I would like to thank Paul and Matt for all their help in purchasing an E-bike…read more this shop is A+ very professional. I had questions and they had answers Thanks Paul L.

guy told me i can return stuff if i didn't like it and turns out its no returns, only exchanges. im…read morevery disappointed in the dishonesty. i spent a lot of money on parts but the guy helping me could have just suggested get a whole new bike instead. i spent twice as much on parts than what a bike would have cost me. he didn't even seem to want to help me figure out my repairs. im new to this so i didn't know until i got home and started checking prices. come to find out i cannot return anything.

Once again, Redlands Cyclery proved no challenge is too great. Five years ago they inspected my new…read morethree-wheel cargo Bunch Bike for the first time without ever seeing one before They have performed annual maintenance and repairs when needed with the utmost professionalism. Yesterday they assembled a new Mod-Bike with sidecar after never seeing one before either. The critical alignment was perfect and it tracked true the first ride. Many time a sidecar will require constant tweaking to get it right. This brings back so many great memories of my early sidecar days. Redlands Cyclery earned another HUGE AttaBoy.

for starters. i don't leave yelp reviews everyday. usually when i have a really good or a really…read morebad experience. i think i had my hopes high and was extremely let down but that is why yelp exisists! to leave honest reviews about the business and service in our community. with that said i must make the community aware that i had no choice but to leave a 2 star review. the items available as attachments are literally the same stuff available on amazon for 3 times the price. the customer service made me feel unwanted! and i think we have much better options at lower prices that actually appreciate you spending your hard earned money

If you want a real mom-and-pop bike shop, this is it. Hector…read moreruns his place with honesty, skill, and a kind of direct, no-nonsense care that's almost impossible to find anymore. Fair prices, efficient work, and a genuine desire to help -- that's the baseline here. He's patient, knowledgeable, and always willing to go the extra mile when he can. One time, when the shop wasn't busy, he even helped me load my bikes into the car -- a small gesture that showed the kind of person he is. This shop is cozy, personal, and run by people who clearly love what they do. I've tried other shops. I always regret not coming here instead. If you go: * Be patient if it's busy -- the shop is small. * Be kind and respectful; they juggle a lot. * If you have the time, ask Hector about his pro riding days. You'll walk out smarter and happier. I'm doing everything I can to keep this shop around. It's that good.

This is more of a repair shop for bike than a place to buy bike. Selection of bike are very limited.read more

Being on a main road in San Bernrdino, I was sure to drive slow enough to make sure I didn't miss…read moreit. Luckily, there was a huge sign perpendicular to traffic- easy to spot! Easy parking right in front of the shop along the sidewalk. He has parts and completete bikes for sale at reasonable prices, even a couple of tandems (2 seaters). I was greeted quickly and given an estimate of $85 for the basic repairs I needed, a new chain and the gear wires. He only accepts cash, so I had to go to an atm nearby. He was done by the time I returned. I"ll be coming back here to have a bike basket installed to the front.

First let me say I'm an avid rider daily and I mainly ride fixed gear bikes and I go everywhere and…read morebeing in the S.B.i get alot of flats so I used to live on g and orange basically across the street so I go into Eddie's to get a couple tubes 700 25 with 45 mm Prestavalvei pay go home to fix my tires pull the tubes out of the box they come in and the we're used tubes size 700 45 even though they were used and way to big got them in the tires on the rims then I realized I left my pump in Claremont I went back to Eddie's to get air he handed me a airline hose and it gave me 45 pounds not even half of what I needed so I asked if he has anyway to bring the pressure up to at least 100 and he held up a hand pump and told me I Could buy it for 20 bucks . I haven't been back in there sice

I'm of the young older generation. On my visit, two older men were working the one helping me gave…read moreme the impression he would rather not. No smile just tired and wanted to get me out asap. The recommendation is for review and improvement of his customer service skills and business behavior.

UPDATE ...... 2/15…read more Yucaipa Bike Center rocked it and took care of business. I took the bike into the shop and showed them the issues. The immediately apologized and showed legitimate concern and offered take care of the bike and get it back to me as quick as possible. I expected 2-3 days but they reached out to me the next day saying the bike was ready to be picked up. They even offered to extend the service period to 2 years for the inconvenience. Also, the helmet that I got ended up on back order with no expected ship date, so they went to another shop and got one. I have gotten a few rides in now and the bike is working and riding great. Now the rider just needs to get as good as the bike. It is easy to right bad reviews and forget about them. But let me say this, yes, I was very upset and frustrated but Yucaipa Bike Center made it right without excuses and that is the kind of place I want to do business with. Thank You to Yucaipa Bike Center and I look forward to doing business with you for a long time to come. I purchased a new Marlin 6 tonight. Super excited till I got home. I found that the new bike has two rims that are both untrue and the front brake rotor is rubbing. I put the deposit down on Sunday and was told it would be in Tuesday or Wednesday. We will call you as soon as we get it in. I had to call to see if it was in yet. So far not happy with Trek Bikes or Yucaipa Bike Center. Why would you let a bike leave your shop without making sure it was ready and right? I'm seriously considering getting my money back and doing business elsewhere. Customer service does not exist anymore Found another issue last night... I was to frustrated to post last night. The disk brakes aren't even tightened down! Seriously are you kidding me? I'm definitely not very pleased at all. I'lol let you know the final outcome, if they make it right or if I give it back.

Joseph was so helpful and knowledgeable and was able to help me select a bike that is perfect for…read moreme. I ordered my bike on a Thursday and was told that it would be ready for me on Tuesday of the following week. Sure enough, the bike was ready as promised. I've had the bike for about a week and it is absolutely perfect. I can't thank you enough for the expertise and help with selecting my bike. If I could give more than 5 stars I would!!

I paid $100 to convert my mountain bike to tubeless. I got a couple good rides and now air is…read morecoming out of my spoke holes Before I realized that I just filled my wheel with some orange seal Then found out the real problem was the rim tape wasn't from edge to edge. It was too narrow, not done correctly. Waste of money.

White's Bike is Mo Val's local bike shop. I never got the impression that anyone was racist. Mrs…read moreWhite was extremely helpful each time I visited their shop. Her talents are in customer service, attentiveness, and being very knowledgeable about their bikes. I initially felt the husband was a little grumpy, but I realized he is just a no nonsense type of person who is honest, hard working, and takes pride in what he does. They were both honest and sincere people. I didn't feel they were just trying to sell me something. Mrs White works the front (which makes sense) she's a people person, and Mr. White does the repairs and gives you honest feedback. They each have their talents and use them to perfection. I could have purchased my bike from another bike shop, but I felt it was essential to support our local bike shop especially during these times. My bike was competitively priced and Mr. White did exactly what he said he would do to have my bike ready for pick up. I would definitely purchase another bike from them. Thank you both for being our local bike shop owners who do an exceptional job. I wish you both success and blessings as you continue to serve our community. Eddie

There mean give attitude and charge to much I came in to get air in my bike to see what they can do…read moreand the guy kept going me attitude and he worked on my bike before years ago and brought the bike here to and he did some work on it and he was saying he didn't work on my bike when we never went to any another bike shop

Great selection of quality bikes. Purchased a specialized road bike for myself. Not having a bike…read morecarrier Ian delivered later that day. Highly recommend . Will go back this week and buy for my wife.

I've been a customer for a couple of years and have had my bike tuned up here several times. I live…read moreabout 30 minutes away and pass other shops just to come to Don's. It's absolutely worth it. After upgrading my bike last year, I've really appreciated their complimentary tune-ups. The team has always been helpful, professional, and easy to work with. Recently, while preparing for an upcoming Ironman 70.3, I had an unexpected maintenance issue come up right before leaving town. Scott and the maintenance team were incredibly accommodating and took care of everything last minute to get me race ready. It allowed me to stay focused on the race instead of stressing over the issue. Thank you, Don's Bike Shop. I really appreciate the great service!