We have a 120 gal. water heater that we have rented from I&M and now AWHR since 1990. It started…read moreblowing air so we called AWHR and they tried to get several plumbers to come out and fix it but all their "first choice" plumbers were tied up so they finally called Wyatt & Sons, we have never heard of them but after they left our house I came to the conclusion that AWHR should have made Wyatt & Sons their first choice. Barry found the problem right away and explained that at least one of the elements was burnt out and he was not sure he could get another one. He drove several miles into Marion and went to several stores and found 2 new elements and was back to our house in about an hour and had everything repaired and working in a half hour. This young man did a great job and went beyond my expectations and I now have a new plumber to take care of any plumbing needs that I cannot do myself. Don Hill

I interviewed five plumbing companies, including Wyatt & Son's Plumbing. When you choose a company…read moreto work for you, it should be no different than candidates interviewing for jobs. I treat each company that comes out with respect; we discuss the various aspects of the job and how the job will be performed. Ultimately, we end up in salary (project cost) discussions. COMMUNICATION Wyatt and Son's was incredibly impressive. I used the Yelp projects system, and communication was seamless. JOB REQUIREMENTS 1. Replace a Bradford 50g water heater (leaking from the top) 2. Replace a Kenmore water softener that was 15 years old. 3. Fix a 40' run of 2.5" kitchen sink pipe detached from the ceiling due to the strap cables, held in by nails, used by the original installers. It wasn't draining anymore and was full of gunk. TECHNICAL INTERACTIONS I'm an incredibly technical person and engineer. I research everything from plumbing, electrical, carpet, etc. I like to know how things are installed and how they work for the simple fact of educating myself to get the best use out of everything. Barry and his son answered every question, and I never felt disrespected. While Barry has an opinion on specific equipment, which people should have, he walked me through the "whys" of arriving at his conclusion. Barry's approach demonstrated his openness to educating others and learning himself. I appreciated our time. PRICE Wyatt & Son's Plumbing price is incredibly competitive. There are a couple of things I look at: 1. How much am I paying for parts? 2. How much am I paying for labor? Parts are a commodity. You can find every price for every item online. I'm not a fan of companies who mark up their prices. I have to pay sales tax on parts, and every dollar added is more money out of my pocket on taxes. FINAL DECISION The decision came down to Wyatt and Son's Plumbing and another company. Nothing is worse than telling a fantastic candidate/company they won't receive the job. I had no joy in sending the message to Barry, and still, as of writing this review, I'd have Barry out in a heartbeat to quote the next job; there will always be another. TO THE READER Wyatt & Son's Plumbing must be a part of your quoting process. Their professionalism is top-notch, their interactions and knowledge are excellent, and their pricing is incredibly competitive, way cheaper than the large companies. TO BARRY Thank you again for coming to the house and participating in the process. The final decision was incredibly difficult. I hope this review becomes a cornerstone of continuing to send business your way. Wyatt & Son's Plumbing should be a part of everyone's selection process. I'll be passing referrals your way as they come along.

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Got the job done in expert manner. Polite and hard working. Got new toilet and sewer line…read moreinstalled. All completed professionally and inspection was passed by the city. Dustin and Carson were great to work with along with Mr Bowden.

I called Summers because we needed a fairly simple plumbing repair and because there was an online…read morecoupon. The plumber fixed the issue, then encouraged us to consider purchasing a maintenance package, which would cut the price of that service call as well as future calls and would discount the cost of any repairs and supplies. Most importantly, he said, the company would come to our house three times a year to evaluate, maintain, and repair any issues with with plumbing and HVAC. We usually avoid warranty and service packages, so I wasn't sure whether my husband would agree to it. But, the plumber said he could set up the maintenance plan, then cancel it if my husband opposed the idea. We went ahead and purchased the maintenance plan. Today was the first maintenance visit, and the HVAC guy disassembled our furnace and outside AC unit, pointed out potential problems, and advised me on whether there were major issues or whether we could wait on replacement. He also replaced the filter on the furnace, going to the trouble of finding us a less expensive version of the usual model. He spent well over 2 hours working on and cleaning our units. The company seems very committed to good service. They call to confirm the appointment, show up when they say they will, and cover their shoes with these funny little slipper-things before they come in the house. The office also calls with a follow up survey and asks whether the technician arrived on time, covered his feet, etc. They only fault I could find was that I was expecting a plumbing evaluation today, not an HVAC. I don't know where that miscommunication happened, but it wasn't a big deal to me. I figured that Summers was a national company with franchises, because they're pretty slick with branding. As it turns out, they are local to central Indiana but have several branch offices.

They offered a FREE estimate, theb they came out and charged a $99 diagnostic fee before they sent…read moretheir estimate that was 4X higher than everyone else. Avoid at all costs!!!! They will screw you!!!

Our home had been vacant for 2 years prior to our purchase. So we had lots of leaks! We had Sam…read morerework all the plumbing in our manufahome to PEX. This was written in 2015 and at the time we were extremely pleased with his work. We had a second occasion to call on Sam to assist us with the water heater in Dads condo. Not only did Sam MAKE TIME in his crammed schedule to help us, but he went above & beyond to ensure that the condo was 'sale ready' for our open house this weekend! & His bill was significantly less than originally anticipated! Highly recommend Sam Robert, honest, extremely competent and an upright man!

Sam is our go-to guy when bad things happen, like when the drain cleaner ate through the upstairs…read moresink drain. Or when the downstairs bathtub started draining fast again because the cast-iron drain had rusted away. Or when we only found the complete blockage between the inside main drain and the outside AFTER we returned the good sewer snake. He's friendly yet professional, is nice to our cats, his prices are reasonable, and he does a good job. We recommend him to our friends and neighbours whenever they have a need.

I have used this company 3 times now and always a pleasant experience…read more All 3 were electrical light replacements with fans. They do great work and are polite and clean up after themselves. I will be using them again in the future. Darlene Corbett

Responsive, fair prices and quality work! Have used his…read moreservices numerous times and will continue to be our first call.

I called Tim to try to get a under-mount kitchen sink repaired, it was coming un-glued. He told me…read morewho to call to fix this problem, I did. I then asked for his help regarding our sump-pump. I sent him some text-pictures per his request. Tim scheduled an appointment to come and see our issues with the sump-pump. - He didn't try to sell us expensive services, just made a "game plan" for our issues. Wow- that was great - Highly recommended !!!

I'd rate Mr. Engles, excellent! We woke up to a flooded basement due to a cantankerous toilet. It…read moreclogs up pretty frequently and soon will be replaced. Called Mr. Engles, he came right out and had the problem fixed in under 20 min. flat! He is very courteous and informative. Took his time to explain things to us and was very helpful. He is like a physician of the septic system. He was very reasonable also. We would call him back if any more problems and we highly recommend! Thank you Mr. Engles!

Otwell Plumbing is awesome. This guy is fair professional kind knows his stuff and definitely will…read moreuse this plumbing service again.

Finally called a professional to work on my kitchen sink late one night. Mr Atwell returned my call…read morefirst thing & was out at 8:30am the next morning! Actually his son Matt arrived 15 minutes early. He had an amazing drain snake that worked wonders. Then he put my sink back together & fixed a design flaw that was causing some of the headaches. He also took the time to fix a leaky toilet by replacing a flapper & making adjustments. Really fast & efficient. Money well spent. So happy with his excellent work.

This service call is one of many as I've called Hope Plumbing for a few years now! Michael called…read moreahead to let me know that he would be arriving in 30 minutes and was. I took him to my basement where I thought the issue was and come to find out that it was something totally different, a leaking hot water heater. That was something I hadn't expected at all! He also checked the gage that's located in the ground with the water meter! He show me the gage was going practically nonstop which means there's a leak! So hopefully it's just the installation of a new water heater! Michael suggested that we shut the water off, install a new water heater and after that, he advised me to call a leak detector to make sure there are no other leaks!....Thank you so much for going above and beyond, but most of all for your honesty!!

They are liars to begin with! Nothing they say is true! They used to be an honest company, until…read moreabout 1 1/2 years ago, when they sold out to investors out of Arizona! Since then, they are horrible! I am personally friends with a former employee and he didnt want to work there any longer because they are a shark company. The techs are told to upsell everything and after each call, they have to call in to let the office know what they sold and for how much!! Crooked! Never again

Kyle was very responsive to my inquiry. I had a leaky old water heater that needed to be replaced…read more Kyle scheduled me on same day. Job was done in roughly 3 hours and was done professionally. I would recommend this vendor to friends

Steve called me almost immediately after I submitted my project. He had an opening in the afternoon…read moredue to a reschedule and sent his son Jesse out to take a look. He quickly diagnosed my toilet leak and fixed it. They also looked at my water heater and made some recommendations. Would absolutely use them again.

Needed some plumbing work on an '80s condo. They were on time, reasonably priced and everything was…read moredone well. Would definitely recommend them.