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    Zaxbys

    3.1 (55 reviews)
    Open 10:30 am - 10:00 pm

    Order Zaxbys Takeout or Delivery

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    Business Info

    ZAXBYS ATMOSPHERE

    What's the vibe?
    Loud
    Good for groups
    Good for kids

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    Recommended Reviews - Zaxbys

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    Asian Zing Salad
    Racquel H. D.

    The Asian Zing Salad was pretty tasty it was a huge salad and the salad dressing rocked. Service was fast and the drive through moved swiftly. The young lady that took my order was so patient and had a great personality.

    Wings Fries Toast
    Shameeka B.

    Great customer service and my order was ready rapidly. The options for wing sauce is nice as well, about 12 sauces I believe. The french fries and Zaxby's sauce is the best. Restaurant was clean.

    Fried pickles
    Jahmelia B.

    I'm late to the party on Zaxby's. I decided to give them a try after hearing how delicious they were. We ordered a little bit of everything: chicken strips, fried pickles, French fries, and cole slaw. The food overall was way toooo salty. The service is slow. We dined in and it took at least 15 minutes for our order to be ready. The coleslaw was the shining star of the meal. Overall I hated the food and will not be back.

    Dana B.

    With all the recent "who has the best chicken sandwich" fiasco going on, somehow we ended up at Zaxby's. I tried Zaxby's when they first came to Richmond but it made no impression on me whatsoever. So, we ended up here like 3 times in a week. The Zaxby's Club Sandwich has to be the best fast food chicken sandwiches I have ever had. Now I love me some Chic Fil A , this is just different. And Zaxby's has some great and unexpected appetizers, including their buffalo dip and tater chips, oh my that is a fast food game changer. We tried the fried white cheddar bites (yum), and they also have fried mushrooms, and onion rings. I did have an opportunity to try a Zaxby's salad, I wasn't a fan. I tried a cobb salad and the egg was inedible and overall I was missing Chic fil a cobb salad while eating it. I will say Zaxby's was a bigger and less expensive salad compared to Chic fil a, but it just didn't do it for me. Other items the gang tried and loved: the traditional wings. The boneless wings were essentially chicken nuggets. But, there are bunches of sauces and dips to choose from. Options are good. We have also had great service here. While Chic fil a does a great job, often they frustrate me when dining in and wanting a drink refill. No worries here, they have the Coca-Cola Freestyle! Winner winner chicken dinner. This Zaxby's location has made me a believer. I have yet to try Popeye's but the Zaxby's chicken club is now my go-to for that chicken sandwich itch that must be scratched.

    Kevin W.

    Overall, a pretty good experience. Very friendly staff, quick drive thru process and my Cobb salad with thousand island was 98% fresh. The perfectly cooked bacon and toast were happy bonuses. Hey, I'm satisfied.

    Grilled chicken salad
    Lauri W.

    Had a grilled chicken salad for lunch today. What caught my eye was the fact that the nutrition specs weren't too bad (I checked online first) and the salad came with french fried onions. I loooove french fried onions. I have been to other Zaxby's locations before and it's always been just ok. Nothing to write home about, really. My experience was the same today. I enjoyed my salad, but nothing about it was over the top delicious. I appreciated that the chicken was nice and juicy, the fried onions provided some crunch, and the tomatoes tasted fresh. It actually had much better flavor than I was expected. I just wish that there was more chicken. I don't even think I had a whole chicken breast in the salad. What can I say. I did enjoy the salad, just wasn't anything special. Was it worth the $8? Eh, debatable.

    Finn S.

    I have eaten everything on this menu several times over. It's just good food, and everyone inside is always willing to work with you. I especially love their Cobb salads with lite vinaigrette, they give a lot of bang for your buck as far as salads are concerned.

    Grilled chicken Cobb salad

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    10 years ago

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    3 years ago

    the was horrible the wings where dry and felt like it was refried and the food was cold it just tasted horrible do better pls

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    5 years ago

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    9 years ago

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    10 years ago

    They have 8 people at the counter who rather chat with each other than help customers

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    9 years ago

    Great food!!! The customer service was absolutely amazing!! I travel to come down and eat here! I love this place

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    Page 1 of 2

    Ask the Community - Zaxbys

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    America’s Best wings - Hush Puppies (10 Pcs)

    America’s Best wings

    2.9(7 reviews)
    1.4 mi

    This past weekend I went to this restaurant to get some catfish. I got the five-piece combo…read more($21.00). I got home and was amazed that it was still hot. I eat two pieces of fish. I stopped eating because I didn't feel right, next things you know, I had food poisoning. I called the restaurant the next day. Cause of the illness and subjected that I bring the remainder of the meal to obtain any kind of refund. They refused to anything but being nasty. So go to any other American's Best besides this one . The is one on Brook Rd, Which is Great!! I have eaten there before . Thank You for your time. Don't waste your money on W Broad St.

    I ended up here after my attempt to stop in at Skrimp Shack fell through. Apparently, they're no…read morelonger in Merchant's Walk. Anyhow, I got the catfish and shrimp combo, which came on top of bread and served with fries. I also got a 5 piece boneless wings to try. My mom got the shrimp and chicken rice bowl. She liked hers and had enough to take home for leftovers. It basically was chicken and broccoli (with shrimp) over rice that tasted very much like Chinese. I liked my catfish just fine. The shrimp were okay. Small. I liked that they separated the bread with wax paper so the grease from the fish didn't soak it. Normally if you get a combo, they will cook the meats the same way, but the guy was kind enough to do fried fish and grilled shrimp. I wouldn't have gotten fried shrimp and probably ordered something else entirely or gone somewhere else if that were the case. So, that was a win. The fries could be better. Crinkle cut and nothing special. Kinda soggy (as they always are if presented in styrofoam). The big disappointment was the boneless wings, which were totally inedible--hard as a rock. Overcooked perhaps? They have a variety of sauces and rubs--seafood sauce, mumbo sauce, hot sauce, ketchup of course. That was a nice touch. Very casual atmosphere. Full out advertising plastered all over the windows. The menu is OVERWHELMING! LOTS of options. Not sure if that's a good or bad thing. Seems to me you should do a few things well versus many things mediocre. But that is to be determined... Not happy this cost $43, though I'd probably come back. I didn't get wings, afterall and they supposedly have the best. 3.5 stars rounded to 4.

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    America’s Best wings
    America’s Best wings - Rice bowl with chicken and shrimp

    Rice bowl with chicken and shrimp

    America’s Best wings

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    Zaxbys - hotdogs - Updated May 2026

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