I requested quotes from two different places, the other place never got back to me with an estimate…read moreand were off-putting. This company was professional, and very responsive to any questions I had. They set me up with an amazing system with high quality cameras and a great app that alarms when anyone is within frame for the allotted time. When they set up my cameras they spent time making sure I knew how to use the system, and set up all the features I wanted. I was very impressed. I haven't had any issues, but they encouraged me to feel free to call with any issues or questions.

Communication! Does not follow through or respond to emails. First time OK stuff happens. 2nd time…read moreno excuse

Longtime customer. I've been trying to schedule a service call for about a month. Keep being told…read morenobody is available and that someone will call me back. After 4 phone calls, nobody has ever called back. Will now to be using AAA instead.

Last week I drove to this location to have fire extinguishers for my daughter's preschool serviced…read moreand refilled. When I drove into the very small parking lot, I didn't see the open spot by the store wall. Three workers were in the driveway and they motioned for me to pull up into the slot. Then, when I opened the back door to my SUV, a smiling worker came over and asked if I wanted help carrying the crate with 6 extinguishers inside (very heavy). The woman who was at the desk checked them over and sorted them into 3 just needing a refill and 3 needing a closer inspection. She was friendly and efficient. I'll go back this week to pick them up. I was impressed with the helpfulness of staff.

I have been working with Alexander Gow for more years than I care to admit!…read more This is truly an amazing collection of people... yes, real, dedicated people. Life/Safety is a noble market, these folks are tremendous experts in the field.

First time visitor to Gow. Came to fill the CO2 canister for my brewing system. Staff were…read morefriendly and were going to fill the tank on the spot. Not quite so easy since my tank was past due on a hydro test, so I had to drop it off over night. 15$ fill and 20$ hydro test. On the spot refills...will definitely be coming here for the next refill!

We called Rain city fire protection due to a concern with our sprinkler system. Geoff, the owner…read morewas very responsive, knowledgeable, and personable. He came by in the next couple of days to take a look at our concern and addressed our questions. We would recommend this company. Thank you Geoff.

We had a fire sprinkler start leaking in our home and I found a Geoff to come fix it and he was…read moregreat!!! We had one leak previously and I called all over to get someone to come out to fix it and it took over a week to find someone that would do residential. Even the company that installed it wouldn't come out. I called Geoff and he was out within 24hrs. He is very communicative, and personable. He was efficient and clean. I would recommend him on installing a new home system or fixing a problem!!! Thank you Geoff!!

I called in to find out about how to service our home fire extinguisher, which I knew nothing…read moreabout. I spoke with Justin, who was SO helpful. He answered all my questions and really educated me on fire extinguishers and their care. He recommended another business for me because it suited my needs better when he could've taken advantage of my lack of knowledge and charged me for services I didn't need. I appreciate his help and his honesty, and if I ever need someone to come out to my home to service my fire extinguisher, I will definitely use this company for that.

All good! he did everything quick and with quality really helpful. I Highly recommendread more

Drew was terrific in repairing an annoying outage in our kitchen. It wasn't apparent to me what the…read moreproblem was. He came right away and was able to resolve the complicated problem in a very simple way. He was very reasonably priced as well. We went ahead and had him replace a couple of outlets while here too. Great guy. Personable, and he has years of background experience fixing all kinds of things electrical. He is our to-go guy for anything electrical. Glad he is in our sphere now for any future projects. Thank you and I wanted to give him a strong thumbs up, so other people will know about him.

From the owner: Helixx Electrical Solutions is a Seattle-based electrical company providing power, fire alarm,…read moreaccess control, system integration, building automation, security systems, and data infrastructure solutions for businesses.

This company does not actually provide fire sprinkler service. They refer you elsewhere. You…read moreshould remove this listing

I have worked for this company before, and they are really dedicated to thier customers and doing a…read moregood job with inspecting fire extinguishers and installing suppression systems. I moved to a different city and got a job closer to my home. But I would definitely recommend this company for your fire protection services.

Came in with a small project and they worked me in. Over the top customer service and support. The…read morewater jet cut was precise and perfect. I would recommend this company to anyone wanting great products with excellent service.

I had some foam and steel Waterjet cut here for a furniture project. They did a fantastic job, were…read moreon time with deliverables, explained the cutting limitations to me (acceptable materials, curf etc) and even gave me a tour of their super industrial facility. Most of their business is B2B so don't expect a red carpet, although I saw they do everything from farmers market glass earrings to 3" thick titanium for large aircraft. It's a great resource if you are looking to get glass, wood, metal, foam or even concrete cut. I will be using them again for a steel fireplace project in the future.

This business changed hands within the last 2-3 years I believe. The young lady who runs it is…read morefantastic. She's serviced the extinguishers on my boat for the last two years and I've found her to be responsive, informative with various regulations and very affordable. She also has a terrific sense of humor! Really a pleasure to do business with.

I only asked them to check the halon on my boat, and in the first conversation specifically Mike…read moreasked me about the extinguishers and I told him I got new ones and the surveyor had not required it- only the halon. We scheduled an appt and then the day of the appt went by i never heard from them (no communication). I called the next day and Mike said they had not got to the service making some excuse as being too busy and said they would go that day but then when they did the service also did the fire extinguishers anyway which i had not requested in the first place as I had bought new ones to replace,, Seems the communications with their staff is lacking, as I also got multiple calls on the day of the service from both the female technician and Mike for information that I already provided regarding access and location of the boat. Apparently when they arrived i found later from the boat yard manager that their tech reported my C02 detector was going off, but they never informed of this important event at the time. Trying to figure out if the C02 detector was faulty I had to call Mike several days later to confirm that he said the tech had mentioned this to him - but once again they failed to inform the customer! Then they billed me for the extinguishers i did not request re certified in the first place, and when I called to pay bill discussed with Mike and requested an adjustment then said they would only charge me for the halon , I provided my card but then they overcharged me on my credit card for a greater amount i did not authorize in the phone conversation after we had a clear conversation about the new reduced adjusted charge. At the end of that conversation the phone cut out but did not hear back until I received a text the next day- " sorry for dropping your call,I finally got into better reception. We will re do your invoice in the morning and run your card" This was after they had already overcharged me the previous day according to my credit card company .. When I called to have them credit me for their overcharge, Mike made excuses - said he wasnt familiar with his credit card processing equipment to do the refund and at 9:45 am on a weekday he said he was busy had just got out of the shower, but would "get around to it". Tired of getting the run around I then contacted my credit card company to process a dispute for the overcharge. Finally days later I received this message "I'm sorry that you got charge for the certs on the fire extinguishers,I forgot to tell my grandson, the service tech not to cert them. With me not knowing that he ran your card with the error,.my fault. Our Company has great communication. This mistake is the first time in 40 yrs in doing my business. you should have been a lot more understanding and not so mean over the phone. Please don't call us again. We don't need customers like you." What is also interesting is the tech that called me for info on the day of the service was a women, not a man (grandson). I was never mean - I simply was demanding a refund - and would not accept excuses. This says everything about them, blaming the customer for their lack of professionalism.

north west plumbing came to repair the main sewage line to my sons trailer. told them where the…read moreblockage was they would not remove the skirting made me and my son do it. I was told if i removed the toilet it would be 400 instead of 500 dollars. he could not repair it from their so he went under the trailer to repair it and raised the quote to 4800 and said he needed the toilet back went to get help and his assistant put it in his self and damaged the water supply line. they did not repair what they damaged. He snaked the kitchen line saying no charge because it was caused by the main sewage issue. Just received information he charge over 5000 for the repair that should have been no more than 2800 for the work done and a second bill for snaking the trailer. i would never suggest this company to anyone i needed to get a second plumber to repair what they damaged and left unrepaired and reinstall all of the skirting while my hand was healing from amputation to 3 fingers

From the owner: Northwest Plumbing specializes in new construction installations of plumbing, hydronic heating, and…read moreresidential fire sprinkler systems.