More cameras and security. Better staff that understands when your storage unit has been robbed by…read morestaff and all your life long belongings are gone they should care but they don't

Be very careful of this company and its poor business practices. We have been with them for just…read moreover a year and they have increased their cost twice. The first increase was for 13% their newest increase will be 36%. Customer service is fair and the facility is kept clean for the part. We have had some issues with bugs getting into our unit. I strongly suggest you think twice before using StoreQuest as your storage provider. We will be looking for a better company next year.

Extremely helpful, Steve and his team were awesome, helped us find the perfect sized unit for an…read moreamazing monthly rate!

We needed to rent a storage unit and found Security Public Storage. They had big sized storage…read moreunits that we needed, and same day availability to boot!! The employees have been very friendly and helpful, except one (but I think they were a substitute and not the usual crew we see). Kat, Ashley, and Ashley have been great! The access hours are 7 days a week (except major holidays) from 6am -- 10pm. I wish they were open a little later even a few hours later (like midnight). But I don't think that will change anytime soon, if at all. :( All-in-all, I would recommend, especially when they run specials. It is a great deal.

Placed my items in public storage for three months, the last month the price went up. Upon picking…read moreup my items, my things were covered with rat pee and poop. After moving my items out, I was charged the following month due to me not properly "moving out" by not taking the lock (public storage lock- not usable or useful to me). Payment was non negotiable and had to be paid even though items were moved out before. When i explained my situation, the office clerk did nothing but mentioned collections and my credit being affected if not paid. I ended up paying another months payment along with the late fee. Of the items I retrieved from the storage, 70% percent had to be thrown away. These were my actual, priceless items. They're irreplaceable. Due to me not having insurance, nothing was covered and so I'm just without. The reason why I did not get insurance this time was because I previously had my items stored and the same thing happened and insurance didn't do anything about it. I transferred storage places and another time I had my unit broken into and insurance/police were intolerable (even though I was calm and patient during the whole ordeal). Upon moving back to this location, I'm already dealing with a lot of things and this put a damper on my life. The photos don't do justice as to what I had to deal with at this location.

Tricia was awesome, she worked with me to lower my monthly rate. And when there was an issue, she…read morewent the extra mile to make things right.

Very happy with them so far. Alex really is very kind and…read morehelpful, It is clean and has a safe feeling to it I am pleased.

Went to the front office with some questions, Rebeekah was AWSOME!!! great customer service and…read morevery professional!!.

Secure storage facility!…read more My family was drawn to Derrel's Mini Storage because of their "Buy 6 months, get 6 months free" deal. Although their rates are definitely pricey, it is worth it for the added security. Every renter gets a personal code to use at the gate when entering the facility. Once you enter this unique code, it disarms the alarm system of your unit. If you fail to enter the code and your unit is opened, the alarm will trigger in the main office that is always staffed with someone watching the multitude of cameras around the facility. The units themselves are also very secure, with a chain pull, latch, and padlock. You have the option of buying a lock from them or brining your own. Regardless, I recommend a cut-proof lock for added security. When you leave, you enter your code again at the gate and it rearms your unit. The units themselves are very nice. There are a huge selection of size options. They are very clean and have pest management in place. In each unit and around the facility there are rat poison stations. They specified these are in place for prevention rather than treatment. The units also have a good structural quality. The wood is not rotted out, there are no leaks, no cobwebs or signs of pests, and no stains on the concrete slab. It seems like the temperature and humidity is well-maintained throughout too. The unit we selected did not feel overly humid or dry. I also appreciate the added chain to keep the garage doors held open when you're in the unit. I feel confident storing my belongings here!

Bob and I have have no problems. Ew moved away and left our stuff there (for awhile) and it has…read morebeen safe. The staff have been very helpful. Thanks

I opened up a storage unit at the beginning of 2025 in Modesto California. Had the unit less than…read morethree months and got a $60 increase. Now in November, I'm getting an $80 increase. This is highway robbery ! Very bad business practice should be illegal. Beautiful facility but crooked people. Will locate another safe place to put my things temporarily and will never do business with this company again.

The people up front are really nice and helpful but the rent is way to high and the fact that they…read more open at 9;00 and close at 6:00 definitely a inconvenience.

This place is actually VERY secure!!! For the price, You get a bundle of a perfectly secured…read morestorage WITH an alarm, Regulated hours, And a motion sensor light when you walk into your unit!! Donna got me situated upon arrival, Had the MOST AMAZING energy through my entire visit, Gave me a tour of the place and made me feel like family very fast, she is AWESOME!!!

Donna and Laura are very friendly and knowledgeable. They answer any and all questions that you…read morehave. I would highly recommend SPS Riverbank based on the office staff alone.