My husband went to this bike shop today. The owner was very unwelcoming and did not want to take…read morethe time to do the work. He claimed he was four weeks out and could not work on his bike. He wasn't doing much was his comment he offered to spray some lubricant in the shifters to fix a derailer issue. However, my husband declined service and went to 951 where the service was night and day. 951 was very welcoming and addressed the problem right away. Not sure what's up with these people, but I've seen similar reviews. very different from the experience we had a few years ago. Will not ever go back. We will be using 951 moving forward.

The man working there is extremely rude. Seems like he does not want customers. Would not recommend.read more

I went here after a terrible situation with my bike. Mark and his staff had great service! They are…read morevery accommodating with my schedule, meeting after hours, staying late to wait for me to arrive. Mark is very helpful and knowledgeable of bikes, and has helped fix/enhance my bike for my daily commute. The service is fast and the staff are all friendly. This shop offers cheap/fair prices for the value of the service.

Purchased a last minute bicycle for a Christmas gift. The selection was great, plenty to choose…read morefrom even on a high demand week. The prices were very reasonable as well. The purchase was pretty straight forward - knew exactly what bike size and color we wanted to purchase. The only reason I didn't give 5 stars was because after a long drive there, I asked if there was a customer restroom. The gentleman said, "You aren't going to sue me are you?" which I don't feel is relevant. Maybe they have been sued before? I don't know what that was about. I told him no worries, I don't need to use the restroom and he didn't say anything after that. The bike is great and was just what we were looking for. It was a great purchase.

My dad ordered a bike from Menifee Bicycles for my son's 10th birthday, and the experience was…read moreoutstanding from start to finish. The staff was incredibly helpful, friendly, and knowledgeable, making sure everything was perfect for such a special occasion. The bike was exactly what we were looking for, and the customer service went above and beyond our expectations. It's clear they genuinely care about their customers and take pride in what they do. Seeing the excitement on my son's face when he got his new bike made the experience even more memorable. We are so grateful for all their help and highly recommend Menifee Bicycles to anyone looking for quality bikes and exceptional service!

I'm so glad I get to edit this review after being in touch with the owner Tina. She went above and…read morebeyond to make the experience I had right and I'm so thankful after she explained the situation even though it wasn't a fun experience for me I understand what went wrong and I can see that she truly wants to run a business that only helps people. I'm glad to say that I would definitely recommend going in there and if you get a chance to talk to Tina, you're in good hands.

Great services prices and comunity. Very friendly employees who won't try to scam you like many…read moreother shops do

I called Don's on a Monday, asked some questions about a professional bike fitting. I called back…read moreWednesday and made an appointment with Mike for Friday at 1:30 p.m. I arrived early & called Mike before unloading my bike but he didn't answer. When I walked inside, a man on the phone told me someone would be right with me, then walked away... Another employee was sitting at a computer. After about four minutes, he finally turned around and asked, "Can I help you?" His facial expressions and overall energy made it seem like he did not want to help me. When I explained that I had an appointment with Mike, he said Mike had left about 15 minutes earlier and asked if I had called him. I tried Mike again while the employee walked into the back, but he never returned I He was gonna call Mike as well... No one apologized, explained what happened or offered to reschedule. I was left standing there, so I walked out. Mistakes happen but this customer service was disappointing and unacceptable. Bike shops can already feel unwelcoming to women and this experience was a perfect example of why. If you are a woman, I highly suggest taking your business elsewhere. It's not worth going in there. A polished public response after the fact won't change how I was treated in person.

Once again, Redlands Cyclery proved no challenge is too great. Five years ago they inspected my new…read morethree-wheel cargo Bunch Bike for the first time without ever seeing one before They have performed annual maintenance and repairs when needed with the utmost professionalism. Yesterday they assembled a new Mod-Bike with sidecar after never seeing one before either. The critical alignment was perfect and it tracked true the first ride. Many time a sidecar will require constant tweaking to get it right. This brings back so many great memories of my early sidecar days. Redlands Cyclery earned another HUGE AttaBoy.

Excellent service when I had my bicycle checked and serviced. Test rode it after. Been riding well…read moresince and enjoying riding it once again. Young man who fixed it kept me updated cause there were other bikes being worked on when I dropped it off.Nice helpful staff!!

Jenson USA came through once again! I had a warranty issue that surfaced after a couple of rides…read moreon a new bike and they took care of it professionally and immediately. I had a part that was missing in the seat-post assembly that caused the downfall and demise of the carbon post itself. Darin West understood what caused this issue and sent me two links for the needed parts. I ordered them direct from Orbea, they are in-route and will arrive shortly. I was reimbursed within a day for the expense and couldn't be more impressed with Jenson customer service. Great work Jenson USA Jerry

My experience with Jenson USA was extremely disappointing. I purchased a bike sold as new, but…read moreafter having it inspected by my trusted local bike shop, I had serious concerns about the condition of several components and paid out of pocket to make it safe to ride. Instead of taking responsibility, Jenson USA repeatedly shifted the blame to SRAM rather than addressing my concerns. I expected accountability, especially for a potential safety issue. Because of this experience, I cannot recommend Jenson USA and will not be purchasing from them again.

the people in there are really good that what they do and the prices are not too expensiveread more

Can't say enough good stuff about these guys. Both the Redlands location and Rialto have been a…read morepleasure to deal with but specifically the Rialto store has been incredible. All the guys there are super helpful and went out of their way to help me with accessories and even make some changes swapping out some accessories I'd purchased when we bought our bikes. They are always helpful suggesting ways to make my e-bike more conducive due to some back issues. Special shout out to Ben and the guys at Rialto.

Shop is small but had a ton of variety (all e-bikes of course)…read more My daughter settled on the Emojo Streetrod in a blue color. Very cute bike and has been very reliable in the week we've had it. Charges fully in about 4-5 hrs and really does last a min of 50 miles. She's already ridden it all over town with her friends either riding on the back or with their own bikes. I did add some axle mounted rear pegs for passengers. The sales woman was informative and let both me and my daughter test ride the bike before we purchased. Also showed us the service area since they can do in house repairs, upgrades, tires, etc on site. They have some moderately priced bikes up to some more expensive models in stock and even had some smaller bikes for younger kids. Definitely recommend Rebel Bikes if you're looking in the Temecula/Murrieta area.

The worst company ever. Dropped my scooter here. Quoted 2 days. Has been 2 months. They never pick…read moreup the phone. When they do pick up they put me on hold for 10 min until I hang up. Then they leave the phone off the hook so its busy. In the store now, they are saying they had to order another part. Highly recommend not dealing with them at all.

He did an amazing tune up in my e-bike, can't be happier. Also he gave me a good advice on which…read morepedals I should use, highly recommended

This local gem has all your needs for a bike. I walked my bike which had a flat and they were able…read moreto fix my flat and give me new brakes. Their costs are affordable and the service was fast.

I'm of the young older generation. On my visit, two older men were working the one helping me gave…read moreme the impression he would rather not. No smile just tired and wanted to get me out asap. The recommendation is for review and improvement of his customer service skills and business behavior.

UPDATE ...... 2/15…read more Yucaipa Bike Center rocked it and took care of business. I took the bike into the shop and showed them the issues. The immediately apologized and showed legitimate concern and offered take care of the bike and get it back to me as quick as possible. I expected 2-3 days but they reached out to me the next day saying the bike was ready to be picked up. They even offered to extend the service period to 2 years for the inconvenience. Also, the helmet that I got ended up on back order with no expected ship date, so they went to another shop and got one. I have gotten a few rides in now and the bike is working and riding great. Now the rider just needs to get as good as the bike. It is easy to right bad reviews and forget about them. But let me say this, yes, I was very upset and frustrated but Yucaipa Bike Center made it right without excuses and that is the kind of place I want to do business with. Thank You to Yucaipa Bike Center and I look forward to doing business with you for a long time to come. I purchased a new Marlin 6 tonight. Super excited till I got home. I found that the new bike has two rims that are both untrue and the front brake rotor is rubbing. I put the deposit down on Sunday and was told it would be in Tuesday or Wednesday. We will call you as soon as we get it in. I had to call to see if it was in yet. So far not happy with Trek Bikes or Yucaipa Bike Center. Why would you let a bike leave your shop without making sure it was ready and right? I'm seriously considering getting my money back and doing business elsewhere. Customer service does not exist anymore Found another issue last night... I was to frustrated to post last night. The disk brakes aren't even tightened down! Seriously are you kidding me? I'm definitely not very pleased at all. I'lol let you know the final outcome, if they make it right or if I give it back.