1. 1st Comm Phone Repair

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Chicago, IL

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1st Comm Phone Repair

4.5 (72 reviews)
Closed • 10:00 am - 6:00 pm

Services - 1st Comm Phone Repair

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Charles T.

From a previous customer I went to this store after I called in and they quoted me the cheapest price for the galaxy s4. The sales man and his brother lied to me saying the screen isn't the problem just so they can sell me a phone. I was in a hurry and desperately in need of a phone. So I made the decision of buying a another galaxy s4 from this store. Once I got home and opened up the box and found out that the accessories for the galaxy s4 were fake. I am truly disappointed and will never ever come back to this store. I also suggest future customers to do their research before buying any products especially phones. Also I felt like a fool that I didn't bother to look at the sticker on the phone which stated "TXTING & DRIVNG...IT CAN WAIT" the words on the screen were spelt incorrectly. This place is a scam!!

Simple storefront - awesome service awaits you on the inside...

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3 months ago

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7 months ago

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2 years ago

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1 year ago

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2 years ago

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10 years ago

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1st Comm P.

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12 years ago

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6 years ago

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8 years ago

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1st Comm P.

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9 years ago

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1st Comm P.

Thank you Jennifer.

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12 years ago

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9 years ago

Got my screen fixed and a week later it broke i went back and they took care of me! Great customer service and fast too!!!!!check them out!

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1st Comm P.

Thank you Azra.

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12 years ago

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Ask the Community - 1st Comm Phone Repair

Review Highlights - 1st Comm Phone Repair

“Anas was there to personally greet me and I think I had my phone back in my hand with a new screen in less than 10 minutes.”

Mentioned in 8 reviews

Read more highlights

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All Day iFix - Before & After!

All Day iFix

(288 reviews)

Lakeview

I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

1st Comm Phone Repair - mobilephones - Updated November 2026

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