Needed water heater replaced. They were able to come the next day, took the time to not only do the…read morejob, but to make sure that any previous problems were fixed. They noticed issues with placement and exhaust, and they corrected these and let me know about their fixes to prevent future problems. Very kind people. Water is now easier to control the temperature of, and I have the peace of mind that the water is now clean and that I shouldn't have to worry about the water heater for quite some time! Pricing is what it is, not their fault everything is as expensive as it is right now.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

Jason& Kodi are so Amazing I got a service plan with…read morethem. He came out on an Emergency on my Hot Water Heater. The Gas Company turned it off. He showed up with 30 Minutes. Thank GOD. Never use another Company Topnotch I promise not to use another Company

They responded quickly despite that it was the weekend. They came out gave me options and I had…read morethem complete the job the same day. They did a Great job

Chris was right on time, kept me up to date what he was doing and did a great great jobread more

This company took advantage of an elderly lady who doesn't understand anything about what they were…read moreselling. They charged her over $500 for a garage disposal replacement and disposal fee ( which was probably just tossing it in their dumpster )! And then tried to up sale other items at ridiculous pricing! Completely understandable business practices!

Amazing experience with David. He was extremely knowledgable about the codes and what equipment to…read moreget. He stepped in an corrected a basement sink and pump installation. While it was frustrating to be in the situation, I felt assured that David wasn't going to take advantage or take any short cuts while fixes someone else's mistakes. He communicated very well- he gave me updates on when he'd arrive for both the quote and the work. He was very professional, wore booties around the house, cleaned up all the messes from the installation and ensured we were 100% happy before leaving. He also gave a range of options for the repair/replacement; ie fix the current leak, fix the worst part vs total replacement. In addition, he let us know his work is guaranteed and to call if there are any issues. Again, to be in a situation where someone you hired did not do the job they were supposed to, it is very frustrating and you feel very taken advantage of. David came in and completely reversed the situation and gave us a ton of advice for next steps. It was great to work with him! We will be sure to use him for all our future plumbing needs!

Responsive, punctual, and transparent. Easy to contact and…read morearrange appointment online. As well fast online invoices.

Always very helpful and responsive. They've helped us many times over the past seven years, and the…read moreservice has always been great.

Plumbing issues great and small, I've called Mishler for them all. Seriously though, the work these…read moreguys do is phenomenal and they are very honest and straight forward about pricing and availability. They might not be the cheapest in some areas but as with most things in home repair, you get what you pay for. I'm always happy to pay and know it will be done right the first time and with high quality. Highly recommend!

I agree with the other reviewer. Very reasonable rates and great service. Besides getting to us…read morequickly, the thing that really impressed me was that Charles took time to explain what was going on. I had some understanding of the situation and I know NOTHING about plumbing. He didn't try to add on extra services or un-necessary repairs. He was on time, very polite and solved our problems. It's obvious how knowledgeable and experienced he is. We thought this malfunction involving the septic system and our bathrooms was going to become a very expensive monster. It was manageable and we were all able to sleep easy that night. He is going to come back next week to check up on things and advised us to call if we have further issues. This plumber has my family's highest recommendation. If you need plumbing help do not hesitate to contact him.

Never cheap for plumbing, but Inflation is killin all of us. Good work in a good time frame and…read morecompleted quickly recommended!

Be Aware - The $89 service fee is "only to get the plumber to the door". As quoted by the plumbing…read moremanager Steve. I had a tub drain that was draining slowly and had 24-7 come out, I could tell that this was just a drain stopper clogged up with hair. Steve told me the stopper was seemed stuck and he wouldn't be able to do any work unless I approved the estimate which stated "Clear clog with no drain machine" for $288! I questioned them about the service fee. It does not include any service - They should call it an estimate fee. I had a handyman come out and he took out the stopper and cleaned the hair there. It works great. I wouldn't be disappointed if they just took 10 mins to clean out the hair. Jason L from 24-7 Plumbing stated they waived the $89 fee on his response to my review. But that did not happen. I tried calling to confirm but no one has returned my calls. It's not honest to say something here in this forum and not do it.

I thought long and hard about leaving this review considering the owner seems to be somewhat…read morereactive in his responses, but figured I always use yelp to find the best of the best, and my fellow yelpers deserve to know my experience as well. So here we go. We had a toilet that wasn't filling in our rental. It was Sunday night of all times for this to happen and not something I could hold off until Monday unless my guest didn't use the toilet. So... I checked out yelp to find an emergency plumber in the area. I wasn't sure if it was the shut off valve that was leaking or the fill valve was defective. So, Yes, I could have gone to Home Depot to get the parts which would have totaled about $30 MAX. But, figured I'd get an expert in who could do it quickly. I checked yelp and saw that seriously 24/7 had some pretty good reviews, however several mentions to them being expensive. Like, obscenely expensive. I figured, Aside from the $159 emergency fee, how bad could it really be for parts that cheap? I called and the lady taking my call was pleasant and they got someone out about 1.5 hours later. The cost would be $159 plus any work to be done. The guys who came were friendly enough, and then they hit me with the cost. This is where the I almost fell over. They wanted $587 to replace the fill valve (nothing wrong with the water shut off). Or, they could replace the toilet for me for $1200? Are you actually kidding me? Seriously they were not. Since I already had $159 invested in this, a couple of hours of wait and a renter waiting for me, it didn't make sense for me to then head to Home Depot for my parts on a Sunday night and have it take any more time. For God sakes I could have gotten a whole toilet and a ring and replaced it myself for $150 if I had another hour. Seriously disgusted, I agreed to that price and in 10 minutes my problem was fixed. Oh great, it comes with a year warranty! Awesome, considering I could always replace it for $15 if i needed. (Looked up the exact part at any box store). Glad I have a functioning toilet but don't be like me and think to yourself "how bad can it actually be?"Because it will be worse. I am leaving this relationship feeling violated, but as a consumer you should know this business uses a predatory pricing scheme.

I called at nearly 7:00 pm Friday night of Labor Day weekend…read moreMy call was returned in 10 minutes a well spoken helpful service tech named Bryant asked a few good questions. He said he could be there in 45 minutes He arrived in 30 minutes He diagnosed the problem and fixed it He was professional, capable and friendly I signed up for their maintenance program and he fixed my ac so I can enjoy Labor Day weekend with AC I am a fan of this company and Bryant This will be my company for such needs in the future.

I had my new ac/heat pump put in in May, 2020. It is still under warranty and I have had an…read moreongoing service contract with this company even before I had my unit installed. In the past two years I have been "solicited" by every maintenance person to purchase some "expensive" part or unit or service that I do not need. In addition, I sought a second opinion on my heater, and I was informed that I had only 2 screws holding my front unit to the heater left, and there was a part in my heat pump that is ready to burn out. It was a mother board or something like that. I told this to Summers, and no one called me back to talk about the part that was burnt out. Mind you, I have a 10 year warranty. After speaking with CJ, someone came out asap and replaced the mother board, put in the screws and gave me a free year service contract. Now, I also ended up having a whole water filtration system put in. It is time to replace the filter. I called CJ and he had Brady call me. Brady called and told me which filters to get and I asked him to walk me through it. Brady said, why I don't come out and do it for you. I also stated there was a part that was supposed to be replaced in my heat pump that was never completed because they forgot about it. Brady checked it out and "I" told him it was under warranty still. I text him that I got the filters, nothing for 5 days, I text him again, Did you get this, He answers to me "I just saw this, I'm sorry, I can see about tomorrow, I'll have to check my schedule, what is your address again". I told him in a text. He further stated in a text "We won't be able to get out today but I can get u on the scheduled for a day that works for you. We do have a minimum charge of $136.00. But from there, we can show you how to do it and you won't have to pay us again. I send back the next day, Does that include the part for the heater that was never done, CJ knows about this. That was this past Tuesday and it is Sunday, May 10th and no answer back. After this service contract is over and after I contact the office of the CEO, I am THROUGH with this company!!

We have had a service contract with Mowery since Dec 2013 and have been very pleased with every…read moretech that has come out. Today Logan was here to service our sump pump and water heaters. He also checked a gas line. Very professional and thorough. Kirk came to service the HVAC system today - same thing - professional and thorough. He went above and beyond fixing something that needed it for no additional charge. I did not have furnace filters and even though he had some on the truck, I was able to run to Lowe's to pick up the correct ones to use today which saved $$. I love knowing that if we have an issue, it just takes one call to get a service tech out quickly. Highly recommend!

Don't show up as scheduled for service. Claimed to have called and left voicemail. Not so. Also…read morewould not cooperate when I needed it after they had installed a hybrid water heater for me, and I was trying to get a rebate