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    Indy Soft Water

    4.8 (29 reviews)
    Closed 7:30 am - 4:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Indy Soft Water

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    2 More Services

    Salt delivery

    Water suppliers

    Indy Soft Water Photos

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    Recommended Reviews - Indy Soft Water

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    6 hours ago

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    2 days ago

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    Jessica L.

    Thanks Ginny! So glad we could be helpful!

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    3 months ago

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    Jessica L.

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    1 year ago

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    Jessica L.

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    6 months ago

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    Jessica L.

    We appreciate the opportunity, thank you!

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    8 months ago

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    Jessica L.

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    4 months ago

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    Jessica L.

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    1 year ago

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    Jessica L.

    Thanks Joy! This is what we work for everyday!

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    11 months ago

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    1 year ago

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    Ian S.

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    10 months ago

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    Jessica L.

    Thank you Cindy! We appreciate the opportunity!

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    1 year ago

    Service man was prompt, friendly and knowledgeable. Delivery of salt was very timely. Would highly recommend them.

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    Jessica L.

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    2 years ago

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    Jessica L.

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    1 year ago

    Quick communication and availability, nice & friendly service, great product. Highly recommend.

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    10 months ago

    Good experience having our system that was installed by Indy Soft Water cleaned and serviced.

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    Jessica L.

    Thank you David! We appreciate the opportunity!

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    1 year ago

    Great service! Had a new water softener installed. Very professional and on time. Would highly recommend!

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    1 year ago

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    Jessica L.

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    1 year ago

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    Jessica L.

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    2 years ago

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    Jessica L.

    Thank you Michael! You described everything we work for each day!

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    2 years ago

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    Jessica L.

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    2 years ago

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    Jessica L.

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    1 year ago

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    Ian S.

    Thank you for allowing us to serve you for 20+ years.

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    1 year ago

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    Ian S.

    It was a pleasure to help. Thank you Tamar!

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    2 years ago

    Friendly- in time- notices before arrival - dog lover - very knowledgeable technician

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    6 years ago

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    Jessica L.

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    6 years ago

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    Jessica L.

    Helpful 1
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    7 years ago

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    7 years ago

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    7 years ago

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    Ask the Community - Indy Soft Water

    Review Highlights - Indy Soft Water

    He actually took the water softener apart and cleaned everything, checked out its operation and sanitized it.

    Mentioned in 11 reviews

    Read more highlights

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    Weilhammer Plumbing

    Weilhammer Plumbing

    (23 reviews)

    Great customer service! Mark is super helpful and very knowledgeable. Very competitive prices. We…read moreare getting a water softener and a reverse osmosis system. Jeff

    For me personally, being a homeowner is akin to, I don't know, being a Chicago sports fan. Lots of…read morehopes and dreams, more disappointments and shame with a dose of "Are you for real right now?" Naturally, as the universe intended, we suddenly found water under our water heater. On a Sunday. Before the 4th of July. With these stars aligned, I called Weilhammer Plumbing. He picked up his phone at home while hosting family and was cleaning up. Not only did he clearly explain the issue (not an emergency, even though my wallet wouldn't stop shrieking), he gave us instructions on what to do to avoid further leakage. He said he'd come by the day before his vacation, but if he couldn't get to us, he'd refer us out. Then we laid hands of the thing and made it 10x worse. I sent pictures as he asked and told him the situation. He called me immediately to walk us through fixing our mistake. He did not refer us out, he came the next morning. He was no nonsense, low maintenance, quick and honest. He quoted me over the phone, stayed below the top range of the quote and was kind enough to say, go ahead and call around. No, sir, you've already won my business. I did check with a neighbor but she had the work done almost 10 years ago. He did the job for the same price. Inflation who?! He was in and out in about 2 hours, no issues, explained the new system, replaced the heater and some other things that were destined to cause heartbreak and panic in the future. Can't recommend enough. Thank you!

    Duncan Home Services - Refrigerator Repair

    Duncan Home Services

    (50 reviews)

    My sister referred me to Duncan Home Services having used them recently for a refrigerator repair…read moreand being thoroughly satisfied. My washing machine was making a weird and very loud noise so I called them. They were able to schedule me to fit into my busy schedule. Fixing the noise turned out to be a simple job, no parts, minimal labor. What impressed me the most was the high level of knowledge and experience of the technician. I learned my washer is near the end of its life cycle because some components are worn out. It makes more sense and would be more cost effective to replace the washer than replace the worn out parts. I can still use the machine and do my laundry but I now know my timeline of when to replace the machine. My out of pocket expense today was the $119 basic service call charge because no parts were needed and the labor to repair it was very minimal. I was notified 30 minutes in advance of their arrival time.

    My stove started arching, sparking and smoking on a Tuesday night. I sent Duncan a service request…read moreand they called me back early the following morning, during normal business hours. They set me up an appointment for Thursday between 8AM and noon. Fast forward to Thursday, I recived a text message that my technician was on the way at around 830 and he showed up a little after 9. The technician was almost immediately able to diagnose the problem with the stove. He had the part that needed to be replaced in his car and fixed the issues right on the spot. The technician was courteous, knowledgeable, and honest. My stove was working and he was off to his next appointment in less than an hour. I believe the price to be fair and on board with other repair services. I also believe that I could not have gotten my stove repaired any faster. I am glad to have contacted them. They made an inherently stressful situation less stressful.

    ReadyRefresh

    ReadyRefresh

    (7 reviews)

    I moved a while ago and have been trying to cancel this service for 2 years, the invoice has been…read morepiling up on cash for me and I just received a debt email related to it the other day of around 160 dollars even though I have MANUALLY cancelled every single delivery for those past 2 years. They also completely refuse to acknowledge any requests and fail to follow up to any response they have. Please god do not ever, ever use this company for anything, because you will regret it. They did contact me a bit ago telling me that I had not returned the water cooler, to which I responded that I would wish to buy it. They told me that I would get an email in which I could use to pay for the machine. They never did send that email. I'm still waiting for it. Tomorrow I'm gonna call that debt company and give them an earful.

    Our company has been using this company for an office water cooler. We went without water delivery…read moreMarch, April, and May but were still charged for water exchanges and delivery fees. I called to complain on 5/19 and was told our account was being transferred (no previous warning) and they couldn't help or start a ticket. This was after being on hold for about an hour, so I requested to speak with a manager to request a call back and sat on hold another 20 minutes to be disconnected. I called back 5/20 and sat on hold for over an hour before the phone was answered. I was informed an adjustment request to refund the erroneous charges would be processed within a week and a no charge pick up would be scheduled to collect our 15 empty bottles of water. I called back 6/5 to be informed the adjustment request was never entered. I was sent to a supervisor who gave me a confirmation number and assured me that it had been processed by her. That supervisor then scheduled a unit pick up for 6/10 and promised to call me on 6/11 to complete the closing of our account after all this trouble. I sit here now on hold (57 minutes and still no answer) because we just received our monthly statement with NO refund of the billed services that were NEVER completed in March April and May, the free delivery fee that WAS indeed charged to our account, and for water delivery that was not supposed to happen as I had requested for the account to be closed!

    Indy Soft Water - waterpurification - Updated May 2026

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