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    Shake Shack Huntersville

    3.1 (98 reviews)
    Closed 10:30 am - 9:00 pm
    Updated a few days ago

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    SHAKE SHACK HUNTERSVILLE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Dogs allowed
    Good for groups

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    White Truffle Burger
    Latavia C.

    Shake Shack is the new family burger place that offers milkshakes, different lemonade drinks, and crinkle fries options. White truffle burgers were the big feature, so we to give them a try. The sauce added a nice savory flare to the cheese, burger, and fried onions on topped. What I like about their burger they are filling, but don't give your stomach that after heavy bloating feeling you regret. Now, I always get the cheese fries. I am not a big fan, but what's a burger without fries, especially crinkle one. I think it may be the grease they use on them. The staff is always nice and walks around to make sure you are OK.

    Chicken Bites-

    I took a 7 year old here the Tai Ice tea shake, she complained about the drizzle on top. She said the ketchup tasted weird along with the honey mustard. We spent $30 for 10 nuggets, Tai tea Shake, cup of Ice cream and a plain burger. We had no fries and I had no drink. This was way too expensive. I only liked the burger. This was a waste of Money.

    David D.

    Came here for lunch today. Burger is always so juicy and melt in your mouth. The fries are standard crinkle fries. Nothing amazing about the fries. Skip the chicken nuggets as it's not their best offering. But man the burger is probably the best fast food burger ever. The staff is quick and friendly. Their burgers are pricer compared to other fast food place but it's well worth the extra price. The whole store was clean and spotless. If you want a juicy flavorful burger head to your local shake shack and get you a double shake.

    Shack ShackBurger(single patty)
    Lori C.

    The first time I tried Shake Shack was at the JFK airport. My experience was not good to say the least so as a die-hard In-N-Out fan I was secure in my belief that Shake Shack was no competition at all. I've been in the Cornelius area for the past 4 days for work and when I saw there was a Shake Shack location here I thought I'd give it another go to see if a traditional brick and mortar location would show me the real deal. You can order from a kiosk or at the counter but I chose the kiosk because it seemed faster. The kiosk was easy to navigate and I had quickly placed my order for a Single ShackBurger, fries and their Shack-Made Lemonade. Then sat down at a table to wait for the text telling me my order was ready. It took about 10-15 min but I'm definitely ok waiting for food to be cooked fresh. When I got my food I could immediately see and smell how fresh and hot the burger was. The cheese was super melted and gooey! I don't even like cheese on my burgers much but I'm sure happy I kept it on there this time. Of course I took a bite of my fries first, this is where this location lost one star for me. The fries were not as hot or fresh as I'd liked to have had them. They weren't terrible but they were just at the end of their hold time. They were crispy and well seasoned. I just wish they were just out of the fryer fresh. I still ate them and didn't complain to anyone. The lemonade was tart and refreshing. It was a little less sweet than I like but still fresh and good. As I bit into my burger I noticed immediately how soft and light the bun was. It was such a pleasant surprise since the one I had at JFK was cold and dense. The burger was super hot with that crisp exterior from the grill. My only complaint about the burger is the wilted piece of green leaf lettuce that was on it. There was no life left in this lettuce and it's a pet peeve of mine on any sandwich. Green leaf is meant for salad, or a cold sandwich not a burger. Did I still eat every bite? You bet I did! It was delicious!! If I lived nearby I'd be a regular customer. Don't get me wrong, I still think In-N-Out is my favorite but Shake Shack is an close second for me. I'll definitely hit this location up again if I'm in the area.

    Neema B.

    It's been years since I've visited a Shake Shake and I finally stopped into this location that I've seen multiple times. It's located in a large plaza and let me tell you, parking can be a challenge. You will find parking, you just may have to walk a little. I noticed that the store appeared to be very clean when I walked in, and there are 3 kiosks available where you can place your dine in or to go order. I opted to use that and was excited to see that they accept Apple Pay. Ordering was easy and my wait was brief. Food was nice and hot when I got it too, so I appreciate that. The burger was good, as were my fries and drink. I had a good experience as I've had in the past. The only negative I'd share is that for this to be a fast food place, the burgers are on the expensive side, with the most expensive one being almost $11, and no that is not a combo. Everything is a la carte.

    Burger, Chicken Sandwich, Fries
    Dan M.

    I did not enjoy this experience. I once ate at a Shake Shack in Dallas and was blown away, but this was very different. To begin, the staff was just doing heir job (no smile) and didn't make you feel welcomed. As far as the food... Burger: Unique strong taste, but strong doesn't always mean good. Depends on your buds. Not my thing (burger, not all-around taste buds). Chicken Sandwich: Blah! They just threw a piece of chicken on a bun and added some sauce. Fries: Best part of the meal, but that's like saying the joust was the best part of Medieval Times. Overall, not recommended.

    Exterior from Parking Lot  Main Extrance
    Bill W.

    First visit to a Shake Shack and I'm impressed although I will admit that the burger is close to my favorite Double Double at In n' Out. A little smaller than most burgers in the area, it's definitely a superior product. Burger is not overcooked and dry although well done is a menu option. Made with a good meat with enough fat to give it a good taste and texture without dripping grease. The topping are first class. Tomatoes in this area, this time of year taste like cardboard and pretty much have the same texture. Onions which are an option are nice and crisp. Good marriage of all ingredients and the French Fries are some of the best I have eaten in the Charlotte area. It is a bit pricier than other burgers in the area but as they say, "You get what you pay for". They have been open a little less than a month now and still have some kinks to work out. While I was waiting, I had an opportunity to watch and observe the operation. Started out on the self order kiosk and the particular one I was at permitted to specify my toppings but then froze and would not advance to the next screen so I gave up. Ordered at the counter which worked out fine. During the 15 minutes that I waited, I observed three customers who had problems with their orders. The staff took care of those minor problems immediately and the customers ended up satisfied. Finally got my order which was for dine in and by that time, there was only one seat left in dining room so I grabbed it. There is outside seating and while there were some who took avail of it, I did not want to dine in 40 something degree weather. Ate my meal in peace and again it was very good. My wife did not come with me because she thought it was only burgers but they do have chicken and hot dogs but again the chicken is fried so she might be skeptical of that. Very pleased and will be back.

    Beware of uncomfortable chairs
    Lacey ..

    Meh, all the way around. The employees are doing their very best but are understaffed. The (4) kids didn't finish their meals. By the way skip iPad ordering if your card doesn't have a chip. We did sanitize the tables on the way out to help out.

    Mushroom burger
    Amanda L.

    The service was good, I placed an order on the app and it was ready right as I walked in the door, perfect timing. The staff is very nice and it's very clean inside and well ran and organized. I got the shroom burger and added avocado (which was great especially since there wasn't much sauce at all on the sandwich, in my opinion avocado kinda makes it like it has a sauce on a sandwich with the texture), but I would recommend extra sauce if you don't like avocados. I got it to go and it was an hour to get home and ate it almost right away and omg it was really good! Don't expect it to taste like a burger it's gonna taste like a mushroom with cheese which the cheese was excellent! The only thing I'd really say is too light of sauce and not enough lettuce, also wish I would've added onions. Other than that I recommend and I'd get it again! I AM STUFFED!

    Cheeseburgers
    Suzanne S.

    This place is always buzzing with people! There's a reason for that, you know. Those burgers are delicious! If you like smash burgers, this is your spot. The meat is nicely flat and a tiny bit crispy on the edges. The toppings are fresh and delicious, the lettuce being a nice leaf and not that shredded mess. The fries are so good! Crinkle cut and crispy, we got ours topped with cheese and bacon. The bacon was great, very crispy, and not burned, but I'd skip the cheese sauce next time. Too goopy. I do love the serve-yourself ketchup pump, too! I got the lemonade and my daughter got a chocolate shake. Both were ok, but nothing too special. You can use the kiosk to place your orders, I've done that during a busy time, but on this visit, we were served by the cashier who was kind, friendly, and helpful.

    Expensive.... no combos ... you must buy everything separate ..... wasn't impressed
    Meida A.

    Ok, the burgers in my opinion were really delicious. Fries were decent. Cheese sauce on the fries was weird tasting. Not sure if that was really cheese or not. In the end, here we have another overpriced burger joint. Would I come back for the burger? Most definitely but not something I'd crave coming back to regularly.

    Their tables are oddly specific.
    Hal B.

    The food seems pretty decent, and there's good variety. Unfortunately, they are still using soy oil, so that's a big downer. I would come back if they started using a healthier oil, but I probably won't be back while they're still using soy. Also, two orders of fries took 18 minutes.

    ShackBurger-

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    30 days ago

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    3 days ago

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    3 years ago

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    4 months ago

    The food is excellent. Is service is ok. I do not good that against them. Good help is very hard to find.

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    Ellie K.

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    8 months ago

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    4 years ago

    It was good. the crinkle fries reminded me of frozen store fires but the hamburger was very tasty.Expensive but tasty

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    Page 1 of 3

    Ask the Community - Shake Shack Huntersville

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    Sadly, each Showmars is its own experience. If they all tasted like this place, I would patronize…read morethem a lot more. This location in Huntersville is exceptional. From the friendly service to the spotless interior to the 5/5 food, this place is the epitome of Showmars excellence! Oh, and parking is a breeze too. It was the end of a long, cold December night when my husband and I followed the North Star and happened into this place. With their cheerful faces, holiday decorations, and fresh, hot food, we were reminded that good things come to those who love Greek cuisine. I am always disappointed that they don't offer spinach pie, which is my favorite Greek dish... and alas, it seems they never will. However, their Greek pasta salad hits all the right notes with feta, olives, and red onions! That is a delicious dish--as good as if I had made it at home myself. For my main, I ordered the Chicken Santino and a plump baked potato; it was hot, delicious, and perfect. Their tzatziki sauce is zesty and flavorful, and I also got a strawberry shake which was a perfect treat. However, the experience wasn't entirely seamless. My husband ordered a chicken sandwich and fries, specifically asking for no pickles and light mayonnaise. They unfortunately did the exact opposite--extra pickles and heavy mayo. He actually wondered if they did it on purpose! Despite the mix-up, we still tipped them generously, but the order error is ultimately what cost them that fifth star.

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