Service and quality of work in tailoring and cleaning- always on time and perfectly ironed. Have been bringing my clothing, rugs and bedding there for over 3 years now, since I moved from Los Angeles. Very happy with the degree of excellence of their finished product. read more

This dry cleaning has the best service! Super helpful staff, been going here for years.

I don't see why people have given such poor reviews, Mrs. Lee is very kind. I have never had a bad experience at this dry cleaners. She's also very good at basic alterations. read more

Why didn't I read these reviews before coming here? I should've known that something was fishy when the man wouldn't tell me the price when I dropped off my shirt. I broke my zipper on my shirt, and I needed that fixed. I came on Monday to drop it off and when I asked how much it would be he gave me an excuse saying it depends on the material and etc. Also, he initially told me that it would be ready by next Tuesday, which I thought was unnecessarily long, until I explained to him that I needed it by this morning. They didn't call me to tell me that my shirt was ready. Instead, I had to make my way over hoping that it was ready. Once I came to pick up my shirt, the man told me that my total came out to $18 to fix my zipper. I'm sorry, WHAT?! How does it cost $18 to fix a damn zipper when some SHIRTS even cost that much. When I asked him why it was so expensive he began telling me how none of his customers complained about the price when evidently, others agree with me. Trust me when I say AVOID THIS PLACE!! There's so many other Dry Cleaners around the area that it's not worth spending so much more on not so great service. I'm still pretty upset. read more

My family and I have been going here for over 12 years and we have always had a great experience! The owners are professional and passionate about their business. For example I had a bridesmaid dress that needed multiple alterations just weeks before a wedding and it came out better than I could imagine I was so appreciative. I would definitely recommend their service to anyone! read more

I've been coming to this dry cleaner for over ten years. I've moved a few times and have tried many others in the area but was disappointed with the results. Either they took too long and/or I had to take stuff back since items were not fully cleaned. My work even offers a pick up/delivery service but I continue to drive out of my way to these guys. I've had everything cleaned from shirts, ties and pants. I've used them also to fix small seam repairs and tears in clothes and had my pants hemmed. I highly recommend this place for all dry-cleaning needs. read more

Best in the city! Perfect for any special customizations you might need which is like me for all my outfits...I get everything I wear altered. Idk what I'd do without them! read more

I have been a customer for years. Have always been pleased with their services. I've had alterations & cleaning of both clothes and comforters. Have never been disappointed. This week I took my son's authentic autographed Dodgers jersey for cleaning. It had chocolate, mustard & dirt from years of wear. Not only did it looked like new, the autograph did not fade! Even my son was impressed. Thanks Promenade for such quality work. read more

I can't recommend Promenade Cleaners enough! This is a family owned business that has been a staple in our community for over 25 years. If I ever need a hem on my pants or a dry cleaning I come here. The turn around time is so quick and prices are great. The owners are warm and friendly, we need more businesses like this in Simi Valley. read more

I'm just putting on my dirty pressed shirt. Ugh!!! I hate this cleaners so much. DO NOT DO BUSINESS HERE!!!!

Mrs. Lee is the BEST! It was 108 outside today and not much cooler inside where she was working hard. She stopped to measure 7 pairs of my pants for hemming. In between my try-ons, she also managed to measure a man for hemming for two pairs of warm up pants he needed in less than 2 days for an international trip. She said "no problem." She has always done a great job and she is the DEFinition of "grace under pressure." NO matter how hot or busy it gets, she is the loveliest of people. read more

Is there any other way to say " I hate this place" other than saying "I hate this place?" Yes, I am sure many of you will scratch your heads at this assessment, but then again, you probably have not had to deal with them for anything other than their overpriced dry-cleaning, which, as far as dry-cleaning goes, is average. If you truly want an exercise in blood-pressure popping frustration, try having a new zipper put on a jacket hood collar. The zipper on my black military coat was brass. I wanted black. Thought that was clear, but when I go to pick it up, it's still brass, just newer. When I told the woman that there was a mistake and the zipper is supposed to be black, she responded, "Is black!" and points to the black FABRIC on either side of the zipper. My previous zipper was exactly the same. For all I know, they did nothing, but I paid, and asked if I found them a black zipper would they put it in and not charge me again? "Yes," she said. So begins my many visits with zippers that are 1/4" too long or 1/2" too short, according to the woman, who's English is practically unintelligible. Every time I returned a zipper to the fabric store, I was asked, "Does this woman even know how to sew?" and would explain how any of the zippers would have fit. Finally, I order a zipper FROM NEW YORK that is exactly the length she gives me on a piece of paper. I bring it in and she says it is too short. At this point, I am ready to strangle her, but she has my money already. She measures again, gives me a different number, and the man in NYC is kind enough to send me another for free. So now I hand her the exact length--it has taken six weeks--and ask when it will be ready. "It cost you twenty dollah." "I already paid you. You said you would do it again for free--and I even paid for the zipper!" I shouted. "You take too long. Now it twenty dollah." After I call her a thief in front of one of her customers, she flashes me a grit-teethed smile and says " You leave store now! Bye bye! You leave." I left, I will never return. I suggest you never go in the first place, but that's just my opinion. read more