I called in to get some information and spoke to a gal named Kat. It's not often I call in somewhere and get a happy person on the other line these days. She was very helpful about information on extinguishers I had no idea about. Will be bringing my business in and recommending out! Thanks AAA! read more

If you're looking for a "family based" company that believes in their technicians appearing hungover at best when arriving at job sites and operating company vehicles while talking on their cell phones completely distracted, then this is the place for you! Team lacks professionalism entirely. Save yourself the time/money and use another fire protection company in the area. read more

I can get my CO2 tanks filled for my soda maker. Had to drop them off and pick them up since they were out at the time. Easy process and fair pricing. read more

AAA Fire Protection - Storefront - Fire Protection Services Near Me - Seattle, Washington

This review is a little different! I am a delivery driver and today I had an order from AAA fire. It had 2 bottles of wine and 2 bottles of sparkling cider. Came in and followed delivery instructions I requested and ID this "Gentlemen " Came out very bossy and ask about the delivery, I said is alcohol, Order placed by AAA I just need to scan your ID and he went crazy, ask me about who placed the order, You need to give me a receipt, by Federal law you're required. I am like Sir the person who placed the order will get a digital receipt. I just need to scan Your ID an order to hand you the bag That's all and he literally put he's ID right on my eyes and he goes here,here's my ID. I said dont be rude You're way to old to be acting this way I am just making a Delivery. I tell him if you don't want me to scan your ID I am just going to take this back that's when he calm down a little and actually let me do my job. In the mean time he had other 4 guys behind him like they were getting ready to jump me or something. This Guy is lucky tha hes at work and I am at work because the way he got right up on my face and try to intimidate me. Wouldn't hand going very well in a different circumstances. Anyway. YOU yes YOU, learn how to treat other people with respect and be a little polite when you ask questions. Dont demand things, I honestly feel bad for you and the people that comes to your business because I am sure You're rude with them too. Oh I also contacted the person who placed the order and let her know happened. He was super nice! read more

Great response time, Sales was very helpful getting me exactly what I needed, and we were able to get it very quickly.

AAA Fire was conducting an alarm check in my apartment building where I rent. I wasn't presentable, and pleaded to allow me 20 minutes to dress. The associate said he couldn't accommodate due to his schedule, and proceeded to enter my home. He actually said, "I'm just doing my job." It was humiliating, demeaning and unacceptable. The other tech and building manager were present during the incident...just to inspect my fire alarms. Property Management companies: Do not hire AAA -- they will insult your tenants. read more

I needed my CO2 tanks refilled for my overlanding rig refilled. The office has a few parking spaces in front with the large fenced in parking lot further down the road. I've tried tanks here multiple times and always found them to be courteous and friendly. I just walk in and then minutes later I have full tanks. read more

AAA Fire Protection - Lobby desk - Fire Protection Services Near Me - Seattle, Washington

AAA is providing services to our condo association, and has for several years. They are professional, available during emergencies, and responsive to requests. They helped with certification of our balcony sprinklers and fire suppression system, repairing or replacing sprinklers as necessary. Cost of their work is not cheap but information is provided in advance upon which to make a decision. AAA has satisfied the association board. read more

AAA Fire Protection performed a Fire Alarm test. It was easy to schedule and the scheduler was very nice. The men who did the test were also very nice and professional. They found our fire hoses were due for replacement and AAA will help schedule that as well. read more

I had to write here because it seems like Google won't post. I understand people have different stance on carrying weapons but it's disheartening to see techs and plumbers bringing them into your home. At least this tech was. Said his name was Brendon. Doing unlocks for him and noticed his strap showing. It's the first time I've experienced anything like it. I'm just worried how many more might be doing the same. read more

AAA Fire Protection - At first I thought it was a tool. Then my heart dropped. - Fire Protection Services Near Me - Seattle, Washington

Sadly there are limited choices when it comes having required fire equipment inspections. AAA was here at our building for 45 minutes and we were charged a labor fee of $450 ( they say that's there minimum), plus a $85 truck fee, a $10 consumables fee (there were no consumables), $45 test report fee, and a cheap looking stamped tool that looks like it would cost $15, AAA charged us $150 for it. I will be looking for someone else next year. read more

I sent two guys to test all of our fire alarms in our building, and they were very good and very efficient. We have used them for 40 years. Thank you. read more

Rick arrived promptly at the scheduled time. He was pleasant and conversational as he efficiently checked and re-tagged each fire extinguisher. Good job - Thanks. See you next year. read more

Good timing. Jeff is just great! He calls ahead to see if I'm available and is flexible on the inspection time. read more

The AAA techs are absolutely amazing, courteous, professional, and timely. We always have and will continue to use them for our fire protection services. Would highly recommend them. From BYD Construction LLC David Walton read more

Ryan with AAA did fire alarm inspection on 12-unit apartment building this morning was very professional, did great job would highly recommend them. John Whitney Preview Properties Mount Vernon read more

Terrible, scammy, not good very bad business. Make claims that are completely invalid and then so called claims on a couple units turn into 70 replacements. Just like most places that want to extort money for nothing. Referring them to AG of WA State. read more

I've been using AAA Fire Protection for a couple years at my workplace and each time that I've contacted them they have been very quick to respond, have a variety of services, and do a fantastic job when they are on site. They answer all of my questions and call when they are going to be late if they are. Fantastic service! read more

I'm an owner of a condo on a property and our units are required by the City of Bellevue to have sprinkler inspections. Three times AAA was scheduled to do the inspections and three times it was either postponed or they showed up later than was scheduled. The HOA will be looking for a new inspector. read more

The AAA techs Terry Rodgers and Michael are amazing. They solved a problem that literally drove two tenants to move because my alarm warning system kept going off once a day for about a year. Keep in mind my building is 40 years old with old wiring. I had another company try several times and only came up with a plan that would had cost me thousands to correct. AAA was up front in there proposal bid that they would only charge me there usual upfront daily costs then if they didn't discover the problem they would submit a new bid proposal and go from there. Fortunately for me they discovered a ground fault problem, corrected it and saved me thousands. When my current contract expires with another company I'm tied into for a year, I'm not renewing and signing a new contract with AAA-Fire Protection. read more

*UPDATE* Day two of disconnecting the security buzzers with no notice for residents, guests, or deliveries. Landlord claims it is the responsibility of the alarm company. Too bad nobody wants to take any responsibility. ---------------- You know what would be nice? Not missing three deliveries in one day because when the alarm company disconnects the security entry panel they don't bother to post a notice. Visitors and deliveries and the tenants are of no concern I suppose. Too much trouble to post a nice little notification for people. Very disappointed and the issues that were caused today will take at least three days to iron out. Do not recommend. read more

I have a couple paintball tanks I use to make seltzer water as the Sodastream exchange program is about $1.40/oz compared to $0.40/oz when you buy just the gas from AAA, so refilling (2) 24 oz paintball tanks saves about $50. These guys are set up to do it and it's easy. read more

Been a customer at my rental properties for some time. In the last year their customer service has become very unbearable to work with. They're all unfriendly and rude now it seems to me. Will be taking my business to Cintas instead. read more

Consistently courteous, patiently answers questions, punctual, and knowledgeable. Really don't like having to have 85 characters to leave a review!!! read more

Matt came out to our 7-unit Condominium to complete the annual backlog inspection. He hadn't been to our condo before and wasn't sure where the irrigation backflow valve was (and neither was I). The location notes from the previous tech were unclear. He spent time trying to locate it in the yard but couldn't find it. I had a call/text into a maintenance guy we use for repairs to see if he knew, but he was out of town. He said that if the maintenance guy knew where it was, he would come back and check it. I read through an old inspection report which had some additional info. I went out and, within 5 minutes I found it. It was covered over by some mulch that had been put down in the Spring. I called Matt and he was able to come out the next morning to do the inspection, then called and let me know after he finished. I appreciated his effort and his timely return! Thank you, Matt!! read more

Enjoyed working with everyone involved with getting job done. From setting up the the appointment for the techs to arrive til inspection was complete. read more

What a RACKET! Not impressed with their inspection services over the last couple of years at our condos. They miss things from one year to the next and sight it the following year. They are constantly trying to upsell on services not needed. Extremely slow to respond to phone calls, emails (even from the Seattle City Fire Department). Plus the inspector didn't wear a mask while the state, city and county were under a mask mandate. They are however quick to send bills. Your first statement after 30 days will appear on neon hot pink paper. A little much while you trying to arrange to have deficiencies fixed. Pass on using unless you want to rack up charges to return to fix vague deficiencies. read more

Good service. Would have given five stars except the follow up on one thing that needed to be done was delayed, with a slow response. Waiting for that item which is now scheduled, so glad about that. read more

Great service as always when I get my fire extinguisher check each year. Highly recommend AAA for your company service calls.

Often late or postpone agreed time of inspection. Disorganized, loses track of where they are on the job.

Company has supplied service to our community for years. Recently they underwent a change of management I was told, what that means: No show and no call by company. When rescheduled, again no notice they were coming, just showed up. Told them I would have to provide access and that would take about an hour to move everything. They couldn't wait they said. They then went onto do rest of community, so they could have waited it would seem. Calling company got a nice receptionist who then told me no manager available since I would have preferred a resolution to writing this. Since I sign their yearly contract, this was probably not the best way to treat me, you think? Little late for a Yelp response, when good customer service would have fixed the issue. read more

I manage a small family apartment building, and I have used AAA for years. They are prompt, professional, and reasonably priced.

Absolutely horrible customer service and follow through! I am on my condo HOA board and every year I coordinate the annual testing/inspection of our building's sprinkler system and fire alarm. We've used AAA as our vendor for this service for at least 7 years. The most recent inspection revealed some sprinkler heads were overdue for testing and the Seattle Fire Department contacted me and said if the issue is not corrected in 30 days my building will be fined. I looked back at old emails and see that I instructed AAA to take care of the sprinkler head testing/replacement back in 2015 and they clearly dropped the ball on it (Jacob Bauer I'm looking at you - you were the one handling this in 2015 and Ken was the technician you assigned to this). Two years later AAA is telling me they can't find records of the testing they claim they did, they can't find records of the test results, and they have yet to send anyone out to my condo building to actually look and see which heads were supposedly tested. It's been over 30 days and AAA has done NOTHING to resolve this and my condo HOA faces fines from the fire department. I plan to take my business elsewhere for my condo's 2018 fire safety inspection. Our HOA has paid a lot of money to AAA every year and in my opinion they show no desire to keep a valued customer and they've displayed AWFUL customer service to me through this whole ordeal. read more

AAA Fire Protection is where i purchase fire extinguishers and the company that re-certifies them each year at my apartment building. I receive prompt and flexible scheduling each year and I especially appreciate the advice I receive in all matters by knowledgeable staff regarding fire protection and the extinguishers. Ryan is now the person who services my building and he is great in all ways. I highly recommend the company's products and services. read more

Don't trust them with our HOA "inspections" any longer. We feel like they are going to force us into unnecessary, expensive work... not really needed... but reported to fire dept. So our hands our tied. Which they have now done once. read more

we got unexpected phone call from the fire department, saying that the hood in our restaurant wasn't up the safety codes and regulations. We were told by the fire department that AAA fire and safty have reported us after they come in and inspect our hood. I don't understand why AAA did not inform us first before sending in the inspection report to the fire department. Instead of being on our side as their customer, I find that AAA to be unreliable and selfish. I will not recommend AAA Fire and Safety. read more

Place was clean and easy to find. co2 $15 (including tax) to fill a 5# tank $30 to fill a 15# there is a bell to ring if nobody is in the storefront. Tank was quick to fill. read more

Great timing and AAA grade for easing in and out without any major disruptions to guests. Thank you guys!

I get co2 tanks refilled for my home brewing. They are quick, reasonable and friendly. If I had one wish, it would be weekend hours. It's hard to get away during business hours. read more

The name of the the tech who made my day is Gabe Dunlip long story short, he arrives earlier than expected time of arrival, then immediately fixes the issue, shows me what caused the issue, then taught me how to fix the issue or any similar ones in the future, then he finishes wiring and fixing the job i was doing. Amazing, integrity, professionalism, actually cares about your dilemma, puts in 1000% easily, super hero. definitely deserves a raise and more thanks very everything gabe. also thank you to every one at the office because the lady phone sounded like she actually cared and she did make sure gabe called me asap. god bless you all read more