I've been a loyal customer of this dry cleaner for a long time, and they continue to impress me…read more Their service is always reliable, but this recent experience deserves extra recognition. I brought in an expensive dress with a stain I thought was impossible to remove, and they worked their magic. When I picked it up, it looked flawless as if the stain was never even there. Their attention to detail and commitment to quality truly stand out. I'm so grateful for their expertise and highly recommend them to anyone looking for exceptional care for their clothing. Thank you Ebi and Najat for your hardwork & kindness always.

Elite cleaners are truly elite! I have been taking my dry cleaning here for years because they have…read morethe best service, cleaning, and prices. I recently took in a 10 year old dress that I noticed was completely stained top to bottom. I'm not sure how old these stains were since the dress has not been worn for years. They were able to get the stains out completely! I'm so grateful and appreciative. If you're looking for a respectable dry cleaners go to Elite!

I had a fantastic experience here! I brought in my jacket needing a fast turnaround for tailoring,…read moreand they did a spectacular job. Not only was the service incredibly quick, but the pricing was also reasonable and fair. The staff was professional, efficient, and welcoming from start to finish. My jacket looks brand new. I will definitely be bringing my clothes back here and highly recommend them to anyone looking for quality dry cleaning and great customer service!

I've been coming to this alteration shop for a while and have even brought family members here, so…read moreI was genuinely disappointed by this experience. I had a wedding to attend in Mexico and brought my dress in to have it altered. There was a long piece of fabric hanging down the front/middle of the dress that needed to be hemmed, along with the rest of the dress. I paid upfront, and never had an issue with paying their prices because I've been a repeat customer. Unfortunately, when I was in Mexico getting ready for the wedding, I was steaming my dress and a needle that had been left inside the unhemmed piece of fabric went deep into my finger. The needles had apparently been left there to mark how much fabric needed to be removed--approximately six inches. Not only was the needle still in the dress, but that entire piece of fabric had never been hemmed. Because the alteration wasn't completed, I was literally tripping over the fabric throughout the wedding. I ultimately had to throw the fabric over my shoulder and wear the dress that way for the rest of the night, which completely changed the look of the dress I had paid to have altered. I immediately called the shop and explained what happened. Francesca asked me to send pictures and said she would call me back. I sent the pictures and followed up because I was literally on my way to the wedding and wanted to speak with someone before I had to leave. I never received a response. What happened afterward was honestly more upsetting than the alteration itself. I received a voicemail accusing me of basically trying to avoid paying for their work and saying that if I didn't want to pay, I should just say so. This made absolutely no sense because I had already paid upfront. I was also insulted and told that, as a Latina, I was making myself look bad. There were multiple personal insults in the voicemail. I eventually received another voicemail saying I could come get my money back and that, after looking at the pictures, she realized she had confused me with someone else. She explained that she had been very angry that day and had me confused with another customer. I understand that mistakes happen. What I cannot understand or excuse is treating a customer this way, especially a repeat customer who had already paid and was simply trying to address a legitimate problem. Whether she confused me with someone else or not, those things were said directly to me, and I should never have been spoken to that way. I did receive my refund, and at that point I simply wanted to leave the situation behind. I didn't want to sit there listening to excuses--I wanted my money back and to move on. When I went in to get my refund, I was told that she was giving me my money back 'as a favor to me.' I don't consider refunding a customer for work that was not completed--and that resulted in an injury--to be a favor. I consider it the appropriate thing to do. For me, this wasn't just about a missed alteration. I was injured by a needle that was left in my dress, had to deal with an unfinished alteration at a wedding in another country, and then was personally insulted when I tried to bring the issue to their attention. I'm leaving this review because I think customers should know that mistakes can happen, but the way a business handles those mistakes matters just as much. After being a loyal customer and bringing family members here, this experience completely changed my opinion of the business.

A great neighborhood Dry Cleaner. They do an excellent job…read moreand provide great customer service! I also had a dress custom fitted and I was very happy with the work. I will definitely be back!

I've been coming here for a number of years now. The service is always great. It is family owned…read moreand run. There is no better place to give your business for dry cleaning, laundry, etc..

I don't usually write reviews, but this experience was so exceptional that I genuinely feel…read moreobligated to document it properly. I had a high-end Canali suit made from 100 percent wool with a 100 percent cupro lining (elite Italian brand). If you understand fabrics, you already know how delicate and unforgiving that combination can be. This isn't something you can just replace. It's structured, tailored, and expensive. Unfortunately, the suit ended up in what I thought was an unrecoverable condition. It had visible contamination on it (4 day old vomit 40% coverage), and I took it to three different dry cleaners before coming here. Every single one either refused outright or gave me that look like it was done. At that point, I had basically accepted the loss. Then I found Zeppelin Cleaners last minute. And when I say last minute, I mean I literally called right at closing time. Not only did they answer, they kept the store open and waited for me to arrive. That alone already told me something was different about this place. When I brought the suit in, they didn't panic or brush me off, and they didn't make unrealistic promises. They assessed it like professionals. You could tell they actually understood fabric composition, construction, and stain treatment at a technical level. Here's where it gets crazy. They had it ready by the very next day. When I picked it up, I genuinely couldn't believe what I was looking at. The suit didn't just look clean. It looked better than when I originally got it. The fabric texture was fully restored. There was no visible staining or discoloration. The wool integrity was intact. The cupro lining looked smooth and untouched. There was no warping, no shrinkage, and no stiffness. The suit was properly pressed and held its structure perfectly. They didn't just clean it. They brought it back to life. If you understand how sensitive wool and cupro are, especially after heavy contamination, you'll understand how impressive this result really is. This was a high-risk job that multiple other cleaners would not even attempt, and they handled it flawlessly. The customer service was just as impressive. They stayed open past closing just for me. They communicated clearly and honestly. They delivered a fast turnaround without sacrificing quality. They treated the garment with real care. I was so satisfied I tipped over 100 percent, which I have never done before. At this point there is no question. They are officially my go-to dry cleaners. If you have a high-end garment, a difficult stain, or something you think is done, take it here before you give up. They do not just clean clothes. They restore them. They are the definition of excellence. Valor Extraordinaire

I bought a jumpsuit where the torso was too long and needed a tailor I could trust. I've been going…read moreto Zeppelin Cleaners for a few years, so I knew they'd do a good job. When I first picked it up, the torso had been shortened perfectly, but the sides were still a bit wide. I gave them a call, and they immediately told me to bring it back in so they could fix it. After the second adjustment, it fit perfectly! I really appreciated how responsive and professional they were, and I'm happy with the final result. If you're looking for a reliable tailor, I'd definitely recommend giving them a try!

I've been a long time customer and their service is top notch. I found this place by chance, while…read moredriving to work one day and the name of the business is very unique. They do an excellent job on all my dry cleaning needs. Prices are reasonable and the turn around time is about 2 to 3 days, depending on how many items I bring for wash or dry cleaning. The ladies working there are extremely helpful and friendly. Service with a smile goes a long way and for me, that's a plus. Will keep bringing my business to this place, it is very close to home and so far, my experience has been great.

Loved the excellent service ! Spoke with Ed he is very professional and kind. I'm usually not home…read moreand work all day so it's hard to do laundry at the laundromat. But I also have pets and they did an amazing job helping clean up the dog/cat hair out of my clothes! The organization of folding my clothes is great also, will be doing business again. Thank you ! Delivery and drop off went smooth. Pricing was great for the services given!

A business has to be top-notch for me to write a review, and Rinse and Roll meets that 10 fold (no…read morepun intended). I have used the Laundry itself to wash my clothes, also drop off wash and fold and home pick-up for my laundry and I can not believe how great this service is. Inexpensive "VERY FAST" pickup and delivery, my clothes are perfect every time. You can tell once you start using R&R that they take great pride in all they do, I absolutely give them my highest recommendation; my clothes have never been cleaner.

My husband and I had been going here for almost 2 years. It was never clean. Weird people would…read morecome in and out. A couple times other people tried to take my clothes out of the dryers not knowing I was right there. Plus, forget it if you need to use the bathroom because it isn't open the public. The sink they have also doesn't really work so if you get any soap on your hands there is no place to wash them. However, the place was close to home so we put up with it. They have TVs but it is usually never on anything good but there were places to sit down (although not very many). One time they actually had sports on and we were watching the game and the manager came in and turned it to another station. We were the only ones in there at the time doing laundry and were clearly watching so it is obvious that the TVs are not there for customers but for the manager's entertainment (I believe this was after the new owners took over.) The first new owner was very nice and said they would be getting new machines and improving the place, which was great considering the old ones didn't do a good job at washing or drying and the place was always dirty. That day the place was actually clean. After the new machines were installed we met another person that said they were the owner. This was a very bad experience. Even though they had new machines they didn't wash clothes well. They took out all but one bench to sit, so you basically have to stand the entire time you are there. I told my husband that we were never going back after that. So happy that the new owner made us not to want to go back because we found a new place. Didn't expect much after this place. To say we were in awe of the new place is an understatement. Very clean. A bathroom for the public. A sink that actually works (just tested it but didn't use). Great machines that do exceptional well at cleaning and drying clothes. They have machines that easily wash comforters to perfection. A special machine for cleaning sneakers. Lots of chairs. Great folding tables. Now we actually look forward to doing our laundry.

A gem ! Excellent service & great turn around! I was in need of a zipper repair for a delicate…read moreitem. It was handled with precise care at a good price! The most pleasant service & exceptional communication w/ a text confirmation of my item ready for pickup ahead of schedule Nonetheless?! They've gained a new client! WC offers a variety of alterations, tailoring, repairs, cleaning of other goods (shoes, bags, belts) not just clothes! it's a One stop Shop for all goods Called ahead and spoke W/ Abraham & explained what i needed he gave a few options if available repaired. I took into the store for accurate quote & received a call with the info later on.

I cannot recommend this place enough! They got a tough ink stain out of my favorite silk blouse…read morethat I thought was ruined. Clothes are always crisp, ready on time, and the staff is so warm and welcoming. Not to mention their very reasonable prices.

Everyone that works here is always so friendly and accommodating. We have been coming here for…read moreyears. Highly recommend. Our clothes always look so great.

brought my stuff 2 weeks in advance to get zippers put in my jumpsuits no call back after a week. I…read morecall to ask are they ready?Oh Claude can't do it. What kind of business does not call to let you kno???? I had somewhere to wear my outfits. Poor business ethic!!!!

Jack's Cleaners ~ The *absolute* BEST dry cleaners that I've ever been to within the Pasadena//San…read moreGabriel Valley region. I'd thought that quality, customer service, & respect had been retired.... && Jack's continuously has proven me incorrect In addition to your 'everyday wear,' You absolutely *must* take all of your specialty fabrics, silks, & {vintage} clothing pieces, here Rodger at the front desk is a true professional, has worked with Jack's for over 25 years, & to quote Jack himself "runs the place likes it's his own." Their prices are remarkable for the quality, & *also* rhey do all of their own dry cleaning "in~house," a specialty these days

where do I start?…read more found Jack's via a Google search. enthusiastic, quality service. FAST turnaround. great pricing. and the spots on my pants that were potentially problematic are gone!!! needless to say, I'm officially a customer! and of course it feels great to support our local Pasadena folks! thanks for everything, guys!!!

Amazing experience! I wish I could give 50 stars…read more I've been coming to this cleaners for over 15 years, and even though it's a bit of a drive from where I live, I keep coming back. Raffi's kind and friendly attitude makes every visit a pleasure. He's honest, hardworking, and truly takes pride in his work, and it shows. The quality is consistently flawless, which is why I wouldn't trust anyone else with my clothes.

I come here to get my clothes altered or dry cleaned and Adrian alwyas does a great job. Highly…read morerecommend!