Bruce and his team were fantastic and I highly recommend them for your plumbing work. Throughout…read moreour kitchen repair they were fair, fast, and expert in their work. On Bruce's first visit, he gave us good advice to wait and let our sink drain before he did any work to avoid charging us for anything unproductive. On the second visit, he did a thorough investigation of our problem and gave us an accurate estimate of how much and how long it would take to do the work. Given the severity of the problem, he worked his schedule around to get in quickly and finish on time, even with extra scope added to the project. In the end, we got a working kitchen back on time and on budget and are very satisfied customers!

Bruce was incredibly helpful! So lovely to work with him. He came out to see if there was a leak…read moresomewhere in the house's plumbing system. The SPU water bill was astronomically high so we wanted to see if there was a sneaky leak. Turns out that SPU read the enter wrong. They read a number that was mathematically impossible to on in a meter. Meters don't count backwards nor do they reset. So when we popped open the manhole cover to the meter we saw that it was reading a number LOWER than the bill. A mathematical impossibility. So we were reassured and didn't have to fix anything. Bruce went into great detail to explain how meters work and some of SPU's processes. Very helpful! Keeping his number in my phone because of his fast, thorough, knowledgeable, and professional service!

Only time will tell how effective the repairs and improvements to our rather complex system of…read moredrains were, but Bryce certainly inspired confidence. He was always knowledgeable and demonstrative of what had been and needed to be done. Great guy to work with who actually does his work rather than the typical contractor bait and switch where the person who sells you on the job ultimately sends an inexperienced crew with no direct oversight. We felt in good hands!

Bryce and his team at Seattle Drain Service did a fantastic job diagnosing our 1940s downspout and…read moredrain system that had gotten clogged after rainstorms. They carefully figured various issues (broken pipe on one downspout, a piece of downspout logged in another pipe and remaining kinds clogged), carefully fixed the issues and then ran the pipes clean to ensure everything worked and no new issues cropped up. They were quick and neat and reasonably priced especially compared to other companies who quoted just a one fix of a pressure wash which in our case would have caused more damage. Will use again if needed and definitely recommend.

Had to beg them to show up for first appointment. Left trash all over our driveway. Asked them to…read moretake the trash away several times, no response. Showed up on wrong date to finish install. Installed stove that fills the house with massive smoke every time. I sent many messages asking them to come fix it. No response. Shouldn't have paid them. Don't hire them. (This is the first bad review I've ever written. I'm usually very nice, but they just wouldn't respond and correct their screw-ups. Had to do it.)

Guy named Sam came to my house for a chimney care estimate and air duct cleaning. Lied to me about…read moremy chimney having emergent issues and rushed me to pay him $3000 for repairs, and additional $1000 for air duct cleaning (an estimation based on the price of $69 per vent), and lied about me needing to pay $15,000 later if not having him repair it immediately. Multiple inspections show that my chimney only needs a cap, a deep wash, and a replacement of flashing. For air duct clean, he appears to know nothing about it and gave this ridiculous price of $1000. I regret paying $200 to have him vacuum from my air inlet for less than 5 minutes using a tiny machine. Dishonest and unprofessional.

I had reached out to several places to help with my yard drain, but Todd was not only the first to…read morerespond, but the only one who seem interested to even do the job. He made time right away, was prompt and communicative all the way to his arrival, and was very transparent about what it was going to take to get my situation resolved. It may have been a small job, but his care and friendly demeanor were enormous.

Todd is my go-to plumber for all my work. He is on time and…read moreworks hard. My replacement sink works fine.

I had an issue with my sewer pump so I reached out. After initial contact was made, Blake arrived…read morewithin a couple hours to diagnose the issue. Turns out that our house had some really wonky plumbing installed. The issue was eventually discovered, remedied, and a new addition was installed to prevent this from happening again. Parts and labor cost about what I expected them to, and seemed fair. I was mostly relieved to have the issue solved so quickly.

It was easy to set up an appointment: they have someone answering the phone instead of making you…read moreleave a message. He came over to install a "p-trap" under the kitchen sink. The space was tight in there, but he figured out a way to connect all the pieces without taking too much apart, and without cutting open more of the cabinet. He was very friendly and professional too. Recommended if you're in West Seattle!

My HOA badly mismanaged the sewage flood in my condo the first several days and Daniel came on a…read moreFriday night to rescue me & begin work. The first several nights he was there all day until 11pm. HOA Plumbers had come but made no assessment of water damage so drying had yet to begin. He spoke with my insurance, the HOA insurance and helped answer my question s as he went forward. All damage was well documented. Unfortunately he found a second sewage over flow but with quick work damage was limited & cleanup began immediately, again he was in close co ntact with my HOA who sent a plumber back out and finally addressed the issues. I wouldn't hesitate to refer him & crew! He is smart & thorough and kept in close contact with me. He had good suggestions for places to look at tile & carpet. Cost management was Important. He protected my belongings and I trusted him. I felt my home in very capable hands and I look forward to moving home soon!

I have worked with both Daniel and Janelle on multiple different projects. Daniel is an awesome…read morecommunicator and checked in with me multiple times on each job. Costs and payments went smooth on each job and Janelle did a great job on the back end with any paper work stuff I need help on! Thank you- Melissa Bee's Plumbing

I own a townhome built in 2018, the master shower has a slow drip I completely turn it off but it…read morestill drips about every hour. I can hear it and at times it bothers my sleeping. They cane stated it would be $300+ but he was there and it was outrageous but I said okay. He replaced something in the new is Moen handle/I had sent a photo of the make and model. Paid him and it continued to drip. Called them back , 2 guys came back and charged me a service call and said they couldn't fix it!!!!! What the hell kind of plumbers are they?????

We had water leaking from our upstairs bathroom into our downstairs when we ran the shower. Joe was…read moreable to come out quickly (the day after we called). The fix ended up being cheaper/quicker than he estimated. Him and his crew were nice, and respectful of our home (removing shoes, etc.). Communication: Joe answered all of our questions (I had a lot), and seemed to be very knowledgeable. I requested a text/call before they came over, which did not happen, but they came within the scheduled window of time. Cost: I'm not sure how his pricing for emergency work compares to other plumbers, but the quote he gave us for a new water heater installation was fairly comparable to the other estimates that we got. Five stars. We will contact Joe for our future plumbing projects.

Very pleasant, efficient, and fast!…read more .

Really enjoyed working with Gary's. I called them this morning after I noticed my drain pipes for…read moremy gutter were backing up. I feared for the worst, luckily they had availability and told me they'd be around later in the afternoon. I was initially told after 2pm, but when a job ran long, I was kept up to date with good communication until the tech arrived later that afternoon. When Raymond & Jason arrived they were professional and easy to talk to. Gave me a good sense of what I was dealing with and fixed the issue in less than 1 hour. I'm happy with the service and rest easy knowing there's folks like Raymond & Jason out there with Gary's that I can lean on when I need help with exterior plumbing.