I want to share a great experience I had at the Finish Line store at Parkway Plaza. A few weeks…read moreago, on the day of the Jordan 11 Mojave launch, I came in looking for a size 14. The employee who assisted me was extremely informative, kind, and genuinely helpful throughout the process. After speaking with her for a bit, I learned that she was actually the store manager, Miranda Troncoso. It was refreshing and impressive to see a manager leading from the front and working alongside her team. That level of hands-on leadership really stood out to me. I truly appreciated the way she handled customer interactions, especially knowing how challenging it can be to work with the public--I work in wireless as a district manager, so I understand firsthand. Finish Line has a great leader at this location, and it definitely shows in the customer experience.

I picked up a pair of shoes on the sales rack, which clearly said $50 in large print. Originally…read more$75. They rang me up at $90. When I told her there was a sticker on it, she only offered to do a refund instead of checking for the sticker. They took forever finding the shoe, now I'm starting to think it was a stalling tactic to make me forget the sale price. Kinda disgusted.

Parking is not awesome but oh well. Store is clean. I visit the golf section most times I'm in here…read moreand always have exceptional customer service from people that actually know golf. I think Brayden took care of me. That's a straight shooter with upper management written all over him. He sorted me out with some grips and answered all of my questions. Lot of options and selection and their golf accessories are very fairly priced.

This location is falling apart and has very poor upkeep, merchandise tossed everywhere floor…read moreripping up and employees that worry more about talking with their co workers than helping customers. Find another dicks or just go across the street to big 5, smaller selection yes but better service and cheaper prices.

My feet grew while I was pregnant so I am in need of replacing all of my shoes. I have been looking…read morefor some dressier sandals for work so I stopped by here to see if they had any I was interested in. This location is one of the smaller locations I have been too. There wasn't much variety in the store because of this. I didn't see anything for myself but didn't leave right away to glance at what they may have for my son and husband. There are some greats brands here like Nike, adidas, puma, vans, converse and more. The prices are all average for the brands that you are getting as well. The store employees didn't greet me once while I was here, they stood a the register and just talked with one another which is annoying but I didn't get anything so it wasn't a big deal to me, I didn't need them but I don't want to feel like I have to beg for help or interrupt two staff members from their personal conversations if I am interested in making a purchase. Overall, everything averages out to be just okay here. Great brands, decent prices, low variety, not the best customer service.

Came here for shoes before a trip. Our chosen shoes were on sale! Awesome…read more Except not. According to the ladies at the register, the sale was "not currently active." So why weren't the tags switched out? Blatant false advertisement and tagging. Not all the items were on "sale," so it clearly wasn't the case that all items were tagged incorrectly. This is ILLEGAL in California. I let them know, pointed at their County Department of Agriculture sign right on their register, and they did not care. Please check your receipts. Yeah it was only $20 or so overcharge but in this economy? Giiiiirl.

I buy my sons shoes here. They have a great selection for him since he tends to want the same shoes…read morein just a different color. He's easy to please. Their prices are good and I am always greeted with a smile. They offer to try on his shoes, lace them up, and even ask if he wants to leave with them on each time.

Shout out to Spencer for helping my wife with the specific shoes she was looking for! He was very…read morehelpful and she got the shoes in 3 days! Excellent customer service and we will be back for more shoes (eventually).

These guys are great. Super good customer service. I have some old boots and some new boots and I…read moreend up cycling through them at work. They get all dusty and dirty and I bring them to Red Wing and they greet me with a smile on their faces and then they clean up my boots, making them look like new every single time. I really appreciate them.

Oliver took care of me over the phone and I'm the Store. He was incredibly Professional and…read morehelpful. He took the time to take Digital measurements of my feet while Standing and while Walking. It is complete full service here and he made sure I tried enough sizes to get the perfect fit. I was able to find the Wide here which Nobody else has. I searched online on Amazon and Red Wings Website. None of them had Wide Sizes. I am so glad I made the Trip to the store because I guessed my size all wrong. Red Wings are incredibly well made in the USA. I have always had Irish Setters but decided to take the plunge and get the Iron Rangers. They are beautiful and as Solid as they come. Oliver answered all of my questions and was very patient. It was a very pleasant experience and I highly recommend this location.

Greeted by a yell from security from the exit doors lol What a welcome!!! I love Ross but I found…read moretheir plus size clothing section lacking almost nonexistent!! It's the fall so the racks were filled with coats of every size and style but plus size. It was also skimpy on tops and bottoms with extra small section. The plus have gone up astronomically and it may have to do with online sales impacting then sales and them having to make it up with the in-store buyers which kinda sucks. You use to get a good deal from Ross on clothes but I may have to just stick to getting my hand bags and household decor from them. This store in general was well organized a little over crowded to be honest. It's easy to get paralysis analysis coming here.. while that may sound great it actually can be quite a challenge to find what you need. There were 3 cashiers which is a plus; being they never have enough staff but the holidays are coming so it's good to see they have started early with staffing.

Came in on a whim. Needed a last minute gift bag…read more Not only did I snag a gift bag, I found a $100 bill in between the aisles! I guess it was my lucky day... This store is packed with endless amounts of toys and clothes. I don't even know if the times will sell before Christmas. Time will tell. Service is quick and staff is friendly. The restroom is spotless. I wouldn't hesitate to drop in here again if I'm the area.

I've been going to them for about 3 years now and just realized I haven't left a review. Evan is…read morereally professional and has excellent customer service. He's been extremely helpful with choosing the suit and style I want. The establishment has great quality and affordable prices. I've already recommended friends Season's Fashions and they had the same thing to say.

At first, my son was indecisive of getting a suit , he then tried one on , Found the suit with no…read moreproblem! customer service was great

Hello I came in looking for new Uggs and found the perfect…read morepair The employee are wonderful and so help I definitely will be a returning customer! Thank you! Amazing place too shop

I've been going to this location for years now. For the most part, the customer service has been…read moregreat. Today was no different until the manager/MOD was involved. There is a sweet young man, Ruben, who was very patient and helped answer all of my questions as I was trying to figure out proper size of a new shoe with my usual insoles. Upon removing the shoe to wrap up my visit, I noticed a small hole on the top of the shoe. It was slightly hidden, but based on the work I do, I feared the small hole would eventually become a bigger issue over time. So I asked Ruben if there was another pair. I didn't ask for a discount, but he offered to see if there was a possibility for a discount based on the small hole noticed, as he had seen it too. He walked to the back to touch base with the MOD, and she came back with what seemed like a dismissive and condescending attitude. She began inspecting the shoe in front of me, repeating that there was no hole. I pointed it out for her and showed her where the hole was. She said "So you don't want them?". I wasn't going to argue with her, but I also wasn't going to waste Ruben's time at his attempt to save the sale, so I purchased the insoles and left to buy the shoe from another retailer. Had she spoken to me like an adult, or just explained for such a minor flaw she could not offer a discount, or offered to order another pair for me, my transaction would've continued. But not only am I a trained seamstress, with a degree in fashion design, and a small business in handmade leather goods, I decided to take my business elsewhere. I know a needle puncture when I see one.

Selection was not the best but that's expected considering it's an Outlet. Customer service was…read morespot on. We were greeted upon entering and were asked several times if we needed any help. Employees made recommendations on how to find hard to find shoes. Definately recommend starting here. If you find what you are looking for, you can't beat the prices.

I wanted to leave a review after the great service I received. Kudos to Ben for helping me find a…read morediscontinued shoe and going above and beyond to transfer them so I could purchase them. Thank you Ben for being polite, helpful, and getting me the shoes I was looking for. 5 stars

I'm kind of blown away by the service I received at this location. The Assistant Manager spent a…read moregood amount of time talking with me about my foot concerns and difficulty finding comfortable professional shoes that accommodate my high insteps and arches. Very friendly and courteous. The only downside is this location has limited wide options in-store, which for me is a bummer as I've found my feet aren't exactly compatible with the "off-the-rack" shoes being manufactured. I can and will order online, I just feel bad from an environmental perspective doing so when it results in a LOT of trial and error. Significantly better experience than shopping at DSW from a service perspective.

I've purchased my daughter's shoes from here for the last 1.5 years. The variety of shoes is good…read morebut unfortunately size is hit or miss. If we don't find what we want then we order online. Returns for shoes that don't fit are very easy. I don't mind the shoe prices. Anything you can think of has increase in cost. Kid shoes are about $30-70. I started checking my email before checkout for any store coupons. It saved me $20 last week! I got two pairs of shoes and 12 pairs disney toddler socks for $80. Socks were bogo 50% off. I love the sale but why are socks $20 for 5 or 6 pairs? Regardless of brand, that is crazy! Customer service is good. Someone says hello when you come in but no one offers help or checks in while you're shopping. I'm not sure how many people are working at a time. I've noticed just two people. I don't usually need extra support so I am okay with just a greeting.