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    Zaxbys

    3.8 (4 reviews)
    Closed 10:30 am - 10:00 pm

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    Subway

    Subway

    (2 reviews)

    $

    It's in a WIlco Hess Travel Center so it's not stand alone and you have to look for it. Open 24/7…read moreso it's a great place to stop for gas and get something to eat if you're on I-77 around NC exit 42. Had to run down to Mooresville on Friday so I stopped in on the way back to grab a BMT, some chips and something to drink. Started out OK and the two ladies on the front end of the line did a very good job customizing a BMT to my preferences. Problem was when I got down to the end to pay out and that girl could not keep any of the orders straight. The lady ahead of me had already paid and was walking off when the cashier started yelling for her to come back because she had given me the wrong order. Turned out she had not but she was so disorganized she did not know the difference. As for me, she charged me the wrong amount and I had to have her correct it. Sandwich was good but I did not need the drama at the end. Good thing I took it back to the office to enjoy in peace and quite.

    Christmas night (11:22p) we go for gas after a long drive from New York. During our visit my…read morehusband decides to grab a sandwich. His encounter with the clerk at the subway counter didn't go very well as he decided not to purchase a meal. My husband comes back to the car indicating that the female at the counter yelled at him and she had a nasty attitude. I went to use the restroom and afterwards asked who I could speak with about the matter. A beautiful young lady goes and grabs the manager. I proceed to speak to her about the issue and to find out it was her. Apparently, my husband asked if they were open and she went on a rant about they are open 24 hours. You went on to say the line started at the other end. One my husband asked a question, two there was no line, the store was empty. Three she was clearly rude and showed she hated her low paying job. I approached her regarding the her service and lack of tact. The subway female shift manager automatically jumped to her own defense with her hand motions and smacking of the gums (she has no teeth). As she waved her hands and smacked her gums, I stood in front of her with my hands folded, attempting to explain to her the value of proper communication. I explained to her that her body language and attitude clearly told that she hated her job.. She became so defensive that it was a waste of breathe speaking to someone with lack of intelligence. I admittedly left and cursed at her as ignorance gets on my nerves. I had to come to terms that it is Christmas and some people are just naturally bitter. I hope that the store owner provides customer service training to the staff. The way she reacted could have caused additional issues and a good ole dragging. Please talk to her about her offensive body language and her hand gestures. She is a lawsuit ready to happen if she continues with her temper. Again she is very unprofessional, untrained, bluntly rude and lack people skills. You can check with the other staff members that witness the event.

    Zaxbys - salad - Updated May 2026

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