Kinda disappointed! The selection for men is minimal. There wasn't mush on the sales racks for men! I think 4 shelves and nothing over size 12! However there are over 10 sales racks for women. Same goes for dress shoes! Accessories for women are ample but for men is non existent. I was able to find a pair of shoes but if I didn't have a gift card I would have walked out! There really wasn't any help in service. Prices are ok. read more

Me and my daughter came here for her bday shopping spree. It's so much better to be able to try the shoes on in store than shopping online. Almost always have to exchange. Cielo checked us out and was very friendly and helpful. She helped my daughter set up a DSW account so she would get points. She also took the time to Manually add her Bday so she would get a gift next year. It's always such a plus to have a good associate in store. It makes you want to come back. Cielo did a great job. They always have an amazing selection for everyone. I have been here a couple times and I always find something I like. My daughter has been here a couple times in the past months. It's the first shoe place she wants to go. read more

This store is huge! It is actually a bit overwhelming. We came looking for some athletic shoes for my husband. It's been ages since we got new shoes. Apparently, they do not make DC skater shoes anymore. We ended up with two really cool shoes. Some sketchers and something else which I can't remember. The customer service here was good once we actually found someone to assist us. Thank you! read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Santee, California

Confusing closing hours: website says 9pm only to be greeted by a rude associate who won't let anyone in at 7:50pm. I only had to drop off a shoe donation. I wasn't the only one. As I'm sitting here in the parking lot writing this review I see others walk to the door and get turned away. The store is technically still open. It looked like they had returns. Seems like this place has great customer service. *eye roll* read more

DSW Designer Shoe Warehouse - For this DSW, just for today - Shoe Stores Near Me - Santee, California

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Since we don't have a DSW in our town, whenever I travel and there is a DSW nearby - I go! My husband found two pairs of walking shoes; I got three pairs. The only thing they did not have were Fisherman's sandals - but clerk said they did not get any in this year. Good location, big parking lot. read more

I was trying to order a pair of dress shoes for my Mothers funeral the other day and the corporate number was no help. The shoe I wanted wasn't in stock and would've delivered after the funeral date. I called DSW in Santee and Ms. Andrew answered the phone, and she wouldn't let me go until she resolved it with me. We both looked on Amazon, found the shoe with the correct delivery window. There are so many terrible people in the world, but Andrew restored my faith in humanity for a second. Thank you for caring and for going above and beyond, I really appreciate you. I'll be shopping with DSW more often because of the service she provided. read more

Found the exact shoes I wanted at the "clearance" section discounted at half the online price (New Balance Fresh Foam 11.5 in the color I wanted). My wife found two pair of shoes which she loves. I had doubts but went with my wife. What a find. Thank you DSW!! read more

The store is clean and has a good selection of shoes. They even have a discount corner. The staff is courteous and helpful. Prices are reasonable. The location is easily accessible and plenty of parking. I now have been there a couple of times and do plan on making another trip there soon. read more

Great sales when I can find a pair or two. Huge selection of shoes and nice selection of various other accessories. Friendly staffs. Always helpful. Clean store. Nice cashiers. Sign up for their rewards and emails to get an additional discount. Welcomed to all shoe lovers!!! read more

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The location is a little far out from San Diego, but the placement of the store is great if you are in the area. It is located in a mega strip mall that has an MTS train stop. Not too far from the 52 freeway. The parking is easy since there are thousands of spaces in this giant mall. Every store and restaurant you desire is pretty much located in this mall. Same DSW setup, quality, pricing, etc. Just like you would expect for a chain store. Helpful and friendly staff. Bathrooms that need a code to get in and they are spacious and clean. Wide variety of shoes, styles, colors, options. Plenty of shoes in stock. Socks, belts, and other accessories. They have a rewards club so you get free stuff on your birthday and when you spend so many dollars, you get a free $5 certificate. read more

Bought a pair of shoes as a gift for someone for Christmas here. I paid with cash. The shoes did not fit the person I was buying them for so I tried to return them. Cashier gave me attitude and insisted the shoes were worn (despite never wearing them before besides the person trying it on ONCE) but she called the manager over; they checked it and said it looked fine. And despite having the original receipt I was given when I bought the shoe, the cashier gave me a merchandise card instead of my original payment. The purchase was only 20 days prior and I have a merchandise card for a place I don't want to shop at. Overall, poor customer service. Will never go back to this location. read more

Came in to shop for shoes. Within 5 minutes was aggressively pursued by someone asking for money. She would take no for an answer. I left. Will not be back. Maybe trolley makes it easier to travel around and panhandle. Just saying. Maybe store security is needed now. What a drag. read more

I came here to use my $5.00 coupon before the end of the month. I didn't find any shoes here in the clearance racks because they were so limited on selection and sizes, but the cool thing was they now sell kid's shoes. I was so excited for my daughter to try on some cute shoes. My daughter really liked the unicorn boots but they were too tight. There were other styles that I had her try. She was so picky. I didn't buy her any shoes but maybe next time. I ended up buying socks since I didn't find any shoes to my liking. I didn't want to pay regular price for any other pairs. The only pairs I would buy is the Adidas tennis shoes which I own two pairs already. I liked how big this location is and it's great that they sells kid's shoes. This is the only location that sells kid's shoes. A definite plus. I will be back. read more

DSW Designer Shoe Warehouse - They have kid's shoes here now! Yay - Shoe Stores Near Me - Santee, California

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I like this location. It's always very clean inside and out. And parking is never a problem. I do still prefer to shop online just because the selection is very vast. However the customer service associates are always willing to place the order for me. The lines are not very long at all. And when they are, the associates work very hard to get them down. DSW is my new all time favorite show store. They sell tennis shoes, sandals , pumps and scarfs all in one store. Certainly sign up for their emailing list. They are always emailing you coupons and in store special events!!! Don't miss out on their exclusive savings. Definitely check out their online inventory read more

Love this DSW location and staff are always friendly, but today received especially awesome customer service from Frankie, he really went above and beyond to help me with a kind of complicated purchase and application of rewards points, and solved efficiently. Thanks to him, and his manager, for the great experience! read more

DSW lost a loyal customer today. Their December offer to give you bonus cards when you purchase gift cards is a scam. Found out today that my $50.00 bonus cards are practically worthless due to their exclusion list. Many of the popular brands (New Balance, Converse, Saucony, Reebok's, Birkenstock's, etc) are on the list. Check out the full list on their website before you attempt to use a bonus card. read more

Complete waste of a whole day. I ordered shoes online to be picked up in store within two hours. I got an email confirmation and everything. I show well past my available pick up time and they don't have the shoes. Turns out instead of reaching out to me about it, the lady "accidentally" confirmed my pickup instead. I drove all the way there for no reason and as a result I have no shoes to wear to work now and have to go back home and be late for work. The girl's name started with a J if I'm not mistaken. Horrible experience, I'm disgusted and outraged. read more

OMG!!! I just had the BEST EXPERIENCE with DSW!!! They are truly a family to me!! I had a return to do and a very difficult situation and the awesome staff there made it sooo seamless and easy that the frustration that I had prior to coming in was simply wiped away!!! Elena Marie and Tyler freaking rocked the definition of what Customer Service stands for!!! I will always come here to buy my shoes because something of this caliber makes a BIG difference on the quality of my shopping experience!!! Way to rock it team read more

Well, I'll start off by saying I'm much happier shopping at a Wild Bills or western store than a regular shoe store. I'm a boot guy. However, with the recent adoption of my German Sherpher I needed a solid pair of walking shoes. Unfortunately walking several miles in boots isn't really a comfortable option. I came in here and found a pair of shoes. The store seemed well organized and orderly. There seemed to only be 2 people working at a time, so customer service was limited. There were several sizes of each shoe underneath the display shoe. If you didn't wear socks, there were several boxes of one time use socks placed around the various displays. Most of the shoes here seemed to be at or less than a 'name brand' store's price. When I wear at these shoes I would definitely check here for my next pair. read more

I adore DSW in general, they have amazing prices on all types of shoes for women. For men not so much says my boyfriend. In fact I buy most of my shoes exclusively from DSW. This location I have done several returns (at least 6) and every time it's been very smooth, fast, non-pushy and I love that. I online shop a lot so I return a lot and having a convenient return policy is great and DSW does! You know when you go to a place to return something and they make you feel guilty or push you to buy some hit get else or just gives you store credit? This place doesn't do that. Another plus is that this location is not that busy at night so if your off work and need to do a quick shoe run or return it's quick. read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Santee, California

Went in there to exchange pair of shoes I got for my mom but I didn't have the receipt, only had the order number, and Maci exchange the shoes for me and applied the discount I used on my original transaction, definitely would recommend going there. Customer service 10/10!! read more

I went here to buy some new sandals for the summer. I really didn't find anything that I liked so I ended up buying some flip flops instead. This location carries shoes for kids too. There was a good sale going on. Save an additional 20% on your clearance shoe prices. So if you find a yellow tag one it should be free because 80% plus 20 % equals 100% read more

Wide selection of shoes that we're actually in my size! A little high priced though. Service was nice and greeted us. We didn't see anything we wanted though. Unfortunately, we we're looking for Nike Huaraches and they didn't have them. Seems like every store we go to, they don't have them or do, but don't have them in my size lol. Anyways, store was clean and most of all, most of the shoes were in stock. read more

My new favorite shoe store. I haven't been to a DSW in 10 years because I wasn't a shoe fanatic up until recently during the quarantine. I would browse online and see all these cute shoes for less with really good deals when you sign up for rewards. Today I went in store and was impressed with the layout of the store and how organized it was. They really implemented COVID safety measures with one way arrows, hand sanitizer, and after you try on shoes you place them in a designated area for them to sanitize later. The associates were helpful and sprayed the table every time a customer purchased an item. Definitely will return to this location. read more

I have to give a nod to Carissa, and now that I write this having been months since I was in there I question I remember her name- I came in with a friend of mine that is a bride to be and I will be one of several bridesmaids. Our mission was to find shoes for the bridal party. Our mission grew from taking pictures to purchasing hot pink pumps for each bridesmaid. We sent Carissa on some phone errands to search for the sizes we didn't have and she was so helpful along the way. She seemed as invested in making this wedding day as special as we wanted it. She was on the phone with other stores, she was searching the back, she was what I admire in customer service. A true gem that is hard to find anymore. Patience and drive to exceed expectations with customers that have to do with anything wedding related is a breath of fresh air. Thank you for the experience :) read more

This is a nice clean store without some lame music playing too loud. The nice young lady helped me pick out a pair of running shoes. She was helpful without being pushy. read more

This place is big, bright and open space. Very organized. Tons of shoes, but not what I was looking for. But of course as a woman found something I may use once in a blue moon. Some 5 inch stiletto heels on clearance for $50 plus minus 50%. SCORE! read more

This is my story . I became a stay at home mom by choice seven years ago and that was the last time I wore shoes. I am a true California girl I wear flip flops everyday for seven years rain , sun any weather any time. I was shopping in target a few weeks ago and my flip flop broke from wear, target had no flip flop in yet the few that they had were just poorly made they were so cheap they should have been sold at Payless or Walmart I came here and got not one pair but two pair of great flip flops. They were expensive I don't think I ever paid so much for flip flops however I been wearing them for a week and my feet have never been this happy either. The sales people were nice just let me shop with my two year old by my side . check out was fast. I am now a new customer of this store I remember shopping here before I had kids for high heels . I don't know why it took me so long to come back however I just found my new flip flop store and I'll be coming here a lot from now on. read more

Love shopping here! But this guy named peter seriously gave my mom and I some serious attitude. We asked if there was another store that had the shoe we wanted in another size, he helped us find one. Then we asked if we could just purchase one pair of shoes and he sighed and rolled his eyes at us. Throughout the whole transaction he just had a bad attitude. It seemed we inconvenienced him. Didn't realize that it was a bad thing to help us look for another pair in another store and then ask to purchase another shoe. Poor way of treating your customers. At least we bought a pair. read more

WOW had to do a return, Kailey was amazing attentive kind and took very good care of me. She even wished me a Happy Birthday! Love this place even more read more

I love shoes. I love deals. I don't live rude cashiers. 2 out of 3 had bad attitudes last Sunday. Shoe shopping is fun. Not there

It looks like great selection. Unfortunately I looked up and down every aisle but couldn't find what I was looking for. I tried, multiple times, to get a shop assistant to help me get a size, but to no avail. The store itself is stocked nicely and has a pleasant demeanor, but my experience with them was only so-so. read more

Love shopping the clearance here (for my husband), he goes through running shoes every 3-4 months (that's all he wears) and they have always the best deals! This time, looking through clearance, we found the exact shoe he wanted but in different sizes. So, Zach at the front, helped us look it up and see what stores had them, and called the store we requested and they put it on hold. We went to that store and picked it up no problem. Way too easy. I really appreciate how effortless he made that transaction for us and we will always continue shopping at DSW. Santee store is our favorite though! Thanks Zach for being awesome! Always great experiences here and associates very nice. read more

Had a great experience buying these shoes. They fit perfectly and were exactly priced like Amazon. Adidas Questar Ride was in plenty of stock. Got them out the door for $75. Got some discount cards too. Manager's a real shark. The cashier wouldn't take no for an answer. The offers piled up! read more

I had some Birthday money to spend so I purchased a gift card for myself at DSW because they were offering $10 bonus card for every $50 spent. I was going to spend the money anyways so why not get some bonus $$ towards a future purchase, right? Wrong. After spending a couple hours finding the perfect shoes the store manager told me I couldn't use the gift card I just purchased until the next day. Wait. What!? The gift card I just paid cash for can't be used until the next day? I was aware that the bonus card couldn't be used at that time but please explain why I can't use my gift card? Seriously? Apparently it's store 'policy'. Wtf. It doesn't say that ANYWHERE on the website under 'terms and conditions'. I was told I had to come back the next day. Is that even legal? I literally ended up driving back to the store that evening after the 'shift change' and I had no problem using the gift card then. What is the point of this ridiculous policy DSW? To drive your customers away? LAME. read more

Just returned from the store and needed say that EJ provided great customer service. Polite, efficient and competent. Sure helped that he kept calling me sir. This is how customer service should be. Hope he enjoys his job as much as it appears. read more

Review is based on first-time visit to this location: 01/23. The ladies who worked the closing shift tonight were so very kind, patient, and helpful in trying to find specified black pumps for me...even after the store had closed. As the only customer left, I never was rushed or felt rushed...Job well done. read more

this location has a horrible size selection, hardly any sizes over 9, in any of their shoe selections, will definitely not be frequenting this particular dsw as they don't have my size. If I was a size 6 or 7 I'd be set, I'm not. read more

First timer. Wandered into this place to kill time. And omg heaven!!! So many cute designer shoes for super cheap. (Ok not really but cheap for the brand) rows on rows all styles of shoes. Even purses and handbags!! I've stopped buying low quality shoes as they don't last so this was awesome to find read more

Of all the DSW's I've been in, I found more deals here than anywhere else. Good timing or maybe just a slow store. There were only a few other people when I went in on a Monday during the early evening. The cashier was friendly and the store was clean. Lost a star because the window front is completely bare and if I just drove by I'd think that this location had closed. Took me a second to see if the store was actually open. read more