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    Elite Cleaners & Alterations

    4.8 (308 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    Services - Elite Cleaners & Alterations

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    3 More Services

    Ironing

    Laundry wash and fold

    Stain treatment

    Elite Cleaners & Alterations Photos

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    Recommended Reviews - Elite Cleaners & Alterations

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    Super professional! Very nice and made my jacket beautifully clean !! So happy with my experience

    Felicia C.

    I had a very disappointing experience with this business, specifically with my wedding dress. Not to completely discredit them, I do believe they offer reasonable prices. They were also very friendly when I first used their service for my bridesmaid dress, so I thought I could trust them with my wedding dress. Unfortunately, my wedding dress was too difficult for them to handle. Yes, it was very dirty at the bottom when I brought it in, which they made very clear after the fact (however, I don't know what wedding dress isn't dirty when it's dragged across the floor/ground all day, so can you really be surprised?). They said they dry cleaned once and wet cleaned twice, but it was still very much stained. They didn't want to clean it any further to prevent damage. I'm fully aware that wedding dresses are vulnerable to permanent stains, so I reluctantly accepted it even though the dress couldn't be restored to how it was before, not even close to it. The owner offered to refund my $125 deposit (which he denies later) if another dry cleaner would be able to clean it. I decided to get a second opinion - this other dry cleaner offered to spot clean to determine whether or not the stain was actually permanent. They were able to get the stain out (pictured) and didn't charge me for the test clean. I can only guess that Elite didn't try as hard or that they don't have the knowledge to remove the tougher stains. I came back to Elite to politely ask if their offer to refund was still on the table. They changed their tune real quick. They were no longer friendly and quickly became frustrated and conveniently denied ever offering a full refund. It's not my fault that they didn't have the skills or expertise to get the job done. They were obviously bothered that another business was able to accomplish what they couldn't. Sure, they put in some effort, but I don't think they provided quality work. They said that they are going to respond to my review with a picture showing how dirty my dress was when they first received it. But if you claim to be a professional dry cleaner, you would 1) be able to remove the stains or 2) you would know better not to accept something so dirty that you already know that you would have difficulty cleaning. I think it just goes to show that they're not the best out there. Ultimately, my issue with them is that they shouldn't have accepted something they couldn't handle and force me to be ok with the outcome and not offer any form of compensation. So, if you have something that's not complicated, this place will suffice - I'll give them that. But save your money if you have something more advanced. My regret is that I didn't take it to the other dry cleaner first to avoid all of this - now I have to pay a total of $400 for something that should have only costed me $250. And it sucks to see that this doesn't seem to be uncommon. It sounds like I had a similar experience according to Sing W's review - I'm glad she only paid $50 instead of a painful $125. Never coming back and I hope they feel good about getting paid for a poor job.

    Jacket after cleaning - check out the before !
    Rachael H.

    Thank you Elite Cleaners! Jacket came out better than expected! As you can see from the pictures below, jacket was very dirty from alcohol and food stains all over the front. Also, stains were more than 2-3 months old. Didn't think my jacket could be saved but Elite Cleaners saved the day! Definitely saved $100s on not having to replace my favorite sports team jacket! Service is great. Price is competitive. Cleaning is fast. Will be using Elite Cleaners for all future Dry Cleaning. Thank You!

    Ravi B.

    Tried looking for a good cleaners/alterations and found this place. Had very good Yelp reviews (5 stars) so I thought I'd try them out since I just needed a to dry clean a jacket and reattach a button. I thought, simple enough. Right? Dry cleaning aspect, jacket came back perfect. No issues there However when it came to reattaching my button, they did a horrible job. The reattached button ended up creasing my jacket since it looks like they didn't flatten out the fabric beforehand. I mentioned this to the lady working in front when I was picked up my jacket because the fabric underneath felt shifted and wasn't flat. The lady said that was the jackets condition when it came in and blamed it on maybe previous alterations. I thought, oh maybe she was right? Maybe something I didn't notice However once I got home, further inspection showed that they just did not do a good job on attaching the button. There was sooooo much thread under the button. Then you could just see the crease for where the button is reattached that it was probably done too tightly that now it pulled the fabric causing the crease. I wouldn't bother coming back for them to fix this because I already tried telling them something was wrong when I picked up my jacket. Instead of listening to my concern, they just brushed it off. Sure, it's just a button. But if this is the quality and attention to detail they do just for a button, what more actual alterations? Sorry but no thank you,

    Pants

    These guys are magicians. Several dry cleaners couldn't restore my pants, but these guys took my pants and removed all the paint. Thanks for the great job.

    Rebecca B.

    Found this gem through a friend and I'm always going to come back for their service! My wedding dress was almost impossible to clean because the train got really dirty, literally, full of dirt on the train. And the beads on the back of dress had a risk of melting if it goes through high-temp cleaning. But thank you Elite Cleaners - it was so thoroughly cleaned! I also got some alterations done and the pricing was a lot more affordable than I expected. Professional or everyday dry cleaning? I'd go here any day.

    Bridesmaid dress on the right

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    4 months ago

    Excellent service. They did a job on my suit. Good value pricewise. And very near to my place.

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    2 years ago

    Great service, price, and work! I took my ink-stained white dress and they did a wonderful job with it.

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    2 years ago

    Best dry cleaners in Glendale..good quality..cheap prices ..Ibrahim the candy man and Najat are the best

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    Elite Cleaners & Alterations Reviews in Other Languages

    Ask the Community - Elite Cleaners & Alterations

    Does this business deep clean canvas sofa slip covers, cushion cases?

    Hi Cici, We had cleaned sofa and cushion cases before. We need to see the fabric at the store in… Read more

    Is your dry cleaning eco-friendly? Do you use any eco-friendly or green services?

    Hi lauren …our dry clean machine is eco- friendly…for laundry we use the best detergent and conditioner… we have the machines in our store (plant) …hope see you soon

    How much would it cost to clean a long coat?

    Hi ...cleaning coat start from $10 ...it depends how much long or heavy...we clean the garments in the store..hope see u soon

    Do you clean/wash pillow? I have a couple of pillow to wash but my laundry machine is small and I don't like to take them to laundromats. Also, how much do you charge?

    We clean pillows...price depends on size...our price is fair ...welcome anytime

    How much do they charge for a men's suit?

    Hi ...dry clean suite is $10 ...pants $4 ...we have the machines...we clean and press garments in our store ...hope see soon

    How much for a taper on dress pants/slacks?

    Do they do laundry pickup/delivery?

    Hello Gil, We do pickup and delivery for a minimum order of $50 of dry cleaning. However, this might vary depending on the location for example over 3 miles we charge like… Read more

    Do you offer same-day service to hem a pair a pants?

    We can do same day service for cleaning...alterations need time.

    I have a few dresses that require dry cleaning that my cat peed on. Are you able to clean them and get rid of the cat pee?

    Hello Megan! We would be more than happy to help you. You can bring them in we will check one by one and let you know what is the best thing to be done for them since we clean it here we do not send out!

    Hi how much to taper jeans? also is it more if i want to shorten the jeans as well?

    Hi ...Taper jeans is $ 18...shorten regular is $ 10 ...original is $ 18..and after AlterTion clean or press for free

    Where is your adress?

    1242 W Glenoaks Blvd Glendale CA 91201. Across the street from Glendale dmv and next to dominos pizza

    How much does it cost to get a queen sized quilt dry cleaned?

    Dry cleaning for Queen size comforter range between 15-25 dollars depending on how detailed it is. You can bring it any time and i am sure you will be satisfied by the quality and the price. Hope to see you soon.

    Does this facility clean area rugs? Particularly shag area rugs?

    Hello Stacey sorry for the late response. We don't do it at our store but we can send it out for you to another special store but they pick up every Monday and they bring it back the following Monday so it takes about 2 wks to be done. Let me know… Read more

    View All 23 Questions

    Review Highlights - Elite Cleaners & Alterations

    Najat helped pin my daughters two dress slacks for hemming and taking up the sleeves on the dress suit jacket.

    Mentioned in 34 reviews

    Read more highlights

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    They are perfect and very professional .My family has been going to them for a long time and now…read moreI'm also taking my clothes there they are amazing and fast . I love this place and their service,They are very professional and staffs are very friendly . And they do very nice alteration job . This is a the best place over to get good quality dry cleaned service . I'm very happy for this tru find.

    Wow this place was bad…read more Wow this place was bad. Oh, I'm sorry. Did I just repeat myself there for a second? Pardone moi. O.K., folks. This is why I like Yelp. It's good to have an online community you can go to to warn others about something really awful. I went in with a backpack (big for traveling, not for school) that I wanted cleaned because I used it to...travel... and it was disgusting at that point. I know that that's not the average thing people take to the cleaner but still...the woman with whom I had my interaction...wow. She looked at me as though I had descended from planet Wack-o when I told her what I wanted done. Just...looked at me. A blank stare. Like I had Dr. Spock ears, eyes that spewed green pus and a third breast from which I was prematurely lactating. So after speaking in declarative statements (example: I'd like to get my backpack I recently took abroad dry cleaned, please) I moved on to inquiries; they consisted of the following: Um, hello? (I'm standing behind the counter looking at her. She's standing on the opposite side just staring blankly at me and not talking.) Excuse me? (I'm waving at this point.) Do you speak English? (She nodded in the affirmative at this point.) Um...can I please get my backpack cleaned? Silence. Hello? She interjects by asking me why. I told her (again) because it was dirty. She said it didn't look dirty. I then proceeded to show her where I spilled Turkish coffee all over it on the inside. She told me to wipe it with seltzer water. I asked her if they provided the service of cleaning bags. She said they did. I asked her if they could clean mine again. She just looked at me. Stared at me. Like I was asking her to dangle the keys to her brand new Benz in front of a bunch of car-jackers and say, "Nah nee nah nee boo boo!! Betcha can't steal this!!" I couldn't understand!! What in the heck was wrong with this woman? She just continued to stare at me until she said she didn't WANT to clean it. Not she couldn't. She didn't want to. I just looked at her in a state of complete dismay. I'm glad my mother taught me control my temper. I came THIS CLOSE to just losing it right there. All I did was walk out. I've never had such a strange experience. I don't even know what to say. That was one of the most peculiar experiences I've ever had. I just had to sit in my car for a second and process it all before I went home. Wow this place was bad.

    Pristine Cleaners

    Pristine Cleaners

    (102 reviews)

    $$

    Updating my review to 4 stars…read more I picked up my items today, and I'm pleased to say they look great, as they always have. The tailoring was done exactly as expected, which is consistent with the quality I've come to rely on after being a customer here for many years. The storefront employee was contrite, offered a sincere apology, and provided a full refund for the order. While the refund itself was not the primary issue for me, the principle behind it -- acknowledging the inconvenience and taking responsibility -- meant the most. I truly appreciate the professionalism shown during this follow-up interaction. Based on how this was handled, I am willing to look past what I hope was a one-time issue and continue using their service moving forward. End of update ________________________________________________________________________ I have been a loyal customer of this dry cleaner for many years and have consistently trusted the quality of service--until my most recent experience. Last week, I brought in two pairs of denim. One pair was to be cleaned and used as a tailoring reference for a new pair. I prepaid for the services and was given a written promise date of 2/14 for pickup. When I arrived on the promised date, I was informed that my items were not ready. The employee at the front counter, who appears to be new, simply stated, "Sorry, we don't have your items today. You'll have to come back Monday." There was no acknowledgment of the inconvenience of making a trip on the scheduled date, nor any effort to offer a reasonable accommodation. When I expressed concern, the situation became more disappointing. Instead of taking responsibility for missing the promised date, the employee turned the issue around and said, "You've been coming here for years--when have we ever made a mistake for you?" It felt as though he was using my long-standing loyalty as a way to dismiss the current mistake, rather than valuing it. Being a long-term customer should not be used against someone to minimize a legitimate concern. If anything, it should warrant greater care and professionalism. When I reiterated that I was relying on the written promise date provided to me, he escalated the interaction by raising his voice, speaking over me, and ultimately suggesting that I take my business to another dry cleaner in the future. Mistakes can happen in any business. However, how those mistakes are handled is what defines customer service. Unfortunately, this interaction reflected very poor service, particularly from the new storefront employee. It was surprising and disappointing, especially given my many years as a customer. I will return on Monday to retrieve my items and hope the matter concludes more positively. Depending on that outcome, I may revisit my review. However, the way this situation was handled was not appropriate and not the level of service loyal customers should expect.

    I wanted to share a recent experience I had with Pristine Cleaners regarding an alteration. I…read morebrought in a dress to be taken in, and the woman at the counter, who seemed quite annoyed, immediately stated it wasn't possible because there was "no seam." She then dismissively handed the dress back.ti be honest she seemed TOO LAZY to even TRY However, I took the SAME dress to another tailor, who was able to complete the alteration in just 3 days without any issues. What the hell is she talking about "it's impossible" to fix this dress Also I wanted to share a story about a pair of Abercrombie and Fitch jeans I bought almost two years ago. Unfortunately, I can no longer return them, and they don't make smaller sizes in this specific style. When I had tried them on, they were quite large, to the point where she felt it was ridiculous and that I would need to go down three pant sizes. She attempted to fix them, and they looked decent, but I believe the tailor I took my OTHER DRESS she claimed was IMPOSSIBLE TO FIX could have made them look even better. Regardless, these jeans were just sitting in my closet, so I decided to try and do something with them instead of letting them gather dust. that being said I will never return to pristine cleaners ever again The lady is usually in a badass mood ANYWAY

    Elite Cleaners & Alterations - sewingalterations - Updated May 2026

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