One of the best run companies around with amazing quality product and a great value. Love that product is made in America. No way can the cost and the value compare toany other product. read more

Service is always great. A very helpful staff and a clean well organized store. The selection is great and they always seem to have what I'm looking for. I do wait for sales to shop which make the clothing a better value. read more

Purchased a pair of $90 pants on August 9th, paid via PayPal ... received them August 15th, realized they were too big so requested a return label from their website. Popped the package in the mail the following day. While waiting for those pants to get back to them for a refund, I went ahead and ordered 5 additional pairs (in a smaller size) ... 3 of the 5 ordered were shipped to me. When I emailed inquiring about the remaining 2 pairs, I was informed that they were out of stock and that a refund had been issued back to my PayPal (this was on August 30th) Today is September 14th ... although the pair returned has been received, according to their website, I have yet to receive a refund from either order! Customer service no longer responds to my inquiries. Now filing claims with PayPal. I do not recommend purchasing from this company .. read more

I didn't know they were here, I found them Thru Google. It was my first time shopping for things that I need for this weekend (part of a list of items I needed to get) and I was surprised how patient and nice the employees were. I told them what I was looking for, they provide their feedback and also gave me alternatives to get other things in my list that they don't have in stock. I'm very happy with their customer service and will Be back! read more

I was in the area for work and decided to come here with a few coworkers around 4pm on a Tuesday afternoon and I felt like a kid in the candy shop. They had so many cool things from backpacks, vests, hats, clothing, etc. They had awesome deals that were extended in-store for cyber Monday. The gentlemen working were so kind and they were very helpful. I ended up buying a plate carrier for work and scored an amazing deal. So grateful for the service provided. Truly, I mean it from the bottom of my heart when I say it's a breath of fresh air to be treated extra kind as a LEO nowadays. I will be returning and I will be letting my friends know about this store! read more

I ordered just simple 3 t-shirts on August 12, 2021. I received only 1 of the t-shirts. Until last week, I was getting messages from the company that they were sorry! were late! now those messages have stopped. I guess they've given up hope now too. I understand better why people make a company like an amazon company rich. It may be a luxury to ask for 1-day shipping, but if you have a company that doesn't have the ability to ship 3 T-shirts since August 12,  I think you should start thinking about other job opportunities! read more

First time visit. Small store with some great tactical wearables: apparel & shoes. Only thing missing are the weapons that go into each pocket, sash, or opening (hehe!). If you hike or go to the dessert, you may want to check this place out. The READY ROOM is where the public goes to view this small store. The Ready Room is right around the corner from the custom store for law enforcement members. It IS a MUST-SEE! Try on a pair of shoes that law enforcement uses. High-top boots come with or without a zipper AND for about $20-$30 more can be waterproof (at the zipper). I find the ATAC & Tboots heavy but comfortable & flexible. The sole is oil-slip-resistant while the top is liquid resistant & crush resistant. (men's ATAC website: https://www.511tactical.com/atac-8-side-zip-boot.html ) I did not try on any wear apparel but there was everything from underwear to vests & overcoats. The Ready Room is truly a small store with a very nice selection of tactical gear. Happy Tactical Gear Shopping and Fight ON! read more

Amazing selection and and amazing staff always willing to assist you. Top quality gear and you pay for what you get.

If I could give 0 stars I would. I've spent way to much money on this company just to do me dirty. I ordered an in stock item (according to their website) and they end up cancelling my order because they didn't have it, ended up contacting CS, I ask if they could match the price on a similar item and they say no, so they give me a coupon. I end up ordering something else utilizing that coupon and when my order arrives ITS WRONG! It's 1 freaking item I ordered. How hard is it to mess up??? Contact CS again and they send me the correct item and the "Patch of the Month" like it's gonna make up for my time and money wasted. Very unsatisfied with my experience. Also make pants for TALLER PEOPLE!!!! read more

Store is squared away. Ryan and Jake very helpful. Good stock. Purchases quickly processed. Efficient, no time wasted, in and out. No issues parking. Thank you. read more

Picked up a backpack from here and really enjoying it so far. The Rush12 2.0 is a really durable and comfortable backpack. The employees are great. Nice guys that are very helpful. No, they won't give you a fake smile and greeting when you come in like most retail stores selling cheap garbage. They're just normal nice dudes that are happy to help if you ask. It's a breath of fresh air to be honest. read more

5.11 Tactical - Rush12 2.0 - Outdoor Gear Near Me - Irvine, California

Great mini 5.11 store - Friendly staff - a lot of gear, meaning; backpacks, pouches to fit most needs - Nice selection of pants and boots / shoes - My first visit was today and I must have spent the better part of an hour looking at all the inventory - There is a lot i'm leaving out since I don't want to write a crazy long review - If you want some 5.11 stuff and don't want to wait for an online order, go to this store - I will def be back - Get on it - read more

I live approximately 10 minutes from this store so I thought I know exactly what I want I'll go in and give them a sale. I was the only one in the store and was not greeted, I had to greet them. I looked at the shoes for a couple of minutes without even being acknowledged. I finally asked if what was displayed the only sizes they had. I was told "what you see is what we have." Ended up driving 30 minutes to Galls in Long Beach and gave them a $160+ sale. A simple "oh what size are you looking for" "we don't have that size but we can order it" would have gone a long way. Absolutely 0 customer service. read more

Why does it say open until 1730 if I just went there at 1640? All doors locked, nobody inside as far as I can see. I should've called before I went but I figured the business hours on google were accurate. Wasted my time and couldn't even reach anyone while I was outside. Hope I save someone else from going here and wasting your time. Don't get me wrong I love 511 but I hate wasting my time. read more

My go-to store for 5.11 Apparel. Reps are awesome and very knowledgeable. They have a pretty good selection in store. If they don't have it, they will order it for you and contact you when it arrives. If you are a first responder, they offer an additional discount as well. Highly recommend them! read more

This review is for the Ready Room, which is a small store tucked away near their office (separate building - around the corner). The store has clothes for both men and women (2 changing rooms available), along with shoes, accessories, and gear. They have good quality products and at good prices, which gets even better if you can get a discount. Law enforcement and first responders get discounts (I believe it's 35% off), so if you know anyone that qualifies for the discount, ask them to go with you. The employees are nice and helpful, but they mostly leave you alone to browse. If you need help, just politely ask for assistance and they're more than happy to assist you. :) read more

So I took the drive all the waaaayyyyyy to Orange County, because if you want to purchase anything here that's how far from L.A. you have to go. That's the rough part. The traffic is a killer. I went on a Friday after work . . . mistake, I know. Anyways, note there are (2) different buildings. The first one which is where Yelp will take you is some kind of training official business office building. There is a HUGE "511" on the top left corner of the building. So of course I entered this building first. (buzzer goes off) wrong building, try again. The correct building that houses the store portion is located a short walk around the corner. Save yourself and just drive into the industrial park and make your first left instead of going straight. The retail store is located on the INTERIOR of the complex. You'll see there's plenty of free parking. When you walk in the store, it's broken out pretty simply. Women to the right. Men to the left. All bags are hung on the wall to the left, on the men's side. There are (2) dressing rooms, however only (1) the one on the left when you face them is operational. The other one is being used as a storeroom of sorts. I had an interesting experience while in the dressing room. I was purchasing tactical pants and shirts. A man had left the dressing room with his wife. I entered the dressing room right after them. As I'm in my underwear and bra changing, he pulls the door then looks over the door. Seriously!?!?!?! I ask him, "Can I help you?" He says, "Oh, no it's okay". I finish, get dressed and walk over to him and his wife and let him know the dressing room is now empty. Unbelievable. Staff is not the most helpful, I had to keep running back and forth for different sizes as the women's slacks are all cut really, really weird. Even the staff confirmed that women never purchase the women's pants they always buy the mens pants. Which by the way . . . are considerably less expensive for the same brand, same style and same color. Ahem . . . . 511 get your game straight and fair. I did purchase the pants and shirts I needed and will eventually return. When they open the Carson retail store. :) read more

5.11 tactical gets nothing lower than 5 stars from me. The staff is great, 5.11 is more than generous to us; military, cops, fire fighters.... they love us!!! No brainer they are a FIVE only because yelp doesn't have TEN... maybe I'll write another review so they get a ten. Additionally, it's my understanding, if they don't have it, they'll order for you but, you must be patient. read more

Everyone here is always knowledgeable and polite. I'm a size medium so what I like has a tendency to be gone first always but over all I'm here twice a month updating gear and what not, so many places I can go but the goods and the staff and the HUGE VETERAN DISCOUNT keeps me happy and coming back. Thanks 5.11 Team and God Speed read more

Small store, big stuff This ready room is only advertised via word of mouth (mostly). It is the only store of 5.11 in the nation (that I know of) that gives 35 percent plus Military/Law Enforcement discount, I purchased a set of 5.11 denim jeans and got surprised at the deal. It may not have all of what a typical 5.11 store has, but they will take care of your needs and desires as much as possible, make sure you have the right gear for the right mission. I highly recommend them. read more

Always great service. I call ahead, and they have my items waiting for me. The staff is always helpful, and the store is pristine

The quality of the 5.11 product line is outstanding. Pricing is in line with their quality -- essentially you get what you pay for. Think about it, do you really want your tactical gear to fail on you? Save up and pay a little extra for quality. It is definitely worth it. read more

Great shop! I loved almost everything about it, the only reason why I don't give a 5 star is because they do carry uniform in stock. But keep in mind they can order. I would definitely come back though! Awesome store. Just a little drive. read more

Great convenient location. I had an online purchase that I needed to swap out and they were able to accommodate with no problems. They have a great selection of boots and clothing. The staff are very friendly and professional. read more

READY ROOM- I've been coming here for almost 5 years. Whenever I need a specialized bag for duty I try to come here. It's not always convenient due to work hours but when I do come it's always worth it. Good selection of bags either for long guns or just everyday bags. The staff is always helpful. I just found out they are open on select Saturday's from 9am to 2pm. Great place to shop and 5.11 is always coming out with new products. read more

Nice hole in the wall (literally)! You kind of have to go know someone who has been to this place to take you there and work through the steps. Law enforcement and veterans/military get 35% off! Limited boot selection; so if you're going there for boots like I did, it may be slim pickings! However, the price is right. Friendly, yet stoic staff. I can appreciate that though! read more

I recently had an issue with my Rush12 backpack and had an absolutely great experience with 511 getting my issue taken care of. Not only was Patty accommodating of my schedule, but in various interactions it was clear she went above and beyond. In one instance, I sent off a casual e-mail and instead of a simply e-mail reply, she looked into a screenshot I had sent further and found an issue with my order and had it taken care of. It's moments like this that remind my why I buy 511 hats, pants, bags, backpacks, and more. I travel a lot and want quality gear by my side. 511 Tactical is my gear provider of choice. read more

The staff is super friendly and make you feel like you belong a part of the family of 511 Vinny and his crew are awesome and understanding your needs and purposes of your every day production to the every day necessities of just simple living the are the most efficient effective product education team with the highest level of education the product! Fair warning to everyone else's this store is a private store associated with the brand professionally. Needless to say, I've spent a lot of time in the store and have immense respect for brand but the gear is perfect for my everyday lifestyle read more

They didn't have the right size in the product we wanted. When asked for another 5.11 Tactical store location where a product might be located, the rep recommended their Carson store. When asked if the Carson store could ship the product to this store, the rep said he didn't know and he'd have to actually make a phone call?! But made no move to make the call - so we left. Really disappointed. There were three employees behind the counter and only three customers in the store. There was limited customer service and it appeared, little motivation to help the customer. If you know what you want, come here, but just don't expect much in the way of service. read more

My new project involves Search and Rescue operations, and we decided to have our people purchase 5.11 tactical pants (and whatever else they wanted). As a non-profit org, we love supporting local business, who also support us! Every time I've been in the store, everyone has been so nice. Always available in case I had any questions or needed help. Large selection of inventory, and if you want something they don't have in stock, they'll order it for you! Clothes, shoes, and bags are the biggest things available in the store. Located behind-ish the corporate headquarters. read more

Great hidden 5.11 store next to their corporate office. Pretty good selection of their merchandise. Service was amazing. All sales people were super nice constantly offering their assistance. They have two fitting rooms to try on their clothes. If they don't have size you need, they can order it for you. Definitely will be back. read more

Customer service is there number 1 priority. Very helpful and always willing to go the extra mile for there customers. There also very knowledgeable in the products they sell. Thanks for all the help. read more

So I finally made the 200 mile drive after hearing so much about this ready room. I will definitely be coming back as you do save quite a bit of money. I will address a couple of questions that I had found no help with searching the web as well as give you my opinion of other users review. THE LOCATION. The ready room is located in Irvine CA. the real address is 1340 Reynolds ave. Suite 123. Once you pull into the industrial complex look for the building with the big 5.11 on the top left. Do not go into that building. Take the small alley way directly to the left of the building around back. There you will find the ready room. Look for the R logo on the door. THE PRICING. First off don't hate if the discount doesn't apply to you. This store is meant for public service personnel. If your not a candidate for the discount you shouldn't even know about the store. Everything in the store is marked full price. Once you checkout then they apply 35% off msrp. All items are eligible for discount but you must present your official ID. No appointment is needed to shop. The store pretty much stocks everything except for uniforms The discount isn't as much as I thought but it's way better than full price. From now on I'll probably only go once a year to shop since it's so far away from me. THE SERVICE. The guys that helped me were great. They were friendly and even went to the "back" to get sizes for me that weren't on the floor. However I was in the store for about 10 minutes and never got greeting or asked if I needed help. I had to go and ask for assistance. At the time there was only 2 other shoppers inside so it wouldn't have killed them to greet me or see if I needed help. So bottom line this place deserves 5 stars regardless. At the end of the day I saved money so I'm a happy camper. read more

Thank you Jake and damn! I cant remember the girls name! Maybe lynsey?! You know who you are! Either way! Thank the both of you for all your help! I swung by hear with about two hours to kill before I picked up the wife from work and Jake and his co worker were super helpful and anything I needed they were right there and on the ball with it. Thanks again! If you need anything 511 wise go here! Super awesome and super convenient!!! Semper fi! read more

Love their clothing. Perfect gear for training and working out. Staff is friendly and helpful. Great spot.

These guys are top notch with great products. Their stuff is a little more than the average person would probably get the use out of, but who's complaining? Product quality and price is great for LE, military. read more

Great LE store. Very Good service. I purchased a rangemaster backpack I had not seen offered in the catalog.... also I was told they will honor the LE discount with online items delivered to and purchased in the this store....well worth he trip up from San Diego. read more

I am a recovering gear junky and this place does not help. They have a very good selection of 5.11 gear with great prices for LEOs. Bankers hours, and they close on holidays. read more

I love there pants, shoes and shirts everything is high quality. With innovative design's. One down fall I have ran into is there sureshot tactical watch claims to be water resistant under a hundred meters this is a false claim I took it into the shower once came out and it was damaged. Over all they serve some of the best quality equipment I have ever worn love there gear. Don Costa and his team are incredible at what they do. # 5.11 ABR # 5.11 Strong there pants make great hiking gear read more

Bought a pair of shorts online but turns out, they run rather large. So I contacted support via email to do exchange. They emailed back the next day asking for my contact info to generate a Return Authorization (RA), I responded the same day. Fast Forward 1 week, no response for the RA number. I emailed back to follow up, FF again 1 week again no response. I did this at 2 more times since I wasnt in a hurry to get them replaced. On the 4th time, I decided to call, got a lady named Stormy and was very helpful. She sent me an RA number and label. She then said once they get the shorts, they will ship out a replacement. BUT they are going to a software upgrade for their inventory/billing system so they wont be able to ship out until sometime after Oct 9 (its middle of Sept at this point). I see shorts received by them Sept 27. I called October 15, they said oh no one has checked in your return (even though their warehouse showed received based on UPS tracking). I then sent an email 10/19 asking for a status of shipping. No reply. I called Nov 4th and they said it will be shipping the week of 11/6. Then I get an email 11/6 saying my shorts shipped. I called 11/13 to see if they have a tracking number. They have a message saying they are busy and will have to call back if I leave a message. I called again the next morning to see if they are no longer busy...still asking to leave a name and number. I decide to call the corporate office in Irvine, CA, 2 miles away from me. I was able to get someone to look up my RA. I was told my shorts have been "allocated" and should ship in 10-15 days. I said WHAT? I have an email from last week saying it was shipped, then she asked who it came from, so I told her it came from Customer Service but no specified name. She said oh that was probably just an automated response. I said it took 2 weeks for an automated response?? In any case I asked sarcastically, should I expect these shorts to show up in January and she said, it shouldn't but they are having challenges that it may actually take that long...all this for a pair for $50 shorts. Expected better service from a company that supposedly works closely with our first responders and military. read more