WOW. WOW. WOW. WOW. WOW. I cannot say enough about A Moveable Feat. Not only are these guys true professionals, highly skilled at their jobs and efficient hard workers; but they are TRUSTWORTHY... something I find incredibly difficult to find in a mover.
I live in Central Jersey, 2 hours from A Moveable Feat, but after being taken advantage of by my last mover, I searched high and low for a mover with great reviews, who would offer references and all necessary insurance documentation.
I lost my home in Sandy and the landlord's of the rental I got immediately after decided to sell within 6 months. I had been displaced twice now in 8 months. This was an extremely emotional experience for me and after the last movers doubled their price on me after arriving to the destination and demanded cash before unloading the truck, I persisted with asking A Moveable Feat question upon question upon question. I was so nervous and had suffered so much loss.
(FYI: Provident Moving, Fair Lawn, NJ. See my review. STAY AWAY! They are one of those scheming moving companies!)
Vitaly put me at ease immediately. He was patient as I told him the story of Provident Moving. He explained to me how he would have to wrap my entire bedroom set in boxes before wrapping, then blankets. My bedroom set is ENTIRELY MIRRORED GLASS. I understood his necessity to take great care but explained how Provident charged me an average of $40/box. He told me after assessing the place that I wouldn't have to pay more than $40 for all boxes needed. A complete pleasure and a straight answer when mover's often come with "hidden charges."
No "hidden charges" here. He couldn't say it enough. And that was exactly the case. When moving you often have to pay for wrapping and boxes if they are needed, that is expected. He estimated my needs ahead of time, as with the boxes, the price was completely acceptable to me, and he did not even charge me what he originally estimated.
As for the move. Everything was handled with extreme care. Not even so much as a scratch on any of my belongings. When we arrived to the destination he helped me place all the furnishings where I would like, helped with layout offering opinions which were actually quite valuable and appreciated, and took it upon himself to place things as I couldn't be in every room the entire time. His team also made sure boxes that were labeled by room arrived in that room. In the past I've had movers just dump the boxes in one place. Making sure each box was in the proper room made the unpacking process that much easier.
In addition, I moved from a condo that was a one-story walk up with narrow hallways. (The stairs were inside the home, as soon as you walked in, private stairs.) No charge for the flight up as you often see with movers. I moved into a place with a similar layout, you immediately walked into stairs going up to the main level, and then another flight to the bedrooms. No charge for those flights either. I have NEVER had a mover not charge me for number of flights. (This is suburban Jersey, I can't speak for Brooklyn walk-up buildings, that may be way different, I don't know.)
When he told me I'd have to pay for the 2 hours drive time, 1 hour down and 1 hour back, I had no problem with that. I wanted to make sure I had someone I could trust. The last mover I had who was from Jersey, Provident Moving, who robbed me (I did report them to BBB), they charged me the same amount for drive time and even more for fuel.
Vitaly and his team, who should not be overlooked at all, worked extremely hard. They were fast, they were patient with my questions which I really thought I'd offend them eventually I was just so nervous. And they went above and beyond with extras, for example, there was stuff I didn't get around to packing "appropriately," clothing in laundry baskets. I didn't even realize but they also arrived at my new home wrapped for safety. What a pleasure. (Because I moved within the same town I intended to go back, by doing these extras they saved me hours of work, and pain and suffering going up and down stairs.)
* I HIGHLY RECOMMEND A MOVEABLE FEAT, VITALY AND HIS TEAM FOR YOUR MOVE. Their price for 3 men and a large truck is also highly competitive. Hopefully I won't have to move again for a while - my precious Jersey Shore - but if I must I will DEFINITELY BE CALLING A MOVEABLE FEAT. *
Just one thing, they prefer to communicate via email. I am an email person so it was OK with me, but again, being neurotic after my last experience I called 2 days in advance to confirm and didn't hear back immediately. When Vitaly called me he asked I please email, I was a bit surprised by such instruction, and with his accent, delivery, but at the end of the day, they did NOT answer their phones at MY job. I was paying for their time and they took that seriously. Also a welcomed change from previous movers wasting time on the phone booking their next job. read more