These guys rock! I have been in IT services for over 25 years in both corporate and the small to mid-size business environments. There's a delicate balance between cost and service and these guys have hit it on the sweet spot. The Techs are superiorly trained with a manager/owner that is a trained technician but also a business executive who can think through both lenses. This unique value proposition of engagement with the client's business in the planning phases vs a "break fix" model which is what most other companies do is refreshing. I have relied on them to support very complex environments where responsiveness and accuracy are critical to the success of my business. Call Don and discuss your requirements--he and his staff are relationship guys and will take very good care of you in an honest and professional manner. Great value and experience--you can count on. read more

My organization is a global operation working across three continents. Even before COVID caused our U.S.-based staff to work from home, we had so many unique needs in order to help support a team coordinating across great distance. Our set-up has not been working for us for some time, a situation I now blame completely on the fact that we had not previously been working with East Bay Computer Services. I have benefited from Don's expertise on multiple occasions. He listens carefully - it's fair to say he leads with listening. Then asks questions - smart questions. And only then comes in with his ideas and prognosis. He brings years of experience and has truly seen it all. I trust his judgement and I appreciate his humility and good humor. read more

I've worked with East Bay Computer Services with a couple organizations now and have highly recommended them to others. I find them to be super helpful in creating budget-sensitive plans for short-term and long-term needs. The quality of their work is very good and I have confidence in providing them this 5-star rating! If you're clear about what you want to achieve, they can help you. If you're NOT clear about what you want to achieve, they can also help you get clear. Definitely give Don a call! It will be a great investment of your resources. read more

Our company has been using East Bay Computer Services for about 4 or 5 years now. I honestly don't know what we would do without them. We have relied on EBCS for all levels of IT support, from server maintenance, backups, replication, to desktop support, network recommendations and documentation. All of their techs are experts and take the time needed to fix, explain, research, document and teach. We have fully trusted in them to manage the risks of IT interruptions in our healthcare environment! Thank you EBCS! read more

I have been a very satisfied and loyal customer of EBCS since 2009. And boy have they been lifesavers on at least a dozen occasions. Whether looking for computer or networking help for your home or small business or larger IT projects including multiple-server rollout and virtualization, Don and his team are a great resource. read more

I've had quite a few computer issues with my home laptops and desktops over the years and EBCS has always worked wonders. I've never gotten anything back unrepaired, and they always give back your old hard drive if you have a new one installed. Really awesome, competent, and just plain nice folks. read more

If you know anything about computers or not, your are more than welcome to come in. they will help you by providing and speaking your language from non too technical language to high tech. The team is there to help you in any needs. I am so thank full I found this place. Thanks Guys... read more

I love these guys! They really know their stuff. EBCS has taken care of our computers for over 10 years. They are reliable, honest and friendly. I have called them on holidays, weekend and after hours and they have always taken care of our computer issues in a timely manner. read more

Ok, I'll rate 'em 5, just because they always give me good advice on what we should be doing. Been using them for years, both for setting up servers, emergency repairs and upgrades. Great for small businesses that have limited IT. They'll come through when you need them. read more

Donald is a hands-on and practical kind-of-guy, and not your up-tight, over-kill, Silicon Valley tech-type. His approach has allowed me to operate my home and office studios as one. No more dragging my portable hard-drive back and forth between the two. read more

We have worked with East Bay Computer Service for 4 years. They personalize their services to our needs. They are available when we need their support, always friendly and helpful to our team. We highly recommend using them! read more

Our nonprofit was a long-term client of EB Computer Services and even after the nonprofit folded, Donald and his team were extraordinarily helpful in gaining access to old documents and records. Can't say thank you enough! read more

Very responsive and very professional. Have been using them for over 5 years and they have helped us tremendously in scaling up our business. read more

Best IT service! Reliable, knowledgeable, and always there when we need help!

Friendly, professional and responsive. A good place to do business!

Very professional, knowledgeable and easy to work with.