Cashiers are quick to take orders and repeat everything to ensure order is correct. They helped answer questions. Food came out in just a few minutes. Plenty of parking in the lot and plenty of drive thru assistance. read more

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Instead of having two people outside leaning on poles because the line is so long and they can't take any more orders because the line is not moving. Maybe they should have them inside preparing orders. I've been in line waiting for 25 minutes. It's 2:33 on Tuesday. So much for Customer Service. read more

Stopped in this a.m. got breakfast, via the drive-thru. I ordered a sausage muffin. C-f-A uses liquid eggs, no thank you. There's something about seeing a cooked yolk that lets me know I'm eating a real egg. I opted for no cheese as well. The muffin was dry, not sure why they don't offer butter and the sausage patty was dry and overcooked. The grape jam did not provide any relief, sigh. Drive-thru was fast and the associate was friendly. Sadly my sausage muffin ended up getting dumped. read more

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The wrap was good the fries are amazing its speedy service over all amazing place to eat and it could do a better job of space i think its great but if ya ask me it needs a little more space for how its placed read more

Always nice friendly service. You can order and they'll bring it to your table for you. Nice to have good comfortable AC in the hot summer day. Food always comes exactly as ordered. It's nice to have a small indoor play area for the kids. read more

Chick-fil-A - Play area for the kids - Fast Food Near Me - Chantilly, Virginia

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The service was acceptable compared to other locations. They were quite busy at the drive through. We ordered dine in, and it took about ten minutes for our food to arrive, even though the restaurant was not very crowded. Several staff members appeared to be on break, as they were sitting nearby the restrooms. You cannot go wrong to order the chicken biscuits. read more

Can't go wrong with Chick-fil-A. I always go for the nuggets, and it tastes great every time. Clean location, plenty of parking, and fast delivery. Service is like other Chick-fil-A's. Interior looks about the same as well. read more

Chick-fil-A - Chick-fil-A Nuggets Chick-fil-A Waffle Potato Fries Spicy Chicken Sandwich - Fast Food Near Me - Chantilly, Virginia

I love CFA - BUT NOT this location! I order 1 gallon of sweet tea frequently. And I always order 2 cups of ice with it. I'm spending almost $7 for a jug, so I don't see an issue with getting 2 cups with ice. This location must be special - they wanted to charge another $3 for ice!! Never returning here - what madness is that? AVOID! read more

Welcoming service. The food is fantastic too - it's Chick Fil A. There are designated areas so that kids can play in peace. The atmosphere is nice and pleasant as well. read more

The best spicy chicken deluxe experience today. It was not a thin or overcooked cut of meat. Would eat here again. Four stars because the ladies restroom was out of order. read more

Always check your order for completeness. Sadly, this location seems to consistently miss items involving drive thru orders. Have submitted a concern with ChikFila corporate. read more

Darn good chicken sandwich! They were packed and still keeping up with the high volume.

Food and shakes were on par as always with chick-fil-a. Service was fast, but without the usual friendly attitude that I am used to when going here. The team seemed stressed and very irritated tonight. Not sure why the unusual uprightness going on here tonight, but I do hope that isn't the new norm and the employees go back to being friendly and calm. We went thru the drive thru. They got the order correct with no issues. read more

Service & food were great! We love chick-fil-a and have always found them to be friendly and try to always correct anything wrong with orders. This particular chick fil a has a play place, which my kids love! Knocked off a seat because the seats had tears in them and looked pretty worn. read more

Make sure you double check your order especially if you have dietary restrictions. This location is known to get orders wrong. Asked for no bacon and even after labeling that on the salad, they still put it in. Go else where read more

I've been a mgr for chickfila in the past. Mason did an outstanding job, great customer service, definitely a valuable team member!

Service for the most part is on par to other ChickFilA restaurants. Unfortunately they won't make any frozen drinks. Not sure if it's them being lazy or they just don't know how to lol. I've asked several times and they say it's not on the menu.boooooo Is it that hard to put ice cream and soda in a cup. read more

This is a busier location than Ashburn but they listened to our request for salad in the spicy chicken sandwich which made all the difference . We also added mayonnaise which was awesome . read more

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As always, the food was amazing and the customer service was quick and pleasant. I had a few rewards that I wanted to claim. Even though I gave my phone to the cashier to claim my rewards - it was never scanned. I had a small difference to pay and I didn't realize that I paid full price. Really wish that he would've made sure that it was processed successfully. read more

Chick-fil-A - Fast Food Near Me - Chantilly, Virginia

Bottom Line: Food quality is consistent for CFA but service wasn't as chipper. I think Chick-fil-A has some of the best service and best tasting food when it comes to fast food restaurants. At this location the food quality was consistent but the service was just average. The employees were friendly but no one was overly welcoming. And when I approached the counter to ask for a refill on my drink the staff seemed very preoccupied with tasks and other conversations. read more

They lost a customer today. I cannot count how many times I've asked for no pickles on a chicken sandwich and I arrive home with pickles on my sandwich and the bun is soaked in pickle juice. I have experienced this again today, for the last time. Goodbye chick-fil-A. It has not been a pleasure. read more

This time I am satisfied with the Chick-fil-A quality service at this location. Orders were taken correctly, service was good, every table had fresh flowers, refill was offered and plenty of cute decorations. We were sitting by the window and saw cars constantly coming for drive-thru. I enjoyed the biscuit with egg, cheese and sausage. read more

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Unsatisfactory in the following: 1. Prices for their food 2. Portion sizes 3. Courtesy of some of the drive thru employees like responding to "thank you." Satisfactory in the following: 1. Hot food (this time) 2. Employees wearing masks and gloves 3. Apple Pay read more

I went today Chick-Fil-A 4 lunch at Chantilly Dulles Exp Ordered 2 grill chicken sandwich & 2 senior coffee. It was not satisfactory The buns were stale & coffe not Hot told the personnel but never had my order done right Never came back with hot coffee Very disappointed Bun was not eatable They should compensate me read more

Cold chicken sandwich and supper salty fries. Compared to other chick-fil-a's service very slow.

It used to be a nice people but know it's just not chick fill a anymore , poor quality on fries , I ask for just one more sauce and is the honey roasted BBQ and they charge me $32 cents for it just for one sauce that I ask , unbelievable, of course I pay for the sauce not a big deal but what an attitude with this people , please bring back the old fashioned stuff with a nice people without an attitude read more

Two instead of a one because food was fine. A whole less hygienic than the Fair Knoll site- everyone there always has gloves and a mask and they have separate people handle money and food whereas here- the kid who took my cash and handed me the food did not have gloves and I just got home and realized he never gave me my change. I got a #1 meal and handed him a $20 and he didn't give me any change. Guess I also was absent minded and didn't notice till I got home. What a shame- almost $14 loss but I'm not going all the way back and waiting in line for my change. Other Chick-fil-A lines are super organized and friendly and their hygiene here was definitely subpar in comparison to other locations. read more

How on earth does this CFA have only 3.5 stars? I go here all the time and they have the most consistent service and food. It's always good and the people are always smiling. Even when the line gets backed up, I know the wait isn't too bad. In fact, I feel like they've been trying even harder since the new location opened. Also, they participate in Teacher Appreciation Week (with 1 free chicken sandwich), so you can go ahead and skip Chipotle's ridiculous line or add this to your list of places to get free food. And no, you don't have to buy anything with it to get the free sandwich. Don't ask me how I know *nervous chuckle*. This is one of Chantilly's best food establishments. Yeah, I said it. read more

We came in to use the restroom and grab food before heading to Jiffy Lube Live for a concert. We were immediately greeted by Marsail the Hospitality Director. He directed us to the restroom and then greeted us again as we got in line to order our food. Lauren was our cashier and she was cheerful and like a CFA employee should be lol. We ordered a sandwich meal and a tender meal with the Premium White Peach Tea Lemonade. That drink is the bomb. If you haven't tried it you should. Food was good and served quickly so we could get back on the road to our final destination. No complaints here. read more

Chick-fil-A - Super clean bathroom. Very quaint looking - Fast Food Near Me - Chantilly, Virginia

They got my order wrong twice. I tried to call the restaurant for 15 min. No one answered the phone. Drove all the way back in heavy traffic the supervisor gave me an attitude. As I was walking out the door I changed my mind and I told her I didn't like her attitude and I will post her unprofessionalism. She mocked me even more. She insisted that I put a negative. No one cares. read more

Great location in all areas. I've never had an issue with my food or service. Chick Fil a is well known for their hospitality and customer service and they do not disappoint. The seldom times I've been unhappy whether something was forgotten, misunderstood ok their side or mine they ALWAYS kindly fix their mistake never with fuss. That's hard to do in the service business! They are service pros. Stay away during peak lunch time and instead order on the app and gets points towards your next meal or come in earlier or later (avoid 1pm rush!!) make sure you don't have more than 2 orders a car. That's the only time I've realized they don't bend. Love their sandwiches, always fresh and delicious. Only occasionally do I run into a dry breast. I know if I were to come back in they would give me a new sandwich and a smile on top of that! Sometimes I've run into difficulties getting waffle fries in the morning instead of hash browns. I'm not sure if it's a surcharge (apparently it's a different price to do so??) and I know I can expect a wait but their food is worth it. Salads are delicious, they don't skimp on dressings or sauces. Chicken tortilla soup is amazing in case you haven't tried it. So is the frosted key lime!! Seasonal Fish sandwich is great too! Love the healthier options if you want to be good that day or the classic sides if you say forget the healthy side. Coffee is always strong and yummy. In summary, great service+great turnout of happy customers= fresh food =happy customers coming back. It's simple and they make it easy. read more

It's great I love the cleanliness of this place it's well organized and it attracts more people by making it more organized then other fast food areas read more

Chick-fil-A - The front - Fast Food Near Me - Chantilly, Virginia

C hicken! Need I say more? H ot food & helpful employees I s serving breakfast between 6-10am C lean facility, fresh flowers K etchup, sauces, mints, even Cheerios! - F ast, accurate orders I sn't open on Sundays L ove the milkshakes! - A ll around great place for fast food. read more

Came here for lunch. Super fast... I didn't even sit down and they were holding my tray. Even came by and offered to throw trash away and refill drinks. I love chicken fillet... no not a typo read more

Everyone knows Chick-fil-a prides itself as an upscale fast food establishment. With that said, I can always rely on them to have a clean restaurant, bathroom and overall appearance. Also, I do appreciate the fact they teach their employees manners! Honestly, it's a big plus for speaking with someone who can dialogue on a civilized level, oppose to blatantly rude employees. Now for this location... Atmosphere: Clean facility and attentive/respectful employees Food: Nothing ground breaking from the standard Chick-fil-a, because it is a franchise for a reason. I had the grilled chicken wrap with a side of their super green salad. Not going to lie, I choked when my order came to $13-something. However, the chicken is real chicken with no fillers. The whole wheat multi grain wrap was very good! And the lettuce was fresh and crisp. Good quality ingredients for sure, and in this day and age, when there's fillers, hormone addictive, and chemicals...you pay the price for premium products. Now for the super green salad...that was a shocker! Far better than I expected! It consists of kale (which has been softened), broccolini, plumped dried cherries, toasted almonds and pecans, and a very good sweeter dressing. Overall: the meal was definitely worth the $13+, because I could actually taste the flavors from the lettuce to cherries to chicken. Highly recommend this menu option to those watching their weight and enjoy a more "cafe" light menu. Believe my whole mean ran about 550-600 calories. read more

place is clean and service is quick and friendly. compared to other fast food joint their prices is a bit high. I like their chicken salad sandwich meal. kinda unique. its all worth it because you enjoy a wholesome atmosphere while enjoying your meal.unlimited refills on all drinks. some staff goes around asking if you want more drinks. read more

This location is a totally disorganized cluster. They were out of peach milkshakes (only reason for visiting) and it took ten minutes to get our order once I was told they were out and ordered a different flavor. Nobody seemed to know what was going on or where to stand and wait but you had mass chaos with everyone waiting for their order in a small area as the line continued to grow. Glad this isn't my usual location since the one in Crystal City is a well oiled machine by comparison. read more

This is my go to location. It is clean and the staff is friendly. The food comes out fast and hot. We always get the grilled chicken bowl!

One always gets great food and service at Chick-fil-A but I think this particular restaurant has stepped it up just a notch better. I have visited at least a half dozen times this year and never had a problem of any kind. My food has always been fresh and well prepared and the folks working there pleasant. Love it when they come by your table offering refills and checking up on your meal. Only gotchas to be aware of is their drive thru lane and school support nights. I purposely drive past their entrance to the next one by Arby's to sneak in from the North to avoid the usual backup from the drive thru. It is almost always faster to go inside than wait in that line. Second they have fund raising nights in occasion usually for a local school and that can really bring the crowds. Even then I just have to wait a couple extra minutes (which I do) to get my meal. read more

By far the best Chick-fil-A in the area. The restaurant is clean. The employees and management are kind and responsive. How can you go wrong with Chick-fil-A? Ordering food is quick and painless. Food is served fresh and quick even on busy days. Chick-fil-A sandwich and nuggets are bomb. Generous giving out any sauces that you need and able to get refills on drinks fast. I never hesitate to come back to Chick-fil-A to satisfy my cravings. read more

Chick-fil-A - You already know!! - Fast Food Near Me - Chantilly, Virginia