Bill always gives us speedy service and fixes things as economicaly as possible. He's a great…read morebusiness owner!

We have had the chance to work with Mr Bill's on multiple projects lately with the sale of our home…read moreand purchase of another. I cannot recommend them highly enough due to their professionalism and their willingness to talk through issues and explain options. They are fair on pricing as well. We have worked with multiple members of their team: Bill, John, Jake and Chris have all been fantastic. Michelle and Julie in the office are great too! You won't regret using them for any of your plumbing needs.

Rude after hour emergency technicians. When you call they make it seem like you're inconveniencing…read morethem when it's their job. I have had multiple dealings with this company and I hate every time I have to call. Unfortunately since our builder went with a company that is at least 2 hours away. We have been without heat on a holiday with temps below zero and the technician could care less that we were without heat with children and would be during the coldest time of the year with a freeze warning for 3 days during Covid with no where to go. Now months later our AC is out and while thy were able to come see what the issue was they left without giving us a timeline which prompted us to call. So now on the hottest day of the year with a heat advisory out due to a dangerous heat index we sit trying to cool of kids who need to be well rested to learn in school tomorrow. I don't blame everything entirely on the company but I don't feel like a valued customer or that we would be in a dangerous situation until they could get back to us. We weren't offered a contingency plan or a way to cool the house down in the meantime. And it is the lack of customer care that will not invite back my loyalty and has earned them this review. I will update if customer service gets better.

I was lifelined from Division road on April 2, 2019. I nor my family never got to thank your hero…read moreemployee for stopping and rendering help. Please thank him from the bottom of our hearts. God bless him and your company! Best regards, Jason Turner

I interviewed five plumbing companies, including Wyatt & Son's Plumbing. When you choose a company…read moreto work for you, it should be no different than candidates interviewing for jobs. I treat each company that comes out with respect; we discuss the various aspects of the job and how the job will be performed. Ultimately, we end up in salary (project cost) discussions. COMMUNICATION Wyatt and Son's was incredibly impressive. I used the Yelp projects system, and communication was seamless. JOB REQUIREMENTS 1. Replace a Bradford 50g water heater (leaking from the top) 2. Replace a Kenmore water softener that was 15 years old. 3. Fix a 40' run of 2.5" kitchen sink pipe detached from the ceiling due to the strap cables, held in by nails, used by the original installers. It wasn't draining anymore and was full of gunk. TECHNICAL INTERACTIONS I'm an incredibly technical person and engineer. I research everything from plumbing, electrical, carpet, etc. I like to know how things are installed and how they work for the simple fact of educating myself to get the best use out of everything. Barry and his son answered every question, and I never felt disrespected. While Barry has an opinion on specific equipment, which people should have, he walked me through the "whys" of arriving at his conclusion. Barry's approach demonstrated his openness to educating others and learning himself. I appreciated our time. PRICE Wyatt & Son's Plumbing price is incredibly competitive. There are a couple of things I look at: 1. How much am I paying for parts? 2. How much am I paying for labor? Parts are a commodity. You can find every price for every item online. I'm not a fan of companies who mark up their prices. I have to pay sales tax on parts, and every dollar added is more money out of my pocket on taxes. FINAL DECISION The decision came down to Wyatt and Son's Plumbing and another company. Nothing is worse than telling a fantastic candidate/company they won't receive the job. I had no joy in sending the message to Barry, and still, as of writing this review, I'd have Barry out in a heartbeat to quote the next job; there will always be another. TO THE READER Wyatt & Son's Plumbing must be a part of your quoting process. Their professionalism is top-notch, their interactions and knowledge are excellent, and their pricing is incredibly competitive, way cheaper than the large companies. TO BARRY Thank you again for coming to the house and participating in the process. The final decision was incredibly difficult. I hope this review becomes a cornerstone of continuing to send business your way. Wyatt & Son's Plumbing should be a part of everyone's selection process. I'll be passing referrals your way as they come along.

We have a 120 gal. water heater that we have rented from I&M and now AWHR since 1990. It started…read moreblowing air so we called AWHR and they tried to get several plumbers to come out and fix it but all their "first choice" plumbers were tied up so they finally called Wyatt & Sons, we have never heard of them but after they left our house I came to the conclusion that AWHR should have made Wyatt & Sons their first choice. Barry found the problem right away and explained that at least one of the elements was burnt out and he was not sure he could get another one. He drove several miles into Marion and went to several stores and found 2 new elements and was back to our house in about an hour and had everything repaired and working in a half hour. This young man did a great job and went beyond my expectations and I now have a new plumber to take care of any plumbing needs that I cannot do myself. Don Hill

Excellent response... Exceptional cost for a weekend…read moreemergency clogged drain... Very courteous technician..

They are absolutely amazing and hands down beyond fair and quality work. I had them out on a…read moreholiday weekend, and they didn't charge me extra. I was in shock. Prices reasonable work quality hands down great company. If I could give them 10 stars I would.

I came home all strung out from the road. The kids were home and two of our three toilets were…read moreclogged. Darn kids! I called Plumbing Heating Paramedics and the dispatch girl made it happen on short notice and dispatched a plumber. Yes, the upstairs toilet was clogged beyond my level of patience that day. Matt arrived and got the job done. He was thorough and professional. Thank you for saving me from having to dig the auger out to unclog the toilet! The service call was a little salty at $147. Granted he arrived on short notice on Friday around 5pm. My time and patience are worth something. And that day I would have paid twice as much not to have to mess with it. I am an electrical and technology systems contractor with no patience to deal with plumbing issues. If you are in a jam,call these guys!

Routine inspection of my furnace found a capacitor that was starting to show signs of going out of…read morespec. Was told the part was under warranty, but the part would be $280 to install. The technician had the part already in his hand, and it is a plug and play part, which may at most cost $5. This is horrible business practice, and I will no longer be doing business with Plumbing Heating Paramedics. This company promotes pulling a fast one on their customers, as Wayne the tech mentioned to me he knows the part is very inexpensive, yet still chooses to work for this company, and then was attempting to force his religeon on me by saying I would be finding Jesus some day. BEWARE of this company who trains their employees to follow this poor business practice.