Excellent workmanship & honesty, The water heating systems and showers had never worked better…read moreafter they were finished. They arrived 5 minutes early.

i had a backed up toilet on one side of my duplex office building and the first service tech could…read morenot figure out the solution. Over a period of two seperate days, I believe they sent every employee except their owner and office staff to assess the issue. Finally, technician Grant figured out the problem after a couple of hours and was able to fix the problem. Good man! I was concerned about the cost of the repair after the first few hours of not being able to correct the issue. So the next day I drove to their office with the original architectural diagrams of the building and went over the plumbing diagram with Matt. I let him know that at $140 per hour I was very concerned about the cost of all the time spent by everyone. Matt stated that they would be fair on the cost which ended up being $1700! Actually I paid for a lot of technicians to come out and tell me they couldn't figure it out. Grant did solve the issue after a few hours of digging out a new trap. Thanks again Grant! I did call the owner Scott and explained my thoughts on the service and he did lower the bill to $1400. Not a pleasant experience with Royal Flush and quite expensive on paying for most employees ineptness.

Fabulous service! We got incredible service and a knowledgeable crew to fix our plumbing issues…read more They found a problem created by another local company and fixed it. The whole job cost less than the quoted estimate because it was less complicated than originally anticipated. We have found our new plumbers! Thank you Phil and crew.

As a REALTOR, I'm frequently asked if I know of a good contractor to help with plumbing repairs or…read moremaintenance. This is an easy one for me . . . I tell them to call my plumber, Munson Waterworks of Madison County. Phil Munson and his Team are A++ and I always feel 100% confident that my clients will have the same excellent service that I receive. Phil and his Team members won't recommend a repair or fix that's beyond what is necessary; they will advise you of all your options and will get the job done RIGHT the first time. Call Munson's Waterworks, you'll thank me for it later.

At the strinke of 12 on Christmas morning I awoke to my roommate telling my basement was flooding…read more It turns out I had a water main break and it would need to be excavated to repair the sewer line. I called two plumbers tbat dah but came out but only seemed reasonable howwver he couldnt do it until Monday. That Monday the came out got the line cleared then provided me a quote. Fast forward I get the money, the got me schedule right away. They came out did the job and I can use my washer again. Now that dig is not pretty it leaves ur yard a mess but Im thankful that my line runs in the back of my home bc I wouldve had a cow had that mess had to be left in my front yard. Okay going off topic anyhow they guys were nice and they got it done quickly. I would definitely recommend them; at least get a quote.

Great service, good communication and reasonable price. They replaced an exterior spigot that had…read morebroken. Definitely recommend!

I came home all strung out from the road. The kids were home and two of our three toilets were…read moreclogged. Darn kids! I called Plumbing Heating Paramedics and the dispatch girl made it happen on short notice and dispatched a plumber. Yes, the upstairs toilet was clogged beyond my level of patience that day. Matt arrived and got the job done. He was thorough and professional. Thank you for saving me from having to dig the auger out to unclog the toilet! The service call was a little salty at $147. Granted he arrived on short notice on Friday around 5pm. My time and patience are worth something. And that day I would have paid twice as much not to have to mess with it. I am an electrical and technology systems contractor with no patience to deal with plumbing issues. If you are in a jam,call these guys!

Routine inspection of my furnace found a capacitor that was starting to show signs of going out of…read morespec. Was told the part was under warranty, but the part would be $280 to install. The technician had the part already in his hand, and it is a plug and play part, which may at most cost $5. This is horrible business practice, and I will no longer be doing business with Plumbing Heating Paramedics. This company promotes pulling a fast one on their customers, as Wayne the tech mentioned to me he knows the part is very inexpensive, yet still chooses to work for this company, and then was attempting to force his religeon on me by saying I would be finding Jesus some day. BEWARE of this company who trains their employees to follow this poor business practice.

Nick and his assistant were a delight to meet and have them work on my problem. They were…read moreefficient, polite and told me everything they were going to do. I could not have asked for a better team to show up and solve my problem !! Joyce M. Spiceland

I'm out of town and had a home inspection revealed a leak on the main line in the crawl space where…read moreit comes into the crawl space. I spoke with Ben on the phone Friday. He said they could be there on Monday. Said it would be around $500. I gave the go ahead. Ben called me on Monday and discussed what we had talked about on Friday. No mention that it would be more. They finished the job and sent a bill via email for over $1000. He said they had to call the water company to shut the water off and had to wait for them. I don't think they should charge me for the down time when they knew in advance it involved the main line coming into the house. I would not trust a quote from them unless you are ok with paying double.

Our home had been vacant for 2 years prior to our purchase. So we had lots of leaks! We had Sam…read morerework all the plumbing in our manufahome to PEX. This was written in 2015 and at the time we were extremely pleased with his work. We had a second occasion to call on Sam to assist us with the water heater in Dads condo. Not only did Sam MAKE TIME in his crammed schedule to help us, but he went above & beyond to ensure that the condo was 'sale ready' for our open house this weekend! & His bill was significantly less than originally anticipated! Highly recommend Sam Robert, honest, extremely competent and an upright man!

Sam is our go-to guy when bad things happen, like when the drain cleaner ate through the upstairs…read moresink drain. Or when the downstairs bathtub started draining fast again because the cast-iron drain had rusted away. Or when we only found the complete blockage between the inside main drain and the outside AFTER we returned the good sewer snake. He's friendly yet professional, is nice to our cats, his prices are reasonable, and he does a good job. We recommend him to our friends and neighbours whenever they have a need.

I have called on Cy for several projects in our house. He…read morefirst was the install for our remodeled shower and that was over 7 years ago now. He installed our water softener and a new sump with back up sump too. He has come out for something as simple as a leaky faucet and just recently he put in a new water heater. I've always been pleased with the quality of work and his willingness to troubleshoot any issues I'm having. He keeps his costs reasonable and is always honest with me. I have recommended him to friends who have used him as well. No one wants to call a plumber, but I'm so grateful that I have Cy to help when needed!

I called him. He came out. Fair price. Fixed the problem. What more can I say? Seemed like a nice…read moreguy and no complaints about his work.

Barry did initial work for me at a house I was selling which went fine -- I needed another project…read morethat he was paid in advanced to complete work but it was never completed because the new owners went to another company and he has since refused to respond to any communication on getting my money back. 1200$ that he has pocketed from mine and my girls mouth. Just fyi on the "business owner" you might be considering. I am now having to file with the courts in getting my money back.