I stopped by here with my new laptop for what turned out to be a non issue. I won't go into the…read moreboring details but the tech did a great job of explaining to me that I didn't have an issue after all. I'll definitely be a customer should I need their services in the future.

My old Bose CD player wouldn't play CDs anymore and then wouldn't play the radio either. It needed…read morenew parts and more. Computerland had to do quite a bit of research to fix it and they managed very well with it. The repair was completely successful and it now works as well as when it was new.The rattling and noises are gone and it plays CDs without a hitch. The price was very fair; they restored this expensive machine to my full satisfaction.

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook…read moreair. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again.

Alex communicated well and diagnosis and successfully repaired the computer for a reasonable price…read more Will definitely use again

Alex was super friendly, accommodating, and communicative, replying within moments of submitting my…read moreproject and almost immediately throughout the process. And he did a great job for a great price. Laptop has never worked better.

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

Matt installed my new IMac and HP printer in short order- taught me how to print from my phone…read more Great service, will use again if needed.

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

We are a small but growing business located in Oakland that was looking for an IT partner. We…read morelearned about East Bay Computer Services and gave Don a call to discuss some of the issues we were facing. Don took the time to visit our office and walk through all of our issues, and he even suggested a few things we could do to avoid problems in the future. We have had Don's team out multiple times since our first meeting and we are very happy with the results. I would recommend East Bay Computer Services to anyone looking for an easy to work with, knowledgeable IT professional.

We are a growing Construction company, and East bay Computer services has been with us every step…read moreof the way, from our small office to our new warehouse. They have been extremely helpful in maintaining our Hardware and networks needs

Staff is super friendly and knowledgeable! They provide excellent customer service and truly care…read morefor every client. Expertise and acumen is second to none, best experience every time!

1. Understood my problem 2. Provided a workaround update for…read moremy old and slow MacBook Pro 3. Helpful and friendly (worked with owner, Jesse Nelson) 4. Quick resolution 5. Cut a deal on the update 6. Was direct with me, recommending a new laptop purchase (which I've done and expecting to pick it up on Saturday)

I brought in my monitor that had broken and the (owner? Employee?) helped me set up the new monitor…read moreI bought from them on my old stand. The monitor was pricey, but he definitely didn't need to do that. Nice people.

I really struggle with this review. I left my MacBook pro…read morewith them mid-December, got it back the first time in Jan 21, had to take it back twice due to their issue and finally got it back Feb 13. I've paid almost $1k to replace the logic board, keyboard & mouse pad. The quote for the logicboard was $200 over what Apple quoted me ($680). They replaced my keyboard with a super janky 3rd party keyboard that bowed near the screen, sounded horrible and the space bar only worked if it was touched directly in the middle of it. I took it back & they replaced the entire keyboard/mousepad again but with an Apple product. Only this time the touch id key wouldnt work. So I had to take it back AGAIN and the tech cannibalized my original keyboard for its touch ID key. And they tried to charge me for that change but the tech told them that was a mistake. I had to wait while they called the tech to get that straightened out. Now I wonder if that's why I paid so much. I really wanted to support a local business, they came highly recommended by a friend but I didnt have a good experience. Maybe they are better for PCs. And now the bottom half of my laptop has rough edges from the tools the tech used. The whole thing has left a bad taste in my mouth and set me back months for my work.

Last Sunday on 10/22, I searched which computer business opens on Sund and found Kerry's. Called…read morehim asking if he had a power adapter available for my laptop. It turned out he does not sell those parts but offers on-site service. He patiently gave his suggestions on where to go. There is one more place opened in my area. Just not as patient or helpful as Kerry when I called. I was in an urgent need to use the lap top. Kerry skipped his lunch and rushed to where I was in the rain. He was very gentle, polite and professional, and the charge was suppringly low. He did a thorough inspection on my laptop so neatly and quickly. The laptop has been working perfectly so far. Really appreciate Kerry and will recommend his service to others for sure!

From the owner: Lightning-Fast Turnaround Time: We know that your time is precious, and we won't keep you waiting!…read moreOur team of expert technicians is committed to delivering speedy solutions without compromising on quality.

I reached out to Barry as we needed our computers connected to our printer/scanner after our hard…read moredrive bit the dust! He had availability next day to come and provide service which was amazing that we didn't have to wait days/weeks for an opening. He discovered that we didn't need a new hard drive (@$700! From Best Buy) and could bypass this step so we can scan and send directly to our emails. There was a small internal hiccup that we had to get through, he was patient and understanding. He made himself available today (a Sunday) to finalize a last step (we did this via zoom) which was so helpful. We're able to continue on with our day to day operation. Highly recommend his services...he has a wealth of knowledge and made us feel comfortable as he kept us in the loop as he worked. The price was affordable and worth it! Will definitely reach out the next time we run into any network or computer issues. Thanks again!

From the owner: Over 25 years of IT experience, based in Oakland, California, providing IT solutions to the East…read moreBay, San Francisco, and beyond. We provide managed services and consulting for businesses, focusing on server, storage, and network administration. Running your own servers or looking to do so? Need assistance setting up a VPN? Looking to implement Infrastructure as Code? Infrastructure Nerds is here to help. Discounts available to non-profits.