Flavorful and interesting bowls. You can choose rice, salad, kale with a variety of add-ons. The service is quick and ambiance sociable.

I really like the W Broad St Roots location! They ensure your bowl is full and have plenty of protein. Some of the other Roots locations sometimes do not fill my bowl all the way or gave me the smaller rice bowl for a salad bowl (which should be the larger bowl). The service is fast and efficient. Restaurant is clean, but I usually take out instead of dine-in. read more

Roots Natural Kitchen - Corner Cobb - Salad Near Me - Richmond, Virginia

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I like that this can be a healthy option, if you choose right. That was our goal and it largely hit. My daughter (D1 athlete home for a visit) said it was 11 out of 10; she loved it, but doesn't hurt that I'm buying. I think if I played with options mine could be great, but it was just okay. I ordered kale with bulgar, chicken, corn, tomatoes, cucumber, sweet potato, beets and cilantro lime. I think the overwhelming flavor was just kale. It needed some crunch and dynamics. The dressing is good and the chicken was flavorful. Portions are large. They are pretty expensive. Would I go again, of course, but I won't be craving it like I do a great poke bowl. read more

Roots Natural Kitchen - Kale, bulgar, chicken - Salad Near Me - Richmond, Virginia

Roots Natural Kitchen bowls never disappoint. I recently stopped by this location to get their Roots Bowl, and it was fantastic. I really appreciated the servers ensuring that my bowl was gluten free. My sister tried the Astra Bowl; she was excited to try it because of the sriracha peas but found the bowl wasn't as great as she had hoped. One thing to note is the time it took to place our order. I'm not sure if it was due to the time of day or the location, but we did had to wait a while to order due to long lines. read more

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I'm not a big yelp reviewer, but I really want to see roots do better. I historically have thought that roots offered a good amount of food for a good price. Roots gets a 1 star because I want someone in charge to know that it is almost impossible to order food off of your online platform. The only place I can reliably order from is uber eats. The roots website and app always offers better pricing and I like supporting small business without uber taking their massive % off the top. A shame that the app experience is such a disaster read more

Roots Natural Kitchen - This is what pops up anytime I try to order any food, at any time of day through the roots app and website - Salad Near Me - Richmond, Virginia

This was a cute, healthy dinner to keep me on track while traveling for work. You order at the counter and watch as the staff mix up your meal. I tried the Apollo salad which was loaded with fresh vegetables, protein, delicious lemony dressing which left me completely stuffed. If you're not into the already curated salad and grain bowls you can custom create your own. There is plenty of seating inside but for those who would rather grab and go, there's a designated wall covered in shelves for online order pickup. Definitely will go back next time I'm in town! read more

Roots Natural Kitchen - Apollo - Salad Near Me - Richmond, Virginia

I had Roots Natural Kitchen catering for a work lunch. I got the El Jefe grain bowl which had brown rice, kale, black beans, charred corn, red onions, pita chips, feta, cilantro lime dressing, and adobo chicken. It was not good. I wanted something semi-light, semi-healthy, and very tasty, like a bowl from Sweetgreen, Cava, or Roti. This was not like those at all. It was heavy and not healthy, it was bland, it was mostly cheap ingredients like a lot of pita chips, rice, and beans. The sauce was more of a green pesto and didn't improve the bowl. The pita chips were all soggy. I'm not sure how long the bowl was sitting out between the catering delivery and consumption; this certainly didn't help it. The only positive thing I have to say is it was a large portion, but that just meant more of the same bad food. I would not get this again. read more

OMG! I tried to lick the bowl but I didn't want to be judged. This is the best salad I've ever had my life! I had the Presto Caesar-WOW! Hints of Fattoush Hints of Tabbouleh The creamy Caesar Texture, taste and flavor. It pops! read more

Roots Natural Kitchen - If I could eat the cardboard, I would! - Salad Near Me - Richmond, Virginia

Ordered bowls for dinner and we were both disappointed! I love the variety of protein options. We love how everyone can customize their bowls so there's something for everyone. We also feel better ordering a meal with quality ingredients. We'll be back! read more

Can you imagine a "loyalty rewards" program that makes you spend $1000 before a "free bowl" ($15 value). $250 for a free drink? This is insulting to your loyal customers and the City of Richmond. read more

Completely incompetent and lethargic staff. Orders are never correct. There's always something missing, added incorrectly, portioned incorrectly, etc. Online orders have never been ready on time. You have to go in and literally supervise the making of the orders. Thankfully these jobs will be replaced soon by robots. read more

Prior to this order, I had my first experience at Roots in Blacksburg, Va. I was so impressed.. it's like chipotle on crack, a much healthier option, and the flavor was on point. Unfortunately this location did not meet those same expectations. Loaded on rice, less chicken, less kale, and zero to no feta. Flavor was bland. Overall disappointed. read more

All of my friends know that Roots is my go-to for a quick, delicious, healthy meal. I really appreciate that whether I order there or ahead in the mobile app, I can get my food quickly and just as I ordered. If you are a vegetarian or like and just enjoy meatless options, I highly suggest trying any of their tofu varieties. My favorite is the miso tofu. They also load up your bowl with all of the toppings you want, like mushrooms, sweet potatoes, beets, broccoli, rice, and greens. They also have choices such as their Cobb salad or El Jeffe if you want a combo of ingredients by their choosing. You can opt for a make your own bowl, which is my usual choice. The seating is indoors with a few table options in the front and back of the restaurant but I would not describe it at all as a sit down room. It's very casual and convenient which food that is top notch. read more

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Food is definitely good but sometimes the portion at this location is kinda small. Better off with a similar option since there are many nearby that also have great food and decent portions. read more

This review is long overdue, as we have been enjoying Roots food for several years. Roots is our favorite place to get a salad/bowl in Richmond. They offer a wide variety of tasty and creative salad and grain bowl options, and you can always customize or make your own. Their grilled chicken is out of this world, and vegetarians/vegans can eat well here, with plenty of tofu and beans as options for protein. Portions are very generous for the price, and I can rarely finish their salads in one sitting. The West End location is clean, and the service is fast and friendly. read more

I tried the Jam Yam with BBQ Chicken tonight and I really enjoyed it. I ordered it to be delivered and it all went very smoothly. This order was large and packed with healthy goodness which I was impressed to see and taste. Sweet potatoes, spinach, special rice, red onions, chicken, feta cheese, kale etc. Yummy. I have several meals left too. You can customize yours and there are dressings to order on it or on the side. I recommend you try Roots for something new and healthy read more

Updating my review on roots because I finally tried the tofu and it was amazing!! My favorite bowl is the el jefe and I switched out the chicken for the bbq tofu and the combination was fantastic - highly recommend! I am new to tofu this year but I think I like it better than the chicken at roots (which says a lot because the chicken is so good!) I am always impressed by the portion sizes at roots; I like to do 1/2 and 1/2 brown rice and kale and it's the perfect ratio. read more

Roots Natural Kitchen - El Jefe - Salad Near Me - Richmond, Virginia

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Working a long weekend shift and really craving some Roots today. Unfortunately, there were problems with the website that caused me to order/pay for my bowl twice. when it arrived I was unable to eat it because of the siracha, which I exclude from my order. I also did not receive a confirmation email to review my order. However, after work, I went to Roots and explained the situation to Brandy. She was so kind and not only supplied me with one new bowl but two (without siracha haha). Thank you so much for being so thoughtful and understanding. Made my night! Also the bowl was delicious as always. read more

Enjoyed a delicious, healthy lunch here yesterday with my guy! I had the Cobb but subbed the dressing for what was offered on the Mayweather. He ordered the Balboa without onions. The staff were very friendly and helpful throughout answering questions and making suggestions. The portions were more than generous (we both ended up taking some home for later). The dining area was clean and well maintained. The music was a little loud but that's what you get at most restaurants today, maybe I'm just getting older ;) If you love salads or grain bowls you have to give this place a try. Will definitely be back for another meal soon! read more

Roots Natural Kitchen - Cobb salad (avocado, egg and sweet potato are in there - it just needed a good stir) & the Balboa bowl - Salad Near Me - Richmond, Virginia

I frequently order from Roots West End, the same order is usually filled to the top. Tonight it's half empty and they left out the dressing on the side. Beware! Maybe a lazy employee or a bad night. They are expensive when you get a full serving. I doubt I'll risk it again. read more

Roots Natural Kitchen - Build your own bowl half full for full price. - Salad Near Me - Richmond, Virginia

Lots of food for your money and it is made right in front of you. Fresh and tasty. It is worth the money.

Recommended for staff to wear a hair net and change gloves after touching other surfaces. This young lady touched her hat and then hair and then proceeded to still make bowls without changing her gloves. Not sanitary. read more

I've come here quite a bit in the last two months. Neither I nor my girlfriend have had food poisoning since my previous review. It also seems like they now have dedicated workers for the takeout orders. I have not yet waited in line to order, so I can't speak to the experience there but online orders are quick, easy and accurate. Cannot recommend this place enough now. read more

THANK YOU, Roots, for always doing what Cava never does - fill the bowls up as advertised! I always mobile order, and I never have to ask for extra rice or anything. The portions are fair and proportionate. I always come back to Roots because of this. Plus the vegan bowls/BBQ tofu is so good. read more

Roots Natural Kitchen - Modified El Jefe with bbq tofu. Huge portions and SO tasty. - Salad Near Me - Richmond, Virginia

This has become one of my go-to lunch spots as someone who had to be gluten-free. They have many options that are safe, and I've never had a reaction after eating here. The service when dining in is excellent. Definitely a staple in the rotation for me. read more

OMG - Today was my first time ever to a Roots Natural Kitchen and I'm wondering why I hadn't visited sooner! The food was absolutely delicious, so fresh, and the portion sizes - generous. For my bowl, I ordered the Southern, which is a grain based Signature bowl that they offer. For any of their Signature bowls, you can make adjustments if you choose. I chose to substitute arugula instead of kale, black beans instead of chickpeas, and roasted sweet potatoes instead of cheddar. It was absolutely perfect. My favorite ingredients that I would not go without next time are the roasted sweet potatoes, the black beans, the roots rice and the roasted broccoli. My bowl came with the Lemon Tahini vegan dressing, which was very tasty. I added a little of the Chipotle Tabasco to my bowl for a smoky kick! They offer a few Spindrift drinks (which I don't personally care for) and a couple bottled water options. But I chose to go with their fresh brewed iced tea with lemonade. It was subtly sweet, which I loved. The atmosphere is light and bright with a lot of cute plants. Reminds me of being at home. I attended their soft opening today but this location is opening officially TOMORROW! Save the date, mark your calendar, and try them out for some delicious, fresh food. You won't be disappointed! read more

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Roots is a great healthy hearty option if you're not feeling up for burgers and fries. The ingredients are very fresh. I recommend the pesto Caesar or El jefe but honestly I tried almost the whole menu. All very yummy! **New WRAP** The new wrap is great. Taste exactly the same as the bowls. The wrap isn't tightly wrapped like chipotle's burrito or other wraps but other than that it's worth a try and leaves you full. read more

Roots Natural Kitchen - Pesto Caesar Salad - Salad Near Me - Richmond, Virginia

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A visit to see my mom allowed me to check some Richmond eats. After spending all morning attending appointments, we were famished. ​ ​ ​Fortunately enough, we were just down the street from Natural Roots Kitchen - West End location, which opened this past summer. ​ ​ ​The founders opened their first location in 2015 in Charlottesville, VA, right in the heart of the University of Virginia. Since then, it has moved to more college towns. ​ ​ ​It was perfect for my meatless Monday. Natural Roots Kitchen offers up signature bowls and "create your own bowl." You pick the base, your ingredients (a variety of beans, roasted, prepped, raw, and cheeses), dressings, and then items from the grill. ​ ​ ​I decided to try El Jefe, but instead of the suggested protein of grilled chicken, I replaced it with BBQ tofu. My bowl was good and fulfilling, with enough to share (did you all see my mom's fork tasting my food?). The tofu was flavored well, and I am still getting used to the texture of tofu. It is one of those things I want to learn to love and cook well. The price point starts at around $10, which makes it comparable to other fast-casual spots. ​ ​ ​Roots' mission is to sell delicious, affordable, and healthy food and promote community health. Mission accomplished! ​ ​ ​ ​ ​ ​ ​ read more

Service absolutely sucks ., guy and girls look right at me and don't take my order ..

Overall great experience! I didn't know what to expect but was pleasantly surprised by menu, speedy service, and the atmosphere!

Wanted to like this place but one of my bowls was completely wrong which really spoiled dinner. Not sure what bowl I got instead of what I ordered, but it looks like it has sugar in it and tastes so bad I can't even eat it. 2 stars for the el jefe which is okay. read more

Roots Natural Kitchen - What I was supposed to get - Salad Near Me - Richmond, Virginia

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Yummy food always! Service was amazing, quick, fast, & efficient! Never had their drinks & tried them today, by far the best trip here. read more

Roots Natural Kitchen - Tamari is always amazing! - Salad Near Me - Richmond, Virginia

Fresh and consistent. Great for takeout lunch. Order through the app, accepts Apple Pay.

The food was pretty good, and I had no complaints on the service. It's basically a mix between chopt, cava, and mezzah. Overall what you would expect from this style of place, nothing more. Nothing less. read more

I stopped here for a quick to go dinner, and although I wasn't sure what to order to choose a good vegan option, I went with El Jeffe. I modified it by taking out the chicken and replacing it with chick peas and added "the works" sauce (not sure what that was, it I said yes to it and it gave m6 food a lil extra kick) When I got home, I tore that food up, but it was such a big bowl, I had to save half for tomorrow. so, it stretched to two meals! Win-win! I really can't wait to go back, I literally have been thinking about that dish since I left. I just wish there was one closer to my house. read more

Innovative, but comes up short on food, service and ambiance. They have an innovative menu with a good mix and variety of root and grain offerings. The menu structure is difficult to comprehend on first visit. It shouldn't be that way. The food itself (if one was not exposed to the selection and mixing performed by largely under-trained personnel) had a nice balance and seemed to alive hunger. Was it satisfying and did one feel it was carefully prepared? No. The cleanliness and lack of food handling procedures should be reviewed. Any restaurant can have a bad day, and perhaps it was just a bad day. Service was limited to those taking orders and then fulfilling client orders by selecting components from large containers. I found the process to be unappetizing. Lastly, the cost vs value curve was out of balance. I'll let you decide, but I never going to be paying what I paid for a bowl of leaves, grain, and tofu, ever again. read more

Roots Natural Kitchen Ratings: 4.3 Food: 4.75/5 - This place is bomb. Roots Natural Kitchen originated from UVA, and as an alumni, Roots got a special place in my heart. I took my sister and two friends to Roots one night for dinner after our run, and it hits all my cravings for Roots. Definitely an great experience. - Custom Bowl (Half Chicken & Half BBQ Tofu) [GET]: I always like to built my own bowl. I got arcadian mix with a scoop of brown and a scoop of bulgur as my carbs. For the toppings, I got broccoli, sweet potatoes, corn, cucumber, and cabbage. The ingredients were all fresh and super tasty. Broccoli and sweet potatoes are two of my favorites. Chicken was grilled perfectly, and I believe they use chicken breast, so can be a bit on the drier side. I also got the BBQ tofu, because they are so tasty and delicious. The tangy BBQ sauce definitely add a good kick to the bowl. For my dressing, I got a lime squeeze and Tabasco, and a bit of cilantro lime. I love the acidity and tanginess in my bowl, so give it a try if you want to. Ambiance: 4.25/5 - This is a new location that Roots recently opened, which is great because it is closer to me now. The other location is in Downtown RVA. This location is huge, spacious, bright, and clean. Honestly, everything you would expect at a newly open restaurant. They got a open kitchen and juice/water section for the customers. Great place to chill with friends or grab a causal meal. Price: 3.75/5 - The bowls at Roots definitely increased over the years. I got half chicken and half BBQ tofu bowl for $11.25 before tax and tips. Compared to other healthy chains in the area, this price is on the higher end, probably one of the highest. This is a good choice to get once in awhile, but can get pricey over times. Remember to download Thanx app for a $6 custom. Service: 4.5/5 - The service here is better than their other location in Downtown. The staffs are friendly, welcoming, and nice. They are super quick at their job too and made sure the bowl came out to just how we liked it. The best things is they are not stingy about the portions. It is definitely a good scope of each toppings, unlike the Downtown location, super stingy on their portions. BLUF: This place is my go-to for a causal, yet delicious meal each time I do not feel like cooking. If you enjoy healthier food, similar to Chipotle or Mezeh then this is definitely your place to be at. I recommend the El Jefe bowl is this is your first time, if not I would say just create your bowl bowl and get half chicken and half BBQ tofu. One word for Roots is FANTASTIC. read more

Roots Natural Kitchen - El Jefe (lid on), Custom BBQ Tofu & Chicken Bowls (right) - Salad Near Me - Richmond, Virginia

This location just cannot seem to get it right. I am starting to think they don't have access to the actual orders placed. It doesn't seem to matter what modifications I make to my order-- it's always a crap shoot. Tonight's order being wrong is just one too many. Tonight's salad was so far from the mark and full of foods I dislike that do not taste good together. Don't bother eating here unless you can watch them make the salad. read more

My boss told me this place was good a couple of times. For some reason, at first, I wasn't interested. Then, one day I wanted a salad, so I figured I'd try it. I got the Corner Cobb (salad). After the first few bites, I was taking photos of my lunch and sending it to my family and sharing it on facebook. Within the first few bites, I knew I really liked this place. This is not your usual cobb salad. Today, I looked up what Arcadian Mix (the lettuce mix) is ... neat. I like that (Roots) Rice in in this salad. Also, diced sweet potatoes, charred corn, diced cucumbers, avocado, slices of hard boiled egg, greek feta cheese, adobo chicken. (I substituted the red onion for red cabbage). The dressing is already mixed in, but just the right amount (and I am sensitive to too much dressing on salads). The temperature of the salad was awesome because I have come to hate really cold salads. The flavors just all really blended together well. I got Dragonfruit Green Tea to drink, which was delicious. I cannot wait to go back and try some of their other dishes. This was a huge bowl, so it was enough to eat off of for 2 days. I am not a fan of Mezze, Cava, or even Chopt for the most part. I don't even like Panera salads anymore. I consider Roots Natural Kitchen to be tastier and better than those other places, FYI. I looked up their website and was please to learn that they started in Charlottesville in 2015 by some UVA grads, pretty cool. read more

Appears unfortunately I can't do a zero star review. First time Roots patron....ordered lunch on the ROOTS WEBSITE for a lunch meeting.....food NEVER CAME!!! When we called Roots 30 minutes after delivery time, they clearly didn't care - took no accountability for the fact our food never showed up just kept stating "it was picked up by DoorDash or Uber eats". We kept pushing back by saying, "we ordered through your website" and the person on the phone acted like she didn't even know that was an option. Not once did they even say I'm sorry they just said we can refund your money if they don't show up. Needless to say, the meeting was a flop since our food never came! Extremely disappointed in roots - had the experience have been better they likely would've had others supporting their business!!! When there are so many other restaurants with a similar concept, I highly recommend going somewhere else. Beyond furious. read more