The worst company ever. Dropped my scooter here. Quoted 2 days. Has been 2 months. They never pick up the phone. When they do pick up they put me on hold for 10 min until I hang up. Then they leave the phone off the hook so its busy. In the store now, they are saying they had to order another part. Highly recommend not dealing with them at all. read more

Rebel Bikes Electric - They took this out wasnt like this when I dropped it off. - Bikes Near Me - Murrieta, California

Shop is small but had a ton of variety (all e-bikes of course). My daughter settled on the Emojo Streetrod in a blue color. Very cute bike and has been very reliable in the week we've had it. Charges fully in about 4-5 hrs and really does last a min of 50 miles. She's already ridden it all over town with her friends either riding on the back or with their own bikes. I did add some axle mounted rear pegs for passengers. The sales woman was informative and let both me and my daughter test ride the bike before we purchased. Also showed us the service area since they can do in house repairs, upgrades, tires, etc on site. They have some moderately priced bikes up to some more expensive models in stock and even had some smaller bikes for younger kids. Definitely recommend Rebel Bikes if you're looking in the Temecula/Murrieta area. read more

Rebel Bikes Electric - New Emojo Streetrod - Bikes Near Me - Murrieta, California

I made a rookie move. I rode my e-bike over there. It was closed. They had a cardboard sign up with a new location. I rode to that location. Couldn't fine their location. No signs anywhere so I called the number listed and there was no answer. Are they going to open this store soon? I should have called beforehand. At least I got good exercise. read more

The ladies inside the store were very informative. My children wanted e-bikes for Christmas and they helped my husband and I make the best decision for these gifts. I'm sure my children will be super excited when they see them. We surely recommend this store and wish them continual success! read more

Loves the service here! Friendly staff , they let you ride as much as needed to feel comfortable with the E bikes. We purchased two for our kids to commute to school. The are street legal so that's a plus . read more

Rebel Bikes Electric - Bikes Near Me - Murrieta, California

Horrible! Complete rip off! Will charge you extreme amounts, make you wait months, and then when said part burns up in less than a month, will tell ya, "sorry about the 1k you just spent, we don't warranty any of our work, would you like us to fix that again" i wouldn't give this buisness a freakin penny more. Can't believe they're still in business, literally 'highway robbery!' read more

I wouldn't really bring my bike here to get repaired unless it's one they absolutely sell and deal with all the time. We had two bikes repaired there and it took multiple weeks and spent 100s of dollars and the bikes still don't work. Granted the bikes were offbrand, but don't say you can fix it when you can't. read more

Tanya is awesome! Such a great help! And we bought two. One for me and one for hubby. An early anniversary gift! We love our new E-bikes. Thank you read more

Rebel Bikes Electric - This is me and my new Trike - Bikes Near Me - Murrieta, California

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Two days and a tire from Amazon later for a tire they couldn't find anywhere would have saved a lot of stress and time if we just avoided rebel bikes in the first place... read more

Rebel Bikes Electric - Two days and a forty dollar Amazon shipment later.. for the tire she couldn't find anywhere... - Bikes Near Me - Murrieta, California

Amazing people! Helped find the perfect bike for my mom. Couldn't be more thankful for there patience! read more

Rebel Bikes Electric - Bikes Near Me - Murrieta, California

I wish I could give this 0 stars. I was absolutely blown away by the price. It was gonking cost to put an inner tube in my son's tire. About $120. I should have said no for that, but I figured I would give this place a chance since it was recommended from Temecula motorsports. When I receive the wheel the next day, not only did they scratch rim they spray painted it black to try to hide it. By the way, they did not even tell me that they damaged the hide it. The only reason now is because they did a very bad job hiding the damage because they spray paint and the spokes also. When I went next day, the owner who on the phone was one of the meanest people we've ever spoke to refuse to give us any kind of a refund, told us we should have known the rim was going to be damaged. Fortunately, for us, there was a worker there who took herself to make situation as good as she possibly could by giving for what we spent and took the paint off the spokes. Leaving us still with the damage rim. On the phone, the owner told us to quit Whining and she wasn't going to give any type of refund. This owner is a awful business person. If this is the way she does business I don't know how they stay open. read more

Great prices and even better customer service! Staff is so informative and best warranty in town! read more

Rebel Bikes Electric - Bikes Near Me - Murrieta, California

Went today and got some e bikes very reasonably priced and the customer service was beyond exceptional! Highly recommend! Tanya and Sheri were very knowledgeable and answered all of our questions and concerned and made us feel very comfortable with our purchases! read more

My experience, was great. Tanya, was awesome , and very helpful, and patient. Would defiantly recommend this business. read more

This shop is small but very good. I had picked out a bike and there were some issues with it being the wrong bike. They were very helpful and got my ebike and its been great ever since. read more

Awesome selection and staff. Tanya was so helpful and pleasant. We test drove so many Scooters and bikes and Tanya made the process fun and painless. Thank you Rebel!!! read more

Stay away!!! Awful customer service!! Wish I could give negative stars!! We brought our e-bike in to get repaired in December. After a month, they had it "fixed" said they did a slow charge.?? We rode it for 5 mins and same issue happened. Another month later ..they still couldn't fix it but charged us $200 (even though the bike still didn't work). They refused to give us our bike back if we didn't pay $200. How ridiculous is that. We will NEVER be back!! read more

Great customer service if you need a bike in the IE area come check out rebel bikes they will take good care of you. read more

Rebel Bikes Electric - My son on his Falkn bike - Bikes Near Me - Murrieta, California

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We had a wonderful time at Rebel Bikes very helpful and we enjoyed talking and test riding a couple different bikes. We ended up buying two E Bikes from them. I would recommend them to anyone who looking to get a E Bike. Thank you again! read more

Joe was wonderful! My husband was surprising me with a new bike right before a trip and Joe gave him his personal cell number and met us at the store outside of normal business hours so that I could choose my bike. I absolutely LOVE my bike! The selection was great! I can't wait to go back and get some accessories! Highly recommend this shop! read more

I was looking for an electric bike for my son. I walked into the store with my son and was greeted by Shelly. She asked questions about our needs and wants, what the purpose was, and what my son wanted. She is very knowledgeable and caring. Not selling what we didn't need, she found us something that was suitable. Understanding we were going to other shops to look, she didn't frown upon us and encouraged us to do so. After looking into a few other shops, nothing came remotely close. My son is so excited of his purchase, and I am even going back to purchase an electric scooter for myself! read more

Avoid Rebel Bikes at All Costs - Horrible Experience! I am absolutely disgusted with my experience at Rebel Bikes. We bought a $2000 e-bike, and within just 6 months, we had to spend an additional $800 on repairs! But it doesn't stop there. The motor completely failed, and when I contacted them for help, they had the audacity to blame us for the issue. After weeks of being ignored, I finally get a voicemail from the owner, Shelly. Let me tell you, it was noticeably rude. She said the bike was "fixed" and it would cost another $600. I called back within an hour, only to be met with more radio silence. Shelly finally returned my call after a whole week. I told her I never authorized the repair and requested a full refund, then she rudely told me I have two "options" -- pay for the repair or they would reinstall the old broken motor. I refused to pay for repairs I never authorized, and without hesitation, Shelly hung up on me. I've never been treated so poorly by a company, especially one claiming to provide quality service. Shelly's behavior tells you everything you need to know about how this business is run. It's clear they don't care about their customers. Do yourself a favor and stay far away from Rebel Bikes. There are much better options out there with reasonable prices and actual customer service. You'll regret giving them your business. read more

Great bike and Great people, Price is Right.I I would never ever buy another bike from anyone else . I bought from 3 places before all returns. But not here read more

Friendly staff. Tanya was very knowledgeable with all the questions we asked. The process with quick and easy. We are very excited with our purchase. Thank you! read more

Just left this establishment and we were about to purchase a bike and then her husband came and totally screwed up the experience. Being a local business owner in the same area I was appalled by his comments. We were testing out a bike that his wife said was a great fit for our daughter and my wife. We were going to buy 2 a purple and a cream. We wanted our son to test it out also and he had to be rude regarding it. It's the business loss of almost 3k cash. Maybe he should have better customer service. read more

Great e-bike store with great customer service. Excellent prices and knowledgeable staff.

We went in to shop for our teenager daughter for a commuter option for school. All the staff was so helpful in helping us make the best decision for our daughter. We were able to test drive a few options, and what we thought we wanted is not what worked best for us. Shelly was very helpful and knowledgeable with all the bikes. read more

It was all amazing I got to test drive two bikes that I wanted to to get and I got the best one obviously this place was soooo good all the bikes were on the cheaper side for e-bikes and they were all very good. read more

My wife and I rode on a bike tour to Indian Springs. To save money we rented traditional bikes. I rest of the group road on E-bikes. We were fortunate to have Ben as our guide. Ben was knowledgeable about the Palm Springs are helped us understand the typography and history of the area. Actually Ben was the high point of the trip. Yes the palm trees and natural spring we great. Yet Ben's knowledge of the area helped us understand what we were seeing. If you plan to take this tour we recommend using the e-bikes. On a conventional bike is a little hard ! read more

Rebal bikes where so helefull and very nice great customer serive on all there employees. Great bike strores if your looking for a great bike please go to rebal bikes in Murrieta greats bikes thanks to them tanya and mark lowe. My husband love his bike read more

We brought our son in to test ride a couple of the e-bikes and decided on the Himiway. Shellie was extremely helpful and made this purchase nice and easy. We definitely recommend Rebel Bikes. read more

Rebel Bikes Electric - Bikes Near Me - Murrieta, California

What an amazing place with so many cool bikes. Our son had some experience with the Super73 but after trying the Storm from Rebel Bikes, he quickly fell in love. It's top speed is incredible but the acceleration and suspension really got us. Well be back as soon as the other kids are old enough to ride!!! read more

went in and never got customer service. They stayed in the back and they were able to see me, but never came out to address me or talk to me. Apparently they don't want business. read more

All of the employees were amazingly helpful, answered all of our questions, and allowed us to test any of the bikes we were interested in. Highly recommend for your bike shopping, locally owned and some bikes locally made. read more

Rebel Bikes Electric - Bikes Near Me - Murrieta, California

They have my bike for 48 days and I was told that they would fix it and when I had gone to pick it up, they had messed up my pedal assist and they expected me to pay for the mistake that they had made. When I told them about the problem after picking it up, they said we will fix it for free. Have a good day. I went in today and was told that I will not be getting it fixed for free and that I need to pay to fix it. They do not have good customer service at all. They will continue to put your bike on hold. I do not recommend coming here. A warning if you do come here they will charge you $125 an hour for labor. In total, I ended up paying $698 for a $500 job. read more

Just bought my bike today!!! Worked with Tania the past two days to get me set up with my first electric bike. She was very knowledgeable and answered all my questions comfortably. They offer many services and are so kind! If you are ever looking for electric bikes, scooters, or skateboards come here! read more

Rebel Bikes Electric - Bikes Near Me - Murrieta, California

This bike shop is bad we had left a bike for repair and it took 3 months just to hear a phone call and they said to come and would give us a discount off any bike my son picked one because I had bought a better e bike online. They let him test it and we bought but when I tried buying it they would not give me a deal. The bike that was in the shop was 2,650 and they only give me $100 off. This just not a good shop to buy e bikes read more

Purchased two e-bikes during summer sale. Very kind employees. Helped with all our questions. Lots of options at different prices.

I spoke with the owner numerous times and she agreed to assist me with selling my Pedego bikes. She said that she'd send a van to my house on December 22nd or 23rd. I cleaned up the bikes and boxed up everything like brand new. I called her tonight, and she didn't have the decency to let me know she changed her mind. She had one of her employees tell me she decided NOT to take them at her shop. I have no problem changing your mind after corresponding for 2 weeks, but to have an employee let me know, only after I called. My guess is she was not planning on letting me know. Very disrespectful and I would never purchase a bike from this establishment. MERRY CHRISTMAS. read more

Best shopping experience you could ask for!!! Super helpful and knowledgeable!!! Would recommend over and over read more

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