Amazing! I had forgotten a check in my pocket. They found it and returned it to me with a smile. Great service. Thanks Gloria!

Recently moved to Simi and looking for new Dry Cleaners, and this place came highly recommended by my mother in law. They were great back in 97 when my wife was in HS, and that is the last time they updated there POS and Inventory system. I took 11 items (Slacks and Sweaters for DC & Shirts to Launder), get one receipt (Handwritten) simple says $38.75. Not to mention it wont be ready for 4-5 days. Come back on the day it was promised, its not ready, and oh yeah I forgot to add the cost of the shirts so now its $53 & Change. Took 3 visits to get all 10 items done, but where are my pants? The owner (Female) proceeds to tell me through her highly advanced system of handwritten receipts and tags stapled on the receipts, that I never brought in that pair of pants and "she has never lost an item in 33 years of doing business" #SMH I went back an additional time, and she was nothing but condescending and obtuse. Honestly the worst dry cleaning experience in my life. If you like slow, unorganized, over-priced, heavy starched, and a patronizing non-customer serviced filled dry-cleaning service....than this is the place for you! read more

I'm new to the area and was hunting for a permanent dry cleaner to use I had seen good reviews for Tempo, spoke with the woman on the phone before going in and she gave me a good price. I dropped off a lot of designer Men and woman's Dress shirts, dress suits, trousers, blouses and several other items for dry cleaned PRE COVID that had maybe been worn once or twice. I showed her areas of concern like sweat stains, make up or spilt beverage at drop off. Upon pick up it appeared that on the garment she showed me, indeed she did get the stain out.... once I got home and went through the nearly 20 items I had dry cleaned I noticed almost all of the collars to mine and my husbands shirts were still stained, I had make up marks on a lot of my blouses still and our pants hadn't been pressed properly(pictured) My jumper/onesies still had marks on the perineal area.... (not pictured) I was extremely disappointed because the woman who runs the shop has wonderful customer service skills. I spent all this money to hardly get my garments cleaned. I'd like a response back to remedy the situation. I haven't been able to get in contact with the business via phone for several weeks and now they have a new number apparently. The shop appears to be closed every time I drive by... there are more stains and marks on my clothes after picking them up then when there were at drop off... read more

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Loved my service, and have for many years. This last time I went, I brought in two jackets, one a badly stained velvet jacket. I was really concerned they wouldn't be able to remove the stains without damaging the velvet. They did a flawless job on both pieces of clothing. Gloria and Doug were great to work with. Apparently Doug, the cleaner, has actually gone to fabric school. His extensive knowledge certainly helped with my jacket. read more

Although it took some time to get a response on Yelp, I got two pairs of pants hemmed by Tempo and am happy with the results. Will return again! Thanks Tempo. read more

Big mistake!BURNT $60 CK MY SHIRT!!! Turned in my suit and shirt, $17.50, high priced and she burnt my shirt and gave it to me drive away with hoping I wouldn't see it. I bring it to her attention and the owner lady proceeds to tell me that they don't do the laundry and she'll have to call the other company....!?! My $70 shirt is ruined, I have a wedding in two hours and she tells me I have to wait for some invisible company to reimburse me or try to remove the burn stain. What a joke...you've all been warned. Update: owner Mr. tempo just called and proceeded to angrily offer me a refund while using profanity and hung up on me. Lol great service, sounds very aggressive me and now I'm afraid to even go get my money back. read more

RIP OFF ALERT!!!! Charged me $56 to hem 2 pairs of pants, they wrote $44 on the ticket which I thought was super high then when I got there they said $56 and then argued with me when I showed them the ticket they gave me saying $44. The people were super rude stay away at all costs!!! read more

Absolutely horrible experience. If you need an expensive dress altered please stay away from here. We took my best friends bridal gown here to get alterations. She had called prior asking appropriate questions, asking for an appointment, they told us to just come on it. Get there, and the seamstress had went home (mind you it was as 3pm), front lady apologizes and calls her.. we wait 30 minutes and she shows up. The bride is in her dress, immediately the seamstress seems put out that she has to help us. Before anything she says "this is impossible." I will back up to explain that the bride is 5'3 so her dress needed to be hemmed. Also she wanted a corset inserted into the back (which the dress place said is no problem). We're not talking about an overweight bride wanting crazy demands. She's 140 pounds. The seamstress then looks at the bride and says and I quote "they didn't have a dress that fit you?" Who in gods name says that to a bride who's already having to get her dress altered. Even after that, we go to the front and ask for a quote. They explain they can't give one. And that it's $35 an hour, but they can't estimate. Pretty sure if you know monetary value to time you can estimate some kind of quote. At this point she's in tears so we leave. Her fiancé, who had dropped us off and was picking us up, saw how upset she was and went in there to get the dress back and to tell them that's no way to treat a customer let alone a bride to be who's already concerned about her wedding dress. Horrible experience. Even bride aside, that's just no way to treat a person. read more

Great service! Were able to press my daughters dresses by the time needed. Great people and very personable. Thanks for the fantastic service! read more

I was looking for a new dry cleaner in Simi Valley. I saw a coupon in the mail, hey lets give tempo a try. A little pricey and you have to pay cash to use the coupon. It didn't say that on the coupon. So I couldn't use the coupon cause I didn't have cash. The lady made a remark that this has never happened before . Yeah right. I would think tempo would like to gain new business that's why the coupon is out there. Will this customer come back. Hmmmmmmmmm read more

I have used Tempo Cleaners several times in the past for simple alterations. I recently bought a Bridesmaid dress on sale that was a couple of sizes too big. I was nervous about having it altered because it seemed like it would be a complicated task, but I shouldn't have worried. After just FOUR DAYS I picked it up and it looks fantastic! It fits like a glove, looks perfect, and didn't break the bank. Thanks! read more

I have been using Tempo Cleaners for at least 20 years and they have never disappointed me either with dry cleaning or alterations. I agree with everything that has been written about the overall quality of the business, Gloria's integrity and that Louisa is a master at her craft. This is one of Simi Valley's best local businesses. Steve G read more

I have only used this cleaners a few times and so far they have been great. I wrote about an experience that happen to me on my blog and WHY I decided to start using them. All I can say is customer service is everything and they get an A+! Here's the link to my blog post: http://www.adventureintodomesticland.com/2013/12/why-who-you-hire-matters.html read more

So this was very disappointing walked in to have an alteration done on a costume but I guess the little old lady doesn't know how I asked her to re enforce it and it can't be done she says wtf is that shit about?! I guess I got to look for someone more skilled to take the task read more

I brought in a coupon upon pick up and they would not honor it as I should have brought it at time of drop off. I was surprised that they wouldn't honor their own coupon for 10% off especially for a new customer And they charged me $26 to alter a sleeves shirt. They are very nice and the product result was good but too expensive for my wallet. So they lost a customer with a lot of business to give over $2.60 read more

Place is horrible. Took a pair of slacks for dry cleaning. Not only was the stain still there that I ended up removing with a damp cloth the hair from our dogs was still on the pants. They obviously just pressed the pants, put them on a hanger, and put plastic over it. Pretty pathetic! read more

This in in response to mat k comment for one you had your pants cuffed and tapered they were 22.00 each then you came back into the store to ask me if we could press them so I added it to your bill then when you picked up my husband gave you something off the bill just wanted to set the record straight read more

I was looking for a place near my work and this was the only dry cleaning/alteration place that had a review, so I went. I took my dress in for an alteration on Saturday and it was done by Tuesday. I'm very happy with the end result. I plan on going back if I need any more alterations done. The staff was very nice. Very happy! read more

I'm absolutely satisfied with Mrs. Gloria and Mrs. Louisa!!! They saved my life after davids bridal effed up my dressed! And told me i need to pay more for new alteration change!!!! They also tailored my bridesmaid dress and it had confusing material and Louisa nailed it to perfection!! Thank you lovely ladys!!! read more

she altered several of my dresses. no complaints

I had a bridesmaid's dress altered for a wedding. It only took 2 days and it was PERFECT! So many other places were much more expensive and couldn't turn around the dress in enough time. I would definitely come back. Thanks! read more

I WILL WARN YOU TO NEVER EVER EVER STEP FOOT IN THIS PLACE! After not accepting my coupon for 20% off, i was then charged .50 to use a CREDIT CARD... Now being in the business i know it is illegal to charge a fee when using a CREDIT card... These people are absolute gold diggers, they could have made 2 more sales but due to their unprofessionalism, we will no longer be doing business at that hole int he wall! read more

I was looking for a dry cleaner in Simi, saw a coupon in the mail, lets give them a try, a little pricey compared to others, good quality but must pay cash to use coupon. Would be nice if coupon would say that. Aren't you trying to gain new customers? Will this customer come back? Hmmmm read more

I have gone here before and this was kind of my go to place. The male owner is so great! Very helpful! However I went there awhile ago and my top was ruined. I had fringe on my top and she returned it tangled and didn't seem to care just said that's what happens through the machine. Then was quite rude. For this reason I will not be returning read more

excellent service! the lady that does the alterations does excellent work!

Took a $58 dress shirt in to get pressed for an important date. Came out with a huge stain on it. They got very belligerent with me claiming I brought it in like that and that there was nothing they could do about it. I took it over to Joe's Cleaners in the Sycamore Plaza and they got most of it out to the point it was unnoticeable. (I was under a time constraint and they did what they could). AVOID this place at all costs. I will NEVER go back to them. Joe has my business now. read more