of time doing research on finding the right product. Once I knew what…read moreI wanted, it was just a matter of finding the right company to work with. Ed was very polite and educated me further and helped me understand the difference between the different types of filtration and softening products on the market. Ultimately I decided to go with Soft Patagonian not just because they had a superior product but also they had a very respectful and professional team. That made a complicated install for others extremely clean and easy. I highly recommend them and have already shared with all of my neighbors who I think they should consider if they are looking at a water softener for their home. By the way this is the best purchase I've made all year!

    Crystal Water Line - waterpurification - Updated August 2026

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