Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

I can't thank Alex enough for taking the time to help me diagnose my computer issues over the…read morephone. He generously walked me through the troubleshooting process, shared his knowledge, and gave me honest, practical advice without asking for anything in return. What impressed me most was his patience and willingness to explain things in a way that made sense. Instead of jumping to expensive solutions, he helped me narrow down the possible causes and gave me the confidence to make informed decisions about my PC. Beyond his technical expertise, Alex is just a genuinely kind and trustworthy person. It's rare to find someone who's so knowledgeable yet willing to help a complete stranger simply because they care. If you're looking for someone who knows computers, values integrity, and truly wants to help people, I highly recommend Alex. He's the kind of person you can trust, and I wouldn't hesitate to reach out to him again in the future.

Took a water damaged laptop in. Alex opened it up, dried it out, cleaned it up and threw in some…read morenew thermal paste while he was in there because he noticed it was old. Took him 3 hours. Asked for $60. Please go to this man and give him more than he asks for. Next lowest quote I got was $240.

I have used ABM for over 20 years for varying problems with my computers. They have helped me keep…read moreolder equipment functioning and also helped me make the decision when it is time to "put down" an "old friend." They have always been accessible, friendly, patient with my skill level and very reasonable in their charges. They also help me make practical decisions within my needs and skill sets. They are a local business with stable staff and a great service model.

Staff is super friendly and knowledgeable! They provide excellent customer service and truly care…read morefor every client. Expertise and acumen is second to none, best experience every time!

Great expedited service! Jesus is a great technician and did a great job on swapping out damaged…read morescreen on my old MacBook. It purrs now as the other place I went to did a sub par job previously. Pourya quoted me a very fair price on parts and labor and I don't feel taken advantage of. We need small businesses like this that supports community ecosystems with quality service and concern for their customers property.

Quick service, great communication and reasonable rates! They were able to sell us a USB to store…read morethe recovered data. Will definitely return- thanks!

We have been a client of Computer Technologies (and Jimmy Wong's) since 2005. He has been called…read morein to trouble shoot internet, vpn, network server, and individual workstation issues. He has helped transform our company's IT equipment and infrastructure from a loose configuration of workstations into a functioning network where even the most timid of computer users can now vpn into their workstation to check in on outstanding issues. He is also very quick to respond, even if it is to say that he is currently with another client. Also, using remote support client software, he can work on workstations/server without the delay of having to come to your office.

My real estate office has been using Computer Technologies and Jimmy Wong for a very long time. He…read moredeals with a wide range of users who have different levels of comfortability with technology and handles it all well. He is responsive when we need him and available in our moments of crisis. :) He is adept at understanding our system and arriving at quick solutions. He is very good especially on PCs and has expanded his knowledge base to Macintosh users as well. (Broadening his reach even more!) Everyone needs a go-to guy or gal!

10/10 I am very satisfied with their care and service. I called in about a crack on the screen of…read moremy 2020 Macbook Air. They were able to evaluate my laptop during my lunch period and gave me very reasonable quotes. I truly appreciate how straightforward and honest they were about pricing and the available options for repair. Apple gave me a high-priced quote to repair the screen in 1-2 weeks, and it was pricey even before installation fees and taxes. Manu (I think he is the owner) was able to quote me a great and reasonable price for the screen and installation, and they were even able to repair my screen the same day. Manu and his team are so friendly. The space is small but clean and welcoming. They even have a cute shop dog, Calliope.

Manu and his teams are absolute wizards, I brought in a computer that I thought was completely gone…read moreand they were able to fix it and at a reasonable timeframe. Also the fact that they do everything internally and to not send it out to another lab or shop is a lifesaver. 110% I'd recommend you come here for any of your fixes.

I brought in my monitor that had broken and the (owner? Employee?) helped me set up the new monitor…read moreI bought from them on my old stand. The monitor was pricey, but he definitely didn't need to do that. Nice people.

Rip off. Dishonest sales person that charged me $11.00 for 1 12v 21/23 battery for my garage…read moreremote. Should have bought a pack of 4 of the same battery on Amazon for $10.00. The salesperson also gave some B.S. about A.I. driving the price on products. This place is full of crap. Very deceiving and dishonest. Have a patience and shop on Amazon. Wish I did.

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.