This place is great. I took my wife's E-Bike in for a quick repair. rather than make me wait, he took care of the fix immediately! Didn't' charge me for his time or the small part. This place will now get all of our business. Might be some of the best and friendliest customer service I have ever received! Thanks Again! Greg read more

I'm pretty disappointed with the service I received. I brought my bike in because the pedal crank kept falling off. One of the service workers recommended the mini tune-up, saying it would cover the fix. When I picked it up, I was told the bike needed a new crankshaft because mine was bent. Fine -- I paid for it, assuming that would resolve the issue. Unfortunately, shortly after, the exact same problem happened again. I wasn't able to return the bike until this month (the original repair was done in August). When I brought it back, I was charged an additional $20 for parts, again thinking it would finally be fixed. But the crankshaft came off again mid-ride while picking up my kids. I took it back immediately, and the service employee told me the crankshaft was broken. I explained that I had just purchased it from them. He seemed frustrated, went to the back, and said that if this repair didn't work, I would need a new bike. At this point, I've spent about $120 on a repair that never actually fixed the issue. It's really unfortunate because I like the shop and thought it was a cool place, but this experience was frustrating and disappointing. read more

Great customer service. The repair team was very knowledgeable. Brought in my Levo Specialized e bike I couldn't get the bike to work after trouble shooting it at home. Decided to give it to the experts. Great selection on bikes and amazing prices. Had to leave my baby for repairs. I'll be back. read more

All I needed was a nut for the front tire of a kids bicycle. Just wanted to say the young lady at the counter was friendly and helpful. A while back I used the shop at the south end of Front Street for installing training wheels on another kids bike. I feel they grossly over charged for what they did. If I ever need anything bicycle I'll return to The Bike Shop. They don't gouge. read more

Made an appointment and service was quick. Pricing on service done was reasonable. Friendly staff and would gladly be back to have future service completed on my bike. read more

We walked in to check if they can fix my chain and Aron was super helpful can fixed it up in just a few minutes thanks Aron.

Wonderful service, had my bike back to me and you're promptly and staff was wonderful to speak with.

I had been to every bike shop in Temecula, looking for a new bike after mine gave up on me. Wrench and roll basically laughed me at the door, cause I wasn't anywhere near their price range. Jax's customer service was here miss i either got really nice or really pissed off. And they didn't have any bikes in my size to try and said they couldn't give me a bike until July or August to even try. From the first call, the bike shop treating me with dignity, respect and just overall superb service. Kyle and Brian were all stars. They not only had one bite for me to try. They pulled out a second. It was an older model was on sale in my price range and had literally everything I had inquired about over the phone. When I bought the bike, they replaced my saddle with my preferred one and then when I came in two days later, having tried to adjust part of the bike myself and not done a superb job they fixed it within 10 minutes for free. These guys are the real deal and they have a customer for the rest of my life. Signed the orange Salsa bike read more

Well, I guess I'll go F*ck myself now. Walked through the door to support a local small business, shop for an inner tube, and maybe chop it up with some local cyclists. We couldn't get as much as a greeting. The entitlement of Temecula's biking community is comical. Too many kooks out here on MTBs that won't give you the time of day, and most mechanics think they wrench for World Cup racers. Don't waste your time with The Bike Shop. If you want knowledgeable staff that are more than happy to talk bikes, go to Wrench and Roll! read more

My first visit to the store I brought my bike smart trainer in because the chain broke. I was pushing out some serious wattage. :) I let them know about the chain and I also wanted them to try and get all the gearing tuned in. All the other stores failed. They fixed the chain and also fixed the gear so I can go through every gear seamlessly. I couldn't believe it since all the other stores gave me a story why some gears wouldn't work. This week I brought my son's bike in because the brakes and gears were skipping. I'm sure he was putting on the wattage (like father like son). They fixed things perfectly. Yeh, you can say I recommend them. read more

The Bike Shop - Bikes Near Me - Temecula, California

Wow, The Bike Shop customer service and bike repair guy are awesome. Just visited for the first time today and Georgetta and Ryan helped me through the process in getting my 2 bikes fixed. Although my e-bike couldn't be fixed, they offered an alternate location capable of fixing it so yes, they did the leg work for me in finding this other e-bike location for repair. Again 5 stars for Georgetta, Ryan and Anthony. read more

I have been servicing my bicycle with The Bike Shop for several months now. The staff is very knowledgeable and invests time in understanding your needs. I also bought a new bicycle with them and am very pleased. Highly recommend them, step in, you will find high quality people you can trust. read more

This is great bike shop. Fully staffed front show room as well as the back room for repairs. Located on a small strip of businesses off Temecula Pky. Not much parking but you'll find a spot. Been in several times over the years. Whenever I blow a tube o bring my bike in and they change it on the spot. No leaving or picking up next day. Most small repairs are treated the same way. They have a nice selection of new bikes as well as parts and accessories for adding or changing up your bike. Theres a reason they have five stars....great customer service! read more

The Bike Shop - Bikes Near Me - Temecula, California

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Thank you so much for all the help when I came in from out of town to race the Kenda Cup and U S Pro Cup MTB races. Thank you, Brian, for dialing the bike in and the staff for helping me get the parts I needed. read more

Friendly, knowledgeable, and efficient. Did a beautiful job on my bikes! Will use again!

Don't buy anywhere else!!! These guys now all about bikes. Service was great. As a newcomer their help and advice were critical for me. They really did above and beyond so I'm happy to recommend them for everything connected to biking. read more

The Bike Shop - Fantastic shopping experience - Bikes Near Me - Temecula, California

I've had the same spin shoes for over 10 years and really needed to buy clips for my new ones that have been sitting in a box in my garage for years. I even bought clips online but never put them on and then list them somewhere in my past move. I found the bike shop and scurried in right before closing after work one day with my new shoes in hand. The staff immediately greeted me and genuinely asked how he could help! Wow! Honestly I'm not used to that kind of service these days with people seeming so distracted Not only did he help me find the right clips and explain differences, he proceeded to offer to put them on FOR me. All of this before closing which is a time that as we all know- we all want to go home. I really appreciated the experience and would highly recommend the Bike Shop! read more

The Bike Shop - Shoes I can finally use - Bikes Near Me - Temecula, California

Highly recommended Directly go ask from a nice guy name Billy He will make your day God bless you read more

The Bike Shop - Billy - Bikes Near Me - Temecula, California

My 6 year old son crashed his bike into his sisters and busted his tire. Honestly, I went to The Bicycle Warehouse originally because that was the first place I knew of. There was a line to get in and no way in hell was I going to wait in that line with 6 ruthless kids in my car. Because of the line to get in I googled other bike shops in town. The Bike Shop came up, I called them, talked to John. John has great phone demeanor. He was friendly, easy to talk to. Made it simple. Told him my problem and he told me he would put me in que for repair and it would be done the same day. Walked in to the store with no problems and was greeted automatically. Asked if I was Erica and sure enough...smooth sailing from there. We got the bike back a few hours later. Not only did they fix the tubes and replace the tires, they fixed something else my son covered up in electrical tape. I didn't ask for this but they knew it was janky and just fixed it for us. My son was so stoked. I was so stoked. These guys are great. Looks like they have our business from now on along with our recommendations. read more

The Bike Shop - New tube, tires and a little extra. - Bikes Near Me - Temecula, California

Just left this place and a two minute chain install was too much for them to help us out. Entered at 4pm and they close at 6pm. Do not recommend! read more

I don't even write reviews, but I would definitely give this store 0 stars. My girlfriend and I had both got our bikes "fixed"at this store, at different times/months.When we both got our bikes back from the bike shop,the wheels that were perfectly fine and didn't need fixing,needed fixing when we got it back from the bike store. Both of our inner tubes to our bikes were messed up .My girlfriend went to this Place two times and her inner tube was still messed up or more messed up when she got it back after it being "fixed".Then when I brought my bike in for the first time, I rode it to work the next day and as I was riding it to work the wheel and inner tube that got "fixed",was completely coming off and I couldn't ride it back home. I thought it was a coincidence that at different times we've brought our bikes there, the tires that didn't need fixing were messed up and our wheels that needed fixing was much worse after coming in the shop. I don't know if theyre tampering with the perfectly fine bike wheels to get more money or they just suck at their jobs but damn. read more

The Bike Shop - Bikes Near Me - Temecula, California

The Bike Shop. Whoever answered that phone when I called should have actually verified the 24" fat tire tube was in stock. I specifically asked for this tube for my Son,s E-bike. I asked to check stock. You said it was in stock. I sent my son there on foot. He came back disappointed an hour later. WTF read more

The staff here are attentive and experienced. My bike buying experience was effortless and professional. All of my questions were answered. I feel really good about my purchase. Thank you! read more

The Bike Shop - Roll sport specialized love this bike - Bikes Near Me - Temecula, California

Thank you again, The Bike Shop, for fixing my flats and recommending and installing the best type of inner tubes to keep my bike from getting any future flats. Now, thanks to The Bike Shop's experienced staff--and Tyler in particular--I'm back on the streets for another safe ride, feeling good that they're helping me prevent more flats. The Bike Shop installed puncture resistant tires, extra thick inner tubes, and inside puncture resistant liners on short notice. While any tire isn't 100% resistant to a flat, I can't help feeling pretty good that The Bike Shop has given me some assurance that it'll happen as infrequently as possible. Thanks, The Bike Shop! read more

Awesome place. The older man was incredibly kind, the Romanian lady was fantastic and quite beautiful and the dude that wasn't even working knew a lot about everything and steered me in the right direction. Lots of professionalism, lots of kindness, lots of education and patience. Entirely recommend to anyone with knowledge or clueless like me. read more

The Bike Shop - Spanks for everything - Bikes Near Me - Temecula, California

When in looking for my first road bike. they were very nice and friendly welcoming. They let me ride a couple of different sizes of bikes to figure out my size. Would totally recommend this shop. read more

Such a great local bike shop! Always very helpful and amazing service. Love my new bike! read more

The Bike Shop - Specialized Levo - Bikes Near Me - Temecula, California

First time to this establishment. Brought my bike in for front and rear derailleur adjustment--that's all as I do other maintenance and parts install myself. They took my bike in and in ten minutes had it working true--no charge. My previous go to shop was JAX in Murrieta--half the distance. Called and they want to inspect bike first for two days to see what's needed. Then you pickup bike and bring it back in two or more weeks for needed repair. So two visits to accomplish a simple adjustment! Needless to say my new go to shop will be THE BIKE SHOP! read more

Great service! I wouldn't take my bike anywhere else for repairs. The also make amazing espressos.

My Mother bought me a used Schwinn bike when I moved to downtown San Diego. She took it to The Bike Shop to be serviced, prior to giving it to me. The first time I took it for a spin, I immediately noticed something was wrong. I felt so much resistance in the wheels. I think I rode it two blocks before turning it around in defeat. It was exhausting riding this bike, I felt like I was in a cycling class. I informed my Mom of the issues I was having; she called The Bike Shop to relay my difficulties. It was suggested that I make sure the brake was disengaged. There was no offer to re-inspect the bicycle. Of course I disengaged the brake. I finally broke down and took it to another bicycle repair shop in San Diego. Come to find out, the FRONT WHEEL WAS PUT ON THE BICYCLE BACKWARDS. How unacceptable. The bike rides great now. It wasn't operator error, it was The Bike Shop's error. Get it together! read more

THESE GUYS ARE THE BEST! Gil and all the guys have been extremely helpful with me these last few weeks after purchasing my first real roadbike! I hate to say it but I bought my bike another LBS but the service I get from TBS is top notch. Ive had issues with service from the store i purchased my bike from whether it be turnaround time, hours of operation, and even cost. But not with THE BIKE SHOP! Always open when i need them, great prices, and amazing customer service! Gil went above and beyond to get me back to what i enjoy most right now, Riding! He, as well as the other employees, definitely seem passionate about what they are doing, and it shows! I cant thank them enough! They have a customer for life! If you want to be treated like a human being and not a number, check out The bike Shop! read more

The Bike Shop - Road bike trek emonda sl5 - Bikes Near Me - Temecula, California

I don't know too much about bikes and the chain on my daughter's bike kept falling off so I came in to see if they could help me service it. Not only did they assist me immediately, but they also fixed the problem free of charge. Definitely 5 stars for customer service. Thank you The Bike Shop! read more

Awesome team! Since the moment I called they have welcomed me with kindness, very knowledgeable and very helpful. Been looking for a bike for months now and sure enough they had some for me and my wife, we are very grateful and highly recommend them See JAKE! He will take good care of you read more

I am so stoked! I'm picking up a new beach cruiser for myself. So I could ride with the family in the evenings while on Quarantine. These guys are so helpful and patient even for a beginner cruiser. By the way I had stopped by a couple weeks ago for a quick release on my bike and they had just sold the last one before I got there. The owner found a very clean and almost brand new used part and gave it to me. I told him I couldn't take anything for free so I gave him 10 bucks and he said he was putting it in the tip jar for the guys party. Super grateful. Mahalo "the Bike Shop" read more

The Bike Shop - Bikes Near Me - Temecula, California

Good guys. I had a stripped nut firmly embedded on a threaded end of a screw that holds my foot pedals. I couldn't get it to budge. The Bike Shop tried to get the nut off, but they couldn't either. They suggested I leave the apparatus with them, they would soak it in a special solution, and try again later. They were successful in this operation and didn't even charge me when I went back later in the day to pick it up. That's great customer service. They are my go-to guys or bike service. read more

Bought my 5 year old daughter a new bike from these guys and can't say enough good things about our experience. Very friendly and knowledgeable. Made it fun for my daughter and even installed the bell for her. We left a happy family and will be sure to be back for all other bike related requirements as needed. Thanks The Bike Shop! read more

I stopped in today and bought 2 sets of disc brake pads. The man that helped me was the most unfriendly person I have dealt with in retail. Thanks for having the pats I needed at a fair price read more

Great customer service!! My dad and I were both in the market for new mountain bikes and were shopping around. We both ended up buying here, mainly because of the great customer service. I also like the fact that they let you test ride the bikes before purchasing. I feel like that should be a given before buying a bike with a price tag of over a grand. I only say this because two other bike shops we visited didn't allow a test ride. Not sure about you but I wouldn't buy a car without test driving it, why should a bike be any different? I highly recommend checking The Bike Shop out if you're in the market for a bike. Ask for Jake best great! read more

The Bike Shop - New toy! - Bikes Near Me - Temecula, California

Purchased a bike here and they were all so helpful. Very knowledgeable and I recommend doing service here as they are quick and efficient. read more

The Bike Shop - Bikes Near Me - Temecula, California

The short and sweet: Great knowledgeable staff. Reasonable prices. I needed Campy cranks installed and so I checked around. The other shops weren't giving me the warm and fuzzies, a tech in one of the shops even said "bring it in and we'll figure it out". In the Bike Shop the staff were confident that their Campy guy can do it so I went with them. The turnaround was quick accounting for ordering some parts and the price I paid was very low. Thank you TBS. read more