This week we had a replacement water softener installed. The salesman (Marcus) was prompt, professional, low pressure and very enthusiastic. The cost of the system overall was less than some competitors (I was surprised as I feel Kinetico is a ultra premium brand). The installer (Gerardo) was prompt, professional and worked very quickly. The experience up to that point was outstanding. This morning (3 days after install), I noticed a slight leak coming from the water softener. I phoned AAA Water Systems with a non emergency service call (the leak was small, but still a leak). Less than 2 hours after my call, Alfonso arrived. He corrected the issue (o ring leaking) quickly and professionally. I understand that this may not always be possible to resolve issues this quickly, but my experience so far has been stellar! Would highly recommend AAA Water Systems! read more

It's been 2 weeks since my AAA Water System installation of RO and water Softner and I'm very pleased with it so far. There was one pending issue with the water line from my sink faucet that needed to be replaced and AAA installation team took care of it. This morning I had Samuel Crocker come to my house and do the replacement of a small gasket which was needed in order for the sink to not leak. He did the job in less then 20 minutes and was very professional and kind. I am really impressed with the level of service I'm receiving from AAA Water Systems & Kinetico. Thank you again Sam for doing the work as soon as the part arrived from the manufacturer. read more

We purchased a system a year ago and had our first service today. We experienced friendly customer service from start to finish. Elyse called us earlier this week to schedule service and was very friendly and accommodating with my schedule. Brit and Royce showed up on time and got right to work. They were friendly, professional and answered all of my questions. I liked that they wore booties in my house and wore their masks the whole time. My family loves our Reverse osmosis unit and we all drink more water now than we ever have. We've also become water snobs, bringing our own wherever we go Thanks again, AAA Team! read more

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The service technician was professional, polite and arrived in a timely manner. He was knowledgeable about the product

Installation was two years ago. Everything went great. Salt delivery was very easy. On time and a friendly service, read more

I have had AAA Water Systems for over 15 years. They are excellent! We don't have anymore problems with our well water. Thank you!

Every single employee of AAA that I have interacted with is super kind, friendly and puts customer first. Unlike many other service companies AAA doesn't have a 'not our problem' attitude, they do what it takes to fix the problem the customer is facing even if it means going way above and beyond From the first sales person Marcus I interacted with to Tommy, Wes who helped service our systems, Gerardo who helped installed our system and Elise who helped schedule the appointments everyone of them had been a rockstar Special kudos to Wes for his amazing level of patience and focus on getting the problem fixed making the customers day brighter While their systems are a little bit more pricier than their competitors, the quality of the device and the quality of service totally justifies the price. Great value overall read more

Tommy was on time, very courteous, thorough, and expedient. Got the job done, and cleaned everything up before he left. great experience read more

Outstanding!!! Technician, Al Skender, from AAA Water Systems did an excellent presentation explaining all the details of the Kinetico water system. Al also performed a follow for re-testing to validate the water system performance. We love our water and this results are immediate. Thank you Al! read more

AAA Water Systems - Kinetico water system! - Water Purification Services Near Me - Concord, California

Friendly and knowledgeable staff. Timely response to our request and punctual for the initial visit read more

Al Skender came over to my house and gave me a few good advices how to solve my hard water problems. He is very helpful and I appreciate it. read more

AAA water systems provide consistently great quality work and have some of the best technicians on hand. Always a pleasure to have them service any water related needs especially water softeners read more

AAA Water Systems has the best customer service; from calling to make an appointment all the way to when Farzad, the technician, came to our home and maintained our equipment. Farzad is professional, competent and kind. It's always a pleasure to see Farzad because of his caring nature and high skill set. Thank you Farzad! read more

TOP NOTCH COMPANY WITH HIGHLY QUALIFIED SERVICE TECHNICIANS. Tommy Beardsley provided service for our Kinetico treatment system today. On time. Professional. Effective. Replaced the needed part with a better version for durability. AAA will not disappoint. Tommy is first rate and we recommend him without reservation. Kinetico water treatment systems are hands down the best for well water. read more

I waited for almost 2 months to write a review just to make sure everything is working as expected. I did a lot of research and read a lot of reviews on the internet and finally selected Kinetico. It didn't disappoint. I love how compact it is and I noticed the difference on the quality of my water just after days of installation. The company that I chose was AAA Water System in Concord to purchase and install the equipment. My overall experience with them was just so pleasant, from the Sales Rep (Belmin) ,to the installer and to their Customer Support were absolutely great! I've been raving about them to my neighbors and a couple of them said they will contact the company to get a quote. Thank you Belmin for selling me a great product and for providing such an awesome customer service. read more

AAA Water Systems - Water Purification Services Near Me - Concord, California

I had my water Softee service today by Royce, one of the techs at AAA Water Services. He was prompt, thorough and very informative. I would definitely recommend AAA for all your water softener needs! read more

We were interested in a new water treatment system Al was great. Professional, personable, and knowledgeable. Al answered all our questions and made sure we understood them. We knew he sold the best water treatment system out there. We give him 10 stars, even tho you only ask for 5 read more

The device we received today was our annual system inspection and reverse osmosis filter replacement. The service technician, Royce, was very knowledgeable, friendly, courteous and provided the water test result before he departed. Excellent read more

We got the water softener and purified water system installed in our house. The sales rep, Al, was very thorough and detailed in his consultation and very transparent with pricing. It is a pricey system, but a good investment considering where we live, the city water is really hard and dries out our skin. A couple weeks after install, we noticed a small leak. I contacted their after hours service number and they took note of what was happening and taught me how to put the system in bypass to stop the leak until a tech could come out. Unfortunately since it was a weekend, no one could come out until Monday/Tuesday. When he did come out, he couldn't identify the leak, but resealed the joint to be safe. A week later there was another leak & this time the service manager, Wes, came out. He did see the leak and again, resealed the joint. He said all should be good, but if there was even the smallest leak, to give them a call and he would personally come back out and replace the whole unit. All was well until last Friday when there was another leak, but in a different place. Of course since it was Friday evening, no one could call me until Monday. I received a call Monday morning and they got me on the schedule for Tuesday afternoon. I made sure Wes was the one assigned to my house and they did reassure me it was going to be him. As promised, he came and replaced the whole unit. I normally don't post reviews and despite the multiple leaks with this expensive purchase, I still am giving 5 stars because of their customer service and their staying true to their word. When not on bypass due to the leaks, the system works great. We notice a huge difference in the softer water, especially in our shower and when doing dishes or washing hands. The purified water for drinking has given us peace of mind that most of the chemicals found in the city water is not being consumed. read more

Our water softener quit besides we went to Home Depot., our go to for help. They referred us to AAA Water. They were just like Home Depot and solved our problem. Thanks 5 stars + read more

We had a very pleasant experience today with the installation of our new clean water system. Chance Wilson, Geraldo Martinez, and Seth Stephenson spent the day getting rid of our old tainted water and replacing it with cleaner softer more refreshing water. We are already amazed at the difference. These gentlemen provided us with amazing service. They were outstandingly efficient and educated us through out the entire process. We are recommending AAA Water Systems and Chance, Geraldo, and Seth. Charlane Stephenson read more

I would highly recommend AAA for their impeccable and reliable service. BEST in class! Al Skender is great. He is highly responsive, and responsible. Customer satisfaction is of utmost importance to him and he gave us no chance to complain. Alex and Jessi installed the system and did an amazing job with the plumbing. We were so happy that they figured the best way to install this system without much hassle since our garage was recently painted. Overall, from estimates to installation, such a great and satisfactory experience. read more

AAA Water Systems - Water softener and filtration system - Water Purification Services Near Me - Concord, California

Water filtration system. Excellent customer service by Gerardo. I can't yet comment on the results of this new system but look forward to better water!!! read more

Great presentation and explanation of the service and informative details about our water! Sanjay was easy to talk to and very respectful as well. read more

We have been with Kinetico AAA Water Syetem for over 20 years and are very happy with our system. Our son has dry skin so the soft water really helps keep his skin moist and soft after washing up. And our drinking system is the best. When friends and family come over they noticed that the drinking water has a really silky smooth clean taste too it. Some say it's better than the bottled water. read more

This review is for Belmin skender from AAA Kinetico who helped us with the quotes, estimates and analysis of plumbing and water in our house. Belmin is the best. We had lot of questions and concerns after we moved in as the water was horrible. Belmin was very patient in answering all our questions. He is very knowledgeable, genuine and didn't tried to force sell us. There are lot of water filtration systems, which vary in price and feature and it can be very overwhelming for someone who have no idea of what to choose along with the maintenance issues. I recommended Belmin and AAA Kinetico if you have any water filtration needs and are looking for something which is solid works and have no maintenance issues. read more

I had a very good experience with Seth. He was very professional and did water tests to recommend me a good water softner system for my needs. We closed the deal on the same day and I'm looking forward to my installation. read more

The young man who serviced me was excellent , polite, on time,and in depth and made the exsperience non stressful thats what made me get the water system so if you want clean water call AAA WATER SYSTEM read more

Painless process installing my system. I knew what I wanted and needed. Professional and dependable. I have had a water system for 36 years and I needed a replacement. They discussed all my options. There was no pressure, and the prices was completable. So far I have been pleased read more

Had them install a kinetoco k5. The installation went well and they came by a couple times when the battery of the leak detector went working to fix it for free. Highly recommended. read more

Annual service of water purifying system.Punctual, professional,helpful.Was patient with my dogs sniffing around, very friendly. Put everything back under the sink just as he found it. read more

Great attitude, very knowledgeable and happy to help. We learned a lot from Al. Even got to talk with the owner. Great family business

Overall I was pleased with their service. Very professional from beginning to end. We ended up getting the kinetico system and have seen noticeable differences with our skin already read more

My water system was running continuously so I called AAA water and they set up a same day appointment for someone to come out. Farzad came to the house within hours of my phone call and quickly located the issue, fixed it right away, and explained the process and what had happened. He took care to fix the issue and clean up the area when he was done. I appreciated the speedy and professional response! Thank you! read more

AAA Water Systems - Water system - Water Purification Services Near Me - Concord, California

I have been a customer for over 20 years. Have their under sink purifier and the water softener. The water softener makes you skin feel silky. The sink purifier makes the taste delicious but more importantly filters out things unhealthy for your bodies. A friend bought the same system as she has chronic arthritis. The owner really cares about you as a customer. The service staff is always caring, knowledge, communications well, and keeps you informed. This applies to the office staff and those that come to your home. My Chiropractor and Board Certified Naturopath has the large filters in the office and that was how I became aware of it in the mid 90's. A GREAT COMPANY WITH EXCELLENT PRODUCTS AND KNOWLEDGEABLE, HELPFUL SERVICE. read more

Honest reliable service. Have used their service for years in Oakley and Discovery Bay

Our AAA Service Technician, Tommy Beardsley, always does an outstanding job servicing our soft water system. He is punctual, friendly, fast and efficient. In addition, we are very pleased with the performance of our AAA Kinetico water system. read more

Marqus Samm came out to our home to test our water and surprise! We have hard water! The plummer came out and set up our system, but the next day we discovered a small a leak. They came out that evening to fix it. I am very appreciative of the time and effort they spent to make it right. We love our soft water and RO system! Kinetico doesn't require any electricity so even if the power goes out we still have water! read more

Been using AAA water systems for years and their service is always excellent. The technician are very knowledgeable and you can ask questions and they have the answers always read more

Excellent service. I am very satisfied with my Kinetico installation from AAA. The sales team (Marquis) was friendly and knowledgeable. The installation process was smooth and professional. Chance was our technician. We are excited to see how well our new system performs. I would recommend AAA to potential clients looking for a great experience. read more