I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to inquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day. read more

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the RO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You! read more

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The experience couldn't have been better! I had a few companies come to quote for our first home's water softener system and it was quite the experience. Crystal Water Line was 1 of 3 options and I am so happy with my decision. Ammar was extremely knowledgeable about the water system, did all of the work himself, was very genuine and wasn't trying to take advantage of the clear fact that we weren't sure of the questions to ask or knowledge to have. He worked very fast but with a lot of care as well - he even let us know about other things he noticed regarding our home which wasn't necessary or part of the job but so thoughtful. The price was so, so reasonable considering the other quotes we were given and the same labor, system, and equipment used. Ammar let us know we can contact him anytime - we're so happy with our choice! read more

Amar was very professional-- great service, quick and professional, he came promptly Great value for the water softener. Highly recommend. read more

Our water softener project was a fairly complicated install, we didn't have a bypass for the backyard so installing the softener at the main source was a no-go as it would have killed our backyard, also, no sewer drains or power sources externally anywhere near where we could potentially install the softener and finally, and finally, no easy way to remedy this due to the home being on a slab foundation. We got multiple quotes but it felt like everyone was trying to fit our install into a cookie cutter template that they had, which would result in a sub-par location for the softener and a lot of plumbing just hanging by the side of the house. Ammar was the only one who spent enough time trying to figure out how the plumbing was setup at our home and what would be the optimal way to reconfigure it, find the right place for the system & drain it in addition to bypassing the irrigation system to ensure the backyard isn't getting softened water. His quote was also very reasonable. The day of the install, Ammar was there on time to get the job started. As expected with any complicated install, there were a couple of hiccups but Ammar stayed back and prioritized our install. The install was done as promised at the price he quoted. After the install was done even though it was fairly late, he even cleaned up all the dirt from the digging and left the place looking as if no work was ever done. Later in the evening Ammar also called to check if everything was fine. We couldn't be more happy with the work Ammar did and the professionalism he displayed! Would whole heartedly recommend him to anyone looking to get a water softener installed!! read more

Amar was fantastic to work with! He arrived early and was very prompt, which I really appreciated. He's flexible, professional, and takes the time to explain everything in detail so you know exactly what's being done. On top of that, he's very friendly and stands behind his work with a guarantee. It's rare to find someone who combines reliability with such a positive attitude--highly recommend Amar to anyone looking for great service! read more

Crystal Water Line - Water softener - Water Purification Services Near Me - Tracy, California

Ammar did an excellent job putting in the clack ws1 water softener with a not-so-straightforward irrigation bypass. Plus installing 2 ROs with water leak detection and auto-shutoff. Good suggestions, confident work and reasonable cost. read more

Ammar was very patient and professional. He provided all the information and details we had. Even though we have a very old plumbing system, he was happy to take on the challenge and offered a great deal for everything we needed. The job was completed nicely, and we can definitely feel the difference in water quality after the installation. read more

Crystal Water Line - Water Purification Services Near Me - Tracy, California

Ammar is prompt and frank in communication. And most importantly, he did a nice and clean project for our home's water softener and RO.

I couldn't be happier with my Crystal Water Line water softener! From the start, the customer service was outstanding. They responded quickly to my service request and came on site to look at my setup and provide a quote. They were professional and knowledgeable, and made the entire process smooth and stress-free. The quality of the water softener itself is top-notch. It's built to last, performs exactly as promised, and I've noticed a big difference in our water quality -- no more hard water spots, and our appliances are running more efficiently. The system is Clack WS1 which is the best control valve, beating proprietary setups that often cost more not only in parts but also locking you into proprietary servicing. What really impressed me was the overall value. For the price, you're getting premium equipment and excellent customer support. It's rare to find a company that delivers on all fronts, but Crystal Water Line absolutely does. Highly recommend to anyone looking for a reliable, high-quality water softener with great service to back it up! read more

Crystal Water Line - Clack WS1 Water Softener with 3 stage filtration - Water Purification Services Near Me - Tracy, California

Don't be put off by the small number of reviews -- Ammar is a seasoned pro with 10+ years in plumbing and recently started his own company. My old water softener was leaking, and Ammar responded quickly with the best quote out of five plumbers I contacted. He showed up exactly when he said he would, no upselling or surprise fees -- just honest, professional service. He installed the new softener in two hours and even took time to explain how it works and sent helpful resources afterward. Highly recommend Ammar for any plumbing needs -- professional, reliable, and transparent. read more

Crystal Water Line - Water Purification Services Near Me - Tracy, California

Ammar was fantastic! Is customer service was top notch and he went far beyond what other services would do to ensure he did the job right! 100% would recommend this business to anyone who wants a water filtration system read more

We had Ammar from Crystal Water Line install a water softener and reverse osmosis system in our home, and he was fantastic! Super professional, honest, and knowledgeable--he explained everything clearly and gave great recommendations without any pressure. The install was quick and clean, and the water quality is amazing. We're already recommending Ammar to all our friends and family in the Bay Area. Highly recommend! read more

Installed the water softener and water purifier system. Ammar was amazing, explaining us everything at each step, double checking everything to make sure things are working fine. Highly recommended. read more

I contacted Crystal Water Line through Yelp and Amar was able to respond very quickly to each of my questions. The quoted price for the RO system seemed reasonable and Amar was able to schedule an appointment for the following day. He arrived right on time and texted me before arrival. The job only took less than two hours and he was polite, professional, and respected my home. Best of all, price was exactly as quoted! I'm very happy with with service and products from Crystal Water Line! read more

Ammar did a great job installing the water softener. We had hardness of 14gpg and our water feels so good. Dishwasher cleans better, clothes from the washer are softer, and most importantly, skin feels good after showering. I've done a lot of research for a system and Ammar carries the best valve in the industry which is a clack valve. Dont spend too much money on a softener because you are just paying for the brand name. If you live in a hard water area i definitely recomment Crystal Water Line for any softener needs. read more

Crystal Water Line - Water Purification Services Near Me - Tracy, California

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Ammar was great in his communication with me. He responded quickly and went through the whole process of the installation and maintenance with me. The pricing for the water softener and under the sink RO system was economical for quality products. I know if there are any questions or issues that come up Ammar will be available to respond. I would recommend Crystal Water Line for your water quality work. read more

Ammar just installed the system for us. After dealing with a few pushy salesman from other companies, it was great having a transparent communication with Ammar. Installation was job, he left the area better than he found it( previous system installers had left holes in the wall that he filled). Overall, really appreciate the work he has done. P. S. : He did not offer any discounts or benefits for writing this review. read more

I requested water softener installation and it was clean job Excellent service and installation! The team responded quickly to my request and handled everything from start to finish. I requested a water softener replacement, and the quality, value, and overall experience were outstanding -- truly great service for the money. read more

Crystal Water Line - Installation photo - Water Purification Services Near Me - Tracy, California

Responded within 30 minutes. Guide me of what to do before he came to replace my water softener. He is very professional. Highly recommended read more

Summary: Ammar and Crystal Water Line installed a softener + RO for my home. Their workmanship was impeccable and their pricing was quite fair. We had a Rheem water softener system installed by a handyman just over a year ago. However, within a couple of months itself, the system started showing signs of trouble (salt bridges, inconsistent recharge cycle, salty water in drinking water tap etc) and the handyman had become unreachable. After taking multiple quotes for the installation of a softener system (whole house) + under-the-sink RO, I chose to go with Ammar. And the reasons are two fold. Firstly, the pricing for the suggested system including installation was fair (and included a reasonable warranty duration). Secondly, Ammar came across as detail oriented and his suggestions around the plumbing (for the softener) indicated that he wanted to do a high-quality job and not just make a quick buck. Ammar ended up improving the plumbing around the softener by replacing the existing PVC pipes with copper and installed a functional water-shutoff valve for the house at no additional cost. All in all, I had a great experience with Ammar who came across as a great individual with an unquestionable work ethic. read more

Crystal Water Line - Water Purification Services Near Me - Tracy, California

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Wanted to get a water softener system installed. Super friendly, let me know what was needed and at a fair price. Clean install. Made sure I knew how to operate the bypass valve and what was required for the system. Takes care of his customers read more

Ammar was very prompt in his communication right from the time of quoting, assessing the water softener installation spot (over video call), and coming the very next day to install it. He did a great job with the installation, explaining the operation of the controller, and testing to make sure that the softener was activated throughout the house. Highly recommend! read more

Amar is without a doubt one of the nicest people I've ever worked with. I needed help installing an under sink RO filter and not only did he respond immediately (within minutes), he didn't hesitate to answer any of my questions - even hopping on a video call for troubleshooting. I would go out of my way to work with Amar again. Truly a gem and highly recommend! read more

Crystal Water Line - Under sink RO system - Water Purification Services Near Me - Tracy, California

Had a great experience with this Ammar! Super friendly and responds within reach. he explained everything and answered all our questions. He installed a reverse osmosis system in the kitchen and a water softener for the whole house. Now our hair is silky smooth and our skin feels amazing. Definitely the guy to call for any plumbing work! read more

After extensive research on water softeners, I discovered Crystal Water Line and had the pleasure of speaking with Aamar. He patiently addressed all my inquiries, detailing everything from the system's functionality to the installation procedure. Unlike the pushy salespeople I had previously encountered, Aamar visited my home before installation to thoroughly explain the process. We scheduled an installation date, and he arrived promptly. Aamar installed a reverse osmosis drinking water system and a whole-house water softener. We are very satisfied with the exceptional service he delivered and highly recommend him to others. read more

Crystal Water Line was absolutely wonderful to work with. He went over and beyond constructing the perfect position for our water softener machine and sink filter. He definitely knows what he is doing and does a precise job. Love the outcome! Thank you so much! read more

Crystal Water Line - Water Purification Services Near Me - Tracy, California

Ammar was wonderful to work with. From communication, promptness, and workmanship, everything was top notch. He installed my water softener system at my house and the experience was seamless and professional. He took the time to explain how everything worked and answered all of my questions. Many other companies quoted me an arm and a leg for their service, but Crystal Water Line was fair, competitive, and puts in the effort to get the work done right. I would highly recommend Ammar and Crystal Water Line to anybody that asks. read more

We needed to get a water softener installed and had no idea where our water supply line was. Amar was very knowledgable and gave us the right advice on where to place our water softener. He was very reasonable and gave us the best price. He also looked at the noise coming from our water heater and gave us the right advice on what to do next. We highly recommend Amar for installing water softener. read more

Ammar did a great job on our Clark WS1 system. Everything was up and running within three hours. I will definitely recommend him to my friends. Thanks. read more

Ammar, the owner, was fantastic in installing my great water softener system throughout my new house. He also set up a Reverse Osmosis system for my kitchen. I LOVE the way the water feels when we turn on the faucets with no hard qualities to the water. Ammar has been so dedicated that he even came on weekends to ensure that both systems were working properly. His experience and knowledge regarding water systems is incredible and I will highly recommend his services to my neighbors in my complex. read more

They drilled the hole for the faucet in my quartz countertop and installed my water filter for 300$

Amar was super helpful and quick with helping set up my water softening system. I made a mistake in hiring a person who did a bad install my first time so I had to get a new system, but needed someone who was more knowledgeable to do the work. I'm glad I came across Amar, because he specialized in the specific system that I have and he was able to come within 24 hours to set it up and have it running smoothly. It was a way better experience working with Amar than the other person. He will be my go to guy when it comes to maintenance and help with my system going forward. read more

Ammar is great. Knowledgeable and just gets the job done. Always available if anything goes wrong. Recommend him 100%!

Amar came out and took a look at our old system. He basically fixed my problem and it was so simple, he didn't want to charge me. Great customer service and communication. read more

Amar installed our whole home water softener and plumbed our reverse osmosis system. He was very fast, professional, and the price was reasonable. Highly recommend calling him! read more

Ammar helped us to install the water softener and reverse osmosis system. He did a fantastic job! The whole process was super smooth and professional. The price was very competitive. And beyond the project itself - he gave us advices on our ongoing remodel project. Highly recommended! read more

Great Quality and Great Service.On time service.Clean Job.reccomended for quality and pure water for entire home.

Ammar did great work in installing a water softener and r.o. system for us. we didn't have plumbing set up for the water softener and it was a little difficult to set up but Ammar did great. pricing was also very competitive read more

I was looking to replace my old RO system with new system and called Crystal Water line and Amar came in the afternoon to replace my RO system and water tastes very good and I am really happy with the service. I would definitely recommend Crystal Water Line for RO system and Water softener installation. read more

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