If you actually want a completely non-sweet milk tea. This is the place to go. It sounds silly, but a lot of boba shops, even when you select zero sugar, the boba has a sweetener on it so the drink is still sweet. But here the boba isn't sweetened. I ordered a teapacinno with no sugar and boba and i loved it!!! I'm not really into sweets so i really enjoyed a milk tea that actually had ZERO sugar. The drink was also made super quickly too and the cafe was very clean! read more

I'm leaving a one-star review mainly because of the long wait time and lack of staffing. On a Saturday (arguably the busiest time), there was only one employee handling all the drink orders. He was clearly working very hard, but orders kept piling up, and I ended up waiting about 40 minutes. On top of that, several popular items were out of stock, including the coconut zero drink and the coconut pudding, which was disappointing. This doesn't seem like a staff issue--it's more of a management problem. Having more than one person working during peak hours would make a huge difference in maintaining an efficient workflow and better customer experience. read more

I tried the hot tea cause it was cold and it tasted good-- Peach Oolong Tea with coconut milk instead of regular. It was a chill vibe but just okay. read more

I was excited to try fun little drink that was also zero sugar/zero additive. I tried the pink guava and Thai me up drinks. A little on the pricer side but since it doesn't have additive, the price does make sense. The guava drink was terrible in my opinion but Thai me up was decent, it just had a very strong sugar free sweetener taste. The servicer was kind and we got our order fairly quickly. The indoor seating is very limited and the decor was lacking but luckily there is a lot to do in this area. I believe that this place has a lot of potential and I do want to give it another try. read more

ZERO& - Newbury - Thai Me Up - Bubble Tea Near Me - Boston, Massachusetts

Located on Newbury St in Boston. It was my first time here, I didn't realize what ZERO& meant, and it wasn't obvious from signage. I looked on the website after the fact and I think they use zero calorie sweetener in the drinks, so it's not going to taste like what you are expecting at a normal sugar place. My issue was there were little nuggets of ice in my drink, it wasn't blended well, and it wasn't large ice cubes so when I used the straw to drink, I sucked up little ice nuggets, slightly smaller than boba. I didn't order boba so I wasn't expecting anything that large. It's all about the mouth feel and texture with these drinks, and it was just weird. I thought it would taste like mango/sticky rice dessert, but it did not. Ended up tossing half of it. read more

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Not the first time I've been to a zero& location, so I'm familiar with the taste of zero sugar drinks.This Boston location for zero& is by far the most disappointing one I've been to so far. I got an osmanthus oolong tea. It Tasted weird. As though it was cross-contaiminated with something else. The store ran out of matcha boba, which is surprising considering it was a Saturday when I went. read more

This business decided to send you ads either without permission or forces the ads on you when you use your phone number to get the rewards/points with your purchases. That's very intrusive. Who wants annoying ads? Any event, the moment I unsubscribed from their ads, my phone number got removed and all my points were lost and as if they never existed. Such business with such incompetency is bound to fail. No, can someone tell me why did I lose my points/rewards (my property) without prior notice? read more

Ordered some drinks via UberEats, so I cannot comment on the ambiance. However, regarding the service, 5 stars. We ordered right before they were set to close, but they still processed and completed our order, which we sooooo appreciative as we worked our shift at the hospital. We got 3 different drinks (forgot to photograph the third drink - ube), and all were good. Price was very fair, and I love the customizable options. I definitely would order again. read more

ZERO& - Newbury - Two Grapeful. - Bubble Tea Near Me - Boston, Massachusetts

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On our long day out on newbury enjoying our time we got a bit parched. Decided to try zero as we've heard from others to give it a go, of course there isn't a shortage of bubble tea joints around Boston or even in that area in general. Our drinks were made quickly, staff was nice, it was a bit humid in there but clean and open. They were unfortunately out of their coco mango which is popular. We tried the matcha smoothie and the Thai tea. The Thai milk tea could have been a tad creamier imo but the mix with Oreos was pretty good, i didn't notice if there was a set size or we just chose the smaller size. The matcha i liked as it was more like a smoothie and it hit the spot for a sunny warm day. Would be back! read more

ZERO& - Newbury - Bubble Tea Near Me - Boston, Massachusetts

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Every now and then I crave an iced matcha treat and their Uji Tornado is exactly what I want. It made me feel better after a trip from Japan, especially when they play j-pop. I like their machine for taking orders because I can see the full set of options (less sweet or types of sugars, etc) to customize my drink. I've also tried their teappuccino and while that's a decent milk tea I liked the matcha tornado much more. Sometimes you just need cookies & cream in green tea form, ya know? Another noteworthy reason to make this a fun stop on Newbury St (which bars cars on Sundays, at least in the summer) is the Hanabi desserts they serve. Zero& is the only store you can pick these up from; their only other locations are in California or Ontario. I've tried the Mango Sunshine and Taro Ube, and they tend to sell out. The coconut pudding is also a great choice. These are great as gift snacks (especially if you do the Asian tradition of bringing sweets on your visit) and they receive the highest compliment of "not too sweet"! read more

ZERO& - Newbury - Hanabi Box Cake - Bubble Tea Near Me - Boston, Massachusetts

I was expecting more...!!! Given the heavy social media hype around ZERO&, I must say i was let down! The coconut drink didn't at all taste like coconut. Not sure exactly what it tasted like but it was mostly ice. Perhaps it was an off day. I love coconut & I was expecting a lovely coconut flavor but sadly nothing of the sort. Jury is still out but I'd be willing to try ZERO& once again. read more

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I've been to ZERO& a couple times now and I really liked their mango and coconut drink when I first tried it. When I first tried it, the store was very busy and clean and there are times when the line is out the door. The drinks were all made well and they were all fruit forward and the best part was that it wasn't overly sweet. I recently tried their mango breeze again and the drink was icy and wasn't as smooth. Could have been a fluke for the day but it wasn't the same as when they first opened. The restaurant was still really open and clean and the servers were friendly. read more

I always come to Zero& when I'm in Newbury Street. The drinks here always taste fresh and good quality. The store is extremely clean & there's a public bathroom as well. You can choose to order with their kiosks or get the attention of a worker. I always order with the kiosk since it's easier. The price is reasonable & the same price as any boba shop ($6-$8) Again, the drinks here alone make the place a 5 star. You can tell they're exceptionally fresh and tasty. I would recommend the Thai Me Up and also the Matcha Tornado. Last time, I ordered the Ube Taro and I didn't like the taste of the taro. The workers were so accommodating they made me a replacement of the Thai drink without any hesitation. I would 100% try this place out if you're in newbury. read more

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Boba chewy and bland. But they have some unique flavors for those who want something besides the usual tea flavors. I prefer the classics.

We were shopping on Newbury Street, working our way down from the Mass Ave side to Boston Common. I had bookmarked Zero& a while ago & have been meaning to try their drinks out... thought today was the perfect day as we would be passing it on our walk. First thing I noticed, please be aware of the steps! Very steep! Inside, the shop was clean & well air conditioned. We ordered from the kiosk + tried two drinks today: the thai tea & the matcha oreo. I didn't pay much attention to if we were able to choose the sizes for our drinks or if they come in these sizes, as is, but was a bit surprised to see that our drinks were different sizes. Don't remember if there was option to choose. Both drinks we ordered less sugar & did not include boba/toppings. The thai tea was a bit on the sweeter side & watery... could've been creamier. The matcha did not have a strong matcha taste but that's usually the case with boba shops. Overall, nice place to try some unique drinks that other boba shops don't offer. I can see this being a lovely place to stop by while shopping. I do think that the drinks were just all right & happy to have gotten the chance to try it today. read more

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This boba shop is unique and has a very cool concept, the ingredients are natural and drinks default to zero added sugar. There are lots of drinks to choose from, including various milk and fruit teas. I got their signature pink guava oasis drink, less sweetened, with pink popping boba. Unfortunately, since it was a fruit tea I could not choose a smaller size, so the portion was a bit too large for me. The tea itself was okay - I honestly think I am just used to the artificial syrup taste ;) but, I can see the objective appeal. The popping boba topping was a bit misleading, I expected them to be actual popping bubbles, but they moreover reminded me of pomegranate seeds with a popping outer layer. Our drinks were made fast, but they never called out our drink orders and we were sitting far away from the counter so we never knew they were ready, and they ended up being a bit watered down. The indoor seating area also had flies, so we ended up taking our drinks to go. read more

When you walk in you have to self order on the small little ipad on the counter. I don't like that at all. I feel like there should've been an option to order with an actual employee to ask questions and recommendations, but there was no one there. This placed opened not too long ago you would think that they would keep up at least some kind of service to welcome people in. Nope. I ordered the Coconut Zero, and in the menu photo and description it says it comes with 1 whole coconut. I looked at other reviews and in their photos the actual literal coconut was provided. As you can see the coconut wasn't even given to me and when I drank it I find it hard to believe they used a whole coconut for the drink. Honestly absolutely disappointed. Around $8 for a drink that doesn't even come as described is so saddening. It tasted fine, like regular coconut water with a little bit of coconut flakes and pudding. The only interaction I received was when the employee called my name to give me my drink. For NO SERVICE, no coconut as described, and no Hanabi items on a Saturday afternoon is just poor. read more

ZERO& - Newbury - Bubble Tea Near Me - Boston, Massachusetts

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Was thrown off getting a hot drink with a straw, but it was the perfect temperature. It wasn't too sweet, and was a creme brulee milk tea. very subtle on the creme brulee and tea flavor. It was so good and the perfect drink for the weather. Would come back just for this! read more

ZERO& - Newbury - Creme Brulee Milk - Bubble Tea Near Me - Boston, Massachusetts

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Super busy when I arrived on a Friday in the afternoon. They have a few tables for dine-in/ or studying. Both the coconut drink and the passion fruit lemonade with yakult were really good. I also like the texture of the boba here. Will definitely be back to try one of the box cakes. read more

ZERO& - Newbury - Bubble Tea Near Me - Boston, Massachusetts

The line is so long, but worth the wait. I ordered the matcha tornado and have sugar level at regular. Finally, a boba shop that doesn't have overly sweet drink. I m enjoying mine a lot. If you order the coconut drink, they will give you the actual coconut shell to bring home. You should try their Korean garlic bread, but come early because that item always sold out fast! read more

ZERO& - Newbury - Matcha tornado - Bubble Tea Near Me - Boston, Massachusetts

Definitely recommend checking this place out! It does get quite busy since it is a new boba store, so I would definitely recommend ordering on the app ahead of time. The first drink is free with the app as well! I ordered when I was about 10 minutes away and it was ready when I got there. I ordered Thai Me Up with less sugar and less ice. I was worried about it being too sweet from the Oreos and creme brulee cream, but it was the perfect amount of sweetness. The flavors did not overpower each other and worked together nicely. I will definitely be back to try other drinks! read more

ZERO& - Newbury - Thai Me Up - Bubble Tea Near Me - Boston, Massachusetts

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I saw this place on tiktok and wanted to try to hanabi desserts. We stopped by after work on a Wednesday and unfortunately they were all sold out of the breads and cakes. We got some drinks instead and we got the top two rated drinks. The drinks together were about $15, which is a little on the pricier side. We also had to wait like 15 minutes even though there weren't that many people in the store and about 4 drinks ahead of us. The drinks themselves were so good! I got the coconut zero with light sugar, and it was so refreshing. There were chunks of fresh coconut and the drink was not too sweet. My bf got the mango drink, and that one tasted like mango puree. It was also really good and honestly not too sweet either. This will be our new go to spot for drinks! Next time, we'll come earlier for the hanabi desserts. read more

ZERO& - Newbury - Coconut zero and coco mango - Bubble Tea Near Me - Boston, Massachusetts

Tried their Coco Mango today! Very refreshing but a little sad I didn't get their iconic ZERO& cup today. read more

ZERO& - Newbury - Bubble Tea Near Me - Boston, Massachusetts

Drinks are fine, but be prepared to wait, ESPECIALLY if you decide to order ahead. You will wait longer than those who put in order in the store 10+ minutes after you. I got the coconut zero, and it was good. But it took way too long. We ordered about 20 minutes before arriving and waited 30+ minutes at the store to get the drink. And what makes it worse is people who came in with us who ordered when they arrived at the store and people who ordered after us got it a good 10+ minutes before us. While the drinks are good, it was NOT worth the wait and seeing people who ordered after us get it first made it even worse. They need to work their ordering system out. read more

Ordered the pink guava oasis but it came out pretty bland and no taste of guava at all. Pretty disappointed with the drinks here. I was looking forward to this place cause of all the raves. read more

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I got the baby peach smoothie drink with crystal boba. I thought the sugar level was pretty good, if not a little high. I was a little taken aback by the price, the drink with crystal boba cost $9 total. They were also sold out of almost every croissant and every box cake when I went. However, in their defense, the peach taste of the drink was very fresh and not overpowering. But with all the other boba shops in the area, zero& definitely stands out as having very unique flavors. I hope to try their cakes and croissants next time! read more

ZERO& - Newbury - Baby Peach - Bubble Tea Near Me - Boston, Massachusetts

New boba spot on Newbury. Went 2x and so much is always sold out, including their Korean garlic bread which we really wanted to try. Instead got their coconut milk and mango milk which are #1 and #2 bestsellers. Their differentiating factor is that they blend WHOLE fruits instead of using artificial flavors. Tastes more like a smoothie than boba. I would choose the mango over coconut next time though coconut is more aesthetic. Both are very creamy and thick and the pearls are pretty standard. Personally prefer TenOne though. read more

ZERO& - Newbury - Mango Milk, Coconut Milk - Bubble Tea Near Me - Boston, Massachusetts

I came here with all the hype and they did not disappoint. I ended up trying 5 different drinks from here! I got the mango and my friend got the grapefruit drink. I didn't try the grapefruit but my friend said it was delicious. The mango was so creamy and i think had some chunks of pudding or tofu soup like? Not sure but it was great. I also got the matcha, thai tea, coconut, and ube taro. Out of those I LOVED the ube taro and matcha, even thought i left it in the fridge overnight it tasted amazing. The coconut was straight up coconut water which isn't my favorite but still refreshing! The service was alright, I can tell they were really busy as it took a bit for the drinks but it was really crowded. The inside was small with only a few tables and chairs, but it was more of a pick up your drink and go type of vibe. Definitely worth the hype even tho it is on the more pricier side. read more

ZERO& - Newbury - mango and grapefruit - Bubble Tea Near Me - Boston, Massachusetts

Never had a bad drink here yet! All the drinks are very refreshing. The coconut zero had real coconut chunks. The coco mango tasted like mango pomelo. I personally loved the baby peach. The water chestnut boba had real water chestnuts fixed in with popping boba. There's always a pretty long wait. The store is quite small with about 5 small tables (very limited seating available). read more

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We got the coco mango and it was a solid smoothie. We added coconut jelly as a topping and it was delicious. I also liked the grapefruit added to the top - it added a nice dash of acidity. The drinks are expensive, but the large smoothies are 24oz so a very decent size. I'm a bit confused about the branding of this place. What does zero calorie sugar mean? Like... sugar substitute? It's a little unclear - they should work on their branding/messaging. Maybe display the total calories of each drink if that's what they're going for. The store is clean and spacious. They have a good amount of seating. Competition is fierce in this part of town, but I think they do fill a unique niche! read more

This place make amazing drinks I recommend the young coconut smoothie it is so refreshing and love the pieces of coconut is mix into the drink. If you get a chance please try out the little hand crafted cakes from their supplier Hanabi. I'm sucker for any type of cake that incorporate the following ingredient ube, red beans, or matche. Downfall since summer vacation is upon us I would avoid this place on the weekend. Unless you don't mind waiting up to 45 minute for your drink when iit's overely crowded. read more

ZERO& - Newbury - This is hot Coconut Zero - Bubble Tea Near Me - Boston, Massachusetts

Drinks (1/2): Have always ordered their "Two Grapeful". Definitely not the usual when compared to other boba shops in Newbury. I like it. Cheese-foam is rather weak but has enough in it for flavor. Grape jelly is nice but other than that not much to talk about with respect to their "tea quality". Nice overall and especially refreshing in the summer. Their pastries are quite lackluster but decent enough to fill your empty stomach--I should've known. Service/wait-time (1.5/2): Service is usually swift once they notice you but getting them to notice you can be somewhat variable. Place is small and tends to be overcrowded--never had the luck to actually find any seating inside. Price (0.5/1): Since it's in Newbury, it's rather expensive but overall, I think it's decently-priced. read more

I have tried Zero& multiple times and this time I ordered the coco mango, pandan almond croissant, ube taro coconut pudding, and taro ube mini box. The coco mango was refreshing with a nice mango flavor present throughout the drink while hints of coconut streak is visible. I most enjoyed the coconut pandan croissant. The pandan filling inside was generous and paired well with the coconut flakes. After being warmed though, the croissant lost its texture but nothing too major. The ube taro coconut pudding was not bad. I did not really enjoy the taro paste as it felt too granular. The coconut pudding itself was good. It had a great texture while the flavor was not too overwhelming, only with a slight hint of sweetness. The taro ube mini box was a bit disappointing. I could barely taste the taro or ube in the cake as the cream cheese overpowered the flavor. The cake itself was soft and okay but lacked substance. I tried my friend's Thai Me Up and found it really disappointing as the drink was stuffed with cream and barely had the tea present. In the past, I found their Lychee Lover drink to be watery and awful while their Baby Peach is not bad. So far, while their drinks are a hit or miss, I appreciate their concept. I will give this spot 3.5 stars. read more

ZERO& - Newbury - Ube Taro Coconut Pudding - Bubble Tea Near Me - Boston, Massachusetts

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Stopped here during their opening weekend and ordered the matcha smoothie and the peach smoothie. I thought the matcha one was pretty good. The matcha flavor was nice and distinct and had a good subtle sweetness to it. The peach drink was ok. They have no sugar added to their drinks but I felt like the peach didn't have much flavor and was just icy. I don't believe there's any seating inside so it's more of a to go kind of spot. Still wanna try other flavors tho! read more

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Stopped by after dinner at Amar, some drinks and dessert are sold out. I ordered the coco mango with less sugar, it was good since they used cane sugar instead compared to other boba tea. Their dessert not too sweet. Definitely will try again and come early next time. read more

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Probably my favorite boba shop in Boston! I tried the peach drink and the mango coconut drink. Both were the perfect level of sweetness and incredibly flavorful. Zero& uses real fruit in all their drinks and you can definitely tell by the quality of their products. It's a bit on the pricey side but I think the amazing quality makes it worth it. I can't wait to go back to try more things! read more

ZERO& - Newbury - Mango and coconut drink - Bubble Tea Near Me - Boston, Massachusetts

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I'm conflicted on what to rate ZERO& because while the actual milk tea is not bad at all and has a great tea flavor, the tapioca pearls are cooked so poorly. They're really hard and not chewy at all. It's also so humid inside the shop, and they don't have a fan on inside at all. The bathroom was clogged when my friend tried to use it. Pretty overpriced drinks for what you're getting. I fear this is probably just an overhyped aesthetic Instagram boba shop. read more

Wow, these bobas were so delicious! The mango drink had fresh mangoes and the bobas were soft and chewy. The coconut zero is the most popular drink on the menu and tasted very coconutty. Unfortunately when we got there at 4pm, all the hanabi's were sold out. I'd love to give back and try their cakes. The order took quite a long time to make, around 15 minutes total. Hopefully next time it will be faster. The inside seating was clean and comfortable. They also have a bathroom! I would highly recommend them for their drinks. My girlfriend and I both loved them! read more

ZERO& - Newbury - Coconut zero and coconut mango - Bubble Tea Near Me - Boston, Massachusetts

I took the baby peach tea, and it is genuinely one of the best drinks I've ever had. It was so fresh, and I also love how they use natural ingredients! I could taste the peach bits inside of the drink. I also love how they have so many different options. The drinks themselves are gorgeous to look at too, they're very picture worthy! The only reason I'm not giving this place 5 stars is because it is a bit overpriced, and also because the wait to get the drink was very long - but the place is popular so I can't complain. I will 100% be returning to this place! read more

ZERO& - Newbury - Baby Peach Jasmine Tea - Bubble Tea Near Me - Boston, Massachusetts

At this point I think I've tried every boba/milk tea restaurant in the downtown Boston area, so I was excited to hear that a new place popped up recently. I wanted to try something new, so I ordered their "Thai Me Up" drink, which was essentially just Thai milk tea with crushed Oreo and cream inside. It sounded and looked great! The staff were also quick and efficient with getting the drinks delivered, which was nice, given how busy it was on a Sunday night. My low rating is almost purely just due to the taste and price of the drink. I know milk tea is expensive in this area, but I just feel like this was not worth the price for me. The Thai milk tea by itself was fine, but the crushed oreo and cream (which eventually disintegrated inside the drink) just left a weird aftertaste, so much so I couldn't even finish the drink myself. I'm sure they have other drink options with better flavor combinations, but I definitely wouldn't order this particular one again. read more

ZERO& - Newbury - Thai Me Up - Bubble Tea Near Me - Boston, Massachusetts