Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

Expert, professional service. The staff are friendly, welcoming, most helpful and knowledgeable,…read moreand provide very quick service. I brought my desktop in, and it was repaired by the next business day.

I stopped by here with my new laptop for what turned out to be a non issue. I won't go into the…read moreboring details but the tech did a great job of explaining to me that I didn't have an issue after all. I'll definitely be a customer should I need their services in the future.

While I may not be a fan of the relatively large deposits for most devices, at the end of the day…read moreit is a great service. Any issue, easy or difficult (even for people who know what they are doing), I will always have faith that they will figure out and fix the issue. If it costs a lot, it's usually at the fault of the manufacturer of the device getting repaired. For jobs that don't need new parts, price is perfectly acceptable in most cases. The micro soldering services are super nice to have nearby as not many repair shops are skilled enough for them.

I had a Dell Inspiron that was 2 years old and one of the hinges fell off of the LCD back cover…read morefront bezel. Dell Support was unhelpful and said the hinge issue isn't covered by warranty. I brought it to My Emergency Guy who had it fixed in less than 24 hours. It was great that they had the part in store and charged a great price as well. The communication was smooth and they seemed quite knowledgeable I will be back soon as I need another part replaced but the laptop is working and I am appreciative of the repairman's efforts and efficacy.

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook…read moreair. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again.

Professional & friendly: full transparency and look forward to doing business in the future!read more

iPhone screen wasn't working after it fell and charging port was bent, fixed both fast and well,…read morethanks!

Absolutely excellent service! The owner is so kind, skilled, and professional. My two laptops were…read morefixed quickly, and any parts that needed replacing were done on site, which made the entire experience easy and stress-free. Expert-level work with care and precision. Reliable long-lasting results. You can truly feel how much they care about their customers. The best place for electronic and device repair -- highly recommend!

Purchased this 1 TB hard drive priced similar to a brand new one. Shop did not disclose this…read moreproduct was used as I found all of someone's personal files including financial documents and photos. Highly advise not taking your computer here for your privacy safety and also ripped me off.

I generally don't write reviews but this is one of those rare businesses that you can't not write a…read morereview about. William and the Lazarus staff are incredibly skilled, kind, professional, communicative, and fair with pricing. He is one of the most experienced recovery professionals in the business (practically invented the industry) and you will be hard pressed to find a better price/quality ratio for data recovery (both locally and nationally). My Mac came back in better shape than when I had given it to them. They recovered all my files and I cannot recommend them enough.

Fantastic service. Could not be more satisfied with my experience here. The owner, William, is…read moreextremely friendly and attentive. I live a couple blocks away from this business and have used them on 2 occasions to fix macbook's. Both times he addressed the problem with ease and at a fair price in a more than timely manner. Great guy and very knowledgeable. I would highly recommend going to William at 2630 Judah St. for any and all tech needs. Thank you, William. You're the man! - Pat

If I could give the guy more stars I would because he was really friendly and fast!! I thought I'd…read morebe without my computer for about a week and got a call yesterday saying "hey your device is ready" and was surprised how fast the repair was. If you are looking for a place to repair your computer definitely come here it's worth every penny.

Son dropped his MacBook Air causing the upper one third of his screen to be a scrambled mess…read more Rizwan quoted me through yelp after I sent him the serial # of the MacBook. His quote was reasonable compared to others and he replaced the screen in about two weeks! Great job and thank you.

Everyone here has the utmost expertise and integrity! My husband and I have been in several times…read morefor various reasons and we have been 100% satisfied each and every time! They know their stuff, provide knowledge and honest answers and are always reasonable! A great find!

my MAC laptop screen had started showing letters others than those I typed. After looking at it,…read morethe helper said I needed a new keyboard. But I use one outer keyboard besides the one incorporated, and both had same problem. The young man responded impatiently that he was very busy and left the desk. I left, since I was not going to get any help. The next day, my usual computer helper (unavailable the day before) immediately diagnosed the problem. The default keyboard accepted by my MAC had been changed (for unknown reasons) to a French keyboard. Just click on right button in menu bar to reinstate the US keyboard. So I was treated rudely (old woman with a French accent) and the problem with my MAC was wrongly diagnosed. Advice to business: improve ...

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.