Good service overall. They are able to do motherboard repairs that most shops can't do and replace…read moreparts instead of just replacing the motherboard.

AMAZING STAFF, OWNER & BUSINESS!!! These guys worked with me…read moreso hard. I had completely disassembled my $400 HP printer, put it back together and something went wrong and the screen wouldn't light up. They're not only found the tiny wire inside a very, very small cable that I have broken, they showed me a picture of it and gave me a complete tutorial. then they went on to explain why my printer wasn't working anymore. It had smeared printing because over five years, I've been using aftermarket toner on an HP printer. I then asked for a recommendation on a high volume printer for home use. That's in between category between home desktop and large office printers. They said they didn't know but they researched it and called me back a couple of days later with really excellent advice I took and purchased the printer they recommended! Then one day I was nearby installed a large projection system and didn't have a long enough power cable. I went in and explained and they gave me a 10 foot power cable for free. But most important these people are are very friendly as well as mean technical experts... But very humble about it and they really listen care about the customers. Wow!

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

997 Jackson St Oakland, CA 94607…read more Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street.

I can't thank Alex enough for taking the time to help me diagnose my computer issues over the…read morephone. He generously walked me through the troubleshooting process, shared his knowledge, and gave me honest, practical advice without asking for anything in return. What impressed me most was his patience and willingness to explain things in a way that made sense. Instead of jumping to expensive solutions, he helped me narrow down the possible causes and gave me the confidence to make informed decisions about my PC. Beyond his technical expertise, Alex is just a genuinely kind and trustworthy person. It's rare to find someone who's so knowledgeable yet willing to help a complete stranger simply because they care. If you're looking for someone who knows computers, values integrity, and truly wants to help people, I highly recommend Alex. He's the kind of person you can trust, and I wouldn't hesitate to reach out to him again in the future.

Took a water damaged laptop in. Alex opened it up, dried it out, cleaned it up and threw in some…read morenew thermal paste while he was in there because he noticed it was old. Took him 3 hours. Asked for $60. Please go to this man and give him more than he asks for. Next lowest quote I got was $240.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

We are a small but growing business located in Oakland that was looking for an IT partner. We…read morelearned about East Bay Computer Services and gave Don a call to discuss some of the issues we were facing. Don took the time to visit our office and walk through all of our issues, and he even suggested a few things we could do to avoid problems in the future. We have had Don's team out multiple times since our first meeting and we are very happy with the results. I would recommend East Bay Computer Services to anyone looking for an easy to work with, knowledgeable IT professional.

We are a growing Construction company, and East bay Computer services has been with us every step…read moreof the way, from our small office to our new warehouse. They have been extremely helpful in maintaining our Hardware and networks needs

I have used ABM for over 20 years for varying problems with my computers. They have helped me keep…read moreolder equipment functioning and also helped me make the decision when it is time to "put down" an "old friend." They have always been accessible, friendly, patient with my skill level and very reasonable in their charges. They also help me make practical decisions within my needs and skill sets. They are a local business with stable staff and a great service model.

Staff is super friendly and knowledgeable! They provide excellent customer service and truly care…read morefor every client. Expertise and acumen is second to none, best experience every time!

I brought in my monitor that had broken and the (owner? Employee?) helped me set up the new monitor…read moreI bought from them on my old stand. The monitor was pricey, but he definitely didn't need to do that. Nice people.

I really struggle with this review. I left my MacBook pro…read morewith them mid-December, got it back the first time in Jan 21, had to take it back twice due to their issue and finally got it back Feb 13. I've paid almost $1k to replace the logic board, keyboard & mouse pad. The quote for the logicboard was $200 over what Apple quoted me ($680). They replaced my keyboard with a super janky 3rd party keyboard that bowed near the screen, sounded horrible and the space bar only worked if it was touched directly in the middle of it. I took it back & they replaced the entire keyboard/mousepad again but with an Apple product. Only this time the touch id key wouldnt work. So I had to take it back AGAIN and the tech cannibalized my original keyboard for its touch ID key. And they tried to charge me for that change but the tech told them that was a mistake. I had to wait while they called the tech to get that straightened out. Now I wonder if that's why I paid so much. I really wanted to support a local business, they came highly recommended by a friend but I didnt have a good experience. Maybe they are better for PCs. And now the bottom half of my laptop has rough edges from the tools the tech used. The whole thing has left a bad taste in my mouth and set me back months for my work.

Last Sunday on 10/22, I searched which computer business opens on Sund and found Kerry's. Called…read morehim asking if he had a power adapter available for my laptop. It turned out he does not sell those parts but offers on-site service. He patiently gave his suggestions on where to go. There is one more place opened in my area. Just not as patient or helpful as Kerry when I called. I was in an urgent need to use the lap top. Kerry skipped his lunch and rushed to where I was in the rain. He was very gentle, polite and professional, and the charge was suppringly low. He did a thorough inspection on my laptop so neatly and quickly. The laptop has been working perfectly so far. Really appreciate Kerry and will recommend his service to others for sure!

From the owner: Lightning-Fast Turnaround Time: We know that your time is precious, and we won't keep you waiting!…read moreOur team of expert technicians is committed to delivering speedy solutions without compromising on quality.

I reached out to Barry as we needed our computers connected to our printer/scanner after our hard…read moredrive bit the dust! He had availability next day to come and provide service which was amazing that we didn't have to wait days/weeks for an opening. He discovered that we didn't need a new hard drive (@$700! From Best Buy) and could bypass this step so we can scan and send directly to our emails. There was a small internal hiccup that we had to get through, he was patient and understanding. He made himself available today (a Sunday) to finalize a last step (we did this via zoom) which was so helpful. We're able to continue on with our day to day operation. Highly recommend his services...he has a wealth of knowledge and made us feel comfortable as he kept us in the loop as he worked. The price was affordable and worth it! Will definitely reach out the next time we run into any network or computer issues. Thanks again!

From the owner: Over 25 years of IT experience, based in Oakland, California, providing IT solutions to the East…read moreBay, San Francisco, and beyond. We provide managed services and consulting for businesses, focusing on server, storage, and network administration. Running your own servers or looking to do so? Need assistance setting up a VPN? Looking to implement Infrastructure as Code? Infrastructure Nerds is here to help. Discounts available to non-profits.