We have a 120 gal. water heater that we have rented from I&M and now AWHR since 1990. It started…read moreblowing air so we called AWHR and they tried to get several plumbers to come out and fix it but all their "first choice" plumbers were tied up so they finally called Wyatt & Sons, we have never heard of them but after they left our house I came to the conclusion that AWHR should have made Wyatt & Sons their first choice. Barry found the problem right away and explained that at least one of the elements was burnt out and he was not sure he could get another one. He drove several miles into Marion and went to several stores and found 2 new elements and was back to our house in about an hour and had everything repaired and working in a half hour. This young man did a great job and went beyond my expectations and I now have a new plumber to take care of any plumbing needs that I cannot do myself. Don Hill

I interviewed five plumbing companies, including Wyatt & Son's Plumbing. When you choose a company…read moreto work for you, it should be no different than candidates interviewing for jobs. I treat each company that comes out with respect; we discuss the various aspects of the job and how the job will be performed. Ultimately, we end up in salary (project cost) discussions. COMMUNICATION Wyatt and Son's was incredibly impressive. I used the Yelp projects system, and communication was seamless. JOB REQUIREMENTS 1. Replace a Bradford 50g water heater (leaking from the top) 2. Replace a Kenmore water softener that was 15 years old. 3. Fix a 40' run of 2.5" kitchen sink pipe detached from the ceiling due to the strap cables, held in by nails, used by the original installers. It wasn't draining anymore and was full of gunk. TECHNICAL INTERACTIONS I'm an incredibly technical person and engineer. I research everything from plumbing, electrical, carpet, etc. I like to know how things are installed and how they work for the simple fact of educating myself to get the best use out of everything. Barry and his son answered every question, and I never felt disrespected. While Barry has an opinion on specific equipment, which people should have, he walked me through the "whys" of arriving at his conclusion. Barry's approach demonstrated his openness to educating others and learning himself. I appreciated our time. PRICE Wyatt & Son's Plumbing price is incredibly competitive. There are a couple of things I look at: 1. How much am I paying for parts? 2. How much am I paying for labor? Parts are a commodity. You can find every price for every item online. I'm not a fan of companies who mark up their prices. I have to pay sales tax on parts, and every dollar added is more money out of my pocket on taxes. FINAL DECISION The decision came down to Wyatt and Son's Plumbing and another company. Nothing is worse than telling a fantastic candidate/company they won't receive the job. I had no joy in sending the message to Barry, and still, as of writing this review, I'd have Barry out in a heartbeat to quote the next job; there will always be another. TO THE READER Wyatt & Son's Plumbing must be a part of your quoting process. Their professionalism is top-notch, their interactions and knowledge are excellent, and their pricing is incredibly competitive, way cheaper than the large companies. TO BARRY Thank you again for coming to the house and participating in the process. The final decision was incredibly difficult. I hope this review becomes a cornerstone of continuing to send business your way. Wyatt & Son's Plumbing should be a part of everyone's selection process. I'll be passing referrals your way as they come along.

I called Summers because we needed a fairly simple plumbing repair and because there was an online…read morecoupon. The plumber fixed the issue, then encouraged us to consider purchasing a maintenance package, which would cut the price of that service call as well as future calls and would discount the cost of any repairs and supplies. Most importantly, he said, the company would come to our house three times a year to evaluate, maintain, and repair any issues with with plumbing and HVAC. We usually avoid warranty and service packages, so I wasn't sure whether my husband would agree to it. But, the plumber said he could set up the maintenance plan, then cancel it if my husband opposed the idea. We went ahead and purchased the maintenance plan. Today was the first maintenance visit, and the HVAC guy disassembled our furnace and outside AC unit, pointed out potential problems, and advised me on whether there were major issues or whether we could wait on replacement. He also replaced the filter on the furnace, going to the trouble of finding us a less expensive version of the usual model. He spent well over 2 hours working on and cleaning our units. The company seems very committed to good service. They call to confirm the appointment, show up when they say they will, and cover their shoes with these funny little slipper-things before they come in the house. The office also calls with a follow up survey and asks whether the technician arrived on time, covered his feet, etc. They only fault I could find was that I was expecting a plumbing evaluation today, not an HVAC. I don't know where that miscommunication happened, but it wasn't a big deal to me. I figured that Summers was a national company with franchises, because they're pretty slick with branding. As it turns out, they are local to central Indiana but have several branch offices.

They offered a FREE estimate, theb they came out and charged a $99 diagnostic fee before they sent…read moretheir estimate that was 4X higher than everyone else. Avoid at all costs!!!! They will screw you!!!

A very polite guy named Michael showed up and found and fixed my problem quick at a price that made…read moreme happy, I will not call anyone else if I need help on my heating and cooling system again. I'm in Muncie In.

Woke up Good Friday to no heat. I called A Heating & Cooling and they sent someone out within an…read morehour. Michael was courteous and professional. He tracked down the problem which turned out to actually be connected to the AC unit. He explained what he was doing and checked to make sure the problem was solved. Great service. Great price. I highly recommend them.

Mr Simpson returned my call in a weekend, diagnosed the problem and has us fixed Monday before Noon…read moreat a very reasonable rate.

We wouldn't let anyone else work on our heating or a/c. If it can be repaired, Rich will repair it…read moreand he will tell you the truth in addition to knowing all anyone needs to know about the subject, based on many years experience. We had a well-known company come in to check out one of our a/c units. My father who was 92 at the time and knew a lot about these things, suggested it might be the capacitor. The guy said "no, you need a whole new unit" and priced it at $2700 and said it would last a few years. I deferred him and called a friend whose brother was a commercial heating and a/c man who found it was the capacitor and replaced it for $131.00. That was a blessing but he doesn't do residential so we were in a quandary. I turned in the other company to Angie's List and told all my clients what they'd done. Then we met Rich Simpson and have never looked back. He could easily have told us some story when our compressor went out but he just found the problem and sorted it in no time at low expense. He also helped a client whose husband was dying of cancer and was told by someone she called in she needed a new water heater and her system totally needed updating and it was going to be a few Thousand!!!!!! She was in a panic and not used to dealing with these things. I told her to call Rich and she didn't need to change anything; it just needed a small repair. If you want to be handled with integrity, call Rich. All the others that I know of, supplement their paychecks by selling you components or VERY expensive equipment you may or may not need and many of us wouldn't be the wiser. Long may Rich live and remain in business!!!!!!!!!

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Got the job done in expert manner. Polite and hard working. Got new toilet and sewer line…read moreinstalled. All completed professionally and inspection was passed by the city. Dustin and Carson were great to work with along with Mr Bowden.

Great experience with this company - Jerry got us a plumber a day early - Joe the plumber found the…read moreleak - fixed the leak went into wet crawl space twice to be 100% it was fixed.

From the owner: *Residential - Commercial*Underground Water & Sewer Repair - Replacement & Installation*Free…read moreEstimates

Great job fixing a leak from the bathroom that was inside the floor. Called yesterday, fixed today!…read moreI wasn't home but my husband said very professional and friendly! Hope we don't need you again but we would call if we do! Cost was completely covered by homeserve.

Miguel was the best price of the Yelp quotes I received and he did an excellent job replacing my…read moreWoodford model 19 hose bib faucet. He returned all calls quickly and showed up on time. Highly recommended.