"I had an exceptional experience with Summer's Heating and Cooling today for my annual water heater…read moreand plumbing system inspection. Our technician, Michael Tanny, was prompt, impeccably well-dressed, and had a wonderful, friendly demeanor from the moment he arrived--he truly makes you feel like you've known him forever. Michael went above and beyond during his visit. Not only did he thoroughly check our tankless (instant-on) water heater, but he also came inside to test all the faucets and control valves. To top it off, he even went up into the attic to verify the gas water heater's exhaust vent piping--something no technician has ever done during all our years of yearly system inspections! He confirmed everything was in proper working order with no issues. Michael is a consummate professional: respectful, polite, and exceptionally thorough. I would highly recommend him and Summer's Heating and Cooling to anyone needing maintenance, reviews, or replacements for their water heater, furnace, or air conditioner."

My mother is 70, survived cancer twice, disabled, on SS and they basically took her money and…read moredidn't ensure the job was done correctly. They are professional but they did not do the job correctly. Same issue we had before they came is the same issue still going on after they left. All the AC is being dumped under the home and not much air flow from the vents into the home. Its marginally better but not fixed.

Fabulous service! We got incredible service and a knowledgeable crew to fix our plumbing issues…read more They found a problem created by another local company and fixed it. The whole job cost less than the quoted estimate because it was less complicated than originally anticipated. We have found our new plumbers! Thank you Phil and crew.

As a REALTOR, I'm frequently asked if I know of a good contractor to help with plumbing repairs or…read moremaintenance. This is an easy one for me . . . I tell them to call my plumber, Munson Waterworks of Madison County. Phil Munson and his Team are A++ and I always feel 100% confident that my clients will have the same excellent service that I receive. Phil and his Team members won't recommend a repair or fix that's beyond what is necessary; they will advise you of all your options and will get the job done RIGHT the first time. Call Munson's Waterworks, you'll thank me for it later.

Our home had been vacant for 2 years prior to our purchase. So we had lots of leaks! We had Sam…read morerework all the plumbing in our manufahome to PEX. This was written in 2015 and at the time we were extremely pleased with his work. We had a second occasion to call on Sam to assist us with the water heater in Dads condo. Not only did Sam MAKE TIME in his crammed schedule to help us, but he went above & beyond to ensure that the condo was 'sale ready' for our open house this weekend! & His bill was significantly less than originally anticipated! Highly recommend Sam Robert, honest, extremely competent and an upright man!

Sam is our go-to guy when bad things happen, like when the drain cleaner ate through the upstairs…read moresink drain. Or when the downstairs bathtub started draining fast again because the cast-iron drain had rusted away. Or when we only found the complete blockage between the inside main drain and the outside AFTER we returned the good sewer snake. He's friendly yet professional, is nice to our cats, his prices are reasonable, and he does a good job. We recommend him to our friends and neighbours whenever they have a need.

Kyle was very responsive to my inquiry. I had a leaky old water heater that needed to be replaced…read more Kyle scheduled me on same day. Job was done in roughly 3 hours and was done professionally. I would recommend this vendor to friends

I had a great experience with the C&H team. Scheduling was easy, techs arrived very close to the…read morescheduled service window, a resolution to the issue I was having was resolved, and pricing was fair. No pushy service agreement / sales pitches either.

If you are looking for a Heating and Cooling Company with no communication skills, look no further!…read moreThis is the company for you. I had them come out in mid-October to service my Furnace and AC unit. They gave the standard 2-hour window, no problem with this. HOWEVER, Not only did they not call me to tell me they were running late, but when me, myself, and I called them to ask where they were they lied and told me they were only about 30 minutes out. 1 hour later I finally got a call saying they were 15 minutes out. So glad I left work anticipating them being there during their window, but now they will be coming even later! I reluctantly stayed until they arrived, and showed them to the Furnace, AC Unit, and Thermostat. My wife was home at the time, so I told them if they had any questions ask her or call me on my cell, which I provided them my number. Shock, to my surprise they left 10 minutes after I did. Provided no report of what they accomplished or looked at while they were there, but I also tried contacting their boss Casey Short to get an update on the report. A week goes by and I hear nothing from Casey. Two weeks go by and I finally hear something from Casey that he will look into it tomorrow. Another week goes by and Casey finally tells me he looked into it and can't find a service report from his guys. Didn't know tomorrow meant one week... Either way, he apologized about his guys not filling out a report or doing their jobs, and offered to send them back out and redo the service at no charge. What a nice guy right? I responded back to Casey the next day explaining that I would love to have his guys back out to redo the service, but I feel obligated to pay at least for one of the trips, I understand paperwork gets lost and stuff. Wouldn't you know I didn't hear a single peep from Casey to reschedule after I sent my message back to him? The first text went to him on November 1, then another on November 20, one on December 3rd, another on December 4th, and lastly one this morning. No Response to any of them. I must say the communication and their dedication to making customers happy is chefs kiss.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

My father is in ICU, we had a plumbing issue and I called this company. They said they would send…read moresomeone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction.

I called Tim to try to get a under-mount kitchen sink repaired, it was coming un-glued. He told me…read morewho to call to fix this problem, I did. I then asked for his help regarding our sump-pump. I sent him some text-pictures per his request. Tim scheduled an appointment to come and see our issues with the sump-pump. - He didn't try to sell us expensive services, just made a "game plan" for our issues. Wow- that was great - Highly recommended !!!

I'd rate Mr. Engles, excellent! We woke up to a flooded basement due to a cantankerous toilet. It…read moreclogs up pretty frequently and soon will be replaced. Called Mr. Engles, he came right out and had the problem fixed in under 20 min. flat! He is very courteous and informative. Took his time to explain things to us and was very helpful. He is like a physician of the septic system. He was very reasonable also. We would call him back if any more problems and we highly recommend! Thank you Mr. Engles!