Nakita provided outstanding customer service. She was friendly, professional, and made sure my order was accurate. She had a positive attitude and made me feel welcome from the moment I arrived. read more

Zaxbys - Fast Food Near Me - Chantilly, Virginia

great service, fast paced and allowed my crew to Head back in time to enjoy hot food. This is one of the nicest fast foo places I seen in a while clean lobby and bathroom. Robert one of the workers showed professionalism with taking our orders and having his team prepare the orders. read more

I went for the nostalgia and there isn't a Zaxbys near me, and I ate it all the time back in college. It was as flavorful as I remembered but the chicken was SO greasy! I know it's a fast food spot but it just seemed excessive. Loved the seasoned fries, and the customer service was good too. read more

Zaxbys - Fast Food Near Me - Chantilly, Virginia

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I am updating my review. I dont know what possessed me to wanna go back. I used to be pressed to come because there's no Zazbys near me, and now Im glad there's none near me. Service is better it improved somewhat. However, the food is trash. Im better off going to Costco and buy a huge bag of Dino nuggets and a big bag of crinkly fries. My combo meal was 3 pc tenders .. bland city... I had to pay $ 1 extra for peach tea... nothing worth mentioning... didn't even taste like peach. . I had to pay extra for sweet chili sauce... Chickfila would never... I understand why they are never busy. Your better off cooking at home.. nothing worth getting here.. read more

We went for lunch before going to the spa across the street. It was our first time at a Zaxbys. This location was clean and the employees were nice. My dad got the Cobb salad, mom got the grilled chicken sandwich and I got the Asian sensation wrap. The salad was good! The chicken sandwich and wrap were so/so and the fries were cold! Maybe will try something else next time but not so happy with cold fries. read more

I was really excited because I've never been to this chain before but a few things were negative. No staff to take orders. When a staff was available, the music was so loud it was hard to hear the person taking orders. I wish they had kiosks order. The trash bins were overflowing. The frozen lemonade tasted like chemicals. The garlic sauce was good. And the chicken tenders were amazing!! I wouldn't make a special trip but if I was in the area the chicken tenders are super juicy. The special Sauce was okay. read more

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Tasty! We got the signature chicken sandwich and the chicken fingers. The chicken sandwich was juicier, but the fingers were a bit crispier. Both were fresh, hot, and delicious. The fries were fluffy but not crispy, so I wouldn't get that again. The texas toast was good - pillowy and slightly crisp. I didn't enjoy the zax sauce, but the hot honey mustard was pretty good. I enjoyed my meal and would come back! read more

Zaxbys - Big Zax Snak Meal - 3 tenders, fries, toast, and a (not pictured) drink - Fast Food Near Me - Chantilly, Virginia

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CHANTILLY, VA / CHICKEN / 09-21-21 / TAKEOUT DINNER +The Buffalo wings are pretty good. +There's something for all ages; great way to feed the family when you don't feel like cooking. -They don't let you split the Buffalo wing sauces. -Their mobile app is meh. read more

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Was traveling and had to stop for tesla EV charging and was surprised to see a chicken fingers shop nearby. First timer . Never been to zaxbys before .. Had a quick glimpse at the menu and ordered some fingers... I actually said 10 fingers and no meal .. as always. , they gave me 5 fingers and a box full of potato fries . Fries were soggy by the time I was ready to eat and had to throw it out . Wings was good. Buffalo sauce was nice and spicy . Lots of room inside to sit and eat but I did a to-go. Lots of parking outside . Nice location but the service could have been better . Overall an average experience.. read more

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Ordered chicken sandwich combo. Fries were seasoned well, soda was good, the sandwich was just ok. I found the sauce that came with the sandwich to be not good and I thought when I ordered it would just be the sandwich without sauce. I don't think I would come back here unless something really caught my eye. read more

Great chicken that's even better with the sauce. Worth taking your friends here who haven't had it before.

I only get Zaxbys when I'm traveling south, so it was nice to surprisingly see Zaxby's! As per usual, food was hit and yummy! And those eggrolls were a new and delicious menu item for me! read more

Zaxbys - Fast Food Near Me - Chantilly, Virginia

Growing up in Georgia, Zaxbys was one of my favorite fast food dates with my mom after school. When one came to Chantilly I was so pleased I no longer had to drive out to Winchester for a craving! Today, my experience was great! I placed my order thru the app which is a breeze, then went in the drive thru for pick up. Even though, I had limited contact with the employee working the drive thru, she was very helpful/friendly in the brief encounter. Encounters like that go along way! Now for the food, I got the big Zax Snack which never disappoints! I also did try the *NEW* spring rolls which were just alright. But for a chicken place, I wasn't expecting anything out of this world. The only slight disappointment was I did pay for four additional sauces, which two were missing sadly. read more

Zaxbys - Big Zax Snack and Spring rolls - Fast Food Near Me - Chantilly, Virginia

I'm not sure why everyone is giving them such a bad review we had a great time here. The food was great and so was the service. Here is nothing to complain about other than nothing! They lady let us try all the sauces at no additional cost because it was our first time. I had the salad my kids had the chicken tenders. I would side the portion size for the large fry is on the smaller size. But it was cool. Would go back if I'm ever in the area again! read more

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garbage chicken sandwich- small chicken portion. too much gross buffalo sauce . overpriced.

I am willing to travel for some Zaxby's. I went to college in Georgia and didn't take advantage there. The cobb salad is my favorite.

I have enjoyed Zaxby's when traveling in other states, and looked forward to having an alternative to Chick-fil-a which in my area has declined in quality lately. Recently I went to the Zaxby's in Chantilly and ordered a Zaxby's sandwich meal to go. Unfortunately when I arrived home I found that the cashier had confused my order and gave me chicken fingers instead of a sandwich. The restaurant is too far from my house for me to consider going back to correct the order. I found the fries to be very dry, as if they were sitting under a heat lamp for a long time, and unevenly seasoned -- some had none and some were overly seasoned. The chicken I did get was fine, if a little dry, and not overly salty like Zaxby's chicken sometimes is. I like that they have a Coke machine that lets you mix your own flavors. The restaurant itself was pretty quiet, perhaps because I was there after the noon rush for lunch. Overall, however, I was not very impressed and won't be returning. read more

May 2021 - COVID Review: I didn't get to try Zaxby's during my visits to southern states, so it's nice that there's a new location in NoVA now! My husband and I stopped by the drive-thru and instead of ordering through a speaker, there's a staff member outside taking your order on an iPad. We found this helpful since it was our first time and we were able to get many of our questions answered! The Zax Sauce and the spicy version of it are so good! Definitely get them as your dipping sauce! As far as the chicken, it wasn't the best I've had but also not the worst. I would try them again though! read more

Zaxbys - chicken tenders, boneless wings, fried pickles - Fast Food Near Me - Chantilly, Virginia

I'm My boyfriend wanted to try this place so bad. We traveled 45min ‍ for what I thought was average food. If your in the area of one it's worth a try but I would not travel out of my way read more

Zaxbys - Fast Food Near Me - Chantilly, Virginia

Delicious delicious chicken sandwiches. Their fries are also delicious (crinkle cut with some kind of spicy seasoning on them - I could eat an XXXXXXL with no help). Staff is also very friendly. It's a little far away from the rest of civilization and annoying to get to but I suppose all of route 50 is annoying with its stoplights every .5 miles. I'd stop by if in the area, but likely won't make special trips again. read more

Zaxbys - Spicy chicken sandwich - Fast Food Near Me - Chantilly, Virginia

This is probably more of a 3.5 for me but my bf world probably rate this a 4 or 4.5. The portions are big and definitely filling. My wings felt overcooked so they were kind of dry and I like my wings kind of marinated. These are more like regular wings that were rolled some in sauce but I would say my main complaint is just that the wings were overcooked and dry. The fries were not bad though could be salted a bit more. My chicken tenders were a bit too salty. The toast was nice. If you have a higher tolerance for salt, then you would probably like this. I did like the Zaxby Sauce. We came here because someone recommended it. I think my bf would definitely want to come here again and I would come with. I might try the Kickin chicken sandwich next time. read more

Zaxbys - Wings and things - Fast Food Near Me - Chantilly, Virginia

For my first time experience it was good, customer service was excellent, food was okey. Clean dining areas. Can't really say much more about the place. read more

Zaxbys - Signature meal - Fast Food Near Me - Chantilly, Virginia

My first visit to a Zaxby's was on a road trip to South Carolina last year, imagine my surprise when I found out one had opened in South Riding. I have visited this location twice and have enjoyed both visits. The Traditional Wings & Things gives you the best of both worlds, chicken fingers, that were nicely breaded and juicy on the inside, perfect for dipping. The traditional buffalo wings were good, fries were ok, crispy and hot, nothing special, Texas toast was delicious. Zaxby's has a Freestyle Coke machine in addition to sweet and unsweetened ice tea. Staff was friendly, service was quick once I ordered, there was a line with only one employee taking orders. Tables were promptly cleaned as soon as patrons left, noise level was high, Saturday afternoon with families and noisy children, Will return to this Zaxby's. read more

Zaxbys - Traditional Wings & Things - Fast Food Near Me - Chantilly, Virginia

I was highly disappointed by my latest visit. I walk in and was informed by another customer that their registers were not working. After a few minutes I was finally approached by an employee and told the same. A few minutes later an older couple comes in and purchases a meal, following that they say the same to new customers coming in. Never coming back. read more

This is the first time I have gone to this zaxbys.. The Service was extremely fast. I needed some food for my dog and the cashier suggested grilled filet. The cook also asked if I would like it cut up for the dog. Very helpful and extremely friendly. The salad and nibbles were all hot and fresh. The manager was on the front line and very engaged with employees and guest. Will definitely go back. Glad to have a new go to restaurant when I need something good and taste great and no time to cook. We'll done Zaxbys. Great management and workers. read more

So glad Zaxby's is here! The first time I tried this chain was in Franklin, KY. When we found out they were opening one close to our home, we were really happy. Their drive-thru is convenient. The line moves quickly and employees are friendly. Our orders were neatly wrapped. Haven't been inside yet. We enjoy their Chicken Fingers, Texas Toast, Zax Sauce, Crinkle Fries, and Sweet Tea. Their Wings are flavorful too. They have a nice variety of appetizers (Zappetizers). Glad you're here Zaxby's :D read more

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Go on a Tuesday for 1/2 off salads with the purchase of a drink! Best place to get a good and filling lunch. the peach tea is great too! just make sure u ask for ice and maybe a little less of the purée as it is very sweet :) the bacon chicken ranch fries are so delicious and filling enough to be an entree in itself!! read more

Finally a Zaxby's that's less than an hour away! Went here for opening day to brave the hype and craziness. Lines were long and slow, but employees were very nice and you could tell they were working hard to get everything out as fast as possible. The food is pretty decent for a fast food joint but nothing really blows me away. We tried the original bone-in wings, chicken tenders and fries on this trip. The seasoned salt on the fries were a bit heavy but the flavor is good so I didn't mind. They kind of had a sweet aftertaste to them. The Zaxby sauce is delish and a must for the fries. The chicken tenders are juicy and light but definitely remind me of thanksgiving turkey with their seasoning. Their poultry seasoning either has a lot of celery salt or something in it. Since everything was to-go the wings were not crispy at all and definitely my least favorite part of the meal. However, I've had them fresh before and they are much better. read more

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First time here! Great service great food, especially for a fast food chain, which makes it stand out. It's carved a space for itself somewhere between Chick Fil-a and Popeyes. Well done folks. I will be back! read more

Now that the hype has died down and the long wait times are over, we've been to Zaxby's multiple times now. Today was the first time I actually went inside. It is convenient because it's so close by. My kids love the cheddar bites and nibblesrz. I feel like it's a bit pricey for chicken tenders but oh well. The fried mushrooms are good. Still waiting for them to start up their rewards program at this location. read more

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Zaxby's now has a chicken sandwich that is a dollar more than Popeyes and KFC, cheaper than Chick-fil-A and has the potential to give all of them a run for the money. There's a Coca-Cola freestyle machine that offers a variety of drink combinations including a soda drink that is exclusive to the restaurant. read more

I heard great things and how it compares to a certain other well known chicken place. It was only average. Not really worth the drive unless I am in the area. The salad was by far the best item. read more

I loveeee this place! We used the drive through and haven't been inside. There was a person outside taking our order. We chose the family meal which is so much food for the amount of money you pay. It came with strips, fries, and toast. Their toast is buttered to perfection. I know it's just toast but I had to order an extra box because it's so good Their chicken is really good but it's a little soft so I always get it extra crispy. They have crinkle cut fries but they're still pretty good as well. The staff is always nice and they always give us hot food! read more

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Best place for fast food in my opinion! Relatively quick and friendly service, great menu selection, and yummy food. The wings and things plate is the best thing on the menu. The drive thru didn't take long at all and I enjoyed my order. Overall, solid place to stop for a quick bite. I wish they had some in MD! read more

Zaxbys - Wings n things - Fast Food Near Me - Chantilly, Virginia

Placed an online order and picked up in store. Got home only to find out that half the order was missing. It was packed in two bags and only one was marked with my name and order. The label has a space to mark bags 1 of 2 or 2 of 3 etc. my label was blank. Had to go back and find my second bag that had no label or name on it. Then my sandwich was missing the cheese and bacon that paid for. My wife didn't get the dressing she ordered with her salad and the sauces ordered for the wings was also missing. Oh and the seasoned fries we ordered were totally plain. The store was far from busy so this level of service is unacceptable. Will not be returning. read more

I'm a dude who grew up with Cane's so the comparison isn't the same, but I was super hyped to learn another chicken tender establishment was in the area. Well "area" being 45 minutes from DC but I'll take what I can get! Because it's so damn far, my housemates and I usually ordering a catering platter to bring home, so we can freeze them and meal prep the next couple weeks. Maybe it's cuz we do that they always give us extra! Not only that, but they've even thrown in a finger or two with our fries when we dine in as well (hell yeah)! Definitely not something to expect every time, but we appreciate the love, Zaxby's! This place also has a fancy coke machine. Other than an off day where every diet flavor was out, it's pretty dope. The location itself designated two doors enter and exit only, and the bathrooms are surprisingly clean even for COVID times. So whether we pre-order on the app or dine in, Zaxby's is our no-tendies-left-behind salvation. read more

I kept hearing about Zaxby's chicken and how nothing compares. I've seen YouTube reviews and videos, and people from all over have always given it great reviews. In short: Sadly, it was anything but. From the customer service to the food, everything was a total disappointment. Poor staff and leadership (I'm talking about you Mark - tall dude with long hair) Warning for customers and delivery people: Check your order before leaving the premises. There's some weird scam, rip, or extremely negligent behavior at the location. They knowingly accept mobile others they cannot fulfill but do not advise customers of product shortages and inability to complete the order(s). The service: Ordering the food was simple enough. I ordered about $50 worth of food to sample a bit of everything, and figured I'd taste some of it and save whatever was left for later. I waited in the lobby... About 20 to 30 minutes later, I received my order. I checked it against the receipt and noticed I was missing two items (two Cheddar Bites Marinara, 4.79 plus tax each, which totaled about $10, or 20% of my total). That's not like forgetting my fries or sauce. That's ten dollars worth of food missing. I returned and informed the guy who made and handed me the order (his name was Mark/Marc). Mark looked at the receipt and instantly knew the issue: they had been out of the Cheddar Bites Marinara for a while. So Mark clearly knew they were out of the Cheddar Bites Marinara, yet instead of correcting the order and refunding the difference, he decided to serve it out anyway. And then he just stared at me for, no joke, 10 seconds until I said, 'A refund would be in order then?!' Unbelievably, Mark asked for the whole order? I answered, 'No, for the ten dollars for the missing items!' He said nothing and gave no apology or explanation as to why he didn't think to make that correction while I watched him prepare the order. His blasé attitude showed he clearly didn't care, yet he only called for help and gave me the refund after I insisted. The total and complete indifference was prevalent - Mark and crew clearly couldn't care less. Another concern is: what about the innocent people who work for DoorDash, UberEats, etc. who may get blamed for this kind of neglect? It seems unfair that they should have to bear the brunt of the responsibility for something out of their control. Cleanliness: The restaurant was messy - somewhat dirty! The floor and benches were covered with dry, sticky stains, and the floor was sticky - it was weird, considering this location is relatively new! Now to the food: I tried a bit of everything, but it was all bland, disappointing, or even bad. I don't get why everyone raves about it! So Mark, thank you for trying to rip me off of $10 bucks! And to add insult to injury, the food was a huge disappointment. I don't know who is in charge at the location, but Mark's attitude at this location seems to be the rule rather than the exception. I ordered $50 worth of food at Zaxby's but only thing that brough some satisfaction was the whopping $10 refund instead - talk about taking the 'bite' out of my meal! read more

Zaxbys - Fast Food Near Me - Chantilly, Virginia

Will drive for food!... and that's what I did this evening. When I lived in TN I would often get Zaxby's on nights I didn't feel like cooking. This location offered an experience just as great as other locations I've visited. Due to the pandemic, it doesn't seem that many people dine in, but the dining area is open and very clean. The staff is friendly and efficient. The food is great fast-food. Do yourself a favor and get the Zaxby sauce! read more

I loved going to Zaxby's down South so I was excited when I found out that one opened close enough for me to drive to. My cousin lives around the corner so I went the last time I went to visit him. The chicken wings, tenders and texas toast were really good. The fries weren't seasoned well and the coleslaw wasn't that good either. I wouldn't go out of my way to go but if I was at my cousin's house I would go back. read more

Zaxbys - Wings and tenders meal - Fast Food Near Me - Chantilly, Virginia

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This rating is more-so a 3.5 for me. The chicken for me personally was very dry. There wasn't any flavor or seasoning so the taste of the chicken was very bland. My boyfriend enjoyed it more after dumping a lot of BBQ sauce onto the chicken. The fries and cheese curds however were very delicious. There was a bunch of seasoning on the fries which made me question why there wasn't this much seasoning on the chicken? Nonetheless both were good. The cheese curds tasted perfect with the ranch sauce. The toasted bread was delicious but one of the sides was a little burnt. It didn't bother me as much. I wish the sauce was a little sweeter but I'll note next time to just get honey mustard. I just wish the chicken had more flavor and wasn't as dry. read more

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