Really turned this place around lately! Excellent service in the drive thru. Haven't messed my…read moreorder up in a dozen or so trips. Dude on the headset is always super friendly. Good job to whomever righted this ship!

The food is good but the people are rude. Every time our order is taken it's like they don't have…read moreany sense of patience and we're the only people in line....

Second coffee this morning, I stopped here on the way to an appointment. The restaurant is just off…read morethe interstate and easily accessible. The young lady who took my order got it right and I had my coffee ready to go. A quick stop at the soda fountain for a few ice cubes and I was rolling. The parking lot is tidy, the dining room was clean and the rest room was in good shape. [Review 18760 overall - 3346 in North Carolina - 2283 of 2022.]

Ordered 40 nuggets. Got 30. I don't really know what to say about this the nuggets didn't taste…read morefresh either. Didn't open them until home either plan was to split as family but you know I guess not. Not very friendly service either. Only perk is they were quick.

Stopped here on our way to Bank of America Stadium. Fast, efficient, and correct orders. Ample…read morenapkins included, delicious and hot, what else could you ask for? I've had previous Bojangles experiences where my food was extremely salty, almost inedible because of it so I had honestly been avoiding coming back for a while. But I was very happy to find that the seasoning level was perfect this time. Crispy and nicely spiced!

The food is what it is but it's the manner in how it gets to you . I don't even know where to start…read more. Employee yells at the cashier before even completing my order for the drive thru orders ?? I feel the life of me will never understand how you can take the opportunity or the time for the effort to get out your car come inside yet the drive-through seems like it always gets preference anyway with that out-of-the-way and waiting an additional God knows how long I finally was finished my order then had to wait while coffee was being made and watch people walk out from the dining room because they were tired of waiting. It just was not a good vibe or good look . Oh , and a regular employees vehicle parked where it is reserved military veteran parking . Thanks for you service lol yeah right . No thank you bojangles in Troutman

I just wasted 17.00$ with my fries going in the trash. They tasted like a tinge of chemical / oil…read moreor whatever and even came through with the ketchup on them . Service was meh as the drive thru gets way more love than the customer that actually gets out the car and comes inside . Ambiance .......? Ok then sure . Oh also the "sweet tea" tasted like yesterday's tea. Overall waste of time money and effort .

Best part about this location, watching it from your rearview mirror, atrocious service and food…read morequality. This is an evaluation after the last 5 visits. Joke's on me thinking they would change.

Well , the wife wanted something from Arby's specifically the French dip and I figured I'd risk it…read more. After all this time I figured maybe they've got it dialed in . Here's what I don't get . Can someone tell me how a customer that took the time to get out of their car waits longer than someone who just pulls up to the drive through . So anyway , I was helped after a little bit , order taken and got my cup for my tea. The sweet tea in the dining area was empty . The dining room had maybe two people inside and was clean and kept far as I could see . Got my food which was accurate and left .

I know that all Arbys are the same but I feel the one closest to my house is the best (iykyk!)!…read moreGreat service, friendly folks, almost 100% order accuracy so far (many visits btw), and always fresh! For real! Always fresh fries somehow! They do go easy on the cheese in my beef and cheddar sometimes but I alway just pony up the extra few quarters for a side of it. Curly fries+cheese dipping=perfection. Love this place. With all other fast food joints barely "dialing it in" these days this is my bastion of hope for better fast food service days to come. (Don't jinx it, don't jinx it, don't....)

I went after I ate at Longhorn I originally wanted to get a black and white shake but instead I got…read morethe Dubai Sundae. It was creamy and had the perfect pistachio flavor the chocolate syrup was perfectly added and drizzled all over the place. The sugar wafer was a great addition to the delicious ice cream. The pistachio bits inside the ice cream were heavenly. Finally, the cherry on top was the finishing touch to a masterpiece. The portion size was a little small especially for its price. The person who gave me my ice cream was very nice and welcoming. It was a perfect chilling treat before bed.

Had to stop here while on a short food run to the Mooresville area. Lot's going on in this area in…read morethe restaurant scene, if you can fight your way through the darn traffic. I wanted to pop in here for 2 reasons #1, I like their hot dogs, and #2, I wanted to take a closer look at the Wiener that Dairi-o uses. We got a 2 hot dog combo, and both dogs were with kraut and mustard. We each grab a dog, I passed on the FF (hate these crinkled boards of non--flavor). This is a very good kraut dog, loaded, really loaded with zesty sauerkraut. The wiener seems about average, probably around 1.6 ounces. Dairi-o's weiner is 100% beef in a natural casing, providing a snap when bitten, and is made to their specifications, they do not purchase a national brand. Like the other newer locations, this is a bright, clean spot up-fitted in retro diner style - open and spacey,plenty of sunlight from the numerous windows. The lot and the drive thru are easily entered, and the lot is spacious.

Rolled here from Mooresville to pick up some food. The place was not crowded and there was only one…read moreperson ahead of me. I placed my order and waited. After about 30 minutes I questioned someone about my order and they said it took so long because they had to cook it. And then they said it would be another 12 minutes..... I requested a refund and left. They've lost the customer here.......

I met the most wonderful young man in drive through Tuesday. He was friendly ,smiling and told me…read moreto enjoy my meal . He acted like he actually cared . You don't find this at most restaurants. Had to find out his name , was Aaron and he is a new employee, great choice for Dixies !

Eddie Z here again. If you're looking for the tastiest,healthiest burger anywhere,look no further…read morethan Steak 'n Shake. The new grass fed wagu beef burgers are the best I've had since moving here in 2009. Now we move on to the thin cut French fries fried in beef tallow that were outstanding and once again healthier than greasy corn oil fries. We ordered at the store and got our food in about 10 minutes. We don't go out for burgers very much but will be coming here when we crave one. Great job !!!

We were out running errands and decided to grab something we hadn't had in a while. I originally…read moreplanned to order through the app, but after repeatedly getting an error message, I gave up and decided to place the order at the restaurant instead. When we got to the drive-thru, the staff greeted us and politely asked us to wait about two minutes before taking our order. We ordered two Garlic Double Steak Burgers, one with fries and the other with tots. One thing that was a little disappointing was that the total cost was noticeably higher ordering at the drive-thru than it would have been through the app. While I understand the app may offer special deals, the price difference definitely stood out. That said, the staff was friendly and professional, and the food was fresh and tasty. Overall, it was a good experience, just a little more expensive than expected.