I went here after a terrible situation with my bike. Mark and his staff had great service! They are very accommodating with my schedule, meeting after hours, staying late to wait for me to arrive. Mark is very helpful and knowledgeable of bikes, and has helped fix/enhance my bike for my daily commute. The service is fast and the staff are all friendly. This shop offers cheap/fair prices for the value of the service. read more

Woodcrest Bikes - Inside - Bikes Near Me - Riverside, California

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Purchased a last minute bicycle for a Christmas gift. The selection was great, plenty to choose from even on a high demand week. The prices were very reasonable as well. The purchase was pretty straight forward - knew exactly what bike size and color we wanted to purchase. The only reason I didn't give 5 stars was because after a long drive there, I asked if there was a customer restroom. The gentleman said, "You aren't going to sue me are you?" which I don't feel is relevant. Maybe they have been sued before? I don't know what that was about. I told him no worries, I don't need to use the restroom and he didn't say anything after that. The bike is great and was just what we were looking for. It was a great purchase. read more

terrible help i wouldnt bring him my bike so he wouldnt help me. I didnt need his help even though he tried to make it seem that way. I tried to order goose neck for bike. he decided that if I didnt bring bike he wouldnt know how long cables on bike were. I told him i could handle that and not an issue for him. ive done this b4 and knew to check b4 I bothered him becouse i had allready heard he was very impatient with customers. read more

Great customer service, I will definitely recommend this shop to my family and friends.

Service was quick and affordable (to me). First time seeing this shop otherwise I would have bought my E bike from them. Will be taking my multiple older bikes for repairs soon . read more

I went in to buy a new bike for exercise. The owners Mark and Lulu were so knowledgeable and helped me pick the right bike for my needs. Pricing was great compared to other bike shops I have been to. I will definitely be back! read more

!! AVOID AT ALL COSTS !! If I could give Woodcrest Bikes zero stars, I would. I brought my electric bike in to have the rear brakes bled and to diagnose a "death wobble" in the handlebars at speed. The employee said he would try tightening my forks and, if that didn't solve it, I might need new forks. Fair enough -- I trusted them as supposed bike experts. To be clear, I did not come in asking for a fork upgrade. I came in asking for my death wobble to be fixed. If that meant buying new forks, no problem -- if it actually solved the issue. When they called saying my bike was ready, I showed up to find my brakes untouched and the wobble still there. The employee insisted again that I needed new forks. I reluctantly agreed, and he tried to charge $200 for them -- even though the exact model was $159 online. The only positive here is that they price-matched. I left my bike with them, expecting the issue to finally be resolved. Three weeks later, I got a call saying the new forks were installed... but the wobble was still there. Then, unbelievably, he demanded I pay for the forks anyway. I reminded him that I only wanted the problem fixed -- and that he was the one who said new forks were the solution. I offered to pay a diagnostic fee and for the brake service, but he refused and said I couldn't take my bike until I paid for the forks. The situation escalated quickly -- the employee became rude and unprofessional, blaming my "riding style" and even saying, "Who rides a bike with one hand?" He then went on about how "my dad owned three boat repair shops" as if that excused the poor service and the terrible lack of business knowledge. At that point, I had to call the Riverside Sheriff because the employee refused to release my property. Despite receiving no paperwork or documentation throughout the entire process, they claimed that a simple text about the forks counted as a "contract." In the end, I paid just to get my bike back and will handle it through other channels. Bottom line: Unknowledgeable Unprofessional Scammers Zero accountability Save yourself the headache and take your business anywhere else. read more

went into get a bike they were very helpful. the bike was too big to fit in the car. helped remove the front wheel to fit in the car. Also let me have 15mm wrench to put it back on. read more

So I know a family member who purchased a bike for me from here and the bike is exactly what I wanted, and I needed to put different tires on it and not only did the owner help us with that, they even customized it perfect for me, very fast and timely While giving me a good selection at a very good price that we could afford close to Christmas .. With that said I recommend woodcrest bikes for your selection! read more

I consider Woodcrest bikes, a money, grab a business. I went there because I recently moved into the area and tried them out. I had a squeak in the rear tire ,and they requested a $40 deposit for the estimate going toward the repair. When I got the bike back a few days later, still had to squeak they took the money.. I use some WD-40 on my own. read more

I went there to get a tuneup on my hard tail mountain bike. They did a fantastic job on the bike. My bike rode perfectly and the brakes were super dialed. and they also wiped it down and cleaned it up and had it looking brand new. They were super friendly, very informative on their products, and had fair prices. read more

My name is Caleb, I'm leaving this 5-star review because the service was absolutely outstanding. Highly recommend!

This place is horrible! Do not come here. We bought 2 e bike sim one of which was BRNAD NEW! We asked for a break upgrade, and two tune ups. We spent $1200 and are left with two bikes that don't work. When they ASKED us to come back and bring the bikes to be looked at for a refund it ended with them telling us we can't tell them how to run their business and calling the police on us for trespassing. And family of 5 husband wife and three young kids... trespassing... Unreal!! read more

Woodcrest Bikes - Bikes Near Me - Riverside, California

Walked in a couple days ago looking to buy my nephew a BMX bike. Walked in and said hello but the guy behind the counter was too busy on his phone . Didn't acknowledge me until I made my way to the door . Went to Don's in Rialto and got the best service ever! You missed out on some good money bud read more

DO NOT USE THIS PLACE!! Its pains me to say this but the "Once" great Woodcrest Bikes owner by Bob and Julie is no longer Great anymore. I recently took my son's Electric Scooter in for new tires. Simple enough. The guy in the back said he could probably order solid tires (if he could get the right size) and my son was excited about that. He told me they'd be roughly $50-$100 so I said ok. After some time had gone by, they call me and tell me it's ready for pick up so we head down there to get it. I immediately can tell the tires are not the same width and don't fit right but they assure me they are fine. Here's where the real problems start. I ask them how much so I can pay and they tell me $260 which of course my jaw dropped. I told the girl behind the counter that I was told $50 to $100 and she then points to a hand written sign behind her that say "$100 dollar charge to work on electric scooters". Now mind you, this sign was never there before and no one had mentioned anything like this to me. I told them that's robbery and more than half of what I originally paid for the scooter. They won't budge so I pay it, reluctantly of course. I did get a call when I got home that they were gonna be very nice and refund me $60 and only charge me $200, which is still a joke. That night my son tells me that when he turns, the tires are rolling and fell like they are gonna fall off the wheel. The next day, that is exactly what happened. So after maybe riding it for a combined total of 1 hour, the back tire rolls off the wheel and it can't be ridden. So I call them up, tell the what happened and they tell me to bring it in. I bring it in on a Monday. Almost immediately I notice that the "$100 dollar charge to work on electric scooters" is now gone which I find very strange. I leave them the scooter and get a call a few days later saying that they went ahead and put the old tires back on and I can pick it up anytime. What?!?! You put the old tires back on when I brought it in for new tires. So I tell the guy that's fine and I'll be expecting my money back which he then tells me that they will not be giving me my money back because of the time they have had to spend and the tires that they can't return (wrong size tires by the way). So of course, I'm blown away and tell them hell no!! I told him I expect new tires so he tells me that he will get new tires on it. I get a call a few days later that it is ready. I go to pick it up and see that one of the old tires is on the back and a new tire is on the front. At this point, I'm pissed! Oh ya, I notice that the "$100 dollar charge to work on electric scooters" is not there again. So now I know that they only put it up before I came in to originally pay. There is no manager at this point and only the counter girl who says she will have the owner call me about the cost and lack of work done, but of course I never receive a call. I will never do business with this place again and will spread the word to all I know to do the same. Bob and Julie would be so disappointed if they knew how their legacy was being tarnished read more

Good bikes, but no delivery there are better bikes at other shops has changed ownership

Very helpful. I couldn't get the bike out of the car myself, so the lovely man inside came out to help and put it back into the car after fixing the tires. read more

Just picked up this awesome looking e bike from Tina, she was very helpful in choosing my bike and answering all my questions. I tested it out on half a bettery going up the dauchy hill and it was as breezy as this cool looking bike. Very happy with it! read more

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We've been looking for a E-bike for about a month. We were driving by Woodcrest Bikes and stopped in. Tina was behind the counter. She was very knowledgeable and helpful about these bikes. If you are looking for a E-Bike that will last, go to Woodcrest Bikes-for a high quality bike for a reasonable price. They also have a lot of accessories and a service person for all your bike needs. read more

Woodcrest Bikes - Bikes Near Me - Riverside, California

Jordan the owner does shady business and is a loose cannon (really I mean loser) that invited me to his shop after literally breaking my two Mountain bikes (1st one cost $5,000 Giant Trance E Pro and 2nd $2,500 Haro E Bike). We brought these bikes there for Tune-up and other upgrades to the brake as we carry our kids on these bikes. Our bikes stayed at there shop for a week and a half & when we go to pick up our bikes they both have brand new issues. Haro (literally Brand New) not working they basically said I did something to my bike within 30 mins of picking it up and had to take it right back. They "fixed it" and shared they did something that caused this issue and it was "fixed". One of the staff there asked my wife & I to leave them a good Yelp Review on Yelp when we initially picked up our bikes... Now our Scheduled family bike ride outing was not going to happen my wife & I gave them kids lunch & put them down for nap time. When I got a chance to test my giant the gears didn't work! I have had this bike since 2019 with no problems other then the brakes and needing a tune up. After turning into a deflection artist & trying to assert his dominance for some reason, (Jordan the Owner) and saying a plethora of ignorant fecal matter on the phone, Jordan told me to come up there to get a partial refund for services as this was my 3rd time that same day taking my bike back to his shop, loading these heavy bike in & out of my truck hoping they fix what the broke right. My wife called the shop and asked could he give us our refund without going back up there again Jordan said no. Mind you I spent about $2k on bikes for my kids, bike service, and Accessories. We went back up there again just for Jordan to say he didn't touch the gears on my Giant Trance E & he would not refund me on that after I didn't let him take my bike to the back of his shop. We brought our bikes there so he could confirm what I told him on the phone, why do you need to talk my bike to the back, I made it clear that I want a refund not your "repairs". Then he flat out refused to look at the Haro that didn't work at all. Going the route "we have to take your bike to the back of the shop & it is our policy". Smh. If he just turn the bike on and hit the throttle or the pedal assist he would see it didn't work. After continuing to spew fecal matter and accusing me of doing something to my bikes, Jordan not only refused to refund us the labor cost, he said he called the Sheriff's saying we are trespassing.. This is after Jordan invited us to come back to the shop, demanding it in fact if we wanted a resolution. We are paying customers how can you trespass us and you required us to come into the shop to potentially get any type of resolution. Jordan was very aggressive on the phone and very slimy in person. We went here 3x on Saturday in two trucks, one with the bikes and the other with my wife and 3 kids all under 5 yrs old. We all were excited to go on our bike ride (before the rain hit) for the week and a half our bikes was at Woodcrest Bike Shop obvious getting abused. But all this is my fault because I should have realized that a good or ethical bike shop would not work on two very expensive bikes that they do not sell in there store but Jordan and his staff played nice until I gave them my business and turned into something else as soon as it was a problem. After spending $1,100 we still have to talk our bikes to another shop to get fixed for the things they broke and who knows how much that will cost. In addition, my wife's Haro had some kind of chemical all over it and my Giant was not missing the tire cover valves and the Grips I spent about 5 minutes selecting with Jordan, of course he put on the wrong ones and didn't say anything. Lastly, my wife and I are small business owners and my wife is a homeschool teacher as well. We are very involved in the community and support small businesses in our community. This situation is crazy. read more

Woodcrest Bikes - Bikes Near Me - Riverside, California

The stroller I use for my blind, elderly dog needed tire repairs. They did the work quickly and in such a way that I wouldn't have to repair them again. They were courteous and thorough and kept me well informed. That they were so quick meant my dog didn't have to skip any outings with our pack. read more

I went in for a simple chain swap, i left with every single bolt on my chain ring loose, my lock ring was completely off, and plenty of new dings and a yellow paint scratch on my bike. read more

Excellent work and thorough! I will be using Maurice as my mechanic for the upcoming future.

Great place to purchase a bike. Prices are good. Love how my bike looked after the tune up. 10/10

I came in for a tune up on my specialized bike a while back and it runs like butter! I got it back in just a day of dropping it off, so I'm definitely coming back if i need more tune up! Great people and great prices! :) read more

They are a great bike shop to go to they have helped me out so freaking much I'm not kidding they really do help you what they have done for me I can't thank them enough thank you guys so Very much read more

I am updating my review to reflect that this business/Jordan has now resorted to sending me a message that he will review his lying slanderous statement if I will remove my truthful review. This update was recommended by Yelp. read more

Tacky that you can't return an UNOPENED tube that I bought 3 days ago (and had a receipt for). Trying to teach my son about caring for his bike. Don't have the time for this. read more

I bought this beautiful 24 inch cruiser from Wood crest about 2 weeks ago and they were very helpful and curious to me. I appreciate that. Thanks read more

Woodcrest Bikes - My new 24 inch SOCAL flyer - Bikes Near Me - Riverside, California

Shop has a new owner. Tons of new bikes. Remodelled shop. Walking around waiting for my bike to get a flat repair. Never seen this shop look this nice. Tbey have tons in stock. read more

Woodcrest Bikes - If what a difference when new owners take over. Tones of new bikes. Completely revamped shop. - Bikes Near Me - Riverside, California

Great local bike shop with friendly and knowledgeable staff. I have not been to the store in a few years and thought I would give them a try when I needed a part for my hydraulic brakes. They had the parts in stock and explained the difference between Shimano and the SRAM system. If you need bicycle parts or service, give these guys a try. read more

Woodcrest bikes is an amazing place to fix or buy bikes from. The tech and front store workers were so helpful with no judgment and are so friendly. They helped me stay in my budget while still getting me the best quality items. The whole shop went above and beyond for me by repairing my bike for me for my birthday. This shop really holds true to community values and should be the first place you think of stopping by when it comes to questions about bikes up to buying a bike. I will definitely be only using this store for all my biking needs and will be referring everyone I know here. I seriously don't know how to express my gratitude to you guys but thank you for everything. BEST BIKE SHOP IN RIVERSIDE!!! read more

Tina was kind, helpful, and personable! I was able to drop my bike off for a tune up at 10 and they called me around 3 that it was ready. Tina was able to recommend apps to try new biking trails. She was knowledgeable on bike groups and recommended some specific rides for me. It's nice to know that I have a bike shop I can trust in my community. read more

Woodcrest bikes is the spot to get a bike and have assurance that you're getting the best service possible. Tina and Marquis are friendly and knowledgeable. Will definitely come back. read more

Woodcrest Bikes - My new Retrospec Koa Rev:) - Bikes Near Me - Riverside, California

Called in asking if they could do an interbube change because mine went flat, said they could and i went first thing in the morning. They were straight to the point and got the job done just in time for me to get back to riding! Good business and good service! read more

Great place to get your bike service to go here for everything. I need for all of my bicycles. They always have good recommendations for parts always able to meet all of my needs best place in town. read more

I really wish I could rate this place higher. I believe I tried coming here a few years before the whole rona situation and I couldn't remember why I did not get my bike tuned here. But I think I got my answer with today's experience. The knowledge is there, the staff is there, the sales/savings are there but man does this place lack of customer service. I really would've rated this place lower if it wasn't for Kathleens discount or removal of a fee without even asking. And it's like the discount really made the difference her since I was willing to pay for the full amount but because it was the first and only time that I felt I was being treated like a fair customer. Poor communication and poor customer service as a whole and across multiple staff members and perhaps even the owner is the flaw to this place. I really hope that a bike shop does not open up near your guys place . Honestly, Please come out to the floor and assist the customer you may get some more sales and up sales Woodcrest Bikes. Thank you for the service. I will not be going back unless if I REALLY NEED TO. read more

Another awesome experience. We brought a family bike in for an overhaul. Everyone was getting a new bike, but we had one that we couldn't part with. Woodcrest Bikes made it new again in record time! They've fixed tubes, repaired broken chains, helped me buy the right size bike for constantly growing children. Tonight, we picked up our bike and the shop resembles Santa's Workshop. Gorgeous bikes line the walls! If you need a bike, stop in! It's worth it! read more

Woodcrest Bikes - Picture doesn't do it justice. Gorgeous work! - Bikes Near Me - Riverside, California

I've been to a lot of bike shops and this one is one of my favorites ! I don't know her name but there is a really nice lady that works there and she is really helpful!! Pretty great place! read more

Woodcrest Bikes - These are the pedals I got The really nice lady recommended them for me and I think they're gonna grip really nice! - Bikes Near Me - Riverside, California

I went in to the shop with some low expectations as I've been hearing horror stories how the bike industry is completely out of stock everywhere. I had a very specific request about the type of bike and the colors I wanted. I worked together with the owner to find the perfect match online. While the bike wasn't available through his supplier he was able to find a special deal to get me my wife's bike just in time for Christmas! Jordan went the extra mile to make sure our Christmas was a happy one! We'll be back to get the new bike fitted with some accessories ! read more

Woodcrest Bikes - Bikes Near Me - Riverside, California