Just moved to a new house and was stressed about how I was going to do it all by myself a friend recommended this company and I was not disappointed At all I had 2 men named nick and Alex that came and worked so well everything got done in no time ! not only were they quick but they made sure they were careful with all my belongings I never once had to worry if anything was going to get damaged if anyone ever needs some movers I highly recommend read more

I had a fantastic experience with A#1 Movers! Nick and Edward were absolutely incredible--they were extremely helpful, fast, and handled everything with complete care. They made what is usually a stressful process run completely smoothly from start to finish. I couldn't have asked for a better crew. I highly recommend asking for Nick and Edward if you want the job done right and efficiently! read more

Nick & Alex were mine and my moms movers and they were quick, efficient, hilarious, and they did their best to make sure nothing was damaged. I really appreciate them and A#1 moving for getting us in and out! 10/10 would recommend!! read more

Very nice. Scuffed up my new floor with the washer/ dryer combo. A couple pieces of furniture are damaged. They were late to the moving time. They accidentally took our toolbox with them even after checking their truck. So we had to drive all the way to dallas from denton to get it back after a very long wait for the confirmation that they even had it. A couple mugs were shattered. Then when they were moving the boxes in they were rough when bringing them in. A couple boxes were crushed, luckily nothing too delicate. Overall it was 400 dollars and took them 2 hours. read more

These guys did a great job when I moved from Grand Prairie to Benbrook. I asked them to add a stop for loading and they made it easy. They were on time, efficient, and very reasonable. I would recommend A#1 very highly. read more

The worst movers ever! They took 4 1/2 hours to move 12 items. I finally told them to leave at 4 hours and they remained on my property. I felt so uncomfortable. My new white couches are damaged. I would NOT hire them at all. Be cautious! Apparently per Juan they were sub contractors. The invoice wasn't right from the beginning that should have been my first red flag. Do not book with Juan, Jay, Jared or Marcus, these are not PROFESSIONAL movers. read more

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Be on time and better communication, Horrible experience I took off to get my move done now i have to take off again because they are late and way pass the time frame from the arrival. Don't go with this company! read more

disappointment for company server! Not on the time, not come help our moved. Tell lie with customers dont wanna come when we had email and text by phone . disappointment zero Star read more

Movers were great! They worked quickly and wrapped everything tightly as to not damage my belongings. 2 men moved my whole storage unit to my garage in 2 hours for only $300. Good value. read more

My husband and I used A#1 movers to move our one bedroom apartment to our new house. We were able to get a good deal making our move affordable. We had three guys come out and they all worked fast and very efficiently! They had boxes to hang our clothes, packing wrap, furniture covers, and lots of tape. They came very prepared! They were all very nice and respectful. We are very grateful for their work and if we ever move again we will definitely use them again! We were very pleased with the service! Thank you guys! read more

Had a great experience with A#1 recently with a small move of 3 large appliances. Crew showed up in a timely manner and got to work. We had a slight problem with the water connections of the appliances so the initial crew could not take items to the new location. However, once the problem was resolved with the plumber a new crew was able to come out the same day and move the items locally. Very thankful everything could be done in the same day. read more

So, I had a crew of 4, team lead was Dominique. I meet them at my storage unit, signed papers and discussed a few things w/ Dominique. I left as I had to sign my lease pay my deposit etc before these guys showed up at the apartment. I then went back to my storage, Dominique and I walked my storage unit to see what was left to load in the truck. I saw my marble top buffet table standing on 4 legs and a few other boxes. I got everyones lunch order and left to get us all lunch. Came back and the truck was loaded up. They ate lunch then meet me over at the apartment. I had gone to get them a case of water. In the meantime I called Dominique to tell him where i wanted my buffet table and that all the boxes where labeled for correct room placement.. When I came back I walked into a room full of boxes in the middle of the room, there where boxes on my patio and in my patio storage. There was no organization. I saw my buffet table was where I told him to put it however, it wasnt upright. Instead it was laying top side down with the legs up in the air. I didnt have time to address that as Dominique was saying we are running out of room to put more boxes. So I had to organize, carry, and stack the boxes into the correct rooms. Upon stacking the boxes against the wall I saw a piece of broken ceramic of which I placed on the bar counter. ...after I paid for the move , left a good tip, and everyone was gone. Eventually I started unpacking. I walked over to my buffet table and saw one of the legs had a huge crack in the wood, I touched it and the leg fell off. I then touched the other legs and same thing happned. 3 legs fell off my marble table. THIS IS Y THIS PIECE WAS STILL ON ITS BACK! NOONE SAID ANYTHING TO ME ABOUT THIS DAMAGE! I then saw a lamp, wrapped in clear plastic wrap, sitting under a table. First of all this lamp was part of a set. Second I packed both lamps in a big sturdy box with lots of padding. So why am I seeing one lamp not in the box I packed them in and wrapped in clear plastic wrap that was not my doing? I realized the piece of ceramic I found was the other matching lamp. I then started looking around and I noticed my boxes were smashed and clear tape was wrapped around some of the boxes to hold the contents in the box...i called a1 movers to report the damage, so far. Long story short, these idiots put my marble buffet table in the truck on its feet. Then piled alot of weight ontop of this table causing it to buckle in the truck. Everything on top came crashing down. Thats why the boxes are smashed, and my pottery, lamps are broken and my marble table has 3 legs that completely broke off and the marble top is cracked. THE NEGLECT AND INCOMPETENCE THAT WAS DISPLAYED BY NOT ONLY THE MOVERS BUT BY JUAN THE OWNER WAS ABSOLUTELY DUMBFOUNDING. There was more damage that was done as I unpacked. Moving forward Juan the owner "wants to make this right by me" as he proceeds to tell me about the .60/lb liability. Except Juan doesnt know his own policy as the policy states "....UNLESS THE DAMAGE IS CAUSED BY ONE OF THE MOVERS, then they are only liable for .60/lb in damages." Guess what Juan you have alot of damage on your hands. Anyway I didnt know that information when all this happend.So at this time the "claims adjuster" comes to my place. He shows up with wood putty and wood glue to fix my the legs on my table. This guy is someone who works for A1 movers and got promoted to claims adjuster per our conversation. He doesnt actually work for an insurance company. He glued my 3 legs onto the table and was to come back the next day to finish the job, he no showed, no phone call, no txt.....2 weeks go by and Ive been txting him of when he is coming back over.. I finally get a txt from him telling me he has been in the hospital etc. Then I discovered the claims adjuster glued the legs to the wrong corners of the table. Now my table isnt very sturdy.......Whatever, Im done dealing with this shady company. Ive disputed the whole move with my bank, provided evidence. My bank will ACH the money from A1 movers and then I will sue them for all my damages since a1 movers are responsible for all the damages due to thier incompetence and neglect of not being professionals and knowing thier job. Then I will take them back to court for my lawyer fees. Just think Juan had you put your big boy pants on, took responsibility for the incompetence your movers displayed, and involved yourself, like an owner with integrity does. This situation could have gone a different direction. read more

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Moving experience was exceptional. The best movers I have ever used. The were professional, organized and prepared to handle all what needed to be done. They prepared each item to protect from any damage and worked as a team to maximize productivity. They delivered all goods to my storage facility and had a magnificent approach to organizing everything Quickly and neatly. Even the Faciliy Mail avdf read more

Worst moving experience I've ever had in DFW. Went with these people because of a recommendation of a friend. I was quoted by Juan for about $350-400. Needed to move Furniture from a one bedroom apartment in Dallas, first floor, which was less than 900 sq feet. And we took about 8 large boxes to our new home ourselves prior to the movers coming.One stop in Rockwall to pick up a sofa and a small coffee table. Going to Plano. All communicated via email to Juan before the move. Received a call the day before the move to confirm information. Day of the move, movers call me and have no idea that they're supposed to pick up in Rockwall and the actual furniture was in Dallas, and that they were then going to Plano. They also brought a tiny moving truck and were first telling me they would have to make two trips! Tell me why 9 and a half hours they're still moving my stuff?!? Tell me why a move of that size cost me $900 and I had to literally tell these people to cut it off? When I asked for updates because I was concerned about how long this was taking, I didn't get a response until a few hours later. The mover himself was asking for an additional $100. And then I'm getting attitude from one of the movers wanting a tip. I would love to tip under normal circumstances, but when I'm quoted $350 and getting charged $900, nah. Get the tip from your boss since he ripped me off. Slowest movers in DFW, complete rip off. I communicated to Juan how unhappy I was with this whole situation and he said he would speak to his manager and to have a good afternoon. read more

Unfortunately, We did not heed the warning of the 1-star reviews. We regret it now. When the movers left, so did my custom wedding band set. We called the owner, but he has not returned our call. We plan on moving forward with legal action. IF, after reading this review, you still choose to use them. Please move your valuable yourself, even if they are housed in a case. Move them yourself. read more

There are professional thieves. They will steel a lot of your stuff. Be careful. They stolen my a lot of ammunition, my gun magazine and a lot of other stuff . I'm going to file a police report . read more

A#1 Movers - Professional Thieves - Movers Near Me - Dallas, Texas

I had the worst experience of my life ever working with this company. It took the team 8 hours to load my belongings. The mover lied and said he loaded my tires and never did. They brought things to my new house I asked them not to take and left a ton of my things behind yet when I asked him he had no recollection if anything was left. They didn't even go back in to check. When they got to my new place they just threw my couch pillows on the dirty ground so I went and picked them up. All of my every expensive mirrors had broken pieces, my brand new chairs were all scratched up, my brand new bed had damage to the wood, my new coffee table was damaged and bases were broken in my box. One of my boxes came up missing with 10k worth of brand new clothes. They kept leaving my items on the elevator and people were riding the elevator with my things in n their possession. I spoke to the owner and he did give two hours off, but his staff left a bunch of items behind. Finally the next day I was waiting on my items the owner promised would be picked up by 9 am to tell me he couldn't and tried to brush me off another day. Wow terrible business. I told him so it's guck me then correct? It's not my problem he can't find reliable help. He then got in touch with another crew at which I was waiting yet another day to get my things and I finally got them around 7pm. Nothing was streamlined, complete chaos. Then I had to file a claim and here it is Tuesday and my move was Friday. They don't care about any of my damaged items and offered me .60 cents with the weight of my items. Unbelievable. They destroyed my items didn't even wrap 95 percent of them lost 10k worth of brand new clothes with tags on them and basically tell me I lied. Here is their claims guys response. We checked in with our inventory manager to see if anything was left behind the following day. We also double checked our cameras and we didn't see the movers leave with any box. So let me get this straight, it's okay to lose someone's things, damage brand new furniture per the owner and I just have to deal with it? So disrespectful and unprofessional. I sent claim pictures to the owner and two additional people to have to turn around and send them again. Why even ask for the damages if they don't communicate between each other. This is by far the worst moving company and people are lazy and not trained properly to handle your items. FO NOT USE THIS COMPANY EVER! You will REGRET IT! Read more at: https://www.mymovingreviews.com/write-a-review/step-1 read more

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I entered a contract with ABC Movers Dallas for 4 movers and 1 truck/s, at $185/hour and a $100 deposit to move me from 4016 Catfish Creek, Prosper, TX 75078 to 2200 Dr. Sanders Road on 8/28/21. Before my move date, I received a call asking if I minded multiple trips. I specifically said I do not want multiple trips. On 8/28/21, 4 movers came with a surprisingly small truck and began moving at 9:22am. The truck did not have a lift in the back to assist with getting the refrigerator, heavy Kamado Joe Grill and my 75-inch Sony TV in the truck. Around lunch time they told me the truck was full and they needed to make an additional trip. Before delivering the first load to 2200 Dr. Sanders Road, the four-man crew stopped for lunch. They were gone for 1.5 hours. The 4th person never returned. My contract stated 4 men and a truck at $185/hour. They unloaded the first load and then two men returned to 4016 Catfish Creek, Prosper TX to finish loading the large items such as the heavy the Kamado Joe Grill, the 75-inch Sony TV, the refrigerator and a handful of other inventory items. The third man stayed at 2200 Dr. Sanders Road to begin assembling the beds. The 4th man never returned to the job. After a full inspection I realized: 1. I was missing a large decorative vase that went with two others (Exhibit A). I have a bad hip and was not able to go onto the truck and inspect it before they left to see what had been left there. 2. My Sony 75-inch TV was shattered (Exhibit B). The men did not wrap it, nor did they put the blankets on it when they loaded it. All they could say was "Ma'am we have another job to go to after this one". 3. My Kamado Joe Grill was so damaged that I could not even open it (Exhibit C). 4. There were scratches and dents on my GE Profile Refrigerator (Exhibit D, E and F). 5. There were scratches on my dining room table (Exhibit G and H). 6. They did not take the legs off my desk when they moved it. My desk later collapsed, and I had to have it rebuilt. I disputed the moving charges paid through HSBC credit card company. A#1 Movers responded to the HSBC dispute by providing a Contract for Service document that I have never seen, nor did I sign. There were no documents signed by me prior the move beginning. My original contract was with ABC Movers Dallas. I found out A#1 Movers were involved when they provided a response to my HSBC Complaint and HSBC forwarded those documents to me. In addition, A#1 Movers denied any damages had occurred after I provided pictures of the damages to ABC Movers Dallas. The damages above are estimated to be around $4,500. read more

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I did not appreciate the customer service, very unprofessional and not helpful at all.

STAY AWAY FROM THESE MOVERS!!!! Our entire experience from the very first text had started bad and ended even worse. We were given an "accidental" incorrect quote per hour to begin with and management said it was a mistake and refused to honor that pricing. Decided to give them a chance anyways due to limited availability. Well that was huge mistake. They ended up showing up an 1 1/2 hour later than the latest arrival time frame that was given. After texting multiple times saying "about a hour out" (making it 30 mins late-no problem). To "we are on our way now so another 30 minutes" (now an hour late). To finally the entire 1 1/2 hours. Due to this timing delay we moved everything we physically could to the garage to help speed the process along. We were quoted to have 3 guys to help move our items and they showed up with 2 worn out, slow and careless guys instead. WE DID MORE WORK THAN THEY DID! Instead of taking our large electric reclining sofas apart they wrapped both of them 1 time with the thin plastic wrap and decided to shove them through the door to save time. This resulted in both pieces of furniture being ripped on every corner, back, and edges. Not to mention standing them on end and SLIDING them across the wet truck floor by one struggling guy by himself. They did not wrap any furniture in blankets like we were told they would do to help protect furniture. If they "wrapped" them it was only a single time with plastic which was pointless. EVERY single piece of furniture they moved resulted in damage because of their carelessness. Sofas, bed frames, bookshelves, entertainment center, brand new fridge and dressers completely trashed. Oh and they used our personal packing tape since they ran out or were too lazy to go see if there was more. Left trash all over the house from empty plastic wrap rolls to tape rolls. Would have left their tools if I wasn't nice enough to bring them out when they were about to pull away. Don't bother labeling your fragile items because they will not look at this either. Fragile boxes ended up upside down and stacked with heavier boxes on top causing them to collapse. Almost all of our boxes had fallen over in the truck due to poor stacking. Quite a bit had ripped open when they were trying to move them off the truck into the house due to them being drenched. Not sure why they couldn't have backed the truck up closer to the house to help protect from the rain. They didn't even plan out enough room in the truck to be able to fit all of the items needing to be taken. So we had to rent ANOTHER truck to do this the next day. After we started looking at the furniture and seeing all of the damage we were then told no one would be able to call us back for another 2 days. I sent all of the photos of damaged items to a number that supposedly could be seen by all of management. Still hadn't heard anything by 2 days so I had to reach out to get ahold of the claims manager myself. What a joke. He briefly discussed what would be covered with their insurance and that they will get a claim together and reach back out. 3 weeks later and NO CALLS HAD BEEN RECEIVED. So yet again we have to call to see what is happening. Come to find out the photos haven't even been viewed yet (he said they haven't received them, which he finally ended up actually looking and did) and no claim had been filed. After stating "how do you expect me to file anything if I have no model numbers". Well, that would be because YOU never called me. Seriously this is the biggest waste of money, time and energy that I have ever experienced with a company. Save your furniture and go with someone that can actually care for your items like they would their own. read more

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Dee and his team did a fantastic job helping us move! The three movers are very professional. They protected our furniture quite well. We had a very heavy dresser that need to be moved upstairs. They never complained and got it done! Amazing! They are polite and respectful. It was a hot Saturday. Highly recommended! read more

A#1 Movers - Movers Near Me - Dallas, Texas

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I was good with the services up until the time they were supposed to come back out remount my tv. I ended up canceling service with another TV mounting company because they toldme I was told YES well take care of you for sure. Come to happen that they kept putting saying well be out there the time was getting later. My point is its was on the schedule to include unmounnting and remounting the TV its not that difficult. I should have been considred a priority because it was on the work order. They enede up not coming I kept getting the run around witht these guys. Cleaning up their wear house and picking up the mess he needed to clean up was more important than I was. I was furious because its not right. I waited all day for thes guys. This is why I give them a the lowest ratting. No one said let me make you a priority and get this now let me see what we can do to get this done quick.,, No I waited I all day for these this guy Ernesto to come out and to install the TV they never came out.. This is not how to treat a customer to me. I felt since this was their mistake it should have been a priority and they should have found a way to squeeze me in and make time to take care of my tv mounting.. Just a heads up I would make double sure they are take care of you the same day before you use their services. I was not HAPPY.. I should have had the mounted on Saturday instead Im here on Monday waiting on a tech to come out from another company to take care of me. Its not good customer service to me. Yvette Jacques read more

John and Avion moved me out of my 2nd floor apartment into my new home. They were rockstars! I have a lot of heavy crap and they moved it quickly without complaint and without any breakage. Be upfront with the office staff about how many boxes etc. you have so they'll send the right sized vehicle. I lived in a 1 bedroom apartment but I have a ton of furniture and well, just crap, so they sent a smaller vehicle because the average apartment only requires a vehicle that size. I just wasn't thinking clearly when I contacted to set up the appointment. read more

Don't bother calling other moving companies. A#1 has better prices, better organization and better workers. Trust me, I had the best experience with A#1. Mike led the three man crew and they absolutely knocked it out of the park. I'm typically a pretty picky person when hiring people to do a job for me and I don't have a single thing to pick about A#1 and am telling anyone that will listen to call them first if you need a great, reliable, affordable moving company. They are top notch! read more

They were great! I actually scheduled them 2 days before my move but they were super accomodating for my super annoying moving. I had two pickup locations and 2 drop offs with a pretty significant amount of distance among each and they rolled with the punches. They took care of my stuff and made sure to properly wrap it and secure it within the truck. The guys were also really nice. Very reasonable prices! read more

The movers were 3 hours late for the move. Because of this, I could not supervise the loading of my boxes and things, as I had to work in a separate room. During the move, a $1500 purse was "lost". I followed up as soon as I knew it was not packed in a box or anywhere I could have missed. I had searched every spot I could and calmly asked them to look for it in their trucks and just ask around, making no accusations. They have been avoiding calls and emails since. As much as I hate to say it, the whole situation seems shady and it seems as though the purse was stolen and they are avoiding the situation. It was an awful experience and I urge you to not use this group. They offer poor service and are dishonest people. Additionally since posting this review. I immediately received threats from the company via email. read more

A#1 Movers - This is an email threatening to take down my reviews and to file a complaint for blackmail, which as you can imagine is false. - Movers Near Me - Dallas, Texas

I had an appointment from 2-4 today. No one ever showed up and it is now 3.5 hours later. The company failed to call me to notify me of the delay, and they also failed to follow up with me after calling several times throughout the evening. The final straw was the manager, Juan, hung up during my call to escalate the situation. read more

Used this movers and regret it. Manager was rude and lack respect for customer. They inflate time to make more money. They don't trust their clients even when they have been helped. They left my things scattered everywhere and left. Never use them. read more

Christian and Rodney were the best movers! They came back and helped me move some thing I forgot. They didn't have to do that but their customer service was amazing!! You need to try them out. I will definitely go with them again. read more

A#1 Movers - Christian and Rodney! - Movers Near Me - Dallas, Texas

I this company do a service for me on March 4,2021 and all i can say is if they break your belongings do NOT expect for them to keep their word on contacting and replacing YOUR item(s) that they broke. Ive been calling them and they will say they will call back to rectify the situation bit NEVER do! Also I called from a number they know and they didnt answer but i called from a different number theu answered. Seems to me that they are dodging an unsatisfied customer because of something they did and will not rectify. JUST TERRIBLE! read more

How a $355 move turned into $800 move from one two bedroom apartment to another two bedroom apartment with three movers blows my mind. I had even moved a lot of boxes on my own to reduce the amount of work. The movers were nice but the additional 3 hours was totally unexpected. Luckily I had the money and even after paying the lead mover he asked if I wanted to add a tip. My tip is after reviewing the space you may want to tell people based on what you see that it may take us an additional 3 hours. At that point people can decide what is important for them to move and what they can figure out on their own.The only thing that was said was shrink wrapping may add a little additional time but it will even out at the end. That is not what happened. My whole weekend is ruined after paying for this move. read more

Slowest move ever! It took a 3 man crew over 5hrs to move a 1 bedroom apt. Eventhough they wrapped my belongings a lot of things were damaged. My move ended up costing $720. Will not use their services again. For anyone else look elsewhere. read more

Do not trust this company. They ruined my $3000 refrigerator at the time of moving. The body of the fridge and the compressor. After I contacted them they said they wouldn't take any responsibility. I tried to speak with higher level of this company but they rudely ignored me. They are more reputable companies in the market. Do not use A#1 movers! Bunch of unprofessionals! read more

I can not say enough good things about this company!! Felix, Jr, Tony and Drae moved our 2800 sqft home in record time. They were polite, professional, careful and QUICK! They wrapped all of our items with care and made sure to ask me exactly where I wanted my items at my new house. We have moved quite a few times in the past few years and they are BY FAR the best movers we have ever had. I will be recommending A #1 to all of my friends and I will 100% use them again next time we move. Do yourself a favor and book them for your next move. I promise, you won't regret it! Thanks so much for a job well done! read more

Moved 3 times with these guys and highly recommend their service. Prompt and professional, they show the utmost care for ensuring a smooth move. They arrive on-time with all the right tools and stay busy until the job is done. I think they could have dropped my expensive television and there wouldnt be a scratch with how well it was wrapped. And on top of it all, every mover I've encountered is respectful and genuine and in general chill guys to hang out with for a day. Fair prices for fair service... Call Juan and don't look back. read more

By far the best moving experience we have ever had. Juan was amazing at coordinating the move and pricing, and then our movers Cristian and Wilson were just unbelievable. These guys move FAST! They were very respectful and more than accommodating to our requests for the move. A#1 also has the best pricing around! Highly recommend! read more

We used A-1 to move from North Dallas to Flower mound and, I couldn't be any More satisfied. Lee, Gabriel and Alex were fast, Efficient and more importantly very careful and mindful of our Belongings. Ive used many moving companies before A-1 is hands down the best.... Good Price- Great people! read more

Worst moving company ever. I have moved almost 10 times in 10 years and have NEVER had such a bad experience like I had with A#1 movers. Our 1500sq ft condo took them 13 hours to move (hourly rate obviously) and they still didn't even complete the job before finishing the day. We had an 80" tv broken, refrigerator broken, bed broken, and one of the movers decided to climb our property fence and broke it. I had to complete the job myself with a uhaul the next day. They left mirrors, art and other breakable items for me to move because they didn't have enough padding or tools to store them in the truck without risk of breaking (they left padding at the new location on accident, but somehow that was my problem). They only deducted 15 minutes for dinner break, when they took an hour. I paid $1600 with tip and they refunded only $1000, three weeks later. Not sufficient at all for amount of damage. They also failed to refund payment in full due to "Zelle daily limit being reached". Currently, our former HOA company at old condo is being ignored about broken fence repair. We provided video footage of mover climbing/breaking fence, but they're not acknowledging it. Horrible customer service. Save yourself time and money by looking elsewhere for your move!!! read more

I needed my upright piano moved up to my 2nd floor apartment and A#1 Movers did a fantastic job. They were very responsive and accommodating to my needs. The price was fair for the work and scheduling the appointment was easy. Concerning the actual move, everything was quick, efficient, and handled with care. Juan and the two other movers were cool to talk to and professional when needed. 10/10 would recommend. read more

HORRIBLE COMPANY! I made a reservation which I got charged a deposit and sent a confirmation for but for some reason my movers NEVER SHOWED UP. When I called the company to inquire about it the representative that I spoke to, named Andy, told me that they "forgot" to add my name to their list and that all they can do is schedule my move for another day. When I informed him that this was the only day I could move and that wasn't going to work for me he told me that all they can do is refund me if I don't want to reschedule which is completely unfair to me and left me without any answers. They also won't refund my deposit unless they mail it by check which is also UNFAIR considering I paid online with my credit card! This company is very unprofessional and I do not advise using them unless you want to be disappointed. read more