2-3-2026 This is my…read morefirst time at a Bass Pro Shop, and I was overwhelmed, needless to say. The taxidermy is beautiful, and I had no idea they would actually have live fish inside their building. It's a remarkable establishment. It felt like a football field inside. This is definitely THE place for outdoor enthusiasts and folks who fish, hunt, camp, and so on. They have BOGO 40% Costa sunglasses. I ended up getting a 3-piece utility box crate. Customer service was standard, but I was mostly taken away by the beauty of nature, and of course, I had to donate to the conservation fund. I'll have to do more research on what entails, but there is so much to dive through and explore here.

This establishment is located where the Walmart used to be in this plaza. A friend drove me here…read morebecause they wanted to check the store out for an article of clothing that I usually wear and wanted my input. Internally it has a very high ceiling and a large selection of items to look at. They also had some taxidermied animals which were cute and an aquarium with some freshwater fish in it. The other members of my party were not impressed. Despite needing to only shop for one item we kept getting hounded by irrelevant sales pitches for items we did not need, including vacations. They did not have what we needed in stock so we left without buying anything. Not surprisingly this just resulted in the other members of my party asking to borrow my clothes. It would have been nice if it was in stock here. I might come back if I want a plushie. They had a North American animal I liked in the relatively large plushie section, but the other members of my party were not impressed with.

Over the years, I have only placed orders through the REI website (w/ my Lifetime Membership), but…read morethe past couple of months, I have had more miss than hits with my orders and felt like I had been spending way too much of my gift card money on return costs than keeping the actual products. I know there is a REI in Arcadia but I rarely visit that area these days. A Friend recommended this location over the Arcadia one, as it is bigger and it was perfect because it happened to be on my route one day. I stopped by on a Friday afternoon and was able to return my online order quickly. The cashier was very kind and the return was quick. I never used the product, the sizing was just way off, even though I had followed the product's website video guide. When I visited, it just so happened to be Member Days so I took a look around. This location certainly has "everything." It feels rare to have a fully stocked store these days. Since I did not need anything at the moment, I plan on stopping by again in a few months when I have an idea of what to use my gift cards on. There were employees throughout the store and they often greeted me and asked if I needed help. Great customer service! There was also restrooms for customers to use. There was plenty of parking in shopping center and overall, had a great first experience.

As a new member visiting the store for the first time, Trevor is exactly the sort of person you…read morewant helping you. For the short time I needed help somebody at the store, I felt supported from the first moment and proud to be a member. The store was clean, well stocked, very organized, and had lots of great selection across all the kinds of things you think you might find at the store like this, and some surprises too. In one trip I found something for myself, my wife, and my two young kids to prepare us for an upcoming camping trip. We will be back.

THANK YOU SO MUCH and BIG SHOUTOUT TO JEN IN THE RUNNING SHOE DEPARTMENT SHE IS ABSOLUTELY AMAZING…read moreGIVE HER A RAISE AND EXTRA VACATION DAYS! I recently went to snails pace, but Jen WAS ABSOLUTELY AMAZING. I was just exploring different options and she was able to give my gf and I some pointers. Without any equipment or fancy machines she grabbed our shoes and was able to take a look at how we walked. She said I was normal, but my girlfriend's feet were supinated looking at the bottom of the shoe. WE WERE ABSOLUTELY AMAZED. I tried 5 different pairs but she was able to give tips on running a marathon as well! My pair of Saucony Guide 18 were only $98 with the discount we get. I got some Feeture socks as well and it was very comfy on my run. Thank you so much!

We absolutely love Sports Basement--this location has quickly become our go-to. The store is super…read moreclean, well organized, and has a great selection for everything from camping to everyday outdoor gear. We actually prefer this one over the Long Beach location. The only downside (and the reason for 4 stars instead of 5) is that no one mentioned the Basementeer membership discount to us during our first visit--even while we were checking out. We ended up discovering it ourselves later and signed up online, and it's such a great deal that we definitely would've used it on that first purchase. Overall though, still a fantastic store with a lot to offer--we'll definitely keep coming back!

I came to SEED People's for the first time this weekend when visiting The Camp shopping area. I was…read morevery impressed by the size and selection! The store is 2 stories and they sell everything from home goods, cards, gifts, clothes for the whole family and much more! As a creative person who studied fashion merchandising, their displays were everything to me. It reminded me a little of Anthropology, with more of a boho/hippy vibe. The whole store is extremely visually appealing and has a "hangout vibe". It is the perfect store for this area. It totally goes with the theme. The staff are super friendly and helpful too! Can't wait to go back!

I really dislike leaving negative reviews for small businesses, but I hope the owner sees this. I…read morevisited the store today to buy a gift for my son and for my business partner. We picked up a vest that was clearly marked at $160. When we went to pay, the cashier told my wife the price was actually $200. We understand that pricing mistakes can happen -- that wasn't the issue. What disappointed us was the attitude. Instead of explaining the situation kindly or apologizing for the confusion, the employee was dismissive and rude. Unfortunately, that interaction really affected our experience and made us reconsider returning. I hope management can address the customer service aspect, because the store carries great products and has a lot of potential.

I love to go to 5.11 Tactical because they have the best uniform items on the market. This store is…read moretheir corporate location so they offer discounts to public servants, military, and other organizations. The downside I find is that they are light on selection, but they are good on stock of the items that they normally carry. The price is good for the items that you are purchasing and the customer service is good.

Came in a few weeks ago looking for specific pants and a shirt. I had my dog with me and the…read moreemployees let me bring her in and they even gave her a treat! The store was clean and everyone was so kind and helpful at this store. They had a lot of products to choose from! I was able to try on what I needed and they do offer military and first responder discounts with a valid ID so that is awesome. I ultimately came back and exchanged my pants and got them shipped to me almost immediately since they didn't have them in store. I saved a lot of money so it was worth coming into the store! Check this place out!

First time at the Evolv store since they moved from the old location to Tustin. The retail area is…read morequite a bit bigger and they have a large systems board with an adjustable angle so I assume you can try out the shoes before you buy them. They also have bins of old demo shoes and seconds for $45 per pair, so that is a great bargain if you can find what you need. They also have a small selection of diverse gear including cams and draws, so there is another option to pick up toys to fill in your rack. Finally, Yosemite Bum resole is there as well, and they can resole your worn climbing shoes with Evolv or Vibram rubber, no Stealth though.

Came here to buy some climbing shoes. Everyone who worked here was super nice and friendly. They…read moredefinitely can give you advice if you're unsure of what to get. They also have a room that has specifically demo shoes that are on sare on sale. Arrange between 35 to $55 dollars.They are final sail though. Also it's nice because they have a small little climbing wall that you can try on shoes and test out in the store.

The store itself is so well organized, clean and inspirational. But what truly makes Laguna Hills…read morethe best REI I've ever been to is the staff. In today's world, excellence is not common. Emma, who was at the register, personifies attention to detail, genuine care and true excellence. In small talk, my husband explained to her that I have been having health issues with forever plastics in my clothing. That's why we were there to buy Merino wool. Immediately, she looked at all o f the tags from the clothing we assumed was pure wool, and found out two of the 3 pieces actually had over 40% polyester. She went even further and went back to the clothing area with us and found 2 pieces that were 100% wool. Emma also has a great personality, sense of humor. Before we left, we asked to speak to her manager since we were so impressed. When Lisa came out to talk with us, we were blown away. She, too, has that same level of care and excellence. We are definitely fans of REI, and will always be loyal to the Laguna Hills location!

This REI is much bigger inside than expected from the outside. Everything is laid out nicely with…read moreplenty of room to see everything rather than cramped aisles and displays. Located right off the 5 and El Toro in the Trader Joe's shopping center, there is plenty of parking with a bakery just across the parking lot, and a great Mexican restaurant next door. They have lots of high end backpacking supplies, tents, shoes, clothing etc.. and they also have more budget friendly options. Not crazy about their pushing the "membership" but it's not a requirement so you can shop away without it... I think it does save you money over a few purchases. Lots of gifts to be had here.. I was surprised how many cool little things they had that made great gifts and are not camping specific.

We were helped by Shaday and she was incredible! She is knowledgeable and all of their products and…read moreprovided us exemplary customer service. She went above and beyond to help us order online, even though there wasn't the right size in the store. Hats off to management for having such a great employee like Shaday. Will definitely be back!

I've changed my mind about The North Face's South Coast Plaza location. Their clothes look good,…read morehowever, the materials aren't ideal for hot and humid days. My shorts and joggers don't feel good against my skin during those times. Even with sale pricing, I don't think the clothes purchased here are a good value. On the bright side, the employee helping me was nice and had a lot of knowledge about the rewards program. In terms of what I have written about the materials used in some of their apparel, there are a good amount of Redditors who corroborate my opinion. I'll admit that when the weather is cooler and not humid, their clothes look good. Right now, my choices for clothing are from different brands.

I have had to visit this store far too many times over the past three weeks thanks to my very…read moreactive six year old. The store itself is massive and carries an enormous selection of items. It is generally clean, bright, and well organized, with plenty of sections to wander through and browse. That said, nothing here is really cheap. There are a lot of interesting and useful products, but the prices are high enough that I constantly find myself hunting for clearance items. It would be very easy to blow through a one thousand dollar gift card in a single visit. Thankfully, the local 20 percent off coupons help make purchases feel more reasonable. The staff appears to be made up mostly of high school and college age employees, and that shows in the customer service. It is not bad, just very young and a bit unpolished. Most employees seem concentrated in the shoe section or working the front registers, with limited presence elsewhere on the floor. The running shoe selection for adults is a definite plus, with plenty of options to choose from. Overall, it is not a terrible experience, but it is not a great one either. I will continue to shop here because it is one of the few places that reliably carries sporting goods, but it is more of a necessity than a destination.

Mark and Suji did not show professional communication. I went in to exchange my BRAND NEW SHOES…read morebecause they were too narrow. They inspected the bottom and there was some specs of floor dirt. They said they cannot accept exchange because they were unsellable. They were unworn with TAGS ATTACHED! Major attitude and lack of respect for the customer. I showed them the "new" shoes I wanted to exchange them with that ALSO had floor particles....from touching THE FLOOR.. 5 stars for EXTREMELY kind and great customer service from EVERYONE I spoke to in the shoe department. Super knowledgeable and helpful!

Wow, Experience and Knowledge is key! I had used AI to…read moredetermine the shoe preference for trail running with arch support. Wayne who has worked at REI ( different stores) for 17 years helped me find the right shoes. His recommendations were so different than AI but I found a shoe that has the arch support and stability . It was an awesome shopping experience. As much as we love technology, there's nothing better than an in person experience with a salesperson who knows what's out there. BTW, Wayne also told me which brands I could use my 20 % off coupon for members during the Memorial day sale.

I love this REI location, it's my favorite compared to the Manhattan Beach store. The customer…read moreservice here truly makes a difference. Wayne was incredibly helpful; I came in feeling lost while trying to choose new running shoes, especially as a beginner training for a marathon. Even though the shoes selection part was short staffed, he still took the time to walk me through the differences between options and helped me feel confident in my choice. Honestly, if I had asked for help the first time, this probably wouldn't have been my second purchase. The department itself is spacious and wellorganized, with a great selection for a variety of outdoor activities.