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    Finish Line

    3.3 (45 reviews)
    Open 11:00 am - 8:00 pm

    Finish Line Photos

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    *insert heart face emoji here*
    Mary K.

    I came into here looking for the new adidas ultra boost edition shoes and behold they had them here. They had my size and the exact color I wanted as well. The girl who helped me find the shoes and my size was very helpful and super nice. I'll be back next time I see some new shoes that I absolutely need!

    Top 3 Jordan 5

    Just came from finishline and was able to cop my size in top 3 jordan 5. Thank you Victoria for amazing customer service. Was greeted and helped right away. Definitely recommend coming down especially if you are looking for good selections and great customer service.

    Oh how my grandson loves his Chucks ;-)
    Big Mama's M.

    Excellent customer service by a young woman named Genea n there is a 20% military discount! Genea was on point with her attitude, professionalsm and speed. When she couldn't find the shoes we wanted in my grandson's size, she brought out something similar...who freaking does that anymore? Keep this young woman, she is def an asset to your store...fast, professional and very friendly!

    Nike Juvenate , Thanks VANESSA!!

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    5 months ago

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    9 months ago

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    2 years ago

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    7 years ago

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    5 years ago

    Love this store and came to use my finish line rewards however showed up at 6:45 when they close at 7 and the gate was already closed :(

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    5 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    4 years ago

    I was in dire need of new shoes they hooked me up with some Nike shoes and for good pricing definitely recommend

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    7 years ago

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    6 years ago

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    13 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    Photo of Vanessa C.
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    7 years ago

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    10 years ago

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    11 years ago

    This Isiah dude helped me out too. Awesome guy. Keep doin what you're doin man. Trick is knowing how to relate to different age groups.

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    6 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    7 years ago

    No customer service. Piece of crap store. They never seem that have in stock the size you want.

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    10 years ago

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    8 years ago

    People where totally rude but . Female I think Vanessa was her name great attitude n great help with her love n knowledge of shoes

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    9 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Finish Line

    Review Highlights - Finish Line

    I want to share a great experience I had at the Finish Line store at Parkway Plaza.

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    Journeys

    Journeys

    3.8(8 reviews)
    0.1 mi
    $$

    Shout out to Spencer for helping my wife with the specific shoes she was looking for! He was very…read morehelpful and she got the shoes in 3 days! Excellent customer service and we will be back for more shoes (eventually).

    This Corporation has an unfavorable return policy.The clerk at the store ordered the wrong boots…read morefor me. This happened to me on the 27 Nov 2015, my wife bought a pair of the 1460 Doc Martens, I realized they were not leather (Store #371). As soon as I made it home from work that day, I told her these were not leather boots. We promptly took them back to exchange for a pair of leather boots. Empl# 420647, tried to convince me the Vegan Leather was real leather. I just told him to order me a pair of 1460 Cherry Doc Martens Leather. The return at this point seemed smooth but to my surprise on 10 Jan 2016, the day our family could gather and celebrate Christmas, we discovered the boots that had been ordered by the clerk were the completely wrong boots (R15265601). We followed the return instructions. Returned the incorrect product to Journeys Inc. The RETURN instructions were followed. The boots were sent via UPS Ground (Track#1Z V52 2E3 06 2605 1968) on 11 Jan 2016. The instructions said the product could not be returned to the store and I would receive a credit to my card once received and processesed. RYAN at the Dock in Lebanon, TN received the boots on 15 Jan 2015 @ 1059. I was NEVER credited by Journeys Inc. $169.99....Still waiting patiently for my refund. On 12 Feb 2016, I called customer service on there packing list 1-888-324-6536. Tragically laughable, Journeys Inc prints they incorrect phone number on their packing lists (Picture Posted) I hunted down the CORRECT number somewhere in the internet. Spoke to a Journeys Inc operator I explained that I did NOT receive a refund, I gave her all the info. She told me I would be contacted in a couple of business days. Still waiting patiently. Customer Ref 080371347520151127 Warehouse Ref 3010113

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    Journeys - Wrong Number

    Wrong Number

    Journeys

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    Finish Line - shoes - Updated May 2026

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