The water in my house is running from a well and as of yesterday, it stopped getting water into my…read morehouse. I called the guy out to help me with my water house issue. I have no knowledge of this subject at all. He came out at 9:30am and without concent, let himself into the water house to figure out the problem. He called me to let me know he was here AFTER he already went in there (trespassing). After inspection, I came out to see him and a lady without mask on(pandemic) and told me that I had an airleak in my water tank and that I would need to replace it. He said he sells tanks for $1400.00 + Labor and I told him that I would need to call my dad(owner of the house) to get permission to replace the tank. he said "ok" and left. So then I went into the water house and I hear a hissing sound. Looking around I realize that the cap for the air pressure nozzle is missing. I called the guy back and asked him if he misplaced the cap somewhere or had it with him, he said he will be on his way back so he put his phone down and said to the lady "you forgot to put the cap back on the tank and now he wants me to come back, WHAT A DICK!" not realizing that he did not hang up. The lady notices the phone was still on and I said "you know I can still hear you and that you called me a dick" she relayed what I said to the guy. He took over the phone and said "do you want me to come back and put the cap on or not?" I told him to come back. A few mins went by and I found the cap on top of the tank, so I called him back to tell him that he doesn't need to come anymore. He then apologized to me saying that he was frustrated from the other morning services and that I wasn't suppose to hear him call me a dick. Said if I accept his apology and still want his service, he will give me 20% off the water tank. Unprofessional, possible sabotage.

We came home from a BBQ on June 6th 2020. Went to give my…read moredog some water and there was no water we were freaking out 1st time this has ever happened, (and my husband could not fix it.) he called This company and the gentleman was very helpful Went through all the trouble shooting tests with my husband! ( at 9:00 at Night )And they figured it out! It was the capacitor? They think at that time! Ask if my husband wanted He could go pick it up ( as it was late) we just waited tell the next day! We hooked a hose to our neighbors outside faucet! The next day he had an appointment down the street and came by to it drop off! What a wonderful day! We are so thankful it was not something else! And great full to him for being so kind!

I have been using Valley Drilling for years...they drilled a new well for a home we built and have…read morebeen servicing the well at our current home since we moved here. Recently, our pump failed and they were so fast getting to our place, new pump in hand, and got us up and running the same day. So grateful to have a local family owned company that is skilled, honest and prompt.

Had trouble with the well and he was able to be at my home in LESS THAN TEN MINS!!!…read more He knows the customers troubles of not having water when you need it. If you're reading this review YOU KNOW how much it sucks when "The wells out". That alone was great service. He checked the system, diagnosed and fixed the problem in mins. My experience with them was first class. Hope I don't have to but definitely will call them first if I have any issues again.

Drilling a well is kind of like having a root canal. At some point in your life you may need to do…read moreit, but you are never going to look forward to it. Drilling a well is expensive and messy, with the results left mainly to chance. No one will guarantee you will achieve the well yields you are looking for. So, faced with these challenges the last thing you need is the added complexity of hiring a drilling contractor that isn't 100% straight and upfront with you. Let's face it...... most of us will only drill one well in our lifetime, so you will never have the chance to become expert at it. Indeed, we were complete novices. All we knew was our current low producing well was not producing ANY water anymore. Augie from Guardino came up to our property within a day of the first phone call and spent about an hour explaining the process to me. Augie gave us a worst case scenario quote due to the known difficulties of drilling in our area, and despite the large cost and no guarantee of finding water, we went ahead and started the process mainly because I felt confident that we knew what we were getting ourselves into. It felt like we were about to start an adventure together as partners. All permits, and inspections (pre and post) were handled completely by Guardino and all communications were done quickly through email and/or text, which is just perfect for me. We started drilling ahead of the original schedule and experienced a rollercoaster few days, starting with walls collapsing in on very expensive drill bits, to lots of dust and prayers, to the most unlikely and amazing outcome we could ever have imagined. In short, we achieved a staggering 80gals/minute (v's the original goal of 4~5 gals/minute, v's our previous wells 0.5gals/minute output). We achieved this at half the depth we expected, and even with adding a new pump, christy box (as the well was in the middle of a driveway) and pressure tank, we ended up coming in at half the original quote. From first drill to completion took around 5 days, and that included decommissioning the old well. After completion we received all of the required permits and paperwork in both electronic form as well as a nice physical binder so that in future we have all of the info for the well easily at hand. Augie kept checking in on us for a few weeks just to make sure everything was still working as we thought it would. It feels like we have a whole new property as we can now consider growing things and planting real grass for our dogs. In summary, this was a traumatic and stressful process and I don't think anyone should underestimate what it takes to drill a well. However, it was made a painless as possible by having Augie and Guardino with us every step of the way. This review is not for the result. That was up to fate and your mileage will vary greatly depending on your terrain. The review is for the service and support we got from Augie.

A great experience from start to finish. Our well is off-grid and powered by a solar setup. Most…read morepump companies had never even considered solar pumps (i.e. Grundfos), but Guardino were happy to both drill the well, and install the pump and solar. Since the installation, we had a few problems with the solar setup. Augie was always super-responsive, and ensured that any issues were resolved very quickly. This is a company that is about much more than just drilling holes and moving on, their long-term support is excellent.

I'm updating my review after Josh came out and finished the analysis of my problem. He explained…read morewhat the problem was and provided recommendations on how to proceed. As for the delays, since my job was not an emergency and Josh was getting overwhelmed with high urgency requests, it made it difficult to schedule me in without the fear of having to postpone me. I just would have appreciated knowing why I wasn't hearing from him. He did own up to his lack of communication on the scheduling. I deducted 1 star from the rating because of the communication issues and hope it's an isolated occurrence. I recommend him and will contact him should I require his services.

Josh seems like a stand-up guy. I called him about an issue I'm having with my well and although he…read morewas unable to come out, he took the time to walk me through troubleshooting steps. This is the kind of person you want to work with.

Five stars to Top Hat Well Drilling! If any of you have been…read morewithout water for even one day or even longer, you know that water is life! Without it, everything is miserable. You have to catch rainwater or find some just to flush your toilet. Until you're without it you really don't truly appreciate it! When I called Ben & Dennis at Top Hat Well Drilling my pump would not work on its own and I had to keep trying to figure it out myself, right away they said they would come test everything. I thought for sure it was a certain pressure gauge and switch, and I asked them to change all that out ....well, they worked very hard that day and changed everything. I still had an issue so they came right back the next day. I thought I'd have to go the entire weekend without water, but they tested it and found out the control box had issues and Ben had the parts they needed. Ben did a superb job spending a lot of time and explaining things. I also had him test the water to make sure there was no bacteria or worse for an extra fee at a lab. So thrilled that everything is working fine again! Water is life and boy do I appreciate my awesome well now that everything is running smooth! If you ever run out of water, low pressure, nothings working, or even just to have it checked out, possibly a deeper well than you have, make sure to call Terrier Pump and Water Quality! A great value and valuable folks to know!

From the owner: Drilling water wells in Placer, El Dorado, Nevada, Amador, Butte and Yuba counties.read more

Nice team and great work. I worked with Brandon--he came out to my property, asked me where I…read morewanted the well located, and from there they took care of every step of the process.

Wanted to thank our Weeks team - Jacqueline, Lissa, Chris, Robert and Joshua, for their great…read moreservice and lots of patience with our weird water system that was left over from previous owners. During our yearly routine service, they found a crack in our water tank causing a sizable leak. When fixing the tank, they had to work around our out of date equipment and piping. Everything is working now. Weeks pointed out that we will still need to replace our water pumps sometime in the future since the original set up is still kinda janky, but Weeks did not pressure us to do so now, and we really appreciate their honesty and their understanding of our old system and how best to help us move forward into the future. Thank you!

Great company to go with!! Kelin and Matt are very fast at responding to calls and helpful when in…read morean emergency situation.

From the owner: With over 25 years of experience, our well drilling and pump services guarantee that the job is…read moreexecuted with precision and expertise. Whether it’s installing a new well, maintaining an existing one, or optimizing pump performance, our seasoned team ensures top-notch results. Trust us to deliver reliable water solutions tailored to your needs.

We hired Earthflow Drilling to dig a new well on our property in Pescadero in June of 2026. I…read moreinteracted with Aaron who had done some work with us to analyze our old well that wasn't up to current standards and he conducted gamma log test showing that our old well didn't have a sanitary seal, forcing us to abandon it and drill a new one 20 feet away. Aaron scheduled the work and arrived on site at the appointed time, a few weeks later. They drilled a 64 foot well on the spot, found water, coordinated with the County for inspection and we now have a brand new well to support our building project. Thank you Aaron for the quality of your work, the timeliness of the operaiton and leaving the site as if it had been undisturbed. Aaron is easily reachable on his cell phone and he responds to emails promptly. Communication was a breeze. I would work with him any time again and highly recommend his services!

I had heard that Aaron at Earthflow Drilling was the best in the area for well drilling services…read morefrom quite a few people including developers, real estate agents and other homeowners. A bit hard to get a hold of. Just be patient and he will call you back. I met up with Aaron and we walked my property. He pointed out several locations including the one he thought would be best. He is second generation and his knowledge, demeanor, and confidence are definately a plus. I witnessed his crew work on a neighbors property and they were very conciencious. I will hire them to drill my well with complete confidence based upon their experience and what I have seen.