I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that qualified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. [[HIGHLIGHT]]Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend).[[ENDHIGHLIGHT]] I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. [[HIGHLIGHT]]I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records.[[ENDHIGHLIGHT]] Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature. read more

My father is in ICU, we had a plumbing issue and I called this company. They said they would send someone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction. read more

I highly recommend this company to everyone who wants great plumbing service at a great price. Christian was my plumber and he installed a new quieter garbage disposal to replace my cracked one in record time. I always refer to YELP to research who is the best company to help fix my problem. Grateful Plumber stood well above all the rest and it was evident to me why they are exceptional. I am extremely happy with their work and I highly recommend them to anyone who has ever needed help with their plumbing issues. read more

[[HIGHLIGHT]]We had a really smooth and lovely experience with the Grateful plumber.[[ENDHIGHLIGHT]] We noticed some sediment coming through our drinking water and quickly reached out to them to flush our water heater and get an estimate for a new water heater and water softener. [[HIGHLIGHT]]We used request a quote and we're so pleased with how quickly they responded through the Yelp app.[[ENDHIGHLIGHT]] We were in contact in the morning and they were there within 5 hours. [[HIGHLIGHT]]The overall experience was extremely smooth and we will probably be using them for a new water heater once we tackle it on our to-do list.[[ENDHIGHLIGHT]] read more

Called to schedule kitchen faucet installation. Was quoted $279 flat rate. Asked about any service fees. Was told no service fee, just a flat rate. Our timeline for the work changed, so I called back on Monday to cancel mid-dayTuesday appt. Gentleman said there would be a $59 service fee for not cancelling 24 hours ahead of time (It was 20 hours). Bait and switch on the service fee. Won't hire again. read more

Amazing!!! [[HIGHLIGHT]]Called at 730 am and was able to get an appointment immediately!![[ENDHIGHLIGHT]] Got my problem fixed in record time and couldn't be happier!!! Staff was friendly and attentive!!! Highly recommend read more

Great work! It seems like because the repairs are supposedly difficult due to our home being modular that the rate is somewhat unforgiving considering the amount of work that was done. read more

I do not recommend doing business with this company. I paid $265 to replace my wax seal. Two days later, my toilet is again leaking into my basement. The owner now wants to charge me an additional $370 to replace the tank bolts. When I scheduled a toilet repair, I expected the job to done completely. Instead, I'm out $265 for a wax ring and I'm replacing tank bolts myself. It is unfortunate because I've had pleasant experiences with this company in the past. Call someone that will do the job right the first time. read more

This is going to be my go-to plumber from now on. [[HIGHLIGHT]]I had the pleasure of dealing with Adam for scheduling, estimates & billing, while Brandon was the one doing all the physical work.[[ENDHIGHLIGHT]] The initial visit was only $59 and was deducted from my final bill Cheap - Not really, but also not super expensive Reliable - Yes [[HIGHLIGHT]]Easy to Schedule - Yes[[ENDHIGHLIGHT]] Itemized Estimates - Yes [[HIGHLIGHT]]Clear Communications throughout the project - Yes[[ENDHIGHLIGHT]] Quality Work - Yes Ease of payment -Yes Cleanup of worksite - Yes Friendly & respectful - Yes [[HIGHLIGHT]]Answering all your questions - Yes[[ENDHIGHLIGHT]] I believe that sums it up... I was grateful to have them take care of my plumbing issues... I guess that's where the name comes from read more

Excellent service and high quality work. We've been using Grateful for many years and highly recommend them.

Needed water heater replaced. They were able to come the next day, took the time to not only do the job, but to make sure that any previous problems were fixed. They noticed issues with placement and exhaust, and they corrected these and let me know about their fixes to prevent future problems. Very kind people. [[HIGHLIGHT]]Water is now easier to control the temperature of, and I have the peace of mind that the water is now clean and that I shouldn't have to worry about the water heater for quite some time![[ENDHIGHLIGHT]] Pricing is what it is, not their fault everything is as expensive as it is right now. read more

Zach and Christian from Grateful Plumber did a fantastic job. They were professional, efficient, and respectful of our time. The new kitchen faucet was installed quickly and without any issues, and [[HIGHLIGHT]]they explained everything along the way.[[ENDHIGHLIGHT]] Couldn't ask for a better experience and cost. read more

It's always a pleasure to work with Adam, and Brandon and Chris did the work as well as it can be done. [[HIGHLIGHT]]This is my third time using the Grateful Plumber, and my experiences have always been exactly as described here.[[ENDHIGHLIGHT]] Thanks again! read more

Grateful Plumber was recommended by my neighbor who used them for several projects. She was right! Terrific service. [[HIGHLIGHT]]Easy to schedule quickly.[[ENDHIGHLIGHT]] Came at time they said they would. Was able to handle the initial project with my kitchen shut off valves and add on several items I had been wanting to do- new toilets, new kitchen faucet, new bathroom faucets.. Quality products, everything cleaned up when done. Brandon and Kyle were very professional and patient with all my questions. Highly recommend them and will use again in the future. read more

See all

The filter system in the garage is absolutely wonderful. The piping and mechanical work was done very professional. The water in the white bucket is perfectly clear. Two days ago it was orange. If you want clear water to put into spa call Adam. They clean up nicely too! read more

Grateful Plumber - Plumbing Near Me - Indianapolis, Indiana

See all

[[HIGHLIGHT]]Quick response and professional technician.[[ENDHIGHLIGHT]] Was able to replace a toilet quickly. Will use them again if I need someone. read more

Excellent, knowledgeable service. Arrived promptly, was efficient and friendly. They were very conscious to keep any mess cleaned up immediately. read more

Thank you [[HIGHLIGHT]]Always polite and they put my Dog at ease by petting him[[ENDHIGHLIGHT]] They have helped me with my Septic System Knowledgeable On time Highly recommend read more

On Sunday night, my water heater gave out. Monday morning, I called early and much to my surprise, Adam the owner answered. After checking his schedule, he agreed to come out that same day. He and another showed up earlier than estimated and by early Monday afternoon everything was fixed. Nobody likes having plumbing issues, but Adam and Grateful Plumber took care of me quickly and professionally. Good service and good products are worth the price. Grateful Plumber will be the FIRST plumber I call from now on. read more

Great to work with- easy communication. Called and he gave me a ballpark estimate.. scheduled estimate online and they were able to start working on my project right after I gave the go. read more

I had a toilet that was leaking and they gave me my options as far as repairs or just replacing it since it was an older toilet and it was no pressure added when the options were given. I went with getting a new toilet and they got it done fairly quickly and did a great job and didn't leave any mess behind. It was a good price as well. I would use them again. read more

[[HIGHLIGHT]]As promised, they called in route.[[ENDHIGHLIGHT]] As discussed, they did the work we'd discussed and finished with the agreed price. Good people, highly recommend. read more

Since you wanted to respond as I said in the post another plumber came and showed me the thermocouple. Explained what it did and explained why that was the problem. Changed the thermocouple out. You touched the top Of the water heater told me It could be the gas valve but no way to know unless you changed it. $549. Then sent me a quote that was ridiculous. $3000+ I gave you 2 stars because you were not disrespectful now it's 1 because you wanna make it look like I'm in the wrong as with EVERY response you have. I said I had to speak with my wife because I needed a second opinion (wanted to know if what I heard was right with the 2nd opinion) and wanted her input. But when does a Richmond not have a thermocouple? read more

I reached out to Grateful Plumber through Yelp and was pleasantly surprised to get a message back within minutes. He said I could call to discuss what I needed. I remember being surprised because it was after 5/6, what I would have considered outside normal business hours. I was able to schedule service for my garbage disposal within 4 days. I immediately received a text confirming my appointment and then a text when he was on his way. Thankfully it was nothing major, a tiny spoon had somehow gotten stuck in there. Adam was quick and professional. I wish I had not waited so long to get this taken care of. If I have any more plumbing needs I will definitely contact them again. read more

I would let these guys fix my grandma's plumbing!!! Recently had to call them during a remodeling project. Super quick response time. Got a text 10 min before they arrived, exactly when they promised. Quickly diagnosed the issue, quoted me the price to fix (which was very reasonable) and finished the job faster than I expected. I would most definitely recommend this business as I will be using them if ever needed in the future. read more

Responded quick, guy was up front about availability an was understanding when I he added me to the schedule an said I should try an find a 24/7 company if I needed faster response, just asked to let him know if I do so he can remove me from his day. Showed up earlier than the appointment time an quoted price was in an done quick. Definitely a better experience. I would use them again read more

This review incorporates three separate visits to my home by Grateful Plumbers. Friday, 8/7/20 an estimate, Monday, 8/10/20 rough plumbing and Friday, 8/14/20 connecting plumbing and installation of vanity. Adam, with Grateful Plumbers, came out last week to provide an estimate for plumbing a new dual sink bathroom vanity from a single sink vanity and then complete hook-up and installation after movers get vanity from garage into bathroom location. Adam was professional, had competetive pricing and honest about concerns he could encounter with a 65 year old house. Adam's concerns were justified when he returned on Monday to plumb the new drains and water lines. Several things weren't where we expected or it was an extremely tight fit into the existing space. I was thinking a new, simple T-drain off the existing drain when I purchased the new vanity but not so much. Regardless, Adam made everything work with a few modifications. Next, and last, the new vanity was moved into place by Bell Hop Movers. They did an awesome job moving the heavy vanity with the marble top and sinks already attached. More to come under their business. Adam worked within our schedule and budget, his apprentice, Brandon, was major helpful, both were polite, down-to-earth and did a good job. I'm glad we went with Grateful Plumbers. read more

Grateful Plumber - Our new vanity plumbed and installed by Grateful Plumber. - Plumbing Near Me - Indianapolis, Indiana

Submitted quote for toilet replacement. "Grateful Plumber" responded. "Need more information please call". I replied, Just a simple toilet replacement, could you provide estimate before the call? Ungrateful Plumber responded with - Please call ****. Please for the love of god listen to the customer's simple request or explain your rationale. Toilet replacement estimated 350-500 buckets! Was that so hard. Update: Owners real response. A little different from his public lol. read more

Grateful Plumber - Plumbing Near Me - Indianapolis, Indiana

Installed a new water heater. They gave an accurate estimate before coming out. Fair price, excellent service and arrived early. These guys will be my new go to plumber. Highly recommended. read more

[[HIGHLIGHT]]He was most helpful and adaptable when he has to go with a color change.[[ENDHIGHLIGHT]] Very quick and good install.

Following a quick assessment, we decided that a new electrical outlet needed to be installed under my sink & that the water will have to be turned off by my condominium maintenance guy, before the installation. So, after the outlet is installed & the water is scheduled to be shut off, I'll call these guys regarding completion of this project. read more

Price quoted was charged. On time. Quick and accurate assessment. Quick job with sump pump replacement-in and out under an hour. read more

I had an issue with my garbage disposal with dishwasher not draining water. Grateful Plumber came out to fix it and the guys were friendly, professional and efficient. [[HIGHLIGHT]]I had previously read good reviews on the company and was so glad I called them.[[ENDHIGHLIGHT]] THEY should be everyone's go to company from now on! Thank you. read more

The Grateful Plumber is my go-to for all plumbing needs. For a little over $500 he replaced an outdoor faucet, treated my slow draining sink, checked the water line behind my refrigerator, and showed me where my water main was (in the front yard). Excellent value and service. Highly recommend. read more

We utilized Grateful Plumber some years back but moved out the area. We returned to the Westside this past Spring and didn't hesitate to contact them with an issue. Adam is very knowledgeable and does a phenomenal job. I highly recommend to anyone who has any plumbing problem and is tired of the other companies wanting to push service contracts consistently. read more

700 bucks for a warrantied water heater? Nope way too expensive. I'm a carpenter, I know prices. This guy wants to make 350 for two hours worth of work. No way in hell I'd use him read more

I'm so grateful for Grateful Plumber! I can always trust Adam and his team to get the job done right and in a timely manner. Thank you for always being available when I need your advice or services. Best plumber in Indy! read more

Really relied on Adam and his crew to assist in getting an old neglected house back up to modern standards as far as plumbing goes!

These guys are the best plumbers I've ever used. Honest, reliable, and just good people. I recommend them to everyone.

The whole experience was exceptional, from beginning to end. Initially, they weren't able to come out for some 12 days, given prior work commitments. However, the very next day after I called, Adam called me back and said we can come out a week earlier due to a cancellation. Once here for the job, it was done thoroughly and expeditiously. 45 minutes. I would highly recommend them.! read more