Had Genesis Home Services replace a 36 year old chase cover on one of our fireplaces in Maple…read moreValley mid June 2026. Also had them replace the wood trim around the top of this zero clearance fireplace. It took about two weeks for the fabrication of the new stainless steel chase cover. This wasn't an easy install, 28' up on a 8/12 pitched roof. David, the project manager showed up with two workers and got the job done in about five hours. They did a great job, removed old chase and wood trim around the top, installed new chase, wood trim and painted all new material to match existing house color. I had three other chimney companies come out and give bids, none really seemed interested in doing this job, all were looking for masonry work or a bigger project. I would use this company again for any type of chimney repair work.

Had these folks in to clean out my chimney right after I bought my home. They were able to clean it…read moreout and contain the mess from the cleaning. They were also able to give me some advice about my chimneys since I've never owned one before.

Ben and his crew did a great job installing new chimney flues and caps at my Seattle house and tuck…read morepointing the old brick. Their price was reasonable and they also helped me remove an old antenna next to the chimney.

So impressed with Benjamin of MK Home Services!! Communication was great, he showed up right on…read moretime. Our fireplace is so clean and beautiful now, ready for our next Airbnb guests. We'd definitely hire him again and highly recommend him.

Had to beg them to show up for first appointment. Left trash all over our driveway. Asked them to…read moretake the trash away several times, no response. Showed up on wrong date to finish install. Installed stove that fills the house with massive smoke every time. I sent many messages asking them to come fix it. No response. Shouldn't have paid them. Don't hire them. (This is the first bad review I've ever written. I'm usually very nice, but they just wouldn't respond and correct their screw-ups. Had to do it.)

Guy named Sam came to my house for a chimney care estimate and air duct cleaning. Lied to me about…read moremy chimney having emergent issues and rushed me to pay him $3000 for repairs, and additional $1000 for air duct cleaning (an estimation based on the price of $69 per vent), and lied about me needing to pay $15,000 later if not having him repair it immediately. Multiple inspections show that my chimney only needs a cap, a deep wash, and a replacement of flashing. For air duct clean, he appears to know nothing about it and gave this ridiculous price of $1000. I regret paying $200 to have him vacuum from my air inlet for less than 5 minutes using a tiny machine. Dishonest and unprofessional.

Had Genesis Home Services replace a 36 year old chase cover on one of our fireplaces in Maple…read moreValley mid June 2026. Also had them replace the wood trim around the top of this zero clearance fireplace. It took about two weeks for the fabrication of the new stainless steel chase cover. This wasn't an easy install, 28' up on a 8/12 pitched roof. David, the project manager showed up with two workers and got the job done in about five hours. They did a great job, removed old chase and wood trim around the top, installed new chase, wood trim and painted all new material to match existing house color. I had three other chimney companies come out and give bids, none really seemed interested in doing this job, all were looking for masonry work or a bigger project. I would use this company again for any type of chimney repair work.

Genesis cleaned my dryer vent. they were friendly and worked very quickly. Price was reasonable. I…read morewould work with them again!

Bruce and Trish were amazing! With all the questions and concerns we had about chimney condition…read moreand age, Trish answered my questions and scheduled Bruce for inspection. Bruce is seasoned and knowledgeable and came up with great solution to repair chimney to code compliant. Amazing!

Booking the assessment was east and efficient. Bruce came to inspect our chimney - he was prompt,…read morethorough and very efficient. Luckily, we had minimal creosote buildup, so a full cleaning wasn't necessary, but he installed a chimney cap and said to call them again in a few years. I appreciate his honesty in assessing what we truly needed. I will be referring friends to Emerald City and will definitely call them again.

Came in to diagnose if my hot water tank was repairable. They were very upfront with the cost and…read morelikelihood of effectiveness of a fix to my existing hot water tank. Ultimately, I ended up getting a new hot water tank and they were very quick with installation and I've been very happy with the tank since. It was definitely an upgrade from my last one.

They have been super responsive, extremely knowledgeable, and prices when I've compared were very…read moregood. Used them 3 times now and they are my go-to.

We had an issue with our gas fireplace. They showed up quickly and immediately got to work…read moreidentifying and fixing the problem. On top of that they cleaned out the space around the fireplace and it looks brand new too. A great value for the expertise and efficiency of the work done. Now our spoiled pupper is living the good life

My fireplace stopped working. Pilot was on but wouldn't light up. I called a few places for…read moreestimates. Not to write a whole novel but of the places I called, plus one other that came out and did maintenance plus a quote to fix the issue, Seattle Fireplace was amazing. From response time to just being upfront about their costs & overall service. I was honest about the other quote I received & they could have charged me more & still been competitive, but I was told "that's not the type of business we run". So they'll be the first place I call and the place I recommend to anyone that asks. The scheduling was quick. Showed up on time. Clearly outlined what was being fixed. No surprise charges. Tech was kind, knowledgeable, & transparent. I wish more businesses operated like this!

Excellent fire extinguisher service. The staff was very…read moreinformative and explained all the details thoroughly.